4 of 4 Customer Requirements Jobs in Wales

understanding of network architectures (IP, routing, VLANs, etc.) and be able to provide advice on how our secure network solutions can be deployed into customer environments to help meet their business goals. The technologies involved include AI-driven Wi-Fi, Cloud-managed LAN & Firewalls, and Secure Access Service Edge … with other vendor solutions. The role is primarily based in the Cardiff head-office. There will be semi-regular UK travel required to attend customer and supplier meetings, implement solutions, and there is the potential for longer-term design/deployment engagements at customer locations. Key Accountabilities Providing ...

Role overview We are seeking an experienced Service Delivery Manager (SDM) to join our IT Managed Services team. Reporting to the Director of Customer Success, the SDM will be responsible for overseeing the delivery of IT services to our key customers, ensuring that service levels are met and continually … improved. The successful candidate will act as the customer’s champion within The company, maintaining robust relationships and ensuring our services align with customer needs and ITIL standards. Main Tasks and Objectives Serve as the primary customer-facing contact, building trusted relationships and acting as the champion ...

environment. The Bid Manager will collaborate closely with Sales, Technical, Delivery, and partner teams to ensure our proposals clearly articulate our value and meet customer expectations. We are NCL (Net Consulting Ltd.). Founded back in 2006, our team of experts are committed to propelling and protecting our customers … Create proposals that enable NCL to acquire and retain customers Ensure bid timelines and deliverables are met in line with internal governance and customer deadlines, including team proposal meetings. Working closely with NCLs Enterprise & Defence Sales Team to fully understand prospective customer requirements and ensure that ...

decisions. Recommend options analysis, feasibility assessments, and quantify business benefits. Ensure solutions align with business goals, user needs, and expected outcomes. Define and manage requirements lifecycle, prioritisation, and traceability across all phases. Plan and organise complex analysis activities, adapting as new insights emerge. Improvement & Monitoring Identify and implement opportunities … techniques including facilitating stakeholder groups. Experience of process analysis, assessment and change including financial, cultural, technological, organisational and environmental factors. Further experience of establishing customer requirements and identifying how these map to process requirements. Expertise with the application of Business Analysis techniques, methods and tools; experience ...