Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Seopa Ltd
As a Senior Customer Success Executive , you'll contribute directly to Seopa’s success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career in a growing and supportive team. In this role you will: Own relationships with multiple accounts, be a trusted advisor … understanding customer needs and working together to identify new sales opportunities with existing customers. Negotiate with impact, securing contracts and new product opportunities that benefit both customers and the business. Represent Seopa at customer meetings, conferences and exhibitions to aid business and organisational development (some travel within the UK required) Share your knowledge with colleagues and where appropriate … assist junior employees. Become a market expert, understanding customer, market and industry trends to anticipate future needs, identify and drive opportunities for growth, based on your knowledge of Seopa product lines. Provide product support for customer accounts, collaborating with other teams to resolve issues in a timely manner Onboard new customers, liaising with other teams to ensure seamless More ❯
newtownabbey, antrim, united kingdom Hybrid / WFH Options
Seopa Ltd
As a Senior Customer Success Executive , you'll contribute directly to Seopa’s success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career in a growing and supportive team. In this role you will: Own relationships with multiple accounts, be a trusted advisor … understanding customer needs and working together to identify new sales opportunities with existing customers. Negotiate with impact, securing contracts and new product opportunities that benefit both customers and the business. Represent Seopa at customer meetings, conferences and exhibitions to aid business and organisational development (some travel within the UK required) Share your knowledge with colleagues and where appropriate … assist junior employees. Become a market expert, understanding customer, market and industry trends to anticipate future needs, identify and drive opportunities for growth, based on your knowledge of Seopa product lines. Provide product support for customer accounts, collaborating with other teams to resolve issues in a timely manner Onboard new customers, liaising with other teams to ensure seamless More ❯
lisburn, antrim, united kingdom Hybrid / WFH Options
Seopa Ltd
As a Senior Customer Success Executive , you'll contribute directly to Seopa’s success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career in a growing and supportive team. In this role you will: Own relationships with multiple accounts, be a trusted advisor … understanding customer needs and working together to identify new sales opportunities with existing customers. Negotiate with impact, securing contracts and new product opportunities that benefit both customers and the business. Represent Seopa at customer meetings, conferences and exhibitions to aid business and organisational development (some travel within the UK required) Share your knowledge with colleagues and where appropriate … assist junior employees. Become a market expert, understanding customer, market and industry trends to anticipate future needs, identify and drive opportunities for growth, based on your knowledge of Seopa product lines. Provide product support for customer accounts, collaborating with other teams to resolve issues in a timely manner Onboard new customers, liaising with other teams to ensure seamless More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
SEOPA LTD
Role Joining one of our key teams, you will play an integral role in our company’s growth while being given the opportunity to gain experience across the core customer success business function. Guided and mentored by experienced team members, you will be empowered to quickly take on more responsibility. At Seopa, we value the contribution each one of … meaningful work with a demonstrable impact on the business on completion of your onboarding. In this role you will: Own relationships with multiple accounts, be a trusted advisor, understanding customer needs and working together to identify new sales opportunities with existing customers. Negotiate with impact, securing contracts and new product opportunities that benefit both customers and the business. Represent … Seopa at customer meetings, conferences and exhibitions to aid business and organisational development (some travel within the UK required) Become a market expert, understanding customer, market and industry trends to anticipate future needs, identify and drive opportunities for growth, based on your knowledge of Seopa product lines. Provide product support for customer accounts, collaborating with other teams More ❯
London, England, United Kingdom Hybrid / WFH Options
Isimarkets
Direct message the job poster from ISI Markets ISI Markets is looking for a Customer Success Executive (“CSE”) to join our Global Customer success team. The role is the direct link between ISI Markets and our selected accounts in the region. From onboarding through to contract renewal, the CSE mission is to ensure customers are increasing their … touchpoint. Key Responsibilities: Build trusted relationships with customers and help retain and grow their business Ensure the smooth onboarding of clients and demonstrate an organized approach to regular proactive customer interaction Leverage your understanding of customers’ business strategies, goals, and key initiatives to make every client engagement highly valuable Advocate within the ISI Markets business to address the highest … priority customer needs, being the true voice of the customer Help ensure quick resolutions to client issues to minimize escalations Help identify and develop new champion users within existing subscribers and new opportunities within the selected accounts Work closely with internal resources to coordinate more bespoke client support and ensure a good fit of ISI Market’s offering More ❯
London, England, United Kingdom Hybrid / WFH Options
Liberis
Customer Operations Executive - Polish Speaking London, United Kingdom Customer Operations Executive - Polish Speaking About us Liberis is on a mission to supercharge the power of small businesses all over the world - delivering the financial products they need to grow through a network of global partners. Before all else, Liberis is a technology company, connecting finance with … vision. Up to now we have funded almost 40,000 small businesses with over $1.5bn - but we believe there is much more to be done. Who are we? The Customer Operations team are a global, multi skilled team under the Global Operations umbrella at Liberis. The overall objective is to provide the best experience to our merchants and partners … our active merchants, assisting them with any queries they have, or amendments they need to make to their account. We are also responsible for collating and responding to all customer feedback and sharing it with the rest of the business, acting as the voice of the customer which helps drive change and make improvements for our merchants. At More ❯
London, England, United Kingdom Hybrid / WFH Options
Chip – your wealth app
Customer Support Executive (Remote within the UK) Customer Support Executive (Remote within the UK) 1 day ago Be among the first 25 applicants What is Chip? Chip is your wealth app. It gives you one easy place for your savings and investments. So you can build, manage and grow your long term wealth. What is Chip … us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over … how to opt-out see: getchip.uk/legal/prize-savings-account-terms. You can opt out of any or all prize draws at any time by contacting our Customer Success team via our in-app chat, or emailing support on hello@getchip.uk. If you have opted out, you can opt back in at any time via the same More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
Ricoh UK
Ricoh UK Northampton, England, United Kingdom Join or sign in to find your next job Join to apply for the Customer Success Executive role at Ricoh UK Ricoh UK Northampton, England, United Kingdom Join to apply for the Customer Success Executive role at Ricoh UK Get AI-powered advice on this job and more exclusive features. … Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: Northampton Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born … for executing a range of client focused tasks that directly contribute to a seamless and efficient sales cycle, ensuring timely execution of post-sales activities that enhance the overall customer experience. Responsible for liaising between Sales and key business department including Order Processing, Credit Control, and Supply Chain, to coordinate and optimise workflows that elevate Support the Ricoh's More ❯
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: London (Hybrid) Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company … teams in all aspects of the back-office sales cycle. Collaborating with key departments such as order processing, credit control and supply chain to ensure streamlined processes throughout the customer journey and allow the sales teams to remain focused on customer engagement and order intake. Using a continuous improvement mindset, identifying and escalating potential process improvements for further … consideration. Working in collaborative way, utilising cross-functional communication to ensure smooth operations and excellent customer service is provided. Working within the defined roles and responsibilities as outlined by the Account Support Team Leader to deliver against KPIs and ensure sales receive agreed service levels. You will ideally have Previous administration and customer service experience. Excellent communication skills More ❯
We are looking for a Part timeCustomer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. Working hours - 24 hours per week Saturday & Sunday - 9am until 6pm 2 Weekday evenings - 4pm … quickly. You find it easy to juggle and prioritise different tasks. You're chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we're really looking for: ️ Someone with a genuine interest in Chip and is excited about being … and our mission to build the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have stopped reading by now, so More ❯
Shoreham-by-Sea, England, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - Customer Service Executive Mobile Reports to - Customer Support and Billing Manager Salary - Up to £25,000 + yearly performance based bonus Location - Hybrid Any Focus Group Office/Remote Join Focus Group as a Customer Service Executive – Mobile Who we are At Focus Group, we believe that people are at the heart of … every great customer experience. As a leading provider of IT and telecoms solutions, our Mobile division continues to grow – and we’re passionate about delivering an exceptional experience to every customer. We’re on the lookout for a Customer Service Executive to join our vibrant Mobile Customer Service team. In this role, you’ll be the … voice of Focus Mobile – supporting our customers, solving problems, and making a genuine difference every day. If you’re confident, customer-focused, and love finding solutions, this is the perfect opportunity to build your career with a company that puts service first. What we’re looking for We’re looking for someone who puts the customer at the More ❯
London, England, United Kingdom Hybrid / WFH Options
Feefo
Customer Support Executive - Maternity Cover Join to apply for the Customer Support Executive - Maternity Cover role at Feefo Customer Support Executive - Maternity Cover Join to apply for the Customer Support Executive - Maternity Cover role at Feefo Get AI-powered advice on this job and more exclusive features. Direct message the job poster … from Feefo About the role – Customer Support Executive Reporting to Customer Support Team Lead, the Customer Support Executive will be responsible for reactively engaging with Feefo customers to help them with day-to-day queries, ensuring issues are resolved quickly and effectively, by providing excellent first-line product support and customer service. Job Description … About the role – Customer Support Executive Reporting to Customer Support Team Lead, the Customer Support Executive will be responsible for reactively engaging with Feefo customers to help them with day-to-day queries, ensuring issues are resolved quickly and effectively, by providing excellent first-line product support and customer service. Job Requirements Have a More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Feefo
Feefo Petersfield, England, United Kingdom Join or sign in to find your next job Join to apply for the Customer Support Executive role at Feefo Feefo Petersfield, England, United Kingdom 2 days ago Be among the first 25 applicants Join to apply for the Customer Support Executive role at Feefo Get AI-powered advice on this … job and more exclusive features. Direct message the job poster from Feefo Reporting to Customer Support Team Lead, the Customer Support Executive will be Responsible for reactively engaging with Feefo customers to help them with day-to-day queries, ensuring issues are resolved quickly and effectively, by providing excellent first-line product support and customer service. … Job Description Reporting to Customer Support Team Lead, the Customer Support Executive will be Responsible for reactively engaging with Feefo customers to help them with day-to-day queries, ensuring issues are resolved quickly and effectively, by providing excellent first-line product support and customer service. Job Requirements Preferred Experience Have experience in a customerMore ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: Northampton Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born … for executing a range of client focused tasks that directly contribute to a seamless and efficient sales cycle, ensuring timely execution of post-sales activities that enhance the overall customer experience. Responsible for liaising between Sales and key business department including Order Processing, Credit Control, and Supply Chain, to coordinate and optimise workflows that elevate Support the Ricoh's … commitment to customer success by anticipating needs, removing obstacles, and ensuring a positive post-sale experience. To align and collaborate for an enhanced customer journey from order placement through fulfillment, enabling sales teams to concentrate on strategic customer engagement, relationship management, and revenue generation. Apply a customer-first and continuous improvement mindset and contribute insights that More ❯
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: London (Hybrid) Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company … for executing a range of client focused tasks that directly contribute to a seamless and efficient sales cycle, ensuring timely execution of post-sales activities that enhance the overall customer experience. Responsible for liaising between Sales and key business department including Order Processing, Credit Control, and Supply Chain, to coordinate and optimise workflows that elevate Support the Ricoh's … commitment to customer success by anticipating needs, removing obstacles, and ensuring a positive post-sale experience. To align and collaborate for an enhanced customer journey from order placement through fulfillment, enabling sales teams to concentrate on strategic customer engagement, relationship management, and revenue generation. Apply a customer-first and continuous improvement mindset and contribute insights that More ❯
London, England, United Kingdom Hybrid / WFH Options
Nebius Group Nebius Group
skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. The role We are looking for an experienced Account Executive to drive new business and meet revenue targets by selling Nebius AI Studio’s innovative solutions.You will identify and prospect potential clients, build and maintain a strong sales pipeline … to understand their needs and propose tailored AI solutions. Client management: Serve as the main point of contact for clients throughout the sales process, providing a high level of customer support and follow-up. Nurture long-term relationships with clients, ensuring customer satisfaction and repeat business. Collaborate with customer success teams to ensure smooth onboarding and implementation More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
compliant, and effortless. ? Our Mission: We simplify onboarding, data intelligence, and payments for regulated businesses. By combining smart technology, verified data, and financial infrastructure, we help professionals make every customer interaction secure, compliant, and efficient. ? Our Story: Founded in 2019 by James Owusu, Checkboard is a venture-backed B2B2C platform serving over 100 businesses across law, property, and automotive. … analysis using open banking, electronic document signing, and seamless payments. We are proudly supported by investors like Startup Funding Club, Deepbridge Capital, and other entrepreneurial backers. ? Why Join Checkboard? • Customer-Centric Impact: You’ll help regulated firms offer faster, smarter, and more secure services to their clients, real-time, verified, and painless. • Culture of Empowerment: We’re a startup … offices, benefit from share options, and take part in team socials across borders. • Inclusive at Heart: We foster an environment where every voice matters, diverse, equal, and collaborative. ? Role: Customer Success Analyst As a Customer Success Analyst, you’ll be a critical link between our data-driven platform and the regulated businesses we serve. You’ll ensure our More ❯
We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with all queries that come in through … quickly. You find it easy to juggle and prioritise different tasks. You're chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we're really looking for: ️ Someone with a genuine interest in Chip and is excited about being … and our mission to build the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have stopped reading by now, so More ❯
London, England, United Kingdom Hybrid / WFH Options
Hypervolt Limited
dedicated to providing innovative and reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. In a short timeframe, we became Trustpilot's highest rated EV charging manufacturer in the industry . We are proud to … energy infrastructure for future generations. Our Vision To become the world’s leading energy infrastructure company through a combination of pioneering technology (Ultra Grid), Exceptional Product Design and Exceptional Customer Service, creating a complete paradigm shift in transportation & energy consumption globally. Our Values Be Persistent: Solving problems, no matter the size, is crucial to our mission. Success rarely comes … perseverance. Be Accountable: In our fast-paced, collaborative environment, treat the company as your own. Take responsibility for improvements and mistakes alike, and communicate openly to ensure collective success. Customer-Centric: Always treat people as they want to be treated and remember that customers are the ultimate decision-makers. Dare to Dream: Technological advancements start as bold dreams believed More ❯
Account Exec/Customer Success Manager - Finance Aviation Sector Job Sector BI/SaaS/Research/IT Contract Type Permanent Location London (3 days a week) + Working from home Up to £40k basic (neg) + bens Job Reference MediaIQ-AviaFi1203 Do you have 18+ months customer success experience for a business intelligence platform? Do you have … on how to make money through the aviation cycle. They provide an excellent working culture, good benefits and on-going training and development. The Role of Account Exec/Customer Success Manager As a Account Exec/Customer Success Manager you'll play a pivotal role in ensuring that your clients receive exceptional service and achieve maximum value … from the data and intelligence platform and their sponsored events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities Engage with leadership to build out a successful customer journey Build relationships with customers More ❯
Nelson, England, United Kingdom Hybrid / WFH Options
Daisy
Join to apply for the Tier 2 Customer Service Executive role at Daisy 1 week ago Be among the first 25 applicants Join to apply for the Tier 2 Customer Service Executive role at Daisy Company Description Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain … Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses … on the horizon. Job Description Title: Tier 2 Customer Service Executive Salary: £24,300 per annum Location: Nelson Working Hours: Monday to Friday 8:30/9:00 - 17:00/17:30 (37.5 hours) You will be responsible for the effective resolution of escalated customer complaints. Supporting the Tier 1 agents through call handling, coaching, and More ❯
Truro, England, United Kingdom Hybrid / WFH Options
GWGI Group
Customer Success Executive – Media/Digital/SaaS Subscriptions Due to continued success and ambitious growth plans, gasworld is seeking a proactive Customer Success Executive to join our dynamic team. This is a fantastic opportunity to play a key role in our subscriptions business, working within an established and highly successful B2B company. We offer a … the outskirts of Truro. While this role requires commuting distance from our office, we offer hybrid working after the successful completion of the probation period. The Role As a Customer Success Executive, you will be responsible for managing and nurturing relationships with our subscribers, ensuring high levels of engagement, retention, and satisfaction. You will be the voice of … the customer within the business, identifying their needs and helping to enhance their experience with our services. Key Responsibilities Client Relationship Management: Maintain and update customer records using Microsoft Dynamics CRM, ensuring accurate data management. Retention & Engagement: Conduct quarterly check-ins with clients to drive engagement and renewal rates. Customer Insights: Understand customer needs, motivations, and More ❯
London, England, United Kingdom Hybrid / WFH Options
Connect Fibre
Get AI-powered advice on this job and more exclusive features. Customer Marketing Executive-Connect Fibre Work from home with regular team meetups Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the UK! We’re growing … will play a pivotal role in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and Recontracting. Key Responsibilities: ● Design, execute … business. ● Brief visually appealing content and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the business have visibility of marketing More ❯
London, England, United Kingdom Hybrid / WFH Options
Mindset AI
Mindset do everything we can to enable our customers to be successful and receive a positive experience with our platform. We are a collaborative group who are passionate about customer service and keep the customer at the forefront of all we do. As a Customer Success Executive, you’ll spend your time understanding the needs of … their teams. When you're not speaking with customers you understand how new features and functionality work and become a platform expert. You will be responsible for: Managing the customer relationship(s) and being their point of contact within Mindset AI. Supporting their transition from Sales prospect to fully engaged users of our platform including onboarding and training. Introducing … maximum value from everything we have to offer. Engaging with customers on a regular and timely basis to make sure they are receiving the service they need. Being the customer expert: build a deep understanding of the customer's use case, pain points & goals and voicing this internally. Be the platform expert for customers to communicate the functionality More ❯
London, England, United Kingdom Hybrid / WFH Options
Awin Global
Junior) Customer Insights & Strategy Executive (f/m/d) London, England, United Kingdom Purpose of Position As a Customer Insights & Strategy Executive you will be responsible for supporting the Customer Insights & Strategy Leads and Client Director in delivering insights and strategy to our top performing clients and commercially challenging situations. Key Tasks Data provisioning More ❯