1 to 9 of 9 Service Delivery Management Jobs in the UK excluding London

Group are split into three divisions, Insurance, Health and Assessments. The Assessment Division comprises of seven companies which provide independent medical reports, assessments, case management, rehabilitation and related services to the insurance, legal, public and corporate sectors. We have large networks of medical and social care professionals across the … UK who conduct assessments, provide Case Management Services and provide reports on a range of issues and circumstances. Our IT infrastructure and data security are of vital importance for the delivery of our products and services across the division. The Role: We are currently seeking a highly motivated … IT Service Delivery Manager to join our division. You will be instrumental in managing the service delivery framework for our portfolio of companies, each with its own level of in-house support. Your role is critical in ensuring that our technology partners, both shared and unique more »

Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and …/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted as a single … point of contact within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical issues more »

Service Delivery Manager Certain Advantage is hiring for a Service Delivery Manager based in Newport. This role is on a contract basis and is office-based. The Company We're working with a Manufacturing business that operates in the Aerospace sector. They design, manufacture and deliver … to be responsible for leading a new client relationship while also building and maintaining internal stakeholder relationships? The Role: This role is for a Service Delivery Manager -someone ambitious and ready to make an impact. You'll be results-orientated and driven to succeed. You'll be working … in a small, experienced, and collaborative team, and be responsible for: Act as a primary point of contact Monthly, quarterly and annual reporting Manage Service Levels (SLAs & KPIs) Management of Incident/Problem/Change Management Processes The Individual We're looking for people who can show more »

IT Service Delivery Manager/Support Manager 2 days per week in Chesterfield, 3 days per week remotely Inside IR35 Gerrard White is currently seeking an IT Service Delivery Manager/Support Manager for an initial three month contract term for one of the UK's … available for work for the next three months. The role will be based within the Infrastructure Team focusing on running the team and department, service delivery management, asset management as well as overseeing a 24*7 monitoring team. Suitable candidates must have demonstrable experience within a … similar infrastructure service delivery/support management role. more »

Job Title: IT Service Delivery Manager Location: Solihull-Hybrid Hours: Full time, Permanent ______________________________________________ A bit about us: We’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We’re here … re brave, and we own it. The Role: Ensure reliable and consistent operations of the IT services provided to employees, clients and partners including Service Desk services with a focus on enhancing the service offering, demonstrating incident reduction, maximising service availability and reaching SLA compliance. Managing transition … to operations and taking ownership of the services, partners and managed service vendors. Key Responsibilities: Service Delivery Management Manage the day to day effective operations of the systems Problem, Availability, Incident and Service Level Management, Change Management Manage an effective and efficient Service more »

Role: Service Desk Manager Reporting to: Head of Service Operations This is a key role leading our Service Desk to ensure service requests and incidents are dealt with swiftly and efficiently through effective leadership and stakeholder management, ultimately ensuring that our customers experience outstanding service and support levels. The Service Desk Manager is responsible for: Leading the 24/7 Service Desk in the management of incidents, service requests, and problem resolution, maintaining service levels and response times. Managing and reporting on service desk performance to ensure compliance … to SLA policies, using key performance indicators (KPIs) and metrics. Developing and implementing policies/procedures to ensure the service desk isoperating efficiently and effectively. Ensuring that ServiceNow is utilised to its fullest potential. Managing the service desk team including setting goals, objectives and assigning tasks as well more »

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »

Dynamic IT Operations Team as a 2nd Line Support Analyst! Location: Leeds About the Role The IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites across the UK and includes Service Delivery Management … Why This Role? Diverse and Exciting Work: No two days are the same! The analyst will engage with various IT Operations teams, solutions, project management, and users across the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support Offer onsite IT support within … the Leeds office Lead Incident Management onsite Monitor call queues to ensure service levels are met Collaborate with other analysts for initial triage of HD Service Desk calls Contribute to and facilitate knowledge sharing Help identify and resolve underlying problems and trends Administer Audio/Video & Video more »

for supporting IT systems and providing technical support to colleagues across the business. Its an exciting time to join whg as we move into delivery of our new and ambitious six-year plan which will take us to 2030. The role of the IT Technician Apprentice will be critical … relationships with colleagues across the business. The development role includes exposure to additional roles in IT such as Infrastructure, IT Security, Application Development and Service Delivery Management. Main job responsibilities: This role is responsible for supporting whg colleagues and the IT systems they use, providing technical support of … tablets, and mobile phones. You will learn how to configure and maintain Active Directory, install software applications, and triage tickets raised with the IT Service Desk. You will work alongside our IT Technicians in the Service Desk team aligned to ITIL principles, providing support for all IT systems more »