newport, wales, united kingdom Hybrid / WFH Options
iO Associates
such as Acronis and Azure Backup Overseeing Windows Server environments (2012-2022), Active Directory, Entra ID, DNS and DHCP Supporting and securing cloud environments (Azure and AWS) Administering MicrosoftExchange and Office 365 Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for … Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure and/or AWS cloud platforms Experience with VMware and Hyper-V virtualisation Familiarity with firewall management, VLAN creation, LAN/WAN troubleshooting Solid understanding of backup and disaster recovery solutions More ❯
efficient solutions. Key Responsibilities Provide 2nd/3rd line technical support for incidents and service requests. Troubleshoot and resolve hardware, software, and network-related issues. Administer and maintain Microsoft 365, Active Directory, and Windows Server environments. Support end-users with technical queries in a professional and friendly manner. Visit client sites to perform installations, maintenance, and troubleshooting. Document … Participate in an on-call rota to provide out-of-hours support. Skills & Experience Required Proven experience in a technical engineering or IT support role. Strong knowledge of: Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID) Active Directory, Group Policy, and user/group management Networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls) Virtualisation (RDP … to non-technical users. Team-oriented mindset with the ability to work independently when required. Full UK driving licence and willingness to travel to client sites. Desirable Certifications Microsoft 365 Certified: Fundamentals Microsoft Certified: Azure Fundamentals CompTIA A+, Network+, Server+, or equivalent ITIL v4 Foundation Security-related certifications (CompTIA Security+, Microsoft SC-900) Additional More ❯
support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support Engineer (primarily focused on the Microsoft platform). Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and … brand. Senior Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and Intune. Deliver IT projects (e.g. email migrations, Intune deployments, firewall installations, email threat protection implementations as well as internet connectivity and VoIP etc). Managing email and … experience working in a MSP Excellent communication (verbal and written) and customer service skills. Extensive experience delivering IT support via remote and on-site methods. Expert knowledge of Microsoft 365 suite (including Exchange Online, SharePoint, OneDrive, Teams, Intune, Azure AD) and their management suites . Good knowledge of Windows Server, Active Directory, DHCP, DNS, and administration More ❯
The Role: Deliver advanced 3rd Line IT support across a wide range of technologies and disciplines Deploy, configure, and manage cloud solutions within Azure and AWS environments Manage MicrosoftExchange and Office 365 platforms, providing expert administration and support Configure and maintain network switches, VLANs, and wireless solutions for optimal performance The Candidate: Skilled in managing More ❯
Bridgend, Wales, United Kingdom Hybrid / WFH Options
Accelero
met. Maintain detailed documentation and update support queries in real time. Contribute to continuous improvement of IT services, processes, and documentation. 🛠 Tech You'll Get Hands-On With: MicrosoftServer & Desktop OS, Exchange, Intune, Azure AD Office 365 Suite (SharePoint, Teams, OneDrive) Hyper-V, VMware (clustered environments) Sophos (XG firewalls, Central suite), Datto, Veeam, Acronis HPE … VLANs, routing, MPLS Hosted VoIP (e.g. Gamma Horizon) ✅ What We’re Looking For: Solid 3rd Line support experience in an MSP or fast-paced environment. Deep knowledge of Microsoft and Office 365 ecosystems. Strong networking experience including VLANs and routing. Excellent communication skills—both written and verbal. Self-starter who can work independently and as part of a … wider support function. Full UK driving license. 🌟 Bonus Points For: Microsoft, CompTIA, or Cisco certifications. Experience with CyberEssentials or on-premise telephony. Project implementation experience. 🎯 What’s In It For You? Salary up to £45,000 + on-call allowance Hybrid working (Bridgend & Remote) Fully funded training & certifications (Microsoft, Sophos, Datto, etc.) Private medical insurance All More ❯
Bridgend, Glamorgan, United Kingdom Hybrid / WFH Options
met. Maintain detailed documentation and update support queries in real time. Contribute to continuous improvement of IT services, processes, and documentation. Tech You'll Get Hands-On With: MicrosoftServer & Desktop OS, Exchange, Intune, Azure AD Office 365 Suite (SharePoint, Teams, OneDrive) Hyper-V, VMware (clustered environments) Sophos (XG firewalls, Central suite), Datto, Veeam, Acronis HPE … VLANs, routing, MPLS Hosted VoIP (e.g. Gamma Horizon) What We re Looking For: Solid 3rd Line support experience in an MSP or fast-paced environment. Deep knowledge of Microsoft and Office 365 ecosystems. Strong networking experience including VLANs and routing. Excellent communication skills both written and verbal. Self-starter who can work independently and as part of a … wider support function. Full UK driving license. Bonus Points For: Microsoft, CompTIA, or Cisco certifications. Experience with CyberEssentials or on-premise telephony. Project implementation experience. What s In It For You? Salary up to £45,000 + on-call allowance Hybrid working (Bridgend & Remote) Fully funded training & certifications (Microsoft, Sophos, Datto, etc.) Private medical insurance More ❯
passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You’ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note … new solutions, based on operational requirements knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency … be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking/(un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services – AD Services, DHCP, DNS, Sites & Services Experience with VMware and some Hyper-V Other More ❯
Mynydd Isa, Wales (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, theyre looking for a 1st Line Engineer to join … of their key customers in the North East of Wales. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and policies. Assisting with Intune deployments and device management. Logging, tracking, and resolving incidents …/Mac support A proactive attitude and willingness to learn in a fast-paced environment. SC clearance eligibility (or willingness to undergo clearance) Why join: Work with a Microsoft Gold Partner supporting high-impact, secure projects. Be part of a collaborative, forward-thinking team. Access to continuous training and Microsoft certifications. Competitive salary and benefits package More ❯
Mynydd Isa, Wales (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to … of their key customers in the North East of Wales. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and policies. Assisting with Intune deployments and device management. Logging, tracking, and resolving incidents …/Mac support A proactive attitude and willingness to learn in a fast-paced environment. SC clearance eligibility (or willingness to undergo clearance) Why join: Work with a Microsoft Gold Partner supporting high-impact, secure projects. Be part of a collaborative, forward-thinking team. Access to continuous training and Microsoft certifications. Competitive salary and benefits package More ❯
feedback. Suggest improvements to processes and documentation. Skills & Experience Required: Minimum 5 years' experience in IT support roles. Strong technical knowledge across Windows, Mac OS, iOS, Android, and Microsoft Office 365. Familiarity with Active Directory, Exchange, MDM, AV, and basic networking. Exposure to ITIL v3 practices (incident, request, problem, change). Excellent communication and interpersonal skills. More ❯
Job role: 1st Line Support Engineer Location: Mynydd Isa, Wales (On site/Hybrid) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they re looking for a 1st Line Engineer to join … with one of their key customers in the North East of Wales. Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and policies. Assisting with Intune deployments and device management. Logging, tracking, and resolving incidents … At least 1 year of experience in a 1st Line Support or Service Desk role. Experience with Intune deployments Experience building laptops/Mac support Work with a Microsoft Gold Partner supporting high-impact, secure projects. Access to continuous training and Microsoft certifications. Competitive salary and benefits package Opportunities to progress into 2nd/3rd line More ❯
newport, wales, united kingdom Hybrid / WFH Options
F5 Consultants
based in Bristol, with hybrid working (3 days a week in the office, 2 days from home) Key Responsibilities include: Azure migrations and ongoing cloud infrastructure management. Supports Microsoft 365, Azure IaaS/PaaS, Teams, Exchange Online, and integrated SaaS systems. Manages some on-premises VMware infrastructure alongside Azure environments. Handles networking, firewalls, routing, and Zscaler … ITIL and Change Management frameworks for structured service delivery. Collaborating across teams, with opportunities to develop into DevOps or Cyber Security areas. Using PowerShell extensively for automation and Microsoft 365 management. Works with SD-WAN and Extreme Networks (Wi-Fi and switches managed via cloud). What You’ll Bring Knowledge of cloud and virtualisation technologies Experience supporting … Microsoft 365 and Azure. Experience with networking (LAN/WAN, VPNs, load balancers, firewalls, WiFi deployment). Familiarity with ITIL/IT Service Management practices. Skills in scripting/automation (PowerShell and/or Terraform). Understanding of security solutions Experience mentoring more junior team members Why Apply? This role offers the chance to work with cutting-edge More ❯
Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS ExchangeServer Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Experienced in installing, updating, and troubleshooting all supported versions … of Microsoft Windows OS. Competent in deployment, updating, and remediation of Microsoft Office suites. Enterprise-level Mobile Device Management using MobileIron: device enrolment, queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support Interested!?! Please send More ❯
Trivallis. E.g., Internet/firewall/telephone lines/mobile technology Manage all aspects of our Server Room Operations. Maintain and support the corporate email service using MS Exchange and archiving platform. Secure all Trivallis identities on premise and within Azure Active Directory. Protect Trivallis against Cyber Security threats using the Microsoft suite of services/… and desktops using appropriate tools to adhere to the corporate patch management policy. Maintain the security and integrity of the Trivallis on premise and Azure estates using recognised Microsoft software and portals, including anti-virus, encryption, cyber security, mobile device management and certificate management tools. Co-ordinate and deliver change requests, engaging with a range of stakeholders and More ❯