51 to 58 of 58 Process Improvement Jobs in the West Midlands

stakeholder requirements are understood and processes for obtaining reports for end users is as simple and accessible as possible. Ensure data loads are done via the correct change approval process in the project and that data is verified, compliant and secure at all times. Ensure an effective process is designed and followed to maintain correct data relating to … securely at all times and compliant with DPIA and GDPR at all times during the project lifecycle. Stakeholder Engagement: Work closely with HR functional leads to understand data and process requirements. Liaise with HR, the wider project, Services, and the external provider to ensure data-related deliverables are met. Support departments and managers in gathering and preparing data for … the project relating to HR. Compliance & Risk Management: Ensure all processes and data handling comply with UK employment law and data protection regulations. Identify risks, issues, and opportunities for process improvements and escalate as appropriate. Page Break Page Break More ❯

all device builds. Provide support to the Configuration department with other projects and BAU activity wherever possible and required (including laptops and other types of devices). Stock, Documentation & Process Management: Compile and support updating build and configuration documentation for all MPS devices. Support the creation and maintenance of SOPs (Standard Operating Procedures) for MPS/PDI tasks. Provide … feedback on process improvements to increase efficiency and customer satisfaction. Ensure stock is appropriately handled in line with the Company's policies and procedures. Skills and Qualifications Proven experience with PDI and MPS devices Proven experience within Configuration and/or high-value goods environment (e.g. technology or electronics). Strong organisational skills with the ability to manage multiple More ❯

all device builds. Provide support to the Configuration department with other projects and BAU activity wherever possible and required (including laptops and other types of devices). Stock, Documentation & Process Management: Compile and support updating build and configuration documentation for all MPS devices. Support the creation and maintenance of SOPs (Standard Operating Procedures) for MPS/PDI tasks. Provide … feedback on process improvements to increase efficiency and customer satisfaction. Ensure stock is appropriately handled in line with the Company's policies and procedures. Skills and Qualifications Proven experience with PDI and MPS devices Proven experience within Configuration and/or high-value goods environment (e.g. technology or electronics). Strong organisational skills with the ability to manage multiple More ❯

perfect if you enjoy problem-solving, working with data, and improving processes. Key Responsibilities Support the IT Director with day-to-day system and data management tasks. Handle and process image data and files accurately. Convert and upload data files into the internal system. Manage spreadsheets and maintain accurate data records. Process data into different sales order formats. … Assist with technical problem-solving and IT support tasks across the business. Contribute to ongoing IT projects and process improvements. Skills & Experience Previous experience in an IT support, data processing, or similar technical role. Strong problem-solving skills and attention to detail. Confident working with spreadsheets (Excel or similar). Ability to manage and process large amounts of More ❯

user satisfaction, efficiency, and business productivity. In this role, youll lead a team of Proactive Engineers, manage service delivery, and act as the primary customer interface driving automation, continuous improvement, and measurable service outcomes. What you'll do Lead and deliver the Digital Experience Management (DEM) service for one or more key customers. Use analytics to identify opportunities for … automation, remote actions, and process improvements. Drive a fix-forward culture focused on user experience, not just SLAs. Oversee service delivery, governance, reporting, and customer reviews. Monitor performance dashboards and use insights to recommend improvements. Ensure contractual compliance, risk mitigation, and security adherence. Collaborate with internal teams and service partners to design and deliver value-add solutions. Share best … e.g., Nexthink, Systrack, ControlUp, Aternity, 1E, Ivanti, Workelevate, Liquidware). Proven ability to interpret data and drive customer-centric improvements. Excellent communication, presentation, and stakeholder management skills. Experience managing improvement initiatives, automations, and complex problems. Knowledge of XLAs and End User Sentiment metrics. Additional information Location: Remote with some travel Hours: 37.5 Role type: Permanent More ❯

well-known household brands across multiple sectors. THE HEAD OF IT OPPORTUNITY: As Head of IT, you’ll lead a high-performing team, shape support strategy, and drive continuous improvement across multiple service areas. You’ll play a pivotal role in enhancing the customer experience and ensuring technology consistently delivers business value. RESPONSIBILITIES Develop delivery strategy that aligns with … and user needs. Oversee product support operations to ensure effective issue resolution. Set and monitor SLAs and KPIs to maintain high service standards. Report on performance, identify areas for improvement and drive corrective actions. Lead the response to product incidents and coordinate cross functional teams, and analyse root causes. Manage and develop a team of product support specialists. Provide … guidance, coaching and clear objectives. Act as the key link between business users, technical teams and external partners. Champion process improvements and new tools to optimise efficiency. THE IDEAL CANDIDATE WILL HAVE: Proven experience in product support management Strong technical understanding of business systems, databases, and the software development lifecycle Experienced in incident management, troubleshooting, and rot cause analysis More ❯

streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This … Bylder, Teamcard, Unify, IVVY, Jonas Retail. UZ Gamechanger CMS would be advantageous. Additional Information Supporting end-to-end implementation of new Business systems. Planning and identifying operational requirements and process improvements. Providing hands on support to different areas of the Business in adopting new systems and capabilities. Ensuring systems are configured to support Business requirements. Creating and maintaining user … guides, process documentation, and training materials. Monitoring day-to-day system performance and user feedback to ensure solutions are meeting Business needs. Identifying opportunities to improve system efficiency, enhance user experience, and maximise system potential. Troubleshooting day-to-day system issues and coordinating resolutions with relevant departments. Supporting the development of the Business digital roadmap. Collaborating with the Data More ❯

Project Engineer - MES Implementation & Process Excellence Location: Kidderminster Salary: Up to £43K per annum (depending on experience) Working Hours: Factory-based - 07:30-15:30 (Mon-Thu), 07:30-14:30 (Fri) Interview Process: 2-stage Join a global leader in innovation and operational excellence. This organisation is known for delivering complex, high-impact projects across diverse sectors … collaboration, and continuous improvement. As a Project Engineer , you'll play a pivotal role in the roll-out and enhancement of a cutting-edge Manufacturing Execution System (MES), supporting process improvements and driving digital transformation across operational functions. You'll work closely with stakeholders across departments and international teams, helping shape the future of manufacturing excellence. Key Responsibilities for More ❯