1 to 25 of 46 Customer-Centricity Jobs in the West Midlands

Product Strategy Manager

Hiring Organisation
Davies Group
Location
Home Meadow, Worcester, Worcestershire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
differentiation and innovation. Financial Accountability: Manage the product budget, track financial performance, and ensure products meet revenue, profitability, and cost control targets. Customer-Centric Approach: Maintain a deep understanding of user needs through continuous customer engagement, feedback analysis, and user testing. Product Launch ...

Product Manager - Payments - one year FTC

Hiring Organisation
ParentPay Group
Location
Wolverhampton, West Midlands, UK
Employment Type
Full-time
Expertise Experience of payment systems essential An energetic self-starter experienced in creating alignment between multiple teams Experience leading teams within agile, customer-centric, data-informed, quality-obsessed, cross-functional delivery teams, eager to coach Product team members in this area Experience successfully creating commercially viable ...

VP of Product, HireGlobal

Hiring Organisation
Toptal
Location
Telford, Shropshire, UK
Employment Type
Full-time
Product Managers, Designers, and Engineers to do the best work of their careers. Foster a culture of ownership, clarity, high standards, and customer-centric thinking. Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed. Establish objectives and initiatives ...

VP of Product, HireGlobal

Hiring Organisation
Toptal
Location
Worcester, Worcestershire, UK
Employment Type
Full-time
Product Managers, Designers, and Engineers to do the best work of their careers. Foster a culture of ownership, clarity, high standards, and customer-centric thinking. Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed. Establish objectives and initiatives ...

VP of Product, HireGlobal

Hiring Organisation
Toptal
Location
Wolverhampton, West Midlands, UK
Employment Type
Full-time
Product Managers, Designers, and Engineers to do the best work of their careers. Foster a culture of ownership, clarity, high standards, and customer-centric thinking. Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed. Establish objectives and initiatives ...

Product Director

Hiring Organisation
Multiverse
Location
Telford, Shropshire, UK
Employment Type
Full-time
Hands-on experience using AI tools (GenAI, workflow automation) to accelerate product workflows (e.g., synthesising feedback, drafting requirements). Deep expertise in customer-centric discovery, qualitative/quantitative research, and data analysis. Strong commercial acumen and experience partnering closely with Sales and Marketing. Exceptional leadership, communication ...

Director of Service Delivery

Hiring Organisation
Thrive Networks
Location
Worcester, Worcestershire, UK
Employment Type
Full-time
rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals ...

Senior Digital Business Analyst

Hiring Organisation
The Automobile Association
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
high-quality user stories ready for development. You'll bring structure, clarity, and analytical rigour to complex digital initiatives, helping us deliver customer-centric journeys and internal efficiencies. You'll also act as a trusted partner to Product Owners and a mentor to other ...

Senior Digital Business Analyst

Hiring Organisation
The Automobile Association
Location
Worcester, Worcestershire, UK
Employment Type
Full-time
high-quality user stories ready for development. You'll bring structure, clarity, and analytical rigour to complex digital initiatives, helping us deliver customer-centric journeys and internal efficiencies. You'll also act as a trusted partner to Product Owners and a mentor to other ...

Information Assistant

Hiring Organisation
Edinburgh Napier University
Location
Coventry, UK
Employment Type
Full-time
Information & Operations team. As an Information Assistant, you will play a critical role in the successful delivery of a responsive, high quality customer centric experience for our Staff and Students. The Information & Operations team provide innovative, reliable services which are continually adapted to meet the changing ...

Pre-Sales Lead - NG Projects

Hiring Organisation
M Group
Location
Coventry, West Midlands, United Kingdom
Employment Type
Permanent
youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling ...

Principle Product Manager

Hiring Organisation
DCS Recruitment Limited
Location
West Midlands, United Kingdom
Employment Type
Permanent
Salary
£85000 - £100000/annum Benefits / Bonus / Pension / Health
Proven experience as a Product Manager in a challenger bank, fintech, or payments-led organisation . Strong track record of delivering customer-centric, scalable digital products that solve real problems. Deep understanding of payments infrastructure, processes, and emerging innovation trends . Experience working effectively with cross ...

Deputy Director Technology Services

Hiring Organisation
UK Health Security Agency
Location
Birmingham, Leeds, Liverpool, London, United Kingdom
Employment Type
Permanent
Salary
£81000 - £117800 a year
service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSAs values and culture, together with CDOs customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Workplace ...

Account Executive - Commercial

Hiring Organisation
Productboard
Location
Birmingham, UK
Employment Type
Full-time
Contribution Illness Protection Death in Service Benefit Hone – Live, interactive learning programs for managers, leaders, and teams About Productboard Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. More than 5,400 companies, including Microsoft, Zoom ...

Account Executive - Commercial

Hiring Organisation
Productboard
Location
Telford, Shropshire, UK
Employment Type
Full-time
Contribution Illness Protection Death in Service Benefit Hone – Live, interactive learning programs for managers, leaders, and teams About Productboard Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. More than 5,400 companies, including Microsoft, Zoom ...

Account Director

Hiring Organisation
Zellis
Location
Coventry, UK
Employment Type
Full-time
Payroll and WFM provider.Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business ...

Account Director

Hiring Organisation
Zellis
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
Payroll and WFM provider.Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business ...

Account Director

Hiring Organisation
Zellis
Location
Worcester, Worcestershire, UK
Employment Type
Full-time
Payroll and WFM provider.Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business ...

Customer Success Manager (French Speaking)

Hiring Organisation
Delinea
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong ...

Aftersales Administrator

Hiring Organisation
Senceive - en-US
Location
Telford, Shropshire, UK
Employment Type
Full-time
about technology and want your work to make a real impact, we'd love to hear from you. Our values We are customer-centric We innovate with a purpose We are results-oriented We are team players Joining Our Team Means Collaborating with experts dedicated ...

Digital Architect - 2 Year FTC

Hiring Organisation
Sanderson Recruitment
Location
Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
join an organisation passionate about creating exceptional digital experiences for its customers and members. If you want to work on innovative, customer-centric platforms within a major digital initiative, we'd love to hear from you. Reasonable Adjustments: Respect and equality are core values to us. ...

Project Manager

Hiring Organisation
M Group
Location
Coventry, West Midlands, United Kingdom
Employment Type
Permanent
youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling ...

Principal Specialist - AI Governance

Hiring Organisation
AXA XL
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
Performance Metrics & Strategic Support: Contribute to the development of AI KPIs/KRIs that align with and support AXA XL strategic objectives. Customer-Centric Approach: Promote a customer-first mindset by balancing process improvements with stakeholder needs and organisational goals. Communication & Negotiation: Utilise … those with diverse educational backgrounds or equivalent experience. Here are some of the key skills important for the role: PEOPLE Skills Customer Centricity Promoting a customer-first mindset by balancing process improvements with stakeholder needs and organisational goals. Partnering with teams across Technology ...

Principal Specialist - AI Governance

Hiring Organisation
AXA XL
Location
Worcester, Worcestershire, UK
Employment Type
Full-time
Performance Metrics & Strategic Support: Contribute to the development of AI KPIs/KRIs that align with and support AXA XL strategic objectives. Customer-Centric Approach: Promote a customer-first mindset by balancing process improvements with stakeholder needs and organisational goals. Communication & Negotiation: Utilise … those with diverse educational backgrounds or equivalent experience. Here are some of the key skills important for the role: PEOPLE Skills Customer Centricity Promoting a customer-first mindset by balancing process improvements with stakeholder needs and organisational goals. Partnering with teams across Technology ...

Principal Specialist - AI Governance

Hiring Organisation
AXA XL
Location
Wolverhampton, West Midlands, UK
Employment Type
Full-time
Performance Metrics & Strategic Support: Contribute to the development of AI KPIs/KRIs that align with and support AXA XL strategic objectives. Customer-Centric Approach: Promote a customer-first mindset by balancing process improvements with stakeholder needs and organisational goals. Communication & Negotiation: Utilise … those with diverse educational backgrounds or equivalent experience. Here are some of the key skills important for the role: PEOPLE Skills Customer Centricity Promoting a customer-first mindset by balancing process improvements with stakeholder needs and organisational goals. Partnering with teams across Technology ...