VodafoneThree - HBB Assurance Advisor
- Hiring Organisation
- VodafoneThree
- Location
- West Berkshire, United Kingdom
- Employment Type
- Full Time
What you'll do The HBB Assurance Advisor plays a key role in supporting Home Broadband Assurance across VodafoneThree, helping to protect revenue, improve billing accuracy, and maintain platform integrity. The role focuses on identifying, investigating, and validating potential billing, margin, and customer account issues through data analysis, account audits … operational processes, and ensure customers are billed accurately and fairly. Support the delivery of Home Broadband (HBB) assurance activities to help protect revenue, improve billing accuracy, and strengthen operational controls. Investigate billing, margin, and customer account exceptions, performing initial triage to identify potential risks, root causes, and areas requiring further ...