1 to 25 of 47 SLA Jobs in West Yorkshire

Active Directory and Group Policies and ideally Windows Server and will be responsible for resolving incidents, user queries and faults via ticketing systems to SLA's escalating cases to the relevant support tam where necessary. You will have good problem solving and diagnostic skills, experience of troubleshooting hardware issues, fixing More ❯

AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner More ❯

AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner More ❯

AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner More ❯

role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You More ❯

role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You More ❯

role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You More ❯

you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as necessary. Collaborating with internal teams to align support with implementation and operational goals. More ❯

relevant processes Analyse build requests and specifications and convert to virtual and physical server builds in-line with process Meet or exceed the customer SLA Effective communication to the customer and within the team Infrastructure Thorough understanding of IT infrastructure & IT ideologies and the interaction between physical and virtual layers More ❯

relevant processes Analyse build requests and specifications and convert to virtual and physical server builds in-line with process Meet or exceed the customer SLA Effective communication to the customer and within the team Infrastructure Thorough understanding of IT infrastructure & IT ideologies and the interaction between physical and virtual layers More ❯

relevant processes Analyse build requests and specifications and convert to virtual and physical server builds in-line with process Meet or exceed the customer SLA Effective communication to the customer and within the team Infrastructure Thorough understanding of IT infrastructure & IT ideologies and the interaction between physical and virtual layers More ❯

Must Have • At least 10 + years of experience in Techno-functional role • Operating System: Linux • Conversant with trouble shooting for technical issues, Support SLA's etc. • Excellent Communication skills and ability to multitask in a high-pressure Trading environment • Understanding of Unix Shell Scripts and Sybase. • Good understanding of More ❯

Must Have • At least 10 + years of experience in Techno-functional role • Operating System: Linux • Conversant with trouble shooting for technical issues, Support SLA's etc. • Excellent Communication skills and ability to multitask in a high-pressure Trading environment • Understanding of Unix Shell Scripts and Sybase. • Good understanding of More ❯

Must Have • At least 10 + years of experience in Techno-functional role • Operating System: Linux • Conversant with trouble shooting for technical issues, Support SLA's etc. • Excellent Communication skills and ability to multitask in a high-pressure Trading environment • Understanding of Unix Shell Scripts and Sybase. • Good understanding of More ❯

introduced by the various project teams. Maintenance of existing process documentation. You will manage tasks/incidents/requests relating to onboarding to ensure SLA compliance. Ensuring all onboarding reporting is up to date. Still interested? Great news! We are looking for: Demonstrable organisational and analytical skills, including the ability More ❯

DBS checks previously. Your new role Listen and respond to users and maintain a high standard of communication and service through to resolution Meet SLA requirements for rapid response and prompt resolution Respond to tickets and reports, providing support and guidance to diagnose and resolve issues where possible or escalating More ❯

DBS checks previously. Your new role Listen and respond to users and maintain a high standard of communication and service through to resolution Meet SLA requirements for rapid response and prompt resolution Respond to tickets and reports, providing support and guidance to diagnose and resolve issues where possible or escalating More ❯

Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯

Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯

Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯

focus, behaviours, and culture You will support the POs and ELs to ensure our products and services are sufficiently resilient and to address any SLA, SLO failures or increased incident levels SREs are contributing to the Product Engineering backlog with a focus on reliability and performance, you will work with More ❯

scheduled on a weekly reactive basis, and you will also be required to attend the stores for emergency reactive visits to meet with client SLA's. You will be provided with a specifically designed van to hold and manage your maintenance stock, and you will be required to provide daily More ❯

out onsite configuration, repair and installation of all devices including AV hardware and Airwave radios to maintain the Forces' IT infrastructure in accordance with SLA's project demands and information security requirements. Manage, maintain, diagnose and rectify problems using complex troubleshooting solutions to diagnose and resolve issues and managed 3rd More ❯

in-house software Leading on presentations with clients, from presenting new services, solutions & products to overseeing review meetings discussing operational and commercial feedback and SLA's. Reporting on commercials to the Managing Director, to ensure clear data into the agency pipeline & managed accounts reporting. Requirements Desired skills and knowledge Demonstrable More ❯

promoting retention and improving the use of the platform Map possible gaps to increase client satisfaction Build and manage plan to improve key indicators (SLA, NPS, ...) Identify and capitalize on business opportunities Promote Up/Cross sales with existing clients Monitor the Invoice process, including renewals Requirements: 3 years More ❯