1 to 25 of 215 Customer Requirements Jobs in the UK

accurate finished product specifications within the required timeframes, ensuring information contained is consistent with the source data (e.g. raw material data, factory recipes/specs, etc) and compliant with customer requirements, relevant legislation and group policy. To ensure the timely creation and approval of accurate, right first time product pack copies and artwork in accordance with customer requirements, relevant legislation and group policy. Responsibilities: Approve and maintain finished product specifications for all finished products supplied. This will include: Completing specifications in accordance with customer protocols ensuring data provided is accurate, valid, and compliant with customer requirements, relevant legislation and group polic Calculating and generating ingredient declarations in required customer forma Estimating … both theoretical methods (QUID) and using laboratory analyses. Ensure that all data and/or claims that are linked with product specifications can be supported and are validated against customer requirements, legislation, group policy or third-party protocols (e.g. RSPO logo approval, Vegan Society etc.). Receive, evaluate and action as appropriate requests to amend/update specifications More ❯

We're seeking to recruit a ? Head of Customer Support ? to lead the delivery and performance of our Customer Support operations at Pinnacle, reporting to the Customer Services Director. Pinnacle is a leading Sage and Acumatica solutions partner and contracted support provider across the UK and Ireland. With a team of over 180 employees spread across offices … and remote locations in the UK and Ireland we support nearly 2,000 customers, including the largest Sage 200 customer base in the UKI. Our recurring license revenue depends heavily on the high-quality service we provide, making our Support offering a cornerstone of our success. In this key leadership role, youll manage one of our largest departments, ensuring … we consistently meet SLA targets and quality metrics while delivering exceptional customer experiences. Youll be accountable for outcomes measured through NPS and CSAT, and instrumental in driving customer retention. Were looking for a leader, who can foster a customer-first mindset, champion continuous improvement, empower team growth, and drive a transformation which integrates SaaS best practices into More ❯

We're seeking to recruit a Head of Customer Support to lead the delivery and performance of our Customer Support operations at Pinnacle, reporting to the Customer Services Director. Pinnacle is a leading Sage and Acumatica solutions partner and contracted support provider across the UK and Ireland. With a team of over 180 employees spread across offices … and remote locations in the UK and Ireland we support nearly 2,000 customers, including the largest Sage 200 customer base in the UKI. Our recurring license revenue depends heavily on the high-quality service we provide, making our Support offering a cornerstone of our success. In this key leadership role, you’ll manage one of our largest departments … ensuring we consistently meet SLA targets and quality metrics while delivering exceptional customer experiences. You’ll be accountable for outcomes measured through NPS and CSAT, and instrumental in driving customer retention. We’re looking for a leader, who can foster a customer-first mindset, champion continuous improvement, empower team growth, and drive a transformation which integrates SaaS More ❯

after 10 years) • Dental Cover and Employee Assistance Programme • Flexible working patterns • Relocation Package Purpose of role Overseeing the design and development of innovative technical solutions that meet our customer requirements and business needs. The role covers all aspects of the product lifecycle; from requirements capture and analysis through system specification, concept studies, modelling and simulation, design … Skillset Key accountabilities may include • Provides technical oversight to all stages of the product lifecycle, working with the Sales team, Project Manager, Engineering and Support teams. • Responsible for interpreting customer requirements, specifying the system solution, planning development and testing, leading engineering lifecycle reviews and ensuring successful customer acceptance and handover. • Responsible for the System Engineering outputs including … o Assessing Customer requirements against product specifications o System specifications o System architecture definition o Internal and external interface definition o Test and Acceptance strategy o Defining engineering work packages and sub-contractor specifications o Supporting the Project/Bid Manager in identifying and managing technical risk • Selling-off contract requirements by leading Factory, Harbour and Sea More ❯

after 10 years) • Dental Cover and Employee Assistance Programme • Flexible working patterns • Relocation Package Purpose of role Overseeing the design and development of innovative technical solutions that meet our customer requirements and business needs. The role covers all aspects of the product lifecycle; from requirements capture and analysis through system specification, concept studies, modelling and simulation, design … Skillset Key accountabilities may include • Provides technical oversight to all stages of the product lifecycle, working with the Sales team, Project Manager, Engineering and Support teams. • Responsible for interpreting customer requirements, specifying the system solution, planning development and testing, leading engineering lifecycle reviews and ensuring successful customer acceptance and handover. • Responsible for the System Engineering outputs including … o Assessing Customer requirements against product specifications o System specifications o System architecture definition o Internal and external interface definition o Test and Acceptance strategy o Defining engineering work packages and sub-contractor specifications o Supporting the Project/Bid Manager in identifying and managing technical risk • Selling-off contract requirements by leading Factory, Harbour and Sea More ❯

6+ Months – Inside Ir35 Job Location : London Hybrid 3-4 days onsite/Week Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. J͏ob Description  Min … end-to-end implementations of BY WMS or extensive warehouse management support  Strong in managing customer expectations, stakeholder management, regular reviews, and customer management  Focus on delivery-led growth leading to increased revenue generation  Contribute to RFP responses, customer presentations and project estimations  Strong knowledge of SCM Planning concepts, practices, and procedures  Expert in customization of WMS … components and fine-tuning SQL process  Familiarity with agile principles and project management  Ability to produce quality deliverables with minimal supervision and direction  Hands-on experience in handling business requirements in JIRA and similar tools  Ability to conduct Business End user Training and grooming internal talent pool  Ability to demonstrate a high level of responsiveness and a sense of More ❯

we are inviting a number of Network Designers to join our success story in Manchester. As one of a team of Network Designers, you will be responsible for:- Capturing customer technical requirements and translating to detailed solution design Managing the review and validation processes for both new developments and in-life products and services Driving the improvement of … design and delivery capabilities for end-to-end technical solutions Managing customer solution design engagement and statement of work creation, including any 3rd party deliverables Developing strong customer relationships at the senior level by providing specialist service design expertise Driving consistency in architecture and technical processes Undertaking customer migration planning and implementation Ensuring the delivery of thought … leadership in complex bids and agreeing a strategic approach as part of customer solution design If you possess a combination of some of the following skills, then LETS TALK! Expertise in designing network solutions in enterprise scale environments Experience delivering post-sale customer requirements as outlined by pre-sales A proven track record of defining and creating More ❯

we are inviting a number of Network Designers to join our success story in Manchester. As one of a team of Network Designers, you will be responsible for:- Capturing customer technical requirements and translating to detailed solution design Managing the review and validation processes for both new developments and in-life products and services Driving the improvement of … design and delivery capabilities for end-to-end technical solutions Managing customer solution design engagement and statement of work creation, including any 3rd party deliverables Developing strong customer relationships at the senior level by providing specialist service design expertise Driving consistency in architecture and technical processes Undertaking customer migration planning and implementation Ensuring the delivery of thought … leadership in complex bids and agreeing a strategic approach as part of customer solution design If you possess a combination of some of the following skills, then LETS TALK! Expertise in designing network solutions in enterprise scale environments Experience delivering post-sale customer requirements as outlined by pre-sales A proven track record of defining and creating More ❯

migration projects (on-premises to SharePoint Online and tenant-to-tenant) Lead presales engagements, acting as a Subject Matter Expert during qualification of opportunities and solution design to win customer business. Regularly present at customer meetings to validate customer requirements and to assist with knowledge transfer. Leverage migration tooling such as AvePoint, ShareGate, or Quest to … transitions for customers Design and implement Microsoft 365 solutions across SharePoint, OneDrive, Teams, Exchange, Entra ID, and Microsoft Purview (DLP, Information Protection, Insider Risk, eDiscovery, Data Lifecycle Management) Analyse customer requirements, propose tailored solutions, and validate designs through customer workshops Act as a trusted Subject Matter Expert during presales engagements, helping shape winning solutions Guide and mentor … junior colleagues to ensure successful delivery outcomes Build and maintain trusted relationships with customer stakeholders and Computacenter colleagues Stay current with Microsoft 365 advancements to bring new ideas and best practices into customer solutions What you'll need Proven experience delivering SharePoint migrations (on-premises to SharePoint Online and tenant-to-tenant) Strong hands-on knowledge of migration More ❯

car parking and much more... Training and Development : Excellent career progression, training and career development opportunities The opportunity: You will be involved in all design and construction activities from requirements capture and Infrastructure Programme development, to appointment and management of consultants who will lead design activities, to oversight of construction and handover/acceptance phases. Leading of, or participation … in, the collection of customer requirements and in establishing necessary in-country laws, regulations and standards which will govern design. Translate the requirements and applicable in-country codes and standards and harmonise those requirements with the technical and end-user requirements needed to develop proposals for storage, maintenance and operations of munitions and associated systems. … as managing risks and opportunities. Possess the courage to speak-up and challenge, where applicable, projects which may be off-track or at risk in order to ensure maximum customer satisfaction is achieved in all endeavours. Continually apply best-practice working and demonstrate safe working practices to ensure that MBDA maintains its duty of care towards all employees. Participate More ❯

car parking and much more... Training and Development : Excellent career progression, training and career development opportunities The opportunity: You will be involved in all design and construction activities from requirements capture and Infrastructure Programme development, to appointment and management of consultants who will lead design activities, to oversight of construction and handover/acceptance phases. Leading of, or participation … in, the collection of customer requirements and in establishing necessary in-country laws, regulations and standards which will govern design. Translate the requirements and applicable in-country codes and standards and harmonise those requirements with the technical and end-user requirements needed to develop proposals for storage, maintenance and operations of munitions and associated systems. … as managing risks and opportunities. Possess the courage to speak-up and challenge, where applicable, projects which may be off-track or at risk in order to ensure maximum customer satisfaction is achieved in all endeavours. Continually apply best-practice working and demonstrate safe working practices to ensure that MBDA maintains its duty of care towards all employees. Participate More ❯

of the UK's most rigorous data and security accreditations. Roc is seeking an experienced Solution Architect to join our dynamic team. You will be responsible for understanding complex requirements, designing innovative solutions, and commercially packaging offerings that drive business change and efficiency. As a Solution Architect at Roc, you will be the primary technical authority, supporting multiple industry … sectors, guiding customers through significant digital and technical transformations. You will work closely with other Solution Architects and SMEs, ensuring knowledge sharing, solution quality, and exceptional customer satisfaction. Responsibilities Gather functional and non-functional requirements from key customers for projects and programmes. Develop and maintain technical strategies, product roadmaps, and technical risk registers. Analyse customer requirements … proposals, and tenders. Provide hands-on guidance to delivery teams during the Discovery & Design phases. Act as the Technical Authority in programme governance and service review boards. Build strong customer relationships, presenting solutions with authority to key decision-makers. Collaborate with sales, delivery, and vendor partners to align technical strategy and innovation. Drive new opportunities within customer accounts More ❯

this role, you will provide skilled technical support by requesting, approving, and maintaining ingredient specifications and supplier certifications. You will ensure all information is complete, accurate, and compliant with customer requirements, relevant legislation, and group policy. You will also risk-assess raw materials prior to final approval, implement controls, and maintain verification processes. A key part of the … approved in line with critical path requirements. Key Responsibilities Request, review, approve, and maintain raw material specifications and certifications for all materials supplied to the business, ensuring compliance with customer requirements and legislation. Evaluate and action specification amendments, communicating effectively with stakeholders. Validate on-pack claims by obtaining and checking supporting evidence (e.g., vegan risk assessments, animal welfare … risk assessments for all raw materials and packaging items as per procedure. Archive unused materials and obsolete specifications. Support suppliers in understanding Pilgrim's Europe raw material policies and customer requirements. Assist suppliers with the Smile system and act as the main point of contact for raw material queries. Keep up to date with current customer requirements. Manage More ❯

and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more... The opportunity: The Systems Design team is critical to the product development process, transforming customer requirements into lower level system architectures (Physical and Functional) and system requirements. The role covers the majority of the Systems Engineering V model, negotiating requirements with the … missile systems customer through to the verification and validation process; you will gain a detailed understanding of RF Seeker design as well as building experience working with capable teams across all development activities. You will be part of a close-knit, hardworking, and highly motivated team striving to develop one of the world's most advanced Seeker and Missile … be opportunities for travel both within the UK and internationally to other MBDA sites and trial locations. What we're looking for from you: Experience with deriving and managing requirements, Experience with generating Functional and Physical Architecture using SysML, ARCADIA, or similar MBSE language, Experience dissecting and understanding customer requirements and disseminating them down into lower-level More ❯

consulting skills including questioning, listening, ideas development, personal rapport and subject matter familiarity to accomplish project tasks. The Engineer should be capable of consulting, designing, testing, implementing, managing capability requirements and integrating of Cloud solutions into varied environments. Job specifics/responsibilities: Identify, architect, design and implement new automation workflows that: Meet the client requirements; Integrate with the … according to documentation in predefined timelines. Key deliverables/accountabilities: Implement cloud automation according to technical plan, cost and timeframe Might also include architect tasks if required by project Customer Satisfaction Deliver on commitments Education (degree) and professional experience required: Degree in computer science, information technology, information systems or electrical engineering or equivalent At least 3 years experience in … an advanced support role or equivalent Customer facing experience Other requirements: Fluent in written and spoken English language Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. Personal skills and qualities: Self-motivated individual, able to work independently, in coordination with a team Able to work effectively across technical More ❯

a key role in delivering high-quality software solutions for their utilities clients. This is an exciting opportunity to work on impactful projects, bridging the gap between business needs, customer requirements, and technical delivery. Key Responsibilities Gather, analyse, and document business and customer requirements to produce clear, detailed specifications. Act as the link between stakeholders, product … testers to ensure alignment and clarity. Support digital transformation initiatives and contribute to process improvements. Prepare and deliver presentations to internal and external stakeholders. Collaborate across multiple projects, ensuring requirements are captured and delivered on time. Skills & Experience Proven experience in requirements gathering and documentation. Strong knowledge of Agile methodologies, including writing user stories and acceptance criteria. Proficiency More ❯

offers the opportunity to contribute to critical projects within the full software development lifecycle. Key Responsibilities: Developing and verifying software to applicable standards (e.g., RTCA/DO-178) Analysing customer requirements Requirements analysis, design, implementation, and verification of software components Developing architectural concepts Participating in design reviews Job Requirements: Experience in significant parts of the software … development lifecycle, from requirements through to verification and validation Proficiency in embedded software development using procedural languages like C, C++, or Ada Understanding of operating systems, preferably including Linux Ability to obtain a level of UK Security clearance appropriate for the role Flexibility to work from home and in the office (hybrid model typically 3 days onsite) Interested? Apply More ❯

position presents an exciting opportunity for a product manager who has experience working with data and SaaS product delivery. Experience within the maritime industry and an understanding of the customer use cases is preferred. But by far the most important is the willingness to learn, at pace, about our customers' workflows and the solutions we provide to help them … navigate the regulatory, compliance and operational landscape. Our product team is growing. This role oversees Infospectrum's product portfolio, working with Analysts, Data & Technology, Marketing, and Sales to ensure customer feedback guides our roadmap. Infospectrum provides maritime due diligence and KYC services for clients in insurance, bunkering, commodity supply, shipping, and legal sectors, helping them manage risk and maximise … opportunities with expert intelligence reports. We are a customer-focused business with smart and committed people, who work in a collaborative and flexible environment. We continue to drive multi-million-pound investment into our products to build advanced, AI driven analytics solutions, leveraging machine learning and high-capacity data processing capabilities. Continual investment delivers high growth opportunities in specific More ❯

the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering … to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers throughout their Claude adoption … journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Support customers building with both the Claude API and Claude for Work Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for More ❯

and manufacturing business with a strong international presence, delivering innovative hardware and software solutions across niche sectors. With a focus on creating tailored, high-quality products that meet complex customer requirements, collaboration and technical excellence are at the heart of this organisation. We’re looking for a Product Sales Manager who can combine technical understanding with commercial insight … This is a consultative role where you’ll work closely with internal teams and customers to design solutions and pricing strategies. Key responsibilities include: Developing technical solutions based on customer requirements and creating pricing strategies. Acting as the interface between sales teams (primarily in Europe) and the product division. Coordinating with supply chain, factory, and quality teams to … meet customer deadlines. Supporting global sales teams to identify and develop new business opportunities. Managing customer relationships, pricing, margins, and contract terms. Preparing technical, commercial, and pricing proposals for bids and quotes. Communicating effectively with international teams across multiple time zones. Experience/Skills We’re looking for someone who brings a mix of product knowledge and commercial More ❯

Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 - £45,000 + Benefits Own the journey that sets customers up for success The first 90 days of a customer relationship are critical. We … re looking for someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group – combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This … isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase of their journey with us. You'll lead end-to-end transitions from incumbent providers, building comprehensive onboarding plans, conducting project meetings (including onsite visits when needed), and ensuring every department plays their part at exactly the right time. More ❯

A world leader in design and manufacturing of leading-edge technologies is looking for a Customer Support Quality Lead to be based at their site in East Sussex to join their growing engineering team. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international … standards, customer requirements and company global standards. The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management. -Lead regular meetings with … Business Line Managers and Customer Care Centres to communicate progress on active investigations. -Ensure the right tools and systems are in place to provide clear customer support performance metrics and maintain compliance with all customer-level agreements. -Partner with Business Line Managers and Customer Care Centres to deliver accurate, high-integrity field data for investigations, continually More ❯

Role: Our client is seeking a skilled and detail-oriented Specifications Technologist to join their team. In this role, you will be responsible for ensuring that all customer specifications are accurate, compliant with legislation, and aligned with both internal processes and customer requirements. You will work closely with NPD, Production, and Site Technical teams to ensure the timely … of accurate and legally compliant specifications. Key Responsibilities: Liaise with cross-functional teams (NPD, Production, Site Technical) to ensure all required information is ready and approved prior to submitting customer specifications Maintain a general understanding of site processes and procedures to ensure specifications and questionnaires are completed accurately Ensure all specifications are legally compliant and adhere to customer policies and requirements Keep up-to-date with current food labelling legislation , ensuring compliance with existing regulations and awareness of any upcoming changes Respond to customer queries related to specifications and make necessary amendments Review and update internal and external specifications in line with recipe, process, or customer policy amendments Co-ordinate the approval of site More ❯

engineer should have a good understanding of network architectures (IP, routing, VLANs, etc.) and be able to provide advice on how our secure network solutions can be deployed into customer environments to help meet their business goals. The technologies involved include AI-driven Wi-Fi, Cloud-managed LAN & Firewalls, and Secure Access Service Edge/SD-WAN. Ideally, The … candidates with the appropriate experience with other vendor solutions. The role is primarily based in the Cardiff head-office. There will be semi-regular UK travel required to attend customer and supplier meetings, implement solutions, and there is the potential for longer-term design/deployment engagements at customer locations. Key Accountabilities Providing subject matter expertise in the … content for Marketing literature Deployment Undertake network design and configuration of LAN/WAN/Firewall/Wi-Fi/SASE/SD-WAN deployments Aligning solution configuration to customer needs Help facilitate the integration of solutions into existing customer networks Consulting projects: Providing subject matter expert knowledge to cover the complete deployment lifecycle of a solution Determine More ❯

Engineering work packages. Collaboration with the Principal Systems/Performance Engineer will enhance project delivery as needed. Responsibilities include developing technical specifications and solutions for intricate actuation systems, involving requirements capture, architecture development, trade studies, requirements validation, design performance analysis, modeling, verification, and integration. What will your day-to-day responsibilities look like? Understanding, interpreting, and clarifying customer and stakeholder requirements. Establishing system architecture and developing interface definitions. Managing requirements and creating specifications for internal and external suppliers. Utilizing computer modelling and simulation for actuation systems, encompassing hydro-mechanical and electro-mechanical systems. Supporting product design and development through static and dynamic analysis, including sizing, sensitivity, and robustness analysis, as well as control law development. Conducting … trade-off analysis to identify optimized solutions. Producing project deliverables, such as Performance Analysis reports, Requirements Management Plans, System Description Documents, Verification Summaries, and Compliance Reports. Generating and tracking progress on requirements validation, traceability, and verification matrices/summaries. Analysing customer requirements for compliance. Identifying and addressing technical risks and implementing risk mitigation throughout the program More ❯