1 to 25 of 41 IT Analyst Jobs in the West Midlands

Join SYTECH – We're Hiring an IT Systems & Support Analyst At SYTECH, we do more than digital forensics – we support justice, security, and innovation. Behind the scenes, our IT infrastructure is the backbone of everything we do, and we are looking for a skilled and proactive IT Systems & Support Analyst to help keep it strong, secure, and continuously improving. About the Role As our IT Systems & Support Analyst , you will sit at the heart of our technical operations, bridging front-line support and strategic IT development. You will troubleshoot complex issues, manage systems, support users, and play a key role in IT projects across the business. It is … Assist with systems administration tasks including user account management, permissions, patching, backups, and monitoring. Support the deployment, configuration, and maintenance of hardware and software across the organisation. Participate in IT-related projects, including software rollouts, infrastructure upgrades, and implementation of new tools or services. Maintain and update IT documentation, asset registers, and knowledge base articles. Monitor and respond More ❯

a profitable, sustainable, waste-free world . To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe . As Senior IT Analyst, and working alongside the IT Support Analyst your primary role is to provide first-class end-user support to up to 400 staff and ensure … the smooth running of IT services to allow them to successfully carry out their roles efficiently. Required experience and skills The successful candidate will be ambitious and driven to progress their technology-based career . We will look for evidence of the following: Over 4 years IT support experience, possessing strong end-user technology knowledge and foundational knowledge … Qualifications Computer-related degree or equivalent, or relevant broader experience in a related field. What benefits will I receive? We strive to make Valpak an employer of choice. Whether it’s achieving work-life balance , helping towards a healthier lifestyle , or saving money . We have a range of benefits to help support you, including: Hybrid working and flexi More ❯

be working with an established asset management based in Birmingham. We are looking for someone with a strong technical support background to provide assistance to end-users, ensuring smooth IT services and systems support across the business. Key Responsibilities: Provide first-line support for hardware/software issues on Windows 10/11, Microsoft 365, and Azure/Entra.Log … applications (Outlook, Teams, SharePoint, OneDrive).Manage devices using Microsoft Intune.Maintain documentation of incidents and solutions.Deliver high-quality customer service and training. Preferred Skills and Experience: Minimum 2 years in IT support/service desk role.Technical 1st/2nd line support experience, virtual and deskside.Proficiency in Windows 10/11, Microsoft 365, Azure/Entra, and Intune.Strong problem-solving, communication More ❯

Social network you want to login/join with: Information Technology Support Analyst, Stratford-upon-Avon col-narrow-left Client: Opus Recruitment Solutions Location: Stratford-upon-Avon Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 23.05.2025 Expiry Date: 07.07.2025 col-wide Job Description: Are you a tech-savvy problem-solver with a … passion for delivering top-notch IT support? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an IT Support Analyst to join their team. What You’ll Do: Provide end-user support for up to 400 staff, ensuring exceptional service. Diagnose and resolve IT issues, maintaining … technical projects, maintain infrastructure, and support Microsoft technologies (Azure, Active Directory, Windows Server, etc.). Support cybersecurity initiatives, ISO 27001 compliance, and business continuity. Guide junior staff and promote IT process improvements. Handle Service Desk tickets efficiently. Who You Are: 4+ years of IT support experience with strong troubleshooting skills. Proactive and organized communicator, comfortable with technical and More ❯

Social network you want to login/join with: Information Technology Support Analyst, royal leamington spa col-narrow-left Client: Opus Recruitment Solutions Location: royal leamington spa, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 7 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Are you a tech-savvy problem-solver … with a passion for delivering top-notch IT support? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an IT Support Analyst to join their team. What You’ll Do: Be the go-to for up to 400 staff, providing exceptional end-user support alongside their team. … Diagnose and resolve IT issues, ensuring seamless service delivery within agreed SLAs. Collaborate on exciting technical projects, maintain infrastructure, and support their Microsoft stack (Azure, Active Directory, Windows Server, and more). Champion cybersecurity, contribute to ISO 27001 compliance, and support business continuity efforts. Coach and guide juniors to success while driving innovation in IT processes. Be comfortable More ❯

Are you looking for a new role as an IT Support Analyst Have you got experience of working in 1st line support or on an IT Helpdesk Do you want to become part of a growing business that has IT at the heart of their operation Kingscroft has been engaged to recruit for an IT Support Analyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a … and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out of hours Investigation of all hardware/application related incidents, diagnosis More ❯

Are you looking for a new role as an IT Support Analyst Have you got experience of working in 1st line support or on an IT Helpdesk Do you want to become part of a growing business that has IT at the heart of their operation Kingscroft has been engaged to recruit for an IT Support Analyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a … and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out of hours Investigation of all hardware/application related incidents, diagnosis More ❯

Social network you want to login/join with: Your role To work within FleetCor’s IT organization supporting both internal and external client production systems. The IT Production Support Analyst will work closely with Infrastructure teams and Application teams to ensure Fleetcor IT services are operational in line with customer expectations. Ensure all high priority … effective Change Management process. Provide triage on issues from end users to identify the right team to resolve issues. Contribute to Continuous Improvement activities. As issues are often unique, it is important the candidate can process lots of information and logically combine them to develop a working theory of how to resolve the issue. They must communicate findings to … other teams to assist. They should drive for resolution quickly and determine measures to prevent recurrence. What you'll be doing We are currently looking for a Production Support Analyst on a full-time, permanent basis, to work within Fleetcor’s IT organization supporting both internal and external client production systems. The Production Support Analyst will work More ❯

factors of their jobs and daily tasks. Our goal is to provide the best support experience possible, so excellent communication and customer service skills are crucial. Key Responsibilities Answer IT support phone calls, messages, and tickets, responding to requesters in a timely manner, providing technical support in line with SLA’s and KPI’s. Escalate and redirect incidents in … working knowledge of supporting Microsoft Office 365 apps (Word, Excel, Outlook, etc.). Good understanding of Active Directory (accounts, groups, group policies, password resets, etc.). Basic understanding of IT networking and associated services (IP, DNS, DHCP, firewalls, etc.). Good understanding and working knowledge of supporting user account issues in Microsoft Azure Active Directory, Microsoft Intune, Exchange Online More ❯

weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Title: IT Vendor/Contract Analyst - NESO Location: Warwick, GB, CV34 6DA Division: NESO Functional Excellence Job Type: Full Time Requisition Number: 64960 Department: ESO Job Function: Procurement and Contract Management Description About the Role National Energy System Operator … momentum, advancing the Electricity System Operator’s (ESO) plan for zero carbon operability of the electricity system by 2025. National Energy System Operator (NESO) are now looking for an IT Commercial Data Analyst. You will be responsible for reporting on Vendors and the contract lifecycle stages, License renewal, delivering relevant, accurate MI and Insights on supplier segments, contracts (and … optimum value is being delivered. This role can be based from Wokingham or Warwick, and we continue to offer hybrid working from office and home. Key Accountabilities Support the IT Vendor Manager in the review and analysis of contract data that will ensure contract renewals and changes are managed effectively and on-time, according to the agreed schedules. Assist More ❯

Position Details IT Services Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £46,735 to £55,755 with potential progression once in post to £62,728 Grade: 8 Full Time, Fixed Term contract up to February 2027 Closing date: 23rd June 2025 'Open House' Drop In Session: We will be holding … 2025. If you’re interested in working at the University of Birmingham and perhaps have a few questions, this is an opportunity to meet colleagues in the Recruitment team. It will be a relaxed and informal event – you can drop in at any time. Our offer to you People are at the heart of what we are and do. … services and infrastructure are crucial to achieving it. In recognition of that, our Digital Strategy combined with significant investments in technology mean this is an exciting time to join IT Services, ‘making IT happen’ at the University of Birmingham. We want to attract outstanding, inspirational, and talented people, support them to succeed, and celebrate their success. It More ❯

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 We’re looking for a 1st line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role … solutions. Benefits 25 days holiday Excellent bonus scheme – uncapped for high achievers What’s required of the Support Engineer? We’re looking for a bright, inquisitive, technically minded Support Analyst – you don’t need to know everything, but you need to be willing to use your initiative to solve the problem when you don’t know! Ideally, you might … have experience including: Experience providing 1st line support in a Microsoft environment Previous customer service experience, even if this isn’t from an IT setting Experience with Office365, Active Directory and Exchange If you’re looking to kick start your career in IT, this is an excellent opportunity to do so! If you’re interested in this Support More ❯

What will you be doing? Joining us as an IT Access and Knowledge Analyst, you will be helping to provide efficient technology solutions and services for our Members, Customers and colleagues. Maintaining a controlled environment using the management of ITIL Principles, covering Access & Knowledge, you will ensure that access and identity is managed for all our systems used … of both office and home working is on offer. How will I know if I am right for this role? Ideally you will bring previous experience working on an IT Helpdesk or support team as well as being experienced in managing an Active Directory structure. Preferably, you will have gained experience working in an IT Retail environment. Previous … information and process effectively. Using your own initiative, you will have a desire for continuous improvement, which will support the growth of our continually evolving business. What is in it for me? In addition to our competitive salaries, our colleagues also benefit from: Retail discounts- our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days More ❯

IT Analyst Stoke-on-Trent Working with a well-established client in Stoke-on-Trent who is looking to add an IT Analyst to their growing team. This is an excellent opportunity for someone with 1 2 years of IT support experience who is ready to take the next step in their career. You ll … join a supportive IT team of around 20 people, providing high-quality technical support both on-site and remotely. You ll play a key role in troubleshooting hardware and software issues, resolving IT tickets, and ensuring smooth day-to-day operations across the organisation. Key Responsibilities: Provide first- and second-line support to internal users, both in person … and remotely Respond to and resolve IT tickets in a timely and professional manner Perform routine maintenance checks, software updates, and system monitoring Support software and hardware troubleshooting and configuration Participate in IT projects including system upgrades, infrastructure changes, and software rollouts Techstack: Microsoft environment (Windows OS, Office 365, Active Directory, etc.) Hardware and peripheral troubleshooting Ticketing systems More ❯

IT Analyst – Stoke-on-Trent Working with a well-established client in Stoke-on-Trent who is looking to add an IT Analyst to their growing team. This is an excellent opportunity for someone with 1–2 years of IT support experience who is ready to take the next step in their career. You’ll … join a supportive IT team of around 20 people, providing high-quality technical support both on-site and remotely. You’ll play a key role in troubleshooting hardware and software issues, resolving IT tickets, and ensuring smooth day-to-day operations across the organisation. Key Responsibilities: Provide first- and second-line support to internal users, both in person … and remotely Respond to and resolve IT tickets in a timely and professional manner Perform routine maintenance checks, software updates, and system monitoring Support software and hardware troubleshooting and configuration Participate in IT projects including system upgrades, infrastructure changes, and software rollouts Techstack: Microsoft environment (Windows OS, Office 365, Active Directory, etc.) Hardware and peripheral troubleshooting Ticketing systems More ❯

nGeneration is seeking an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and resolve their IT issues or escalate them to our field service engineers, keeping the customer updated … detailed and accurate records after each call and logging incidents or service requests received via phone, email, or customer portals. nGeneration is one of the UK’s leading independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from consultancy to outlet support and maintenance for IT solutions … built, high-specification open-plan head office in Dudley. Requirements Our ideal candidate You’ll have a positive attitude and a personable, friendly approach, taking satisfaction in resolving customer IT issues successfully. Well-versed in IT, you should understand network and database structures, alongside computer hardware and Windows desktop support. Experience with hospitality and retail EPoS systems, or More ❯

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer … after every call and logging any incidents or service requests received on the phone, via email or through customer portals. nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT … specification open plan head office in Dudley. Requirements Our ideal candidate You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues. Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of More ❯

Social network you want to login/join with: IT Systems Access Analyst, West Bromwich col-narrow-left Client: West Brom Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 77bba53c2faf Job Views: 6 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: IT Systems Access Analyst Salary: c. … Permanent Location: Office Based (Hybrid option available upon completion of Probation) Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand it’s not always easy juggling your career with all the important things outside of work. But with the right opportunities and support we can help you build a career … that works for you. We are currently recruiting an IT Systems Access Analyst who will reporting into the IT Systems Access Lead. The jobholder will administer IAM and PAM to the Society’s systems to support the effective running of the Society’s computer systems, thus maintaining systems user security What the role will look like: Provide More ❯

The Risk and Controls Testing Analyst will be assisting with planning, and reporting on our compliance requirements across IT and business and ongoing work to ensure the organization can provide timely certification of compliance. The core focus being the testing of IT General Controls (ITGC). Key Reports for SOx Compliance and other audit requirements. The role … testing timeline to be met, ensuring that any documentation is complete and accurate in order to satisfy external auditing from external parties. Tasks: ● Assist with the execution of the IT SOX project plan, ensuring efficient and timely execution of all stages of the IT SOX program - Planning, Execution, Delivery & Reporting. ● Assist in creating and maintaining all documentation relevant … to IT SOX program such as walkthroughs, testing and controls evaluation. ● Review internal controls documentation and understand the key ITGC controls. Establish, plan, coordinate and deliver controls testing. ● Ability to articulate detailed work papers documentation to ensure the retained documentation supports the audit work performed. ● Coordinate and implement testing of key IT controls (ITGCs and few application controls More ❯

IT Analyst Knights is the UK’s largest legal and professional services business outside of London. With over 1500 colleagues across 30 locations our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key target markets. Our business model and culture remain a clear … of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance both in-person and remotely … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts. Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate records of support requests, resolutions, and system changes. Where possible More ❯

Social network you want to login/join with: Information Technology Analyst, stoke-on-trent col-narrow-left Client: Knights Location: stoke-on-trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 05.05.2025 Expiry Date: 19.06.2025 col-wide Job Description: Knights is the UK’s largest legal and professional services … of life for employees and quality of service for clients. About the role You will provide technical assistance and support to employees throughout the business, ensuring timely resolution of IT-related issues and maintaining high levels of colleague satisfaction. As part of a large Help Desk team of approximately 20, you will provide assistance both in-person and remotely … ensuring speed and quality of responsiveness. Respond to helpdesk tickets, troubleshoot technical issues, and provide guidance on software and hardware usage. Assist users with IT-related inquiries, providing clear and concise explanations of technical concepts Perform routine maintenance tasks, including software updates, hardware configurations, and system monitoring. Maintain accurate records of support requests, resolutions, and system changes. Where possible More ❯

Location: Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Leeds, Liverpool, Manchester, Milton Keynes, Newcastle, Reading, Southampton Business Line: Enabling Functions Date published: 28-May-2025 Job Title: Data Analyst/Technical Business Analyst Connect to your Industry: Do you enjoy being the “voice of the business" ensuring that our technology teams deliver solutions that meet business needs? If … so, this opportunity is for you! Deloitte is looking for a mid-level Data Analyst/Technical Business Analyst to join its talented Business Change & Analysis team. Connect to your career at Deloitte: Deloitte drives progress. Using our expertise, we help clients become leaders. We invest in outstanding people, build diverse teams, and empower them to achieve more. … and communicate solutions clearly. Teamwork, adaptability, and change management skills. Desirable: Lean Six Sigma, design thinking, BPMN, Excel, Power BI skills. Additional information: Roles support internal enabling functions like IT, HR, marketing, and more. The role involves hybrid working across the UK, balancing in-office, virtual, and remote work. Deloitte emphasizes inclusivity, personal development, and wellbeing. For more info More ❯

Job Title: IT Security Analyst Location: Stoke-on-Trent (On-site, 5 days per week) Salary: Up to £40,000 per annum About the Role We are seeking a proactive and detail-oriented IT Security Analyst to join our dynamic team in Stoke-on-Trent. This is a fantastic opportunity for someone with around 2 years … of experience in cloud security, IT security best practices, and security compliance. You'll play a key role in protecting our digital assets, supporting cloud initiatives, and ensuring our teams are well-trained in security protocols. Key Responsibilities Cloud Security: Support the implementation and monitoring of cloud security controls and best practices. Security Questionnaires: Draft, review, and respond to … Incident Support: Assist in investigating and responding to security incidents and vulnerabilities. Documentation: Maintain and update security policies, procedures, and documentation. About You Experience: Around 2 years in an IT security or cloud security role. Communication: Excellent written and verbal communication skills; able to explain technical issues to non-technical audiences. Cloud: Familiar with cloud platforms (e.g., AWS, Azure More ❯

Sense is recruiting for a 1st Line IT Analyst to join our successful ICT team. This is a full-time role , working 37.5 hours per week at our office in Selly Oak, Birmingham. In this role, you will provide excellent IT support and customer service via phone, email, and face-to-face, acting as the first point … role will include: Providing support and fault resolution, including password resets, account unlocks, hardware and software installation, updates from third parties, and assisting users with knowledge queries. Ensuring all IT requests are recorded, categorized, and updated in accordance with targets and procedures. Identifying recurring issues to be fed back to the manager for long-term fixes to reduce impact … on the service desk. Key skills and experience A Level 3 qualification in ICT or an equivalent professional qualification. Previous IT support experience, either in a previous role or through completed learning. Experience installing and supporting ICT hardware, including PCs, printers, and mobiles. Strong understanding of current Microsoft Windows desktop and server operating systems, and Office packages. For a More ❯

IT Security Architecture Analyst - Solihull Join to apply for the IT Security Architecture Analyst - Solihull role at TieTalent . Crimson and IMI have joined forces to build IMI's new security team, and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want … a dynamic team that is shaping the future of security within a successful global company, we want to hear from you! We are seeking a highly skilled and experienced IT Security Architecture Analyst to join the team. In this role, you will be responsible for ensuring the security and integrity of our network architecture and information systems. The … data. Conduct risk assessments and security audits to identify vulnerabilities and recommend mitigation strategies. Monitor network traffic and system logs to detect and respond to security incidents. Collaborate with IT and other departments to ensure comprehensive security awareness and compliance. Provide expertise on security technologies such as firewalls, VPNs, IDS/IPS, and encryption. Maintain knowledge of relevant laws More ❯