19 of 19 Customer Service Jobs in West London

currently partnered with a market leading Public Safety organisation based in South-West London who are currently recruiting for a Customer Service Manager to support a key customer, ensuring the highest levels of customer support and guidance. In the role you will be responsible for managing … service operations and ensure services, customer expectations and delivery are achieved and exceeded Your day-to-day duties include: Own and fully understand the Service definitions and SLA definitions. Ensure that Service processes deliver to contractual requirements Be the escalation point of contact for the customer ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

finance applications through our finance partners. Qualifications and Skills: Bachelor's degree in BSc, BCA, or a related field. Proven experience in sales or customer service, preferably in the education industry of over 2 years. Strong understanding of IT and accounting concepts and technologies. Excellent written and verbal ...

Manager Understanding of the latest AI and Data Technologies and how they can support efficiencies across the estate Thought-Leadership across a team of Service Owners in influencing the work of AI and Data supporting the organisation's needs Your duties and responsibilities include: Developing product strategies and roadmaps … design, build, and rollout new products Overseeing all stages of product development, from initial concept to product release Conducting market research to identify customer needs and market trends Collaborating with various stakeholders, including marketing teams, to develop effective go-to-market strategies Defining and monitoring key performance indicators ...

enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum … schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the Clients on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between ...

between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the schools ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with … identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades ...

between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school’s ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line … identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades ...

design documentation and utilising current copper, fibre, and patch panelling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLA's). … Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling. Proficient in troubleshooting and resolving faults in live customer hosting solutions. Strong understanding of the mechanical and electrical configurations within a Data Centre. Salary & Benefits Up to £60,000 Working on a Continental ...

This role will be responsible for repairs, physical installations as well as for the escorts requested by customers. You will be handling all incoming customer service requests and ensuring SLA's and agreed KPIs are achieved to ensure outstanding customer satisfaction. The role will ensure 24/ ...

positive environment for the team Being the first point of contact for the team for any queries regarding the office, travel or customer events Ensuring customers and visitors (including the wider international team) feel welcomed when they visit the office. Managing office supplies, post and courier requirements Being … candidate for the role of Executive Assistant/Office Manager will have: Previous EA role essential Previous office management experience essential Experience in a Customer Service or People focussed role MS Office Suite (Outlook, Teams, Word, Excel and PowerPoint) In return the Executive Assistant/Office Manager will ...

ordinator, the ideal candidate will have advanced skills in IT, able to assist clients to navigate round their computer system. You must have excellent customer service skills, able to liaise with clients at all levels and build relationships Experience of working in the Financial Sector - Mortgage sector would ...

improve future registration processes. Archive registration data in line with policy requirements. Experience needed: Experience in event registration or event technology roles. Strong customer service skills and confidence managing multiple stakeholders. Excellent attention to detail and a high level of accuracy with data. Proficiency with registration platforms (Cvent ...

improve future registration processes. Archive registration data in line with policy requirements. Experience needed: Experience in event registration or event technology roles. Strong customer service skills and confidence managing multiple stakeholders. Excellent attention to detail and a high level of accuracy with data. Proficiency with registration platforms (Cvent ...

improve future registration processes. Archive registration data in line with policy requirements. Experience needed: Experience in event registration or event technology roles. Strong customer service skills and confidence managing multiple stakeholders. Excellent attention to detail and a high level of accuracy with data. Proficiency with registration platforms (Cvent ...

Scheduler Duration 6 Months (may go perm) Location: Pinner Salary: Up to £30,000 Start date : 16th March Are you an experienced Scheduler or Service Coordinator seeking a role with a relatively quick start? About the Role: As a Scheduler, you will be the vital link between the Service Desk, engineers, and customers. You ll play a crucial role in scheduling maintenance, installations, and inspections, ensuring a smooth workflow while delivering exceptional customer service. This role suits someone highly organised, detail-oriented, and able to thrive in a fast-paced environment. Key Responsibilities: Schedule and dispatch service ...