1 to 25 of 91 Continuous Improvement Jobs in Wales

Senior Delivery Manager

Hiring Organisation
TPXImpact Holdings Plc
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
together. ? Assist in the management of client accounts, identifying opportunities to grow revenues through project extensions or new opportunities. ? Support the professional development and continuous improvement of mid-weight delivery managers. ? Actively participate and support the development of a high-functioning Delivery Community of Practice. ? Engage … team to overcome them. ? Focus the project team on what is most important to the delivery of our products and services. ? Encourage and facilitate continuous improvement of our projects. ? Provide regular project and resource updates to Resource Managers and Heads of Delivery Management to plan and resource ...

Azure DevOps Lead

Hiring Organisation
The Citation Group
Location
Cardiff, UK
Employment Type
Full-time
software development and deployment processes. You will ensure the reliability, scalability, and security of our cloud-based infrastructure while fostering a culture of continuous improvement and innovation. If you are passionate about DevOps leadership, have extensive experience with Azure, and excel at developing teams and collaborating with … best practices and standards; create and maintain infrastructure as code scripts and templates using Terraform and Azure Resource Manager; review and approve team implementations. Continuous Integration/Continuous Deployment (CI/CD): Design, implement, and enhance enterprise-grade CI/CD pipelines using Azure DevOps, Azure Pipelines ...

Azure DevOps Lead

Hiring Organisation
The Citation Group
Location
Newport, Isle of Wight, UK
Employment Type
Full-time
software development and deployment processes. You will ensure the reliability, scalability, and security of our cloud-based infrastructure while fostering a culture of continuous improvement and innovation. If you are passionate about DevOps leadership, have extensive experience with Azure, and excel at developing teams and collaborating with … best practices and standards; create and maintain infrastructure as code scripts and templates using Terraform and Azure Resource Manager; review and approve team implementations. Continuous Integration/Continuous Deployment (CI/CD): Design, implement, and enhance enterprise-grade CI/CD pipelines using Azure DevOps, Azure Pipelines ...

Lead Software Engineer

Hiring Organisation
TPXImpact Holdings Plc
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Permanent
Salary
£75,000
high-quality software solutions. This role involves leading a team of engineers on high-profile projects, ensuring best practices are followed, and driving continuous improvement in software development processes. You will collaborate closely with cross-functional teams, including product management and UX/UI, to ensure that …/UI teams, and other departments such as DevOps, QA, and IT to translate business requirements into technical specifications and ensure smooth delivery. Drive continuous improvement initiatives to optimise performance, reliability, and security in software applications. Conduct regular code reviews and ensure that feedback is constructive ...

Data Analyst

Hiring Organisation
Yolk Recruitment
Location
Newport, Gwent, United Kingdom
Employment Type
Permanent
Salary
£42856/annum + excellent benefits
Benefits Yolk Recruitment are working with a large, established organisation delivering critical services across the UK. They're known for their commitment to reliability, continuous improvement, and making well-informed decisions that have a real-world impact. This is an opportunity to join a collaborative IT Service … performance metrics to measure service delivery and vendor performance. The ability to present complex data clearly to both technical and non-technical audiences. A continuous improvement mindset, with the confidence to challenge processes and suggest better ways of working. Strong communication skills and the ability to work ...

Director of Customer Service

Hiring Organisation
Alexander Rhodes Associates Ltd
Location
Cardiff, UK
Employment Type
Full-time
also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer … connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...

Director of Customer Service

Hiring Organisation
Alexander Rhodes Associates Ltd
Location
Newport, Isle of Wight, UK
Employment Type
Full-time
also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer … connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...

Head of Quality (Apprenticeships)

Hiring Organisation
AiCore
Location
Cardiff, UK
Employment Type
Full-time
time hire. What you'll own (fractional but accountable) As Fractional Head of Quality & Compliance, you will own and elevate the quality, compliance, and continuous improvement system across AiCore's apprenticeship provision. Your mandate is to protect outcomes (for learners and employers), protect funding (ESFA rules … opportunity to build a quality model for modern AI capability-building not generic training What We Expect From You Core Responsibilities Quality Strategy & Continuous Improvement Audit, Compliance & Risk Management Teaching, Learning, Assessment & Learner Journey Inspection Readiness & External Relationships Safeguarding & Learner Protection Leadership & Enablement Requirements (Essential) Proven experience ...

Head of Quality (Apprenticeships)

Hiring Organisation
AiCore
Location
Newport, Isle of Wight, UK
Employment Type
Full-time
time hire. What you'll own (fractional but accountable) As Fractional Head of Quality & Compliance, you will own and elevate the quality, compliance, and continuous improvement system across AiCore's apprenticeship provision. Your mandate is to protect outcomes (for learners and employers), protect funding (ESFA rules … opportunity to build a quality model for modern AI capability-building not generic training What We Expect From You Core Responsibilities Quality Strategy & Continuous Improvement Audit, Compliance & Risk Management Teaching, Learning, Assessment & Learner Journey Inspection Readiness & External Relationships Safeguarding & Learner Protection Leadership & Enablement Requirements (Essential) Proven experience ...

Service Delivery Manager - ITSM ITIL

Hiring Organisation
Operations Resources
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£35,000 per annum, Negotiable
Collaborate with internal Company personnel to ensure alignment on customer requirements, agreed actions, and service enhancements. Continuous Service Improvement: Lead continual improvement initiatives, such as process re-engineering, automation, and innovation within service delivery, to drive efficiency and customer satisfaction. Risk and Compliance Management: Identify … internal teams and customer representatives. Adaptability and resilience in fast-paced, ever-changing customer environments. Proven stakeholder management skills, both internally and externally. A continuous improvement mindset, always seeking ways to enhance service delivery and customer satisfaction. ITIL certification or relevant ITSM qualifications. ...

Business Process Analyst

Hiring Organisation
Investigo
Location
Newport, Isle of Wight, UK
Employment Type
Full-time
experienced Business Process Analyst that is looking for a role with variety & challenge. Previous experience working within an analytical and process improvement role would be highly desirable of this role. An ability to work with a variety of stakeholders is critical for this role. Role overview: Process mapping … Requirements gathering and data analysis. Appreciation of automation opportunities working closely with software development teams. Stakeholder engagement, communication & change management. Improvement recommendations. Continuous improvement mindset. You will have: Previous experience in process improvement & transformation within a large, multi-site organisation. Ability to support ...

Manager, ITAM Program Transformation & Operations

Hiring Organisation
Anglepoint
Location
Cardiff, UK
Employment Type
Full-time
oversee ITAM Program Transformation and Operations delivery across the EMEA and APAC regions. This role is responsible for delivery performance, operational excellence, and continuous improvement of Anglepoint's ITAM programme services. You will manage delivery teams and client engagements to ensure ITAM programmes deliver measurable business value … reporting mechanisms aligned to global project management and delivery governance frameworks. Drive operational excellence by proactively identifying opportunities for improvement and supporting continuous enhancement initiatives. Work with team leaders and service product owners to refine how we deliver ITAM services. Recommend improvements to service design, templates ...

Manager, ITAM Program Transformation & Operations

Hiring Organisation
Anglepoint
Location
Newport, Isle of Wight, UK
Employment Type
Full-time
oversee ITAM Program Transformation and Operations delivery across the EMEA and APAC regions. This role is responsible for delivery performance, operational excellence, and continuous improvement of Anglepoint's ITAM programme services. You will manage delivery teams and client engagements to ensure ITAM programmes deliver measurable business value … reporting mechanisms aligned to global project management and delivery governance frameworks. Drive operational excellence by proactively identifying opportunities for improvement and supporting continuous enhancement initiatives. Work with team leaders and service product owners to refine how we deliver ITAM services. Recommend improvements to service design, templates ...

Product Manager - LCP AI

Hiring Organisation
Lemongrass
Location
Cardiff, UK
Employment Type
Full-time
with companies to drive their digital transformation journeys, enabling them to unlock the full potential of their SAP investments. We do this with our continuous innovation, automation, migration and operation, delivered on the world's most comprehensive cloud platforms – AWS, Azure and GCP and SAP Cloud ERP. We have … support go-to-market content and messaging Metrics & Outcomes Define and track KPIs for adoption, automation impact, AI model usage, and user satisfaction Drive continuous improvement based on feedback, telemetry, and post-launch learning Qualifications:: Required 5+ years in product management or solution ownership in enterprise software ...

Product Manager - LCP AI

Hiring Organisation
Lemongrass
Location
Newport, Isle of Wight, UK
Employment Type
Full-time
with companies to drive their digital transformation journeys, enabling them to unlock the full potential of their SAP investments. We do this with our continuous innovation, automation, migration and operation, delivered on the world's most comprehensive cloud platforms – AWS, Azure and GCP and SAP Cloud ERP. We have … support go-to-market content and messaging Metrics & Outcomes Define and track KPIs for adoption, automation impact, AI model usage, and user satisfaction Drive continuous improvement based on feedback, telemetry, and post-launch learning Qualifications:: Required 5+ years in product management or solution ownership in enterprise software ...

Senior Analysis and Development Officer

Hiring Organisation
NHS Wales Shared Services Partnership
Location
Cardiff, United Kingdom
Employment Type
Permanent
Salary
£39263.00 - £47280.00 a year
technical solutions. Ensure data integrity, security, and compliance with NHS Wales standards. Mentor and support junior analysts and developers within the team. Contribute to continuous improvement and innovation in data and analytics processes. IMPORTANT NOTE FOR APPLICANTS: Applications for our roles are carefully reviewed and shortlisted based … Working Together, Taking Responsibility and Innovating. Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement. We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. ...

Senior Software Engineer Full Stack

Hiring Organisation
TPXImpact Holdings Plc
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Permanent
Salary
£60,000
testing, and deployment. Significant hands on experience with Java, Spring Boot and Microservices. Strong understanding of Agile and DevOps practices, with a focus on continuous integration and delivery. Some proficiency in one or more programming languages (e.g., Python, Java, JavaScript) and experience with software architecture patterns. Experience with cloud … Effective at working with cross-functional teams to deliver project objectives. Strong skills in communicating technical concepts to diverse stakeholders, ensuring understanding and alignment. Continuous Improvement Passion for learning new technologies and improving software development processes. Drive to adopt new tools and methodologies that enhance team performance ...

Support Technician

Hiring Organisation
Akixi
Location
Cardiff, UK
Employment Type
Full-time
will play a crucial role in maintaining our reputation for excellence by diagnosing and fixing technical issues, mentoring junior colleagues, and supporting the continuous improvement of our products. Key Responsibilities Provide 1st and 2nd line technical support for cloud communication platforms, hosted IP telephony systems, and associated … before they impact customers. Maintain compliance with internal processes, security policies, and industry standards (e.g., ISO 27001, HIPAA). Continuously contribute to process improvement, suggesting ways to enhance efficiency and customer satisfaction. Required Skills & Experience Education to NQF Level 3/4 in a computing-related discipline (e.g. ...

Support Technician

Hiring Organisation
Akixi
Location
Newport, Isle of Wight, UK
Employment Type
Full-time
will play a crucial role in maintaining our reputation for excellence by diagnosing and fixing technical issues, mentoring junior colleagues, and supporting the continuous improvement of our products. Key Responsibilities Provide 1st and 2nd line technical support for cloud communication platforms, hosted IP telephony systems, and associated … before they impact customers. Maintain compliance with internal processes, security policies, and industry standards (e.g., ISO 27001, HIPAA). Continuously contribute to process improvement, suggesting ways to enhance efficiency and customer satisfaction. Required Skills & Experience Education to NQF Level 3/4 in a computing-related discipline (e.g. ...

Principal AI Engineer

Hiring Organisation
SR2 | Socially Responsible Recruitment | Certified B CorporationTM
Location
Wrexham, Wales, UK
Employment Type
Full-time
AI. Evaluate and adopt new tools and technologies to enhance the AI/ML platform. Mentor junior engineers and contribute to a culture of continuous improvement Essential Experience: Strong experience designing, building and maintaining scalable data pipelines and AI/ML architectures. Hands‐on experience with Microsoft ...

Clinical Application Manager

Hiring Organisation
IT Works Health LTD
Location
Cardiff, UK
Employment Type
Full-time
. Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development and continuous learning. Proficiency with Microsoft Office, service desk management systems, and analytical tools — including SQL scripting. What You'll Do Lead, mentor, and manage … team of clinical application specialists, providing direction, support, and ongoing professional development. Foster an inclusive, collaborative team environment that champions knowledge sharing, continuous improvement, and innovation. Conduct regular performance evaluations, set clear objectives, and provide constructive feedback to support growth. Oversee the development and implementation of strategies ...

Clinical Application Manager

Hiring Organisation
IT Works Health LTD
Location
Newport, Isle of Wight, UK
Employment Type
Full-time
. Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development and continuous learning. Proficiency with Microsoft Office, service desk management systems, and analytical tools — including SQL scripting. What You'll Do Lead, mentor, and manage … team of clinical application specialists, providing direction, support, and ongoing professional development. Foster an inclusive, collaborative team environment that champions knowledge sharing, continuous improvement, and innovation. Conduct regular performance evaluations, set clear objectives, and provide constructive feedback to support growth. Oversee the development and implementation of strategies ...

Delivery Manager

Hiring Organisation
Avensys Consulting UK
Location
Newport, Isle of Wight, UK
Employment Type
Full-time
delivery models to ensure secure, scalable, and citizen-focused solutions. Expert in driving cross-functional collaboration, aligning IT strategies with policy outcomes, and promoting continuous improvement across programmes. The Operations Delivery Lead will be a well-rounded in service deliver, applications or infrastructure management and should possess ...

Staff Engineer

Hiring Organisation
Sanderson
Location
Newport, UK
Employment Type
Full-time
technical constraints, blockers, and integration challenges. Promote engineering values and facilitate clear communication and knowledge sharing. Identify and address technical debt, ensuring sustainability and continuous improvement. Required Skills and Experience Significant experience as a Senior or Staff Software Engineer Expertise in React and NestJS, including server-side rendering, state … Skilled in performance optimisation and secure development practices Proven leadership, mentorship, and collaboration skills across multiple teams and stakeholders. Excellent communication, problem-solving, and continuous improvement mindset. Benefits 33 days holiday, increasing with service Option to enrol for Private Health Cover Extensive L&D opportunities including funded ...

Staff Engineer

Hiring Organisation
Sanderson
Location
Cardiff, Wales, United Kingdom
technical constraints, blockers, and integration challenges. Promote engineering values and facilitate clear communication and knowledge sharing. Identify and address technical debt, ensuring sustainability and continuous improvement. Required Skills and Experience Significant experience as a Senior or Staff Software Engineer Expertise in React and NestJS, including server-side rendering, state … Skilled in performance optimisation and secure development practices Proven leadership, mentorship, and collaboration skills across multiple teams and stakeholders. Excellent communication, problem-solving, and continuous improvement mindset. Benefits 33 days holiday, increasing with service Option to enrol for Private Health Cover Extensive L&D opportunities including funded ...