1 to 25 of 39 Support Engineer Jobs in the West Midlands

Technical Support Engineer Design Engineer Construction Roofing Brooklyn Recruitment currently have an exciting role available for a Technical Support Engineer/Product Development Engineer/Product Development Specialist/Design Engineer in the Chasetown area on the Staffordshire/West Midlands boarder. This role is with a well established company that very much … has a family feel to it. As Technical Support Engineer/Product Development Engineer/Product Development Specialist/Design Engineer, you will be providing technical support both internally and externally. Your duties will include: Liaising with clients and internal departments with regards to specifications and regulations. The ability to read and alter Technical drawings. … duties as required. The company manufacture products for the roofing industry so experience and knowledge of the roofing and construction industry would be a great advantage to the Technical Support Engineer. You should also have an Engineering degree and be proficient in the use of AutoCAD. You should also have previously held a customer facing role and have a More ❯

Design Engineering Support Engineer Location: Bedford Salary: £45,000 per year Hours: Monday Thursday, 9am 5.30pm. Fridays, 9am 3pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced Design Engineering Support Engineer to join their ever-expanding team. Responsibilities of the Design Engineering Support Engineer: Design support: Assist in the creation and modification of CAD models, drawings, BOMs, and technical documentation for new and existing products. Prototyping and testing: Support prototype builds, testing activities, and data collection to validate and refine product designs. Documentation management: Maintain accurate and up-to-date design documentation, ensuring compliance with internal standards and regulatory requirements. Cross … functional collaboration: Liaise with R&D, manufacturing, quality, and sourcing teams to gather requirements, resolve queries, and support project deliverables. Engineering change management: Assist in the preparation, tracking, and implementation of engineering change requests and documentation. Continuous improvement: Contribute to process improvements, cost reduction initiatives, and design optimisation activities. Issue tracking: Support the management of reported issues, quality More ❯

Role: Application Support Engineer Location: Birmingham Stack: Linux | Cloud Computing We are recruiting for an Application Support Engineer to join a growing technology business based in Birmingham. This is a fantastic opportunity to play a key role in maintaining and supporting bespoke software solutions and Linux-based infrastructure, while working closely with customers and developers to … deliver high-quality support. The Role As an Application Support Engineer , you will: Maintain and support bespoke software applications. Manage and improve build and release processes. Keep infrastructure patched, secure, and up to date. Release and patch software in a timely and controlled manner. Liaise directly with customers to troubleshoot and resolve issues. Collaborate with developers and … mobile phone Flexible working options Free on-site parking Location This role is based out of the Birmingham office, with UK travel required. If you are an experienced Application Support Engineer with strong Linux skills and a passion for problem-solving, click apply now to be considered. More ❯

3rd Line Support Engineer | Wolverhampton | £35k-45k Oscar Technology has partnered with a leading MSP near Wolverhampton to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk … and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as … perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rd Line Support Engineer | Wolverhampton | £35k-£45k Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your More ❯

3rd Line Support Engineer | Staffordshire | £35,000-£45,000 Oscar Technology has partnered with a leading MSP in Staffordshire to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the … and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as … 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Staffordshire | £35,000-£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do More ❯

Job Title: Technical Support Engineer Location: Tamworth Salary: 47,000 per annum Hours: 38 hours per week Monday to Thursday: 08:00 - 16:45 (30-minute lunch 12:30-13:00) Friday: 08:00 - 13:00 (no lunch break) Company: A well-established UK engineering company is seeking a skilled Technical Support Engineer to provide expert … pre-sales and post-sales support to its global customer base. This is a hands-on role combining customer support with production fault-finding and technical problem-solving. Role Overview: The Technical Support Engineer will provide professional, timely assistance to customers worldwide, resolving technical queries and ensuring smooth product operation. The role also includes supporting production … with fault-finding, testing, and assembly issues, plus occasional quality auditing. Key Responsibilities: Provide pre- and post-sales technical support to customers, distributors, and agents Handle warranty issues, including customer returns and supplier liaison Support production with PLC & HMI programming, mechanical assembly, and non-conformance resolution Perform special testing of equipment and R&D profiles when required Cover More ❯

Application Support Engineer | Up to £35,000 + Benefits The Company We're partnered with a fast-growing online retailer that supplies a wide range of products to both trade customers and the general public. With continued growth and investment in their technology stack, they're now looking to bring an Application Support Engineer into the … team to help strengthen their internal systems. This is a fantastic role for someone from an IT support background who's ready to move beyond the basics, get involved with problem analysis, and work more closely with developers on system improvements. Day-to-day responsibilities: Overseeing incoming support requests: logging, categorising, and prioritising issues to keep workflows running … improve processes. Diving into debugging and troubleshooting, with opportunities to work on .NET, C# and SQL-based issues. We're looking for someone who has: Previous experience in IT support Strong written and verbal communication skills. Solid organisational ability, with a methodical approach to ticket management and documentation. An interest in developing technical skills - knowledge of C# and SQL More ❯

IT Support Engineer Location : Derby/Birmingham area Salary : £35,000 per annum Location : Hybrid (Remote and Office-based) Schedule : Monday to Friday About the Role: Our client is a UK-based company specialising in advanced energy solutions, is seeking a skilled IT Support Engineer. This role is perfect for those passionate about technology and sustainability, offering … Work: Contribute to a greener future by supporting advanced energy solutions. Key Responsibilities: - Microsoft Server Management: Maintain and optimise Microsoft Servers, ensuring seamless IT operations. - Cloud Solutions: Manage and support cloud platforms such as Google Drive and OneDrive. - Microsoft Office 365 Support: Provide comprehensive support for Office 365, addressing user issues and ensuring smooth functionality. - Client Interaction … Offer both remote and on-site support to clients in the Southampton and Derby/Birmingham areas. - Desktop support Skills and Experience Required: - Technical Expertise: Proficient in managing Microsoft Servers and providing IT support. - Cloud Proficiency: Experience with cloud solutions, particularly Google Drive and OneDrive. - Office 365 Knowledge: Strong understanding of Microsoft Office 365 and its applications. - Problem More ❯

showcase your technical expertise while working with cutting-edge technology? This is your chance to join a thriving organisation that is revolutionising the way businesses communicate. As a Technical Support Engineer , you'll be part of a dynamic team dedicated to delivering innovative solutions and ensuring exceptional customer satisfaction. This role offers the perfect platform to develop your … to take your career to new heights. What You Will Do: - Diagnose and resolve complex technical issues, implementing effective long-term solutions to ensure continuous service performance. - Provide expert support for broadband, routers, access points, and Hosted Voice solutions, guaranteeing an outstanding customer experience. - Perform remote installations of cloud-based telephony systems and manage upgrades for existing customers. - Analyse … and troubleshoot software, hardware, and networking problems across a variety of systems. - Deliver training and onboarding support for users, empowering them to make the most of their systems. - Collaborate with your team to share knowledge, improve processes, and drive operational efficiency. What You Will Bring: - Experience supporting Internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, or Ethernet. - Strong More ❯

showcase your technical expertise while working with cutting-edge technology? This is your chance to join a thriving organisation that is revolutionising the way businesses communicate. As a **Technical Support Engineer**, you'll be part of a dynamic team dedicated to delivering innovative solutions and ensuring exceptional customer satisfaction. This role offers the perfect platform to develop your … to take your career to new heights. What You Will Do: - Diagnose and resolve complex technical issues, implementing effective long-term solutions to ensure continuous service performance. - Provide expert support for broadband, routers, access points, and Hosted Voice solutions, guaranteeing an outstanding customer experience. - Perform remote installations of cloud-based telephony systems and manage upgrades for existing customers. - Analyse … and troubleshoot software, hardware, and networking problems across a variety of systems. - Deliver training and onboarding support for users, empowering them to make the most of their systems. - Collaborate with your team to share knowledge, improve processes, and drive operational efficiency. What You Will Bring: - Experience supporting Internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, or Ethernet. - Strong More ❯

Technical Support Engineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯

Technical Support Engineer Office Based Role Commutable from Tamworth, Lichfield, Kingsbury, Warton, Dordon, Dosthill, Atherstone, Little Aston and Shenstone £47,000 +Mon-Thu (8pm-4.45pm) + Early Finish Fridays (1:00 pm) + Profit Share Bonus + Company Pension (4%) + 25 Days Holiday + Bank Holidays + Healthcare (after 2 years) + Full Product Training an Exciting … opportunity for a Technical Support Engineer to join a leading UK engineering manufacturer, providing professional technical support to customers and production teams across the UK and internationally. On offer is the chance to work for an industry-recognised organisation that designs and manufactures high-spec, precision-engineered systems used across multiple sectors including automotive, aerospace, and materials … you will report directly to the Senior Technical Manager. technically supporting customer installations, and resolving production issues involving PLC and HMI control systems. This position is ideal for an engineer with a strong electro-mechanical background who Enjoys delivering technical excellence in a fast-paced manufacturing environment. The Role: * Provide professional and timely pre-sales and post-sales technical More ❯

About The Role HomeServe are currently recruiting for a Technical Support Engineer to join the Technology & Change Team in Walsall. The successful candidate will have experience working in a fast paced, collaborative environment delivering excellent Customer service. This role will be 100% office based so you can be on hand to support our colleagues with their technical … issues. There will also be occasional travel to our Preston and Nottingham offices to support there when required. The primary purpose of the Technical Support Engineer (TSE) is to work as a cohesive unit to assist users across HML to resolve Incidents, Service Requests and enquiries for hardware, software and access. Our users are split between home … where there are shared responsibilities, opportunities for efficiency or points of technical escalation. General workload will be made up of supporting the 1st line Internal IT team, 2nd line support, with all team members required to work across the spectrum of support provided to the user in order to provide a first class customer experience for the end More ❯

Technical Support Engineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. - Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. - Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. - Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. - Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. - Ensure all Service Level Agreement targets are exceeded. - Support the transition of the TPCMS service More ❯

Technical Support Engineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. - Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. - Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. - Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. - Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. - Ensure all Service Level Agreement targets are exceeded. - Support the transition of the TPCMS service More ❯

Infrastructure Support Engineer - 2nd Line/Azure/DevOps - Birmingham (Kings Norton) Hybrid working - This role will be mostly onsite working with the option to work from home 1-2 days per week. Salary : £35K - £45K DOE We're looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a growing SaaS environment. … In this role, you'll provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of support operations. Key … Responsibilities Provide support across desktop environments, Windows systems, databases, and hosted applications. Diagnose and optimise SQL performance issues Deliver high-quality professional services, including data migrations, system installations, and transfers. Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge-sharing platforms. Future Responsibilities Own Azure environments and DevOps practices Act as primary point More ❯

and innovative environment? This role offers you the chance to make a real impact, working on cutting-edge projects while enjoying a supportive and professional workplace. As a Technical Support Engineer, you'll play a pivotal role in delivering exceptional technical support and ensuring customer satisfaction, all while enhancing your skills and experience in the electro-mechanical … engineering industry. What You Will Do: - Provide timely, professional, and effective pre-sales and post-sales technical support to external customers through written communication, phone, and in-person interactions. - Resolve technical issues in production, including fault finding, wiring, programming PLC & HMI systems, and addressing mechanical fitting or assembly non-conformities. - Conduct special testing of chambers, including research and development … profiles, where extra technical expertise is required. - Handle warranty-related matters, liaising with suppliers and ensuring customer accounts reflect accurate chargeable/non-chargeable warranty work. - Support quality audits and production inspections, ensuring products meet the highest standards before dispatch. - Assist the marketing team by communicating technical updates and changes to customers, distributors, and agents. What You Will Bring More ❯

clients growth is powered by a relentless focus on customer service, innovation, and a supportive team culture. As they expand, they are looking for a motivated 1st Line IT Support Engineer to be the first point of contact for technical queries — someone who loves solving problems and is passionate about technology.As a 1st Line IT Support Engineer … This role is ideal for someone early in their IT career or looking to grow within a dynamic and supportive environment. Key Responsibilities Respond to and resolve 1st line support tickets via phone, email, and remote tools Troubleshoot hardware, software, networking, and connectivity issues Log and track incidents using the service desk platform Escalate complex issues to 2nd/… 3rd line teams when required Assist with user account management (Active Directory, Microsoft 365) Deliver excellent customer service at all times Support internal documentation and knowledge base updates What We're Looking For 12-24 months experience in a similar 1st line support or helpdesk role Strong knowledge of Windows OS, Microsoft 365, and basic networking Excellent communication More ❯

Junior Cloud Infrastructure Support Engineer Junior Cloud Engineer providing 1st and 2nd line cloud support to join an amazing MSP working with end clients supporting cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Would suit someone from an IT Support, Infrastructure, or cloud-focused role either having … solutions (blob/object storage, file shares), Identity and access management (IAM, Active Directory, Azure AD, etc.) You will act as an initial point of contact for cloud-related support requests via phone, email, chat, or ticketing systems. Providing First and Second Line Cloud Support, diagnose and resolve common issues related to cloud infrastructure, services, and connectivity, Incident … unresolved issues to senior engineers or relevant resolver groups while ensuring detailed documentation. Working in a small, cross functional teams to ensure the reliable and efficient delivery of cloud support services aligned with business needs and service level expectations. Act as an escalation point within the support framework troubleshooting and resolving complex incidents and service requests related to More ❯

2nd Line IT Engineer Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT services across the UK. You … will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you ll be the point of contact for escalated … P1) incidents and communications when required, so strong communication skills are essential as you ll be working closely with internal teams and customers to deliver excellent service. You ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We re looking for someone More ❯

2nd Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT services across the UK. You … will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you’ll be the point of contact for escalated … P1) incidents and communications when required, so strong communication skills are essential as you’ll be working closely with internal teams and customers to deliver excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone More ❯

Project Support Engineer – Communications Office Location: Redditch, Worcestershire Job Type : Full-Time- Permanent Travel: up to 50% (UK & EU)- (no more than 2 weeks in a month) Salary: Competitive (Dependent on experience) About the Role We are looking for a technically minded and collaborative individual to join our Communications business unit as a Project Support Engineer. This … is a hands-on role where you will support the delivery of complex networking and communications projects, with a particular focus on Wave Relay MANET technology and hardware. Working alongside our Business Development, Project Management, and Engineering teams, you will play a vital role in ensuring project success through technical support, asset management, and direct customer engagement. This … within the UK defence sector. What you will be doing Manage and baseline customer equipment fleets. Perform health checks and configuration management of Wave Relay hardware. Respond to technical support queries and resolve help desk tickets. Maintain the customer’s technical reference system. Create and maintain documentation (SWOT/IMPACT/RCA). Support customer demonstrations, trials, and More ❯

Project Support Engineer – Communications Office Location : Redditch, Worcestershire Job Type: Full-Time- Permanent Travel: up to 50% (UK & EU)- (no more than 2 weeks in a month) Salary: Competitive (Dependent on experience) About the Role We are looking for a technically minded and collaborative individual to join our Communications business unit as a Project Support Engineer. This … is a hands-on role where you will support the delivery of complex networking and communications projects, with a particular focus on Wave Relay MANET technology and hardware. Working alongside our Business Development, Project Management, and Engineering teams, you will play a vital role in ensuring project success through technical support, asset management, and direct customer engagement. This … within the UK defence sector. What you will be doing Manage and baseline customer equipment fleets. Perform health checks and configuration management of Wave Relay hardware. Respond to technical support queries and resolve help desk tickets. Maintain the customer’s technical reference system. Create and maintain documentation (SWOT/IMPACT/RCA). Support customer demonstrations, trials, and More ❯

Schneider Electric is seeking a Support Engineer to join our Industry & Process AutomationSCADA Operational Support team. This role will be based mainly at our Coventry offices, although you will be expected to travel to customer sites, or one of our other Industry & Process Automation offices based in the UK. Our Industry & Process Automation team delivers solutions to … assurance and 28 days’ annual leave, plus Bank Holidays. There are also other flexible benefits available through our Thrive scheme. Key Responsibilities You will be responsible for the technical support of customer systems working within our SCADA Operational Support team. Our customer base is varied with many national infrastructure utilities customers within Water and Energy Distribution as well … base articles to continually improve our service.• Proactive monitoring of Cloud based systems• Configuration of RTU/Outstations About You Working in a team environment reporting to the Services Support and Training Manager, you will be passionate about supporting customer systems to the highest level of customer satisfaction. This challenging and interactive role is suited to a candidate who More ❯

Technical Support Engineer - Power Control Systems - West Midlands - £40,000-£55,000 (DoE) + Bonus + Car Option Do you have experience with generator controls, synchronisation or CHP/Hybrid systems? Are you confident supporting customers with both remote and on-site troubleshooting? Do you enjoy blending electrical engineering with customer interaction and training delivery? Are you based … generation control and automation who are shaping the future of distributed energy systems. This is a customer-facing technical role supporting sales, engineering and product teams, providing pre-sales support, commissioning expertise and ongoing customer liaison across the UK and international markets. What you NEED HNC/D or Degree in Electrical/Electronic Engineering (or significant hands-on … equivalent). Minimum 2 years' experience in a technical support, applications, or commissioning role. Strong knowledge of gensets, synchronisation, automation or PLC systems. Confident communicator with excellent fault-finding ability and customer service skills. Full UK driving licence and flexibility for occasional UK/international travel. What you'll get in return Competitive base salary (DOE) + annual performance More ❯