12 of 12 Change Management Jobs in Wiltshire

This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part of a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: Log and manage incidents and service requests, ensuring full and accurate documentation Assess and confirm priority levels, ensuring information is complete … effectively with internal and external stakeholders regarding incident updates, planned maintenance and service interruptions Coordinate scheduled and ad-hoc service tasks in line with operational priorities Support reporting and change management processes Contribute to monthly reviews, performance reports, and service metrics tracking Collaborate with various internal functions to deliver contracted and ad-hoc managed services Escalate service concerns … motivated with a genuine interest in service delivery Strong communicator with professional telephone and written skills Excellent problem-solving skills and ability to stay calm under pressure Familiarity with change control and operational data centre tasks is an advantage Monday - Friday (09:00 - 17:30) with hybrid working options after training/probation. Please note; you must be eligible More ❯

should be considered a Configuration Item (CI) or IT asset, including hardware, software, documentation, and their relationships. This also involves defining CI attributes, nomenclature, and baselines. Managing the Configuration Management System (CMS) and CMDB: Planning and managing the population of the CMS/CMDB, which includes discovery, integrations, and other data import methods. This role ensures regular housekeeping, security … recorded data in the CMDB to verify accuracy and completeness. Ensuring any corrective actions are carried out. Integration with Other Processes: Collaborating closely with other ITIL process managers, especially Change Management, Incident Management, and Problem Management. They provide the necessary configuration data for impact assessments, faster problem resolution, and controlled changes. Resource and Training Management: Coordinating … the allocation of necessary resources and ensuring all staff involved in the process have the required technical knowledge and training. Reporting: Producing reports and management information, including KPIs, status reports, and impact analysis reports, for stakeholders. Lifecycle Management : Ensuring assets and CIs are tracked and managed through their entire lifecycle, from initial identification/acquisition through to retirement More ❯

should be considered a Configuration Item (CI) or IT asset, including hardware, software, documentation, and their relationships. This also involves defining CI attributes, nomenclature, and baselines. Managing the Configuration Management System (CMS) and CMDB: Planning and managing the population of the CMS/CMDB, which includes discovery, integrations, and other data import methods. This role ensures regular housekeeping, security … recorded data in the CMDB to verify accuracy and completeness. Ensuring any corrective actions are carried out. Integration with Other Processes: Collaborating closely with other ITIL process managers, especially Change Management, Incident Management, and Problem Management. They provide the necessary configuration data for impact assessments, faster problem resolution, and controlled changes. Resource and Training Management: Coordinating … the allocation of necessary resources and ensuring all staff involved in the process have the required technical knowledge and training. Reporting: Producing reports and management information, including KPIs, status reports, and impact analysis reports, for stakeholders. Lifecycle Management : Ensuring assets and CIs are tracked and managed through their entire lifecycle, from initial identification/acquisition through to retirement More ❯

should be considered a Configuration Item (CI) or IT asset, including hardware, software, documentation, and their relationships. This also involves defining CI attributes, nomenclature, and baselines. Managing the Configuration Management System (CMS) and CMDB:?Planning and managing the population of the CMS/CMDB, which includes discovery, integrations, and other data import methods. This role ensures regular housekeeping, security … recorded data in the CMDB to verify accuracy and completeness. Ensuring any corrective actions are carried out. Integration with Other Processes:?Collaborating closely with other ITIL process managers, especially Change Management, Incident Management, and Problem Management. They provide the necessary configuration data for impact assessments, faster problem resolution, and controlled changes. Resource and Training Management:?Coordinating … the allocation of necessary resources and ensuring all staff involved in the process have the required technical knowledge and training. Reporting:?Producing reports and management information, including KPIs, status reports, and impact analysis reports, for stakeholders. Lifecycle Management:?Ensuring assets and CIs are tracked and managed through their entire lifecycle, from initial identification/acquisition through to retirement More ❯

timely and accurate fashion and provide user assistance where required. Support all Helpdesk enquiries and filter to the relevant member of the ICT Department. Support the Business Systems where management, configuration and administration falls under the scope of ICT, such as Themis, HART and other bespoke software. Support all Systems and its users in daily usage and training. Setup … maintain and troubleshoot user accounts and security, on all systems and hardware, ensuring they follow Information Management and Information Security Management systems. Carry out administrative tasks, maintenance, and update user profiles for Business Systems and other ICT management tools, using change management procedures where necessary. Provide a first point of service for all ICT issues. … instances of asset failure, repair, installation and removal. Follow ICT procedures and provide support in their conception and review changes. Monitor information security in-line with the Information Security Management System and Report any suspected misuse and incidents to the ISMS Representatives. Ensure all assets are being appropriately allocated and used, identifying any underutilisation or misuse. Liaise with Network More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

configuration, administration and daily operation of key business systems (Themis, HART, bespoke applications). Set up, maintain and troubleshoot user accounts, permissions and security configurations in alignment with Information Management and Information Security Management systems. Perform administrative tasks including profile updates, system maintenance and change management procedures. Deliver technical guidance, training and assistance to end users More ❯

help us put health first The M&A IT integration leader will provide strategic guidance with regards to IT integration efforts to Humana's corporate development team and integration management office (IMO) on all growth opportunities (M&As, Divestitures, Joint Ventures (JVs), and Minority Investments). This position is a direct report to the AVP, IT M&A, and … models into enterprise operations. Collaborate with IT finance on post-acquisition budget management. Role Overview Governance & Continuous Improvement Contribute to integration playbook maturity and best-practice evolution. Serve as change agent to communicate integration intent and value. Drive steering committee forums, escalation paths, and stakeholder alignment. Document lessons learned and integration metrics (planned vs. actual). Role Overview Use … device ecosystem familiarity (badge readers, EPCS tokens, exam room workflows) HL7/FHIR understanding Vendor negotiation and run-rate modeling Service transition and operational readiness experience Prosci/ADKAR change-management training Power BI reporting comfort Additional Information SN Alert Statement Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social More ❯

Technical Business Analyst, Business Analyst I am currently recruiting for an experienced Technical Business Analyst to join a leading digital organisation that's currently maturing its business analysis and change capabilities. This is a hands on role for someone who enjoys bringing structure, clarity and process to a growing business Salary - £65,000 per annum Location - Wiltshire - Three days … a week onsite Key Responsibilities - Take ownership from day one and contribute immediately to ongoing projects - Help define and embed effective business analysis and change processes within a developing environment - Collaborate with stakeholders to gather, document and refine clear and concise requirements and user stories - Drive improvements in how business and technical requirements are elicited, validated and translated for … delivery teams - Support the establishment of a formal BA/Change function, developing structure, standards and best practices - Contribute to technology- focused initiatives, particularly around API around API and software requirements - Balance technical business analysis with broader change management and process improvement activities Key Experience - 5 - 10 years' experience in business analysis or related change roles More ❯

days per week. Key responsibilities: Planning and coordination:?Create and manage the overall plan for transitioning services and coordinate the necessary resources and activities across different teams. Change management:?Manage the lifecycle of all changes to IT services, ensuring they are implemented with minimum disruption. Operational readiness:?Ensure that new or changed services are ready for operation by … processes for service transition, release, and operational acceptance. Risk and performance evaluation:?Evaluate the performance and risks associated with new services before their release into the production environment. Stakeholder management:?Act as a liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and expectations. Essential Skills and Experience: ITIL 3/ITIL More ❯

Transition background + Strong ITIL Key responsibilities Planning and coordination: Create and manage the overall plan for transitioning services and coordinate the necessary resources and activities across different teams. Change management: Manage the lifecycle of all changes to IT services, ensuring they are implemented with minimum disruption. Operational readiness: Ensure that new or changed services are ready for … processes for service transition, release, and operational acceptance. Risk and performance evaluation: Evaluate the performance and risks associated with new services before their release into the production environment. Stakeholder management: Act as a liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and expectations. Essential Skills and Experience ITIL 3.0/4.0 More ❯

understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently. Complexio is a joint venture between Hafnia, in partnership with Marfin Management, C Transport Maritime, Trans Sea Transport and BW Epic Kosan and Símbolo We are looking for a Senior Engineer to establish and lead our new Developer Experience team. This … for pipeline health regressions. Provide first-level triage to distinguish infra vs. test vs. dependency issues. Escalate to the correct engineering team and ensure test ownership is tracked. Release Management Support Build tooling for release notes, changelogs, packaging, and deployment. Standardise release processes across services. Enable customer-facing packaging and deployments, without owning release decisions. Change Management … observability & monitoring (Datadog, Prometheus, or similar). Experience managing or improving monorepo build systems. Strong ability to measure developer productivity gaps and define KPIs. Experience in driving adoption of change in engineering organisations. Excellent communication skills and a collaborative mindset. Nice to Have Experience in release engineering or building developer-facing platforms. Background in Software Engineering, SRE or infrastructure More ❯