1 to 7 of 7 Support Engineer Jobs in Wales

stands out from the crowd and are looking for your next challenge, then we want to hear from you! About the Role: The technical support engineer is a customer-facing role that ensures customers enjoy long term satisfaction with our products and services. You will work with customers … understand their evolving needs and will help to introduce continuous improvements through modifications and minor design changes to existing products and services. The technical support engineer is concerned with the redesign, redevelopment, and engineering necessary for preserving an equipments capabilities in accordance with the requirements at the performance … level the customer expects and includes the work necessary to maintain the design and manufacturing data and reference equipment. The technical support engineer may also be used for minor enhancements such as meeting new/safety legislation, reducing in-service support costs, or addressing obsolescence. Whilst the more »

Job Title: ICT Technical Support Engineer Location: HQ, Bridgend, South Wales Salary: £27,789 - £32,772 Per annum Job type: Full Time, Permanent Working Hours: 37 Hours Per Week Level of Welsh language ability required : 2 Are you looking for your next career step? Do you want to … area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going … and technological change, there has never been a better time to join! The Role: We are seeking a highly skilled and motivated ICT Technical Support Engineer to join our dynamic IT team. In this role, you will be responsible for providing technical support to our employees, you more »

Job Title: IT Support Engineer (1st and 2nd Line Support) Location: Office Based (St Asaph Business Park, North Wales), with occasional travel across the UK Salary: £24,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours … customer care, ensuring that our services bring genuine benefits to our clients. About the Role: We are looking for a dedicated and energetic IT Support Engineer to join our team. This role covers both 1st and 2nd line support and is based at our St Asaph Business … necessary due to our location. However, company vehicles and fuel cards will be provided for customer visits. Key Responsibilities: Respond to customer calls and support requests as part of a team Handle 1st and 2nd line support tickets from triage to resolution Act as a point of escalation more »

Job Title: IT Support Engineer (1st and 2nd Line Support) Location: Office Based (St Asaph Business Park, North Wales), with occasional travel across the UK Salary: £24,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours … customer care, ensuring that our services bring genuine benefits to our clients. About the Role: We are looking for a dedicated and energetic IT Support Engineer to join our team. This role covers both 1st and 2nd line support and is based at our St Asaph Business … necessary due to our location. However, company vehicles and fuel cards will be provided for customer visits. Key Responsibilities: Respond to customer calls and support requests as part of a team Handle 1st and 2nd line support tickets from triage to resolution Act as a point of escalation more »

Lead Technical Support Engineer - £60,000 - £70,000 Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new? I m working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural view and more »

forward-thinking company dedicated to championing emerging technologies. You’ll thrive and grow within your role as either a 2nd or 3rd line technical support engineer(our client are hiring for multiple positions at both levels) - resolving escalated queries efficiently, maintain top-tier customer service, manage customer documentation more »

Job title: IT Engineer - IT Toolsets Support Location: Glascoed Salary: £42,132 per annum What you'll be doing: Responsibility and accountability for Engineering IT Toolset Requirements that span the whole Product Lifecycle and Engineering Functions Review Existing IT Toolset Portfolio to ensure maximum benefit in terms of … the Business Provide input and direction into how we can utilise IT Toolsets to Digitize Existing Work Practices Liaise with Internal and External IT Support to ensure deliverables around IT Toolset Requirements Manage Small Scale IT Toolset Upgrades and Implementations Review of Existing Practices around Data Archiving and contribute … implemented in accordance with Local Policies and Strategic Recommendations. The Business is undergoing a significant change to a More Digitised, Data Driven Environment to support the End-to-End Product Lifecycle. The use of IT Toolsets to support this change will be fundamental in supporting that change. Why more »