22 of 22 ServiceNow Jobs in the West Midlands

operating systems (Windows 10/11) Experience supporting Microsoft 365 and Active Directory Good understanding of basic networking concepts Experience using ITSM tools (e.g. ServiceNow, Jira, etc.) Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Benefits: Hybrid working model (Birmingham office + remote flexibility) Monday ...

technical users Meticulous attention to detail regarding user accounts and compliance tracking. Experience with automated provisioning workflows or software lifecycle processes. Functional knowledge of ServiceNow configuration and workflow capabilities to support asset automation, request fulfillment, or CMDB tracking. Data analysis and reporting expertise to evaluate tool utilisation and cost-saving ...

minimum 3-5 years) A demonstrable project management background with relevant certifications (Prince2, PMP, Agile, or equivalent) Experience with cutover planning tools (e.g., Cutover.com, ServiceNow, MS Project, Smartsheet) Excellent stakeholder management skills at all levels Demonstrable command and control capabilities under pressure Experience running cutover rehearsals/trials and incorporating ...

Director level, shaping opportunities and driving user-centric problem-solving from concept through to bid submission Collaborate with leading technology partners (AWS, Microsoft, Google, ServiceNow) and delivery teams to ensure architectural integrity, ethical AI practices, and commercial viability Preferred Requirements Proven experience leading digital, data, or AI solution architectures ...

customer queries through to resolution. Desirable Experience within IT, Telecoms, Technology or Managed Services. Experience working with SLAs, KPIs or service reporting. Knowledge of ServiceNow, ITSM tools or ITIL. ...

ServiceNow Developer - Birmingham (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Developer to work within a global law firm on a permanent basis based in Birmingham. This role will support the ongoing development and enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic … initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom applications, workflows and platform enhancements aligned with business requirements. Build ...

Change Management Experience with Problem Management and Continual Service Improvement Knowledge of Service Catalogue and Request Management Experience using enterprise ITSM platforms (Remedy, ServiceNow or similar) Strong stakeholder and supplier management skills Excellent communication and reporting abilities Comfortable working across multiple operational priorities Key Responsibilities Coordinate Change Management activities including ...

documentation and release plans Support integrations and system data flows Deliver guidance and training to HR and Payroll users Manage incidents and updates through ServiceNow Experience Required 3+ years' experience within an Oracle support environment Strong Oracle Fusion HCM & Payroll functional support experience Experience supporting quarterly Oracle release cycles Background ...

essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Due to the volume of applications received for positions, it will ...

desk The Service Desk Administrator will ideally have Experience of working in an IT environment Experience of using a service management system such as ServiceNow Awareness of ITIL framework General knowledge of Third party support agreement(s) A basic understanding of Service level agreements or arrangement(s) Excellent Customer Service ...

/CMDB and CMS tooling, ensuring accurate records and robust controls across the IT estate. The role requires extensive IT Asset/CMDB experience, ServiceNow know-how, and lifecycle management of software and hardware assets. #J-18808-Ljbffr ...

technical stakeholders Strong understanding of AI governance, security and best practice Desirable: Azure OpenAI Machine Learning React, React Native, Appian, Boomi or ServiceNow exposure They are looking for someone who can confidently explain not just what they've built, but why they built it and the value it delivered. ...

management. This position will complement someone with a software engineering mindset, who is proficient coding with Python, has experience with API integration and orchestration, ServiceNOW integration and Ansible yaml development to proactively build and implement services for Control-M, Automic and Google Cloud Composer automation.Working as an engineer you will ...

Desktop Support Active Directory & Windows environments Hardware, software & network troubleshooting IP networking, subnetting & OSI model IT/OT environments GxP/regulated laboratory environments ServiceNow Endpoint security & device imaging You'll support laboratory systems, onboard and secure new devices, troubleshoot scientific equipment connectivity, manage incidents, and work closely with scientists ...

Capgemini is seeking a Data & AI Ops Lead to oversee the strategic design, implementation and operational management of the ServiceNow CMDB, data, and AI Ops capabilities in a multi-domain telecom environment. You will lead CMDB governance, drive AI Ops enablement, and coordinate integrations across monitoring platforms, OSS systems ...

treating Git as the ultimate source of truth with strict pipeline gates and automated rollbacks. Integrate automation seamlessly across enterprise platforms including NDFC, NetBox, ServiceNow, and Red Hat Ansible Automation Platform. Must-Have Skills Networking: Deep expertise in Cisco NX-OS, VXLAN BGP-EVPN, vPC, and Cisco NDFC. Automation: Python ...

treating Git as the ultimate source of truth with strict pipeline gates and automated rollbacks. Integrate automation seamlessly across enterprise platforms including NDFC, NetBox, ServiceNow, and Red Hat Ansible Automation Platform. Must-Have Skills Networking: Deep expertise in Cisco NX-OS, VXLAN BGP-EVPN, vPC, and Cisco NDFC. Infrastructure ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. ...

delivers mission-critical solutions for major public and private sector clients. Hiring on behalf of the client, this role is ideal for an experienced ServiceNow Lead Solution Architect looking to combine technical leadership with stakeholder engagement while shaping the future of enterprise S... WKCL1_UKTJ ...

Helpdesk Engineer Nightshift - Remote Home Based role. 10pm - 6am - Weekdays/Weekend This is a 3 month contract (Inside IR35 Via Umbrella) with a possibility of a permanent position paying £27k - £29k + 10% Are ...

Hardware Asset Management, including contract and licence management A strong understanding of HAM Pro is essential , alongside a solid grasp of the wider ServiceNow platform architecture and how the underlying tables and modules interact. Experience around: Contracts Licensing Integration with discovery tooling is particularly important, but this was an area … record of establishing and improving ITAM and CMDB processes Extensive experience working within an IT service environment (financial services experience beneficial) Practical experience with ServiceNow and SNOW toolsets, including CMDB schema and ideally the CSDM model Experience with automated data interfaces, data normalisation, and CMDB population Knowledge of ServiceNow Discovery ...

experience in a financial organisation. Proven experience of establishing and improving IT Asset and Configuration Management Processes. Operational and best practice experience of the ServiceNow and SNOW toolsets deployment and management, with CMDB schema ideally using the CSDM model with best practice. Experience in the development of automated data interfaces … update the CMDB, and the normalisation of data for Software and Hardware. Knowledge of ServiceNow discovery with the application of best practices. #J-18808-Ljbffr ...