1 to 25 of 26 ServiceNow Jobs in the West Midlands

Group IT Infrastructure Manager

Hiring Organisation
Proftech Talent
Location
Tamworth, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
£65000 - £70000/annum
SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership ...

Problem Management Specialist

Hiring Organisation
Tata Technologies Europe Ltd
Location
Warwick, Warwickshire, West Midlands, United Kingdom
Employment Type
Contract
Management. Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. ...

2nd Line Support Engineer

Hiring Organisation
OCC Computer Personnel
Location
Stoke-on-Trent, Staffordshire, United Kingdom
Employment Type
Permanent
excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining ...

Senior Engagement Manager

Hiring Organisation
Experis
Location
Telford, Shropshire, United Kingdom
Employment Type
Contract
Contract Rate
£460 - £510/day
engagement Ability to work under own initiative Excellent consulting and customer facing skills Technical knowledge/expertise: Familiarity with enterprise platforms (e.g., SAP, ServiceNow), custom solutions, and third-party integrations. Understanding of cloud services (AWS, Azure, GCP) and migration strategies. Knowledge of data management, cybersecurity best practices, and regulatory compliance. ...

Support Engineer 2nd Line, patching

Hiring Organisation
OCC Computer Personnel
Location
Staffordshire, United Kingdom
Employment Type
Permanent
Salary
£NEG benefits
used common service desk tech Windows OS, Server and Microsoft 365. Networking - TCP/IP, DNS, DHCP, VPN, firewalls, service management tools - ServiceNow, JIRA, Service Desk. Would suit someone who can drive, local to the offices in Stoke On Trent. The role requires either valid security clearance or someone willing ...

Moodle Developer

Hiring Organisation
Morgan Hunt Recruitment
Location
Gibbet Hill, Coventry, West Midlands, England, United Kingdom
Employment Type
Contractor
Contract Rate
£47,500 - £56,500 per annum
external suppliers. Key Responsibilities Platform Support & Development Provide expert technical support for Moodle, Echo360, and related digital learning tools. Investigate and resolve escalated issues (ServiceNow/Jira), applying clean and effective fixes. Develop, test and maintain high-quality web applications and backend/frontend services. Create and support Moodle plugins ...

IT Service Desk Analyst Technical Trainee Scheme

Hiring Organisation
NFU Mutual
Location
Stratford-upon-Avon, Warwickshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£24,500 per annum
first point of contact for IT queries, supporting colleagues across the business. You’ll use industry-standard tools such as ServiceNow to log, manage and resolve incidents and service requests, ensuring a seamless IT support experience Alongside your day-to-day role, you’ll: Build strong technical knowledge of systems ...

IT Service Desk Analyst Technical Trainee Scheme

Hiring Organisation
NFU Mutual
Location
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£24,000
Desk Analyst, youll be the first point of contact for IT queries, supporting colleagues across the business. Youll use industry-standard tools such as ServiceNow to log, manage and resolve incidents and service requests, ensuring a seamless IT support experience Alongside your day-to-day role, youll: Build strong technical ...

AWS security could Engineer

Hiring Organisation
HCLTech
Location
Coventry, England, United Kingdom
Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities: Responsible for timely closure of incidents, Service Request and Change Management for cyber security or escalate to next level. ...

Senior Applications & Systems Analyst

Hiring Organisation
Crooton
Location
Willenhall, West Midlands, United Kingdom
Ability to act as a credible voice between IT and business stakeholders, translating complex needs into operational requirements. Agile Mindset: Experience with Jira or ServiceNow in a fast-paced, solution-focused environment. Why Join Us? We operate a pay-for-performance culture that rewards results and positive impact. As part ...

Delivery Manager (SC + NPPV3 Cleared)

Hiring Organisation
Syntax Consultancy Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£500 - £525 Per Day Outside IR35
Infrastructure projects on time and within budget. Lead teams including Developers, Architects, Engineers, service desk engineers and operations teams. Git, Jira, Confluence, and ServiceNow for incident and change management. Experience managing incident, problem, change management processes and hands-on delivery experience. Lead end to end delivery of complex Software ...

Asset Manager

Hiring Organisation
Telent Technology Services Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating ...

Omada IGA Engineer

Hiring Organisation
Pontoon
Location
Warwickshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
client requirements. Application Onboarding & Integration: Connecting and configuring various applications and systems, such as Active Directory (AD), Azure AD (Entra ID), SAP, Exchange, ServiceNow, and other cloud services/APIs (SCIM, REST). Lifecycle Management Automation: Designing and improving automated joiner, mover, and leaver (JML) processes for managing user identities ...

Service Desk Analyst

Hiring Organisation
TR, part of the Trifast plc group
Location
Walsall, England, United Kingdom
understanding of a wide range of enterprise tools and applications. ITSM Tools: Hands-on experience with industry-leading service desk platforms, such as TOPdesk; ServiceNow and JIRA, for efficient incident and request management. Clear Communication: Exceptional written and verbal communication skills, with the ability to translate complex technical concepts into … software, systems, and technologies. Familiarity with ITIL frameworks, with an ITIL Foundation certification being highly desirable. Experience with service management tools such as TOPdesk; ServiceNow or JIRA, ensuring efficient issue resolution and support operations. Exposure to enterprise platforms like Active Directory, Office 365, SharePoint, Teams, and Dynamics 365, with ...

Servicenow Architect

Hiring Organisation
Wipro
Location
Warwickshire, England, United Kingdom
Role : Servicenow Architect Location : Warwick , UK Primary Responsibilities include: Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner. Create technical architecture, design … develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped ...

Network Engineer - Coventry

Hiring Organisation
Lorien
Location
Coventry, West Midlands, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
Configure and implement F5 Load Balancing solutions Assist with the deployment of new services and follow process documentation Tracking services and change requests in ServiceNow and Jira. Contribute to the decommissioning and migration of services and projects Collaborate with the network team and portfolio team in a SAFe Agile environment ...

Cloud DevOps Engineer, Sr Analyst

Hiring Organisation
Accenture
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #LI-EU What’s in it for you At Accenture in addition to a competitive basic salary, you will ...

ServiceNow Developer

Hiring Organisation
Adroit People Ltd
Location
Warwick, Warwickshire, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
From £450 to £500 per day Contract (InsideIR35)
Hiring Senior ServiceNow Developer with Strong ITSM skills Preferred Requirements Mandatory Skills: ServiceNow - SaaS . 1 year contract 1 day onsite per week to Warwick is required ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities include: Work very closely with ITMS Process Architect … develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped ...

IBM Storage Analyst

Hiring Organisation
Crimson
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Contractor
Contract Rate
£400 per day
GKLM/SKLM key management. Understands operational impacts on system availability. Proficient in IBM storage provisioning and redaction. Experienced with Linux command line and ServiceNow ticketing. Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review Not interested?! Do you know anyone that might ...

ServiceNow Developer

Hiring Organisation
Adroit People Ltd
Location
Warwick, Warwickshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 450 - 500 Daily
Hiring Senior ServiceNow Developer with Strong ITSM skills Preferred Requirements Mandatory Skills: ServiceNow - SaaS . 1 year contract 1 day onsite per week to Warwick is required ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities include: Work very closely with ITMS Process Archite ...

Head of SaaS Support

Hiring Organisation
Vocative Consulting
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£90000 - £100000/annum
able to demonstrate previous experience of running support teams, and having worked in a SaaS vendor in a similar role. Experience with ServiceNow or similar would be a significant advantage, as would running change programmes as well as delivering BAU services. The role is remote; you'll need ...

Technician Level 3

Hiring Organisation
Telent Technology Services Ltd
Location
Warwick, Warwickshire, West Midlands, United Kingdom
Employment Type
Permanent
either CCTV, CIS, PAVA, PHP or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work Monday to Friday ...

SAP SuccessFactors Project Manager

Hiring Organisation
Nash Technologies and Consulting limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
large-scale HR transformation programs aligned with organizational strategy, timelines, and budgets. Design and manage system integrations with SmartRecruiters, SAP Concur, OpenText, ECP, and ServiceNow using CPI middleware. Oversee HR technology architecture to ensure seamless data flow and system performance. Manage stakeholders across HR, IT, vendors, and leadership teams … policies. Manage third-party vendors and ensure quality delivery against SLAs. Support audits, system enhancements, and continuous improvement initiatives. Use tools such as Jira, ServiceNow, Visio, and MS Office to support delivery and reporting. Experience Required 7+ years of experience in HRIS, HR Technology, or HR Transformation roles. Strong hands ...

Digital Technology Administrator

Hiring Organisation
Teksystems
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract, Work From Home
will play a pivotal role in supporting our day-to-day digital technology operations. You will be an essential point of contact for ServiceNow, asset management, and prosumer inquiries, assisting end-users and internal stakeholders with excellent service and guidance. Responsibilities Support daily digital technology operations, including ServiceNow administration … asset management. Act as the primary contact for ServiceNow, NEXT Connect, prosumer, and asset management queries. Assist end-users and internal stakeholders by providing clear guidance and excellent service. Collaborate with Service Management and cross-functional teams to enhance the ServiceNow platform. Maintain accurate documentation, including Standard Work Instructions ...

ServiceNow Developer

Hiring Organisation
DWP Digital
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
DWP. Digital with Purpose. Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person … module within ServiceNow. Track record of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Demonstrate ability to be able to work in a fast-paced environment either as part of a team or under their own initiative. Show leadership ...