26 to 40 of 40 Service Management Jobs in West Yorkshire

result, the Cyber Security Analyst must have excellent analytical skills as well as a good knowledge of the company's products, services, and Service Management processes. The Cyber Security Analyst will use their knowledge and technical expertise to work with the team lead to provide excellent security alongside … effective support performance Keep up-to-date with the latest security news, principles, techniques, threat intelligence and protocols Operate in an ITIL V3 focused service delivery framework Stakeholder Management within the whole business including IT and external stakeholders Work to defined Service Level Agreements ...

lessons learned and closing projects against agreed acceptance criteria.* Support and mentor junior project professionals, promoting a culture of continuous improvement and driving project management best practice across the organisation. **We tend to look for people with:****Essential:** * Proven experience as a Project Manager, Scrum Master, or similar delivery … vendors, including oversight of contracts, statements of work and delivery commitments.* Familiarity with PMO processes, governance frameworks and portfolio reporting.* Excellent communication and stakeholder management skills, with the ability to build strong relationships and communicate effectively with both technical teams and senior business leaders.**Desirable**:* Professional Agile certification such ...

lessons learned and closing projects against agreed acceptance criteria. Support and mentor junior project professionals, promoting a culture of continuous improvement and driving project management best practice across the organisation. We tend to look for people with: Essential: Proven experience as a Project Manager, Scrum Master, or similar delivery … vendors, including oversight of contracts, statements of work and delivery commitments. Familiarity with PMO processes, governance frameworks and portfolio reporting. Excellent communication and stakeholder management skills, with the ability to build strong relationships and communicate effectively with both technical teams and senior business leaders. Desirable: Professional Agile certification such ...

software development and product teams to improve system reliability and operational practices. Implement and enhance monitoring, logging, and observability to identify issues and track service improvements. Diagnose and troubleshoot application, infrastructure, and service-related incidents across multiple technology layers. Improve system scalability, resilience, and fault tolerance. Use software … deployment, monitoring, and reliability engineering. Contribute to the wider Site Reliability Engineering and DevOps community. Continuously evaluate new technologies, tools, and approaches to improve service delivery. The ideal candidate will have experience in several of the following areas: Software development experience, ideally with Java and web technologies such ...

Remote Working with limited travel to offices locations in the UK, up to £160,000 base + Bonus + Benefits. Technology Operations | Business Transformation | Service Excellence Location: UK-wide flexible location, with travel to key business locations as required The opportunity: Transform a large-scale technology operation, challenge … have the opportunity to assess how the function operates today, identify where performance and quality can improve, and develop a clear plan to transform service delivery. Working closely with senior leadership and colleagues across Product, Change and Infrastructure, you'll break down silos, improve collaboration and ensure the business ...

strategy, aligns cloud architectures to strategic goals, and works across Technology, Innovation and Enterprise Architecture to ensure cloud-based architectures support agreed objectives and service expectations. This is an architecture enablement role rather than an architecture gatekeeping role. The successful candidate will define reusable patterns and guardrails, provide early … Demonstrable experience designing and governing enterprise cloud solutions. Strong knowledge of Microsoft Azure architecture and cloud-native services. Experience of identity and access management, including Microsoft Entra ID. Experience of cloud security, governance, resilience, cost management and operational design considerations. Experience with Infrastructure as Code, automation and contemporary ...

methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals. Tech Vendor Management Work with suppliers of products in your area, ensuring all products have road maps. Secure and Stable Ensure we implement, and regularly review … infrastructure to ensure we are following best security practices. Capacity Management Regular capacity reviews, and working with the business to keep capacity growth under control. Lead technical colleague Act as lead technical colleague guiding and supporting junior members of the team, and ensuring best practice is followed. Policies ...

Senior Salesforce Developer – Field Service and Agentforce experience Location: Fully Remote Contract: Outside IR35 Duration: Until March 2027 We are seeking an experienced Senior Salesforce Developer to join a dynamic team on a fully remote contract basis. The ideal candidate will have strong hands‐on Salesforce development experience, with … particular expertise in Salesforce Field Service and Agentforce . You will play a key role in designing, developing and implementing innovative Salesforce solutions, helping to optimise business processes and enhance platform capabilities. Key Responsibilities Design, develop and customise Salesforce solutions to meet business requirements. Build and maintain scalable Salesforce ...

technical architecture. Simplifying and modernising the technology estate. Improving data architecture, quality, governance and accessibility. Strengthening cybersecurity, resilience and technology risk management. Improving service management and operational performance. Managing key technology suppliers, contracts and outsourced services. Prioritising technology investment and strengthening project delivery. Developing the technology team … Technology strategy and architecture. Legacy modernisation and systems integration. Data and information management. Cybersecurity and operational resilience. Technology transformation and change. Supplier and outsourced service management. Technology budgets and investment. Governance and programme delivery. Executive and Board-level stakeholder engagement. Experience within pensions, financial services, insurance or another regulated ...

across the NHS, supporting the safe delivery of care and maintaining public trust in the health and care system. This role sits within the Service Integration and Ownership (SIO) team, part of Cyber Operations, which oversees a portfolio of nationally provided cyber security services. The SIO portfolio spans technical … organisations identify and manage cyber risks, address security gaps and improve operational resilience. As Cyber Security Lead, you will provide cyber security expertise, service leadership and assurance across the portfolio, leading the development, delivery, performance and continual improvement of assigned services. You will work closely with service owners ...

intervention. Diagnosing and resolving application and infrastructure issues across the technology stack. Implementing and improving monitoring, logging and observability to identify issues and demonstrate service improvements. Working closely with software and product teams to embed reliability and engineering best practice. Helping design and maintain scalable systems that can withstand … Azure or OpenStack. Familiarity with databases and data technologies, including Elasticsearch or MongoDB. Monitoring, logging and observability tools, such as the ELK Stack. Configuration management and deployment tools, such as Chef or Puppet. Containerisation and microservices technologies, including Docker. Experience troubleshooting complex application, infrastructure and production incidents. Understanding ...

PowerShell. Cloud infrastructure such as AWS, Azure or OpenStack. Monitoring and logging tools, including ELK Stack. Database technologies such as Elasticsearch and MongoDB. Configuration management tools such as Chef and Puppet. Containerisation and microservices architectures, including Docker. Troubleshooting application outages and issues across different technology layers. Agile Scrum methodologies … tools such as Jira. Understanding of ITIL principles and service management. Experience with automated testing frameworks such as Selenium, improving open-source software and adopting emerging technologies would also be beneficial. ...

Business Permanent Full Time Professional Leeds, Leeds, Leeds, GB Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS … simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...

established UK software and technology business that delivers complex, data-driven solutions to organisations across the UK. They specialise in helping enterprise and public service clients digitise their operations, modernise legacy systems, and connect data across multiple platforms through innovative software products and services. With strong growth … Azure API Management. Knowledge of cloud environments, data transformation, or middleware integration tools. Exposure to sectors such as utilities, local government, infrastructure, or enterprise service management. SQL or scripting experience advantageous but not essential. What’s in It for You Join a stable, growing technology business with a collaborative ...

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes … simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...