role will involve scoping, piloting, and implementing innovative technologies, managing systems post-deployment, and ensuring they deliver the intended performance and efficiency benefits. The ideal candidate will combine project management expertise with strong data analysis and technical skills. They will be comfortable conducting proof of concepts, mapping data flows, creating governance documentation, and collaborating across teams to deliver measurable … impact. apetito lead to deploy and integrate systems such as SCADA, MES, or similar platforms into manufacturing operations. Map current processes and data flows to prevent duplicated functionalities. System Management & Troubleshooting Manage and maintain deployed systems to ensure consistent performance. Troubleshoot and resolve technical issues in collaboration with IT and engineering teams. Ensure data accuracy, integrity, and security across … Work with operations and manufacturing teams to achieve performance and efficiency targets set for new or improved systems. Drive continuous improvement initiatives to maximise ROI and enhance productivity. Stakeholder & ChangeManagement Lead changemanagement efforts to ensure smooth adoption of new technologies. Engage with a wide range of stakeholders across manufacturing, operations, supply chain, and IT. More ❯
Service Management Specialist - Chippenham (full time on site) - Circa £580 per day (inside IR35) - 6 months+ All applicants must hold an active SC clearance and be willing to undergo DV clearance. Sole British national required. NO OCI or national identity cards e.g. NICOP. We are seeking a Service Management Resource who will be responsible for the configuration, optimisation … and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence, to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including … request, incident, problem, and changemanagement processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema More ❯
swindon, wiltshire, south west england, united kingdom
Damia Group Ltd
Service Management Specialist - Chippenham (full time on site) - Circa £580 per day (inside IR35) - 6 months+ All applicants must hold an active SC clearance and be willing to undergo DV clearance. Sole British national required. NO OCI or national identity cards e.g. NICOP. We are seeking a Service Management Resource who will be responsible for the configuration, optimisation … and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence, to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including … request, incident, problem, and changemanagement processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema More ❯
Service Management Specialist - JSM Rate: 580 a day Duration: Initially 6 months Location: Corsham - full time on site Clearance: SC Clearance Required You will join a global IT Consltancy who are delivering Digital Transformation to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and changemanagement processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute More ❯
Service Management Specialist - JSM Rate: £580 a day Duration: Initially 6 months Location: Corsham - full time on site Clearance: SC Clearance Required You will join a global IT Consltancy who are delivering Digital Transformation to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and changemanagement processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute More ❯
JIRA Workflow SME - Service Management Rate: 580 a day Duration: Initially 6 months Location: Corsham - full time on site Clearance: SC Clearance Required You will join a global IT Consltancy who are delivering Digital Transformation to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service … Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and changemanagement processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute More ❯
JIRA Workflow SME - Service Management Rate: £580 a day Duration: Initially 6 months Location: Corsham - full time on site Clearance: SC Clearance Required You will join a global IT Consltancy who are delivering Digital Transformation to the MoD. They are seeking a Service Management Resource who will be responsible for the configuration, optimisation, and administration of Jira Service … Management (JSM), Jira Software (JSW), and Confluence to support IT Service Management (ITSM), Agile delivery, and operational excellence. This role ensures workflows, automations, and integrations are aligned with organisational processes and governance standards, enabling efficient service delivery, incident response, and knowledge management. Key Duties and Responsibilities Design, build, and maintain JSM workflows, including request, incident, problem, and changemanagement processes. Create and optimise automation rules to streamline ticket handling and escalation processes. Develop and manage Proforma forms for structured data capture and improved user experience. Configure and support ITSM modules (Request, Incident, Problem, Change, Asset, and Configuration Management). Administer and maintain the Assets module (Insight), including: Asset schema design Custom field integrations Attribute More ❯
the region may be required, along with occasional attendance at events outside normal working hours (with time off in lieu). Your projects will include: Developing a new Contact Management System (CMS) and managing the decommissioning of the existing legacy system. Overseeing implementation and enhancement of a Microsoft 365 Business Central accounting system, including changes to the fixed asset … register. Managing the deployment of a property management platform (Fixflo). Delivering a new corporate website. Key Responsibilities: Define project scope, objectives, and success criteria. Create detailed project plans, timelines, and budgets. Maintain all project documentation and governance processes. Lead and motivate project teams to deliver against goals. Identify and manage risks, issues, and dependencies. Oversee changemanagement … reporting to senior stakeholders. Ensure project outcomes are achieved and benefits realised. Facilitate lessons-learned sessions to improve future delivery. What You’ll Bring A degree in IT, Business Management, or a related field. A recognised project management qualification (e.g. PRINCE2, APM, CSM). Demonstrable experience successfully delivering technology or IT projects. Strong communication and stakeholder managementMore ❯
future-state workflows, coordinate cross-site teams, and work closely with system suppliers and clinical stakeholders. Your role will be instrumental in embedding new systems and processes, driving operational change, and ensuring alignment across services to improve safety, efficiency, and patient experience.Key responsibilities include: Leading the design and implementation of a designated EPR module Coordinating workstream activities across multiple … sites Facilitating stakeholder engagement and changemanagement Developing policies, SOPs, and benefits realisation strategies Monitoring progress and reporting to programme leadership What you'll need to succeed Education to postgraduate diploma level or equivalent experience Strong background in acute healthcare settings and EPR/Cerner systems Proven experience in project and team management Excellent communication and stakeholder … engagement skills High attention to detail and ability to manage complex workflows Proficiency in MS Office, especially Excel Ability to work independently and manage competing priorities Desirable: Project management qualification, process mapping skills, and knowledge of NHS systems What you'll get in return A leadership role in a transformative digital programme Opportunity to shape future clinical and operational More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
ZENOVO LTD
release and customer support for released products Provide innovative solutions to technical problems Work with-in an agile multi-disciplined team Be a key participant of design reviews Support changemanagement, testing, fault finding, prototype and production build. Provide end user support for both new and existing products. Technical liaison with within and outside the business Responsible for … BS/ISO/IEC/IEEE) Interpret and/or contribute to requirements and specifications The ability to work with software engineers to design and debug systems Project Management mentoring or leadership Essential Knowledge: Experience of a general electronics design environment in which processor-controlled devices have been developed Experience in a range of technologies including digital, analogue More ❯
guides, deployment procedures, and support manuals. Participate in testing, validation, and transition to operations, ensuring smooth handover and readiness for live support. Provide ongoing operational support, including incident resolution, changemanagement, patching, and performance optimisation. Contribute to continuous improvement by identifying opportunities for automation, hardening, and enhanced monitoring of identity services. Required Competencies Experience of working in Defence More ❯
guides, deployment procedures, and support manuals. Participate in testing, validation, and transition to operations, ensuring smooth handover and readiness for live support. Provide ongoing operational support, including incident resolution, changemanagement, patching, and performance optimisation. Contribute to continuous improvement by identifying opportunities for automation, hardening, and enhanced monitoring of identity services. Required Competencies Experience of working in Defence More ❯
comprehensive technical documentation , including configuration guides and deployment procedures. Participate in testing, validation, and transition to operations , ensuring readiness for live support. Provide ongoing operational support, including incident resolution, changemanagement, patching , and performance optimisation . Drive continuous improvement , identifying opportunities for automation, hardening, and enhanced monitoring of identity services. Essential Skills and Experience Previous experience working in More ❯
Wintel Systems Administrator - Platform Manager - Must have an active DV Clearance Are you a technical expert with a strong background in Windows systems and network management ? Do you thrive in high-pressure environments , prioritising critical tasks and resolving incidents swiftly? If you're looking for a role where you can make a real impact , collaborate with a dynamic team … Your Role: Maintain and support a Windows-based Live Service Network with various hosted applications. Provide 3rd Line technical support , troubleshooting and resolving issues efficiently. Work within configuration and changemanagement policies to ensure smooth operations. Collaborate with different departments to maintain network security . Ensure all processes, procedures, and work instructions are followed. Keep accurate records of More ❯
Policy, SQL, Exchange, Skype, WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills can be provided: Experience in the installation, configuration … complex requirements, specifically measuring performance, cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. The service needs to be delivered … by personnel holding a valid Security Clearance (SC) Competency in MS Office Suite. Desirable skills, qualifications and experience Support live services. Support Incident investigations. Support Problem Management. Support Change Management. Support Defect Management CentOS/RedHat experience - underpins some applications. If this is the role for you please submit your CV at your earliest convenience. More ❯