19 of 19 ServiceNow Jobs in the West Midlands

Technical & Functional Skills Strong expertise in SIAM framework and multi-vendor environments. Deep knowledge of ITIL (v3/v4) processes. Experience with ITSM tools (ServiceNow, BMC Remedy, etc.). Exposure to Cloud (AWS, Azure, GCP) environments. Knowledge of DevOps, Agile, and automation practices. Leadership & Behavioral Skills Strong leadership, team management ...

VMware, Hyper-V) Cloud platforms (Microsoft Azure, AWS) Scripting and automation concepts IT Service Management (ITSM) tools and processes Service management platforms such as ServiceNow and Jira Service Management Due to the nature and urgency of this post, candidates holding or who have held high level security clearance ...

Intune (Endpoint Manager) Hands-on Apple macOS support experience. Experience supporting mobile devices, including: iPhone Samsung Microsoft Authenticator Mobile Application Management solutions Experience using ServiceNow for incident and request management. Strong troubleshooting and problem-solving skills. Ability to work independently and manage competing priorities. Outstanding communication and customer service skills. ...

Windows Microsoft 365 Networking (TCP/IP, DNS, DHCP, VPNs, Firewalls) Virtualisation (VMware/Hyper-V) Cloud platforms (Azure or AWS) Service management tools (ServiceNow, Jira Service Management, etc.) This would suit someone with previous experience working in IT support with strong troubleshooting skills. Hands on experience with patch management ...

services, IT services, or a similar technical environment is advantageous Knowledge of ITIL principles, including Incident, Problem, and Service Management, is desirable Experience using ServiceNow, Freshservice, or other IT service management platforms is beneficial ITIL Foundation certification is desirable If you have the relevant skills and experience required for this ...

Strong analytical and problem-solving capability Advanced Excel skills Ability to manage multiple priorities in a fast-paced environment Experience with Salesforce, Dynamics 365, ServiceNow or similar platforms would be advantageous, although candidates with broader business systems implementation experience are also encouraged to apply. Benefits Competitive Salary Car allowance Bonus ...

Line Support Engineer – Stoke-on-Trent Techstack: Windows Servers, Microsoft Windows, Networking, (TCP/IP,DNS, DHCP,VPN, Firewalls) Intune, Microsoft Azure, ServiceNow, Jira Services. Our client is looking for a talented 2nd Line Support Engineer to join a busy and rapidly growing Service Desk team. This is an exciting ...

pipeline development and support Oracle database experience Strong SQL development and troubleshooting skills AWS experience, including: Redshift EC2 S3 GitLab Jenkins Linux MySQL Confluence ServiceNow (Incidents, Problems, and RFCs) Desirable Skills Experience with other ETL tools such as Talend Knowledge of CI/CD pipelines and deployment automation Experience with ...

documentation and release plans Support integrations and system data flows Deliver guidance and training to HR and Payroll users Manage incidents and updates through ServiceNow Experience Required 3+ years experience within an Oracle support environment Strong Oracle Fusion HCM & Payroll functional support experience Experience supporting quarterly Oracle release cycles Background ...

policies, security expectations, and best practices to support a smooth onboarding experience. Respond to IT support queries via phone, email, and ticketing system (ServiceNow). Log, triage, and resolve incidents and service requests in accordance with SLAs. Provide support for Windows 11, Office 365, and standard business applications. Assist with ...

managing cross-functional teams and dependencies. Ability to drive behavioral change and enforce planning discipline. Strong analytical and organizational skills. Technical Requirements Proficiency in ServiceNow - essential. Advanced Excel skills (modelling, tracking, reporting dashboards). Ideal Candidate Profile A confident operator who can bring clarity to complexity. Comfortable working in high ...

Open Telemetry LGTM stack (Grafana, Loki, Tempo, Mimir) Azure platform and Landing Zones Terraform and Ansible Exposure to SolarWinds Exposure to Splunk Exposure to ServiceNow ITSM Programming & Scripting Python YAML Bash Exposure to Go (desirable ...

automation and administration Experience with Cisco MDS Fabric switches and broader data centre networking concepts Familiarity with SQL Server and ITSM tools such as ServiceNow Proven ability to work in complex, multi-region environments with overlapping time zones Experience mentoring or supporting junior engineers within infrastructure teams Comfortable working occasional ...

Group Digital is the engine behind internal business and technology services, data, and innovation that power the firm. It ensures secure, resilient, and standardised technology solutions that keep our operations running smoothly and enable colleagues ...

rise as financial institutions expand digital platforms in 2026. Deutsche Bank offers a User Experience Lead position in Birmingham focused on improving enterprise ServiceNow experiences. This role provides an opportunity to shape digital platforms within a global banking environment while influencing strategic user experience direction. About the Role The User … Experience Lead role focuses on designing and governing high quality user experiences across the ServiceNow platform. The position ensures that digital solutions remain intuitive consistent accessible and aligned with enterprise business goals. It also involves leading UX strategy and collaborating across technical and business teams within a regulated environment. About ...

Experience delivering quality services in compliance with service agreements and performance targets. Demonstrable understanding of ChromeOS & Windows 10/11 operating systems. Experience of ServiceNow or equivalent ticketing system. Demonstrable understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO/IEC 20000. Demonstrable experience … certified. One or more professional qualifications from leading solution providers: Microsoft, Cisco, SDI, Google etc. (e.g., Microsoft MCSA, Cisco CCAA, Citrix CCENT, Symantec SCS, ServiceNow CSA). What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named ...

influence user experience quality, collaborate with various teams, and drive improvements in digital service solutions. Strong leadership in UX design and knowledge of the ServiceNow platform are essential. #J-18808-Ljbffr ...

Cisco Meraki, and Palo Alto Ensure high levels of network performance, availability, and reliability Maintain detailed documentation and update ITSM/ticketing systems (e.g. ServiceNow) Collaborate with internal teams and support knowledge sharing across the wider technical function Support customers in mission-critical environments , ensuring professionalism and accuracy … Firewalls and network security Wireless networking and SD-WAN technologies Hands-on experience with FortiGate, Cisco Meraki, and Palo Alto Experience using ITSM platforms (ServiceNow desirable) CCNA certification (essential) CCNP certification (highly desirable ...

Exchange Engineer DGH Recruitment are currently recruiting on behalf of a leading client in the Professional Services industry who require a Microsoft Exchange Engineer to join the firm in Birmingham on an initial 6 month ...