3 of 3 Remote 1st Line Support Engineer Jobs

1st Line Support –Hybrid - London VIQU have been approached by a customer requiring a 1st Line Support contractor to provide support with everyday IT support such as dealing with 1st line user issues …/tickets. The successful 1st Line Support will have solid previous experience in IT Support within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with ...

1st Line Support –Hybrid - London VIQU have been approached by a customer requiring a 1st Line Support contractor to provide support with everyday IT support such as dealing with 1st line user issues …/tickets. The successful 1st Line Support will have solid previous experience in IT Support within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with ...

client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Responsibilities • Answering calls and responding to tickets from customers. • Provide remote support to resolve problems that the customer is facing relating … aspect of their IT. • Triage incoming calls and tickets and liaise with the wider IT team to manage escalations. • Provide on-site technical support at clients’ premises where necessary. • Adhere to defined KPIs and meet the expected SLAs. • Consistently contribute to and update documentation. • On-board ...