Head of IT Service Management
- Hiring Organisation
- Michael Page Technology
- Location
- London, South East, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £650 - £800 per day
highly regulated environment. You will lead service operations, major incident management, service transition, and tooling strategy while driving service excellence, operational performance, and outstanding user experience across the organisation. Client Details This role is within the public sector and based in London. Description Lead and develop a high … frameworks. Lead the strategic development and enhancement of Service Desk tooling, preferably Jira Service Management. Drive improvements in reporting, automation, self-service capabilities, and user experience. Oversee service transition and change control activities for new and updated IT services. Ensure successful deployment, acceptance, handover, and operational readiness ...