1 to 25 of 30 Support Engineer Jobs in the West Midlands

Technical Support Engineer Stone, Staffordshire £26k (willing to negotiate DOE) Monday to Friday 8:30pm – 5pm (1 hour lunch) This is a fantastic opportunity for an experienced Technical Support Engineer to join a thriving team and company based in Stone, Staffordshire, who I honestly just love … work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued. Role As the Technical Support Engineer, based in Stone, Staffordshire you will provide first hand support in diagnosing and troubleshooting IT issues, including hardware complications, software faults … as well as system and network problems – your role, as the Technical Support Engineer, will be key to ensure that the company remains operational. Being a first point of contact for technical support (face to face, calls and messages), is also key within the role of Technical More ❯

Senior Support Engineer, 2nd Line Support, Team Lead, Microsoft, ITIL, Hybrid, COR7206 We're looking for a Senior Support Engineer to join a pioneering organisation working on a hybrid basis. This is an excellent opportunity for a 2nd Line Support Engineer looking to … step up into a team lead position, or a Service Desk Team Lead looking for a fresh challenge! The Senior Support Engineer You will oversee a small, dynamic team of skilled 1st Line Engineers, supporting over 1,500 users across the UK. You'll be responsible for leading … the day-to-day operations of the Engineers, ensuring your team provides high-quality technical support, while also maintaining exceptional customer service standards. The Company This industry giant is a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within More ❯

Senior Support Engineer, 2nd Line Support, Team Lead, Microsoft, ITIL, Hybrid, COR7206 We're looking for a Senior Support Engineer to join a pioneering organisation working on a hybrid basis. This is an excellent opportunity for a 2nd Line Support Engineer looking to … step up into a team lead position, or a Service Desk Team Lead looking for a fresh challenge! The Senior Support Engineer You will oversee a small, dynamic team of skilled 1st Line Engineers, supporting over 1,500 users across the UK. You'll be responsible for leading … the day-to-day operations of the Engineers, ensuring your team provides high-quality technical support, while also maintaining exceptional customer service standards. The Company This industry giant is a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within More ❯

2nd Line Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder management experience to join a world … the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2nd Line Support Engineer on a permanent basis to the team. In this role you will provide 2nd Line Support across the UK and Ireland. … You'll also provide VIP support to the CEO and CISO who are both based in the UK. You'll join a wider team of Support Engineers but you'll be the very first to be based in the UK, instead of Europe. You'll work More ❯

part of an expanding technology function at the company's Birmingham head office. The role will cover a wide array of hands-on IT Support at a 2nd/3rd Line level, as well as project-based work in a Microsoft-centric, cloud-based environment. Client Details Michael Page … Due to their ongoing growth and investment, the business are now hiring within their Technology function, and have a vacancy for an experienced IT Support Engineer to join their Birmingham team. Description As the IT Support Engineer, you will be working as part of an established … manage assets, track IT performance, and liaise with vendors for hardware/software procurement and upgrades. Profile As the successful candidate for the IT Support Engineer position, you will have the below experience: Experience: A minimum of 3-5 years commercial experience under your belt in a similar More ❯

Role - Infrastructure Support Engineer (12 month FTC) Location - Stoke-on-Trent Salary - £40,000 Are you a tech-savvy professional passionate about infrastructure support? We are searching for an Infrastructure Support Engineer to join our public sector client in the heart of Stoke-on-Trent. … Directory, SQL, LAN\WAN Networking Microsoft MCP, MCSA\MCSE or CompTIA A+ or BTEC National Diploma for IT Practitioners - Desirable Supporting and maintaining ICT Support As an Infrastructure Support Engineer, you will be at the forefront of maintaining and enhancing critical IT systems within this key public More ❯

2nd/3rd Line Support Engineer | Stoke-on-Trent | £35,000 Oscar Technology are working with a leading MSP focused on delivering highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of their niche and have been going from … put you through the process but you most be eligible for it to be considered for the role. As a 2nd/3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with … and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus More ❯

Graduate IT Support Engineer – Education Walsall, Staffordshire | £25,000 + Excellent Benefits Are you an IT Support professional looking to join a well-established organisation in the education sector? This is a fantastic opportunity to support IT operations in a growing academy group based in Walsall … week. A driving licence and access to a vehicle are essential as occasional travel to other academies will be required. Duties & Responsibilities: Provide IT support across multiple academies, ensuring network availability and security. Install, maintain, and upgrade software to support learning and administrative operations. Assist staff and students … with hardware and software issues, resolving problems efficiently. Maintain IT security systems, ensuring data protection and compliance with regulations. Support the development and maintenance of websites and SharePoint sites. What Experience is Required? A IT qualification and a genuine passion for IT. Knowledge of Microsoft 365, network management, and More ❯

Technical Application Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for … great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. The Technical Application Support Engineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product … technical incident resolution for Telent's Corporate Application estate issues. Troubleshoot problems, identifying causes, and recommending corrective measures. Run SQL queries and updates to support data changes Recognising technical inefficiencies, creating technical solutions to remediate. Actively participate in project implementations, including design review, system testing and configuration. Regular risk More ❯

Technical Application Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for … great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. The Technical Application Support Engineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product … technical incident resolution for Telent's Corporate Application estate issues. Troubleshoot problems, identifying causes, and recommending corrective measures. Run SQL queries and updates to support data changes Recognising technical inefficiencies, creating technical solutions to remediate. Actively participate in project implementations, including design review, system testing and configuration. Regular risk More ❯

IT Support Engineer - MSP - Newcastle-under-Lyme - £26K-£29K An IT Support Engineer with good working knowledge of Windows OS, Active Directory, O365and ideally previous MSP is required by a growing IT Managed Services Provider based in Newcastle-under-Lyme. Here you'll be joining a … the latest tech and getting involved in all aspects of the job which include the following: Roles and responsibilities: Provide 1st/2nd line support for all customers via phone, email or face-to-face Following in-depth diagnosis, escalate to 3rd line when necessary Log all incidents and … confidential chat. Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory, Newcastle-under-Lyme, Stoke, Stafford, Staffordshire, Networking, IT Support, 1st line, 2nd line, Azure, Cloud, Office 365, Remote Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself More ❯

Graduate Technical Support Engineer (Mechanical Engineering/Construction) £26,000 - £28,000 + Salary Reviews + Excellent Training + Career Progression Commutable from Swadlincote, Derby, Burton-upon-Trent, Coalville, Loughborough and surrounding areas Are you an engineering or construction Graduate or individual with a keen interest within mechanical … engineering and or construction looking for a varied technical support role within a market leading company whom can provide technical training as well as long term career progression opportunities? This is a fantastic opportunity for an individual looking for a technical challenge within a varied, challenging and rewarding role … tests and manufactures in high volume, supplying customers UK wide. They have exciting growth and investment plans and are looking for an additional Technical Support Engineer to join their technical engineering team. In this role, you will be dealing with a range of different projects and tasks revolving More ❯

Graduate Field Support Engineer Salary: circa £27K plus benefits including Travel Expenses & Company Car. Location: Field-based covering Midlands and South West Region, typically Birmingham, Oxford, Bristol and Gloucester - Initial training period at Trowbridge HQ Our Client: An established provider of information systems to the FMCG sector, specialising … enabling their customers to achieve compliance at the lowest cost through the elimination of risk and the improvement of performance. Job Responsibilities: The Graduate Support Engineer is a client-facing job providing support from software and hardware installation/configuration and wiring to operator training and reporting. More ❯

Graduate Field Support Engineer Salary: circa £27K plus benefits including Travel Expenses & Company Car. Location: Field-based covering Midland and South West Region, typically Birmingham, Oxford, Bristol and Gloucester - Initial training period at Trowbridge HQ Our Client: An established provider of information systems to the FMCG sector, specialising … enabling their customers to achieve compliance at the lowest cost through the elimination of risk and the improvement of performance. Job Responsibilities: The Graduate Support Engineer is a client-facing job providing support from software and hardware installation/configuration and wiring to operator training and reporting. More ❯

Role: 3rd Line Network and Support Engineer Location: Wales/Birmingham/Fully remote Salary: £40,000 - £50,000 + Car Allowance (DOE) I’m looking for a skilled 3rd Line Network and Support Engineer to join a great client based in Birmingham/Wales. In … this role, you’ll provide technical support, resolve major outages, and manage internal and external networks. Key Responsibilities: •Take ownership of support calls and resolve issues efficiently. •Lead troubleshooting for major outages (including ransomware/crypto attacks). •Maintain and configure hardware/software systems. •Monitor system performance More ❯

Job Title: Software Application Support Engineer Job Type: Permanent Location: Birmingham (Hybrid) Our client is looking for a proactive and skilled Software Application Support Engineer to join their team. You will play a key role in diagnosing complex issues, supporting critical integration layers for online trading … systems, and driving continuous improvement across their platforms. Key Responsibilities: Triage and resolve application support tickets, including escalations from second line. Maintain software application and monitoring, identify vulnerabilities, and support critical trading system integration. Deliver root cause analysis and implement preventative solutions. Maintain technical documentation and ensure handover … 1st/2nd line teams. Collaborate across teams and contribute beyond your core area when needed. Essential Skills: Previous experience within a retail software support role Strong experience with Microsoft technologies, MS Azure, AWS MQ, and SQL. Proficient in .Net, Python, Java, and scripting for automation. Solid background with More ❯

technology and exceptional customer service to ensure their customers' security needs are met. They are currently seeking a highly skilled and motivated Technical Product Support Engineer to join their team. Job Overview: As a Technical Product Support Engineer, you will be responsible for providing expert support … and providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical Product Support has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions … Qualifications: Bachelor's degree in Engineering, Computer Science, Information Technology, or related field (or equivalent experience). 2+ years of experience in a technical support role, preferably in access control or security systems. Strong understanding of access control systems, networking, and related technologies. Excellent troubleshooting and problem-solving skills. More ❯

TECHNICAL SUPPORT ENGINEER BROWNHILLS £37,000 - £40,000 Monday Friday - 37 hours a week (Early Finish on Friday) A leading Manufacturer of products for the construction and manufacturing industry are currently looking for a Technical Support Engineer. This is a newly created role within the business, due … to recent expansion and an increase in production. Working alongside a Product Development Engineer, you will be responsible for more of a customer focus by supporting the internal sales team with Technical advice and guidance but also externally to customers and contractors. Role Description * Detailed understanding of and the … ability to interpret technical drawings * Provide support to the Product Development Engineer with the day-to-day operations of the Technical Department including responding to customer technical enquiries * Be involved with leading the research and development of new and exciting products * The preparation of tool drawings for CNC More ❯

Job Title – 2nd Line Support Engineer Location – West Midlands Onsite Contract Inside IR35 Rolling Monthly contract The ideal candidate will have extensive experience with the Microsoft 365 (M365) stack and a strong understanding of Salesforce support. This role is crucial in ensuring the smooth operation and support of our IT infrastructure and applications. Key Responsibilities: • Provide 2nd line support for all IT-related issues, ensuring timely resolution and minimal disruption to business operations. • Manage and support the M365 stack, including Exchange Online, SharePoint, Teams, and OneDrive. • Offer support and troubleshooting for Salesforce, assisting … users with any issues and ensuring optimal performance. • Collaborate with 1st line support to escalate and resolve complex issues. • Maintain and update documentation related to IT processes and procedures. • Participate in the deployment and configuration of new systems and applications. • Ensure compliance with IT policies and procedures, particularly those More ❯

great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. The Technical Application Support Engineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product … technical incident resolution for Telent's Corporate Application estate issues. Troubleshoot problems, identifying causes, and recommending corrective measures. Run SQL queries and updates to support data changes Recognising technical inefficiencies, creating technical solutions to remediate. Actively participate in project implementations, including design review, system testing and configuration. Regular risk … and core ITIL processes. Who You Are: This role requires a combination of technical expertise, problem-solving skills, and a forward-thinking approach to support both current operations and future growth Key Requirements: Broad knowledge of IT infrastructure and application platforms and operating systems Hands of technical application & integration More ❯

Development Support Engineer A pivotal role within a Global organization working on their core systems platform which are key to keeping the companies' wheels turning. Hybrid working model within the Stoke-on-Trent office, must be within commutable distance though. £40,000 p/a, 15%-30% bonus … part of a DSE team that both administer and operate that platform. Your technical background will be within Linux and Unix environments, and within support or sys admin. What you will need. Linux/Unix background Experience of GNU Utilities. Solid commercial experience of Python. Networking Superb troubleshooting and … analysis skills. Good communication skills Ability to work in a fast, busy environment as part of an integral team. Support/Sysadmin background. To apply Please either apply by clicking online or emailing me directly . For further information please call me on 0121 227 5600/ More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Birmingham. You’ll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £35K + 15% Shift Allowance. This role requires … full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: Monitor and manage network events via orchestrator tools. Provide proactive network support and incident diagnosis. Develop knowledge articles and share expertise within the … and Experience: Solid understanding of network protocols and concepts. Experience with Cisco SD-WAN (vManage), LiveNX, Elastic monitoring tools. Familiarity with MS Service Centre Support tools. Working knowledge of Cisco technologies, including routing and IP protocols. Experience supporting Windows and Linux platforms, including patching and maintenance. Awareness of cybersecurity More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Birmingham. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £35K + 15% Shift Allowance. This role requires … full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and incident diagnosis. - Develop knowledge articles and share expertise within the … Experience: - Solid understanding of network protocols and concepts. - Experience with Cisco SD-WAN (vManage, LiveNX, Elastic monitoring tools). - Familiarity with MS Service Centre Support tools. - Working knowledge of Cisco technologies, including routing and IP protocols. - Experience supporting Windows and Linux platforms, including patching and maintenance. - Awareness of cybersecurity More ❯

CS 31963 Technical Support Engineer - Pump Industry 35,000 - 45,000 Wolverhampton Alecto Recruitment is looking to hear from experienced Pump Service Engineers or Technical Support Engineers based in the Midlands who would be interested in joining a market leading distributor of pumps and associated machinery. In … an office-based position you will carry out a key range of duties for the company by way of both internal and external technical support and estimating for customers. Role Responsibilities Technical Estimation & Quotation of equipment including, but not limited to: Replacement Pumps, Cold Water Booster Sets, Pressurisation Equipment … Pump Spares, Service & Commissioning Visits. Technical support to service & workshop engineers, clients and internal/external sales staff. Sales order processing for built to order products and services/site visits. Purchase order processing for any necessary parts required for production & service. Issuing workshop build instruction documentation - build & test More ❯

This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel (5/6 days … within the role is to train you to become a SPECIALIST in at least one of their major products. If you are a resourceful engineer who enjoys working in a customer facing role please apply. More ❯