26 to 30 of 30 Service Management Jobs in West Yorkshire

Apprentice on an approved apprenticeship at Level 3 (A Level) with the opportunity for a permanent role following the apprenticeship. Role Provide first-line service desk support by responding to technical queries and resolving basic IT issues for staff and students Log and monitor IT faults through the school … s service management system, ensuring they are resolved promptly and efficiently Install, configure, and update software and hardware across the school’s IT infrastructure under guidance Assist in the setup and maintenance of IT equipment, including computers, laptops, printers, and mobile devices Support the administration and management More ❯

also make sure that any issues are escalated to the right place and are resolved as quickly as possible. We provide a first-class service to the business and our customers. As our new Application Support Specialist, you'll have the opportunity to: Provide application support and act as … to ensure customers have the content they want when they want it. Proactively monitor the platform's performance and KPIs in line with our service level agreements, using our state-of-the-art tools. Be the point of contact for escalating issues when necessary. Expand your skills and knowledge … business. You'll have: Experience with dealing with incidents from a technical aspect. Knowledge of KPIs that indicate performance and customer experience. Experience with service management ticketing tools such as Service Now. The ability to balance multiple concurrent activities when incidents occur, to drive performance to ensure More ❯

purpose of role To install, support and maintain network and mobile communication devices in order to ensure provision of specified services and meet associated service levels agreements. ROLE REQUIREMENTS Lead by example and behave in line with the Police Code of Ethics ensuring that the force values and behavioural … maintained. Lead and participate in problem solving teams to resolve complex technical problems providing Subject Matter expertise to the Force. Accurately maintain and update Service Management System and comply with Departmental procedures in order to achieve effective performance measurement. Support the implementation of new devices and software solutions More ❯

based employees. You’ll have the ability to build strong relationships with key business leaders and use insights and data to drive innovation and service improvements. Providing an appreciation of the regulatory landscape and the responsibility of the team and individually to ensure compliance with regulations like PCI and … GDPR. Key Responsibilities Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service architecture and service management. Introducing and implementing solutions and platforms on cloud technologies (ideally Azure). Set the strategy for the provisioning and lifecycle management of … lifecycle management. Acts as a point of escalation for issues, able to use data and experience to define priorities, corrective action, and response. Managing service and performance against KPIs, SLAs, and OLAs, including measures of internal customer satisfaction. Responding to and supporting external software and other regulatory audits linked More ❯

based employees. You’ll have the ability to build strong relationships with key business leaders and use insights and data to drive innovation and service improvements. Providing an appreciation of the regulatory landscape and the responsibility of the team and individually to ensure compliance with regulations like PCI and … GDPR. Key Responsibilities Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service architecture and service management. Introducing and implementing solutions and platforms on cloud technologies (ideally Azure). Set the strategy for the provisioning and lifecycle management of … lifecycle management. Acts as a point of escalation for issues, able to use data and experience to define priorities, corrective action, and response. Managing service and performance against KPIs, SLAs, and OLAs, including measures of internal customer satisfaction. Responding to and supporting external software and other regulatory audits linked More ❯