London, England, United Kingdom Hybrid / WFH Options
elay.io
Would you like to start your career in the exciting world of software? We have a fully remote customer success executive position, where you will be responsible for building and maintaining customer relationships. You will work closely with our sales and support teams to ensure that our customers are satisfied with our products and services. You will … and you will be responsible for ensuring that their needs are met and their issues are resolved in a timely and efficient manner. You will be responsible for driving customer adoption, retention, and satisfaction. Responsibilities Act as the primary point of contact for customers, and develop long-term relationships with them Understand customer needs and pain points, and … help them achieve their goals through our products and services Educate customers on the benefits of our products and services Manage customer onboarding, adoption, and retention processes Monitor customer usage and engagement, and proactively identify areas for improvement Collaborate with the sales and support teams to resolve customer issues and escalate as needed Conduct regular check-ins More ❯
London, England, United Kingdom Hybrid / WFH Options
Grey Matter Recruitment
Social network you want to login/join with: Senior Sales Executive @ AI Customer Experience Platform, London Client: Grey Matter Recruitment Location: London, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: cab4a9e68571 Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: Fantastic opportunity with one of the most sophisticated CX platforms in the … market. The Company AI conversation analytics and customer orchestration SaaS 100% revenue growth YoY Dynamic and diverse team located across Europe Excellent benefits package including family & health insurance, retirement contributions, health & wellbeing perks, and more The Role 360 Hunter/Farmer sales role targeting enterprise-level clients Covering entire UK & EMEA territory Working with major OEMs and Marketplaces Collaborating More ❯
London, England, United Kingdom Hybrid / WFH Options
Chaser
Job Description: Customer Success Executive Location: Remote Role Description Chaser is on a mission to transform how businesses manage credit control - helping them get paid faster without damaging customer relationships. We’re looking for a Customer Success Executive to be the first point of contact for our customers, delivering exceptional support across email, live chat … Help Centre, identifying ways to improve and scale our self-serve resources. As you grow in the role, you'll take on more proactive responsibilities across onboarding, feature adoption, customer retention, and more - helping customers unlock maximum value from Chaser. This role is crucial in driving customer retention and satisfaction, as well as improving the customer journey … through insightful feedback, documentation, and support process enhancements. Your work will directly impact how users experience Chaser - turning customers into long-term advocates. Key Responsibilities Customer Support: Provide first-class support to our users via email, live chat, and video call, resolving queries quickly, empathetically, and effectively. Onboarding & Relationship Management: Guide new customers through their Chaser set-up and More ❯
Wilmslow, England, United Kingdom Hybrid / WFH Options
Furza
applicants This range is provided by Furza. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Customer Success Executive Location: South Manchester Are you ambitious, driven, and looking to launch a career in tech sales and customer success? We’re hiring on behalf of a … function Job function Sales and Business Development Industries Computer and Network Security Referrals increase your chances of interviewing at Furza by 2x Sign in to set job alerts for “Customer Success Executive” roles. Manchester, England, United Kingdom 3 weeks ago Greater Manchester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 1 month ago Manchester, England, United … United Kingdom 4 days ago Wilmslow, England, United Kingdom 3 days ago Manchester, England, United Kingdom 3 weeks ago Manchester, England, United Kingdom 3 days ago Head of CSM (Customer Success Management) (Fixed Term Contract - 12 month Maternity Cover) Manchester, England, United Kingdom 1 month ago Manchester, England, United Kingdom 2 weeks ago Senior Customer Success Manager - HR More ❯
London, England, United Kingdom Hybrid / WFH Options
With Intelligence
weeks ago Be among the first 25 applicants Our Customer Success team are an important segment of the Sales team at With Intelligence. Working alongside the Account Management and New Business function, the team is responsible for driving usage and adoption, engaging with clients, and improving the health of accounts to ensure success for the customer, and ultimately … be supporting a growing book of clients, providing the opportunity to own relationships with some of the biggest names in the investment landscape. The candidate should be passionate about customer engagement with excellent communication skills and appreciate how good data discipline underpins this, enabling the implementation of measurable tactics to achieve results. You will have a critical role in … all feedback to Account Managers and in CRM systems to highlight risk and opportunity Requirements Strong verbal and written communication skills Experience in a client-facing role such as customer success, account management, or sales support — ideally in SaaS, Fintech, or CRM platforms. Energetic with an ability to connect quickly with people at all levels Professional, credible, confident, driven More ❯
London, England, United Kingdom Hybrid / WFH Options
Ascertia – An InfoCert Company
software products, which are sold globally, primarily through a network of local reseller partners. Ascertia is experiencing solid revenue growth and continues to expand its team to deliver outstanding customer success and drive further adoption of our solutions. With over 100 full-time employees, Ascertia offers a fantastic opportunity for talented professionals to join a growing organisation committed to … excellence. Role Overview The Customer Implementation Executive (CSE) is a key member of the team, responsible for deploying and supporting Ascertia’s solutions on a day-to-day basis. You will work closely with customers, partners, and internal teams to ensure seamless deployment, onboarding, and support for Ascertia's products, ensuring customer satisfaction and success. This role … requires a hands-on technical professional who excels at system configuration, solution deployment, and managing post-sales customer relationships. Your focus will be on ensuring our customers and partners have the tools, guidance, and support they need to succeed with our products. Key Responsibilities Deployments and Solution Support Lead product deployment and configuration for Ascertia’s solutions (SigningHub and More ❯
London, England, United Kingdom Hybrid / WFH Options
Kammadata
remotely, we expect team members to be in the office weekly to foster collaboration and team spirit. What is the role? As we scale, we are seeking a proactive Customer Support Executive to join our team. This critical role involves nurturing customer relationships, identifying upsell opportunities, and championing customer feedback within the business. You will ensure … high-growth, innovative tech company, and curious to learn about the technology that powers our solutions. What you’ll be doing: Managing support tickets : Responding promptly and effectively to customer support inquiries, ensuring each ticket is resolved efficiently while maintaining clear communication throughout the process. Owning the customer journey: Acting as a trusted advisor from onboarding through to … products. Building strong relationships: Cultivating connections with stakeholders at all levels, from senior decision-makers to operational teams, to understand their unique needs and challenges. Representing Kamma: Embodying a customer-first attitude and consistently delivering exceptional service to reinforce Kamma’s reputation. Managing retention and risk: Proactively addressing customer concerns, monitoring usage patterns, and implementing strategies to minimise More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Recruitment Revolution
for a new opportunity with a $9 billion leader that can provide you with stability and exciting challenges, wed love to hear from you. The Role at a Glance: Customer Service/Sales Support Exec Caerphilly Office Based 3 Days Per Week/Hybrid Working Competitive Market Salary Plus Excellent Company Benefits Including Pension Scheme, Annual Bonus Scheme, Discounted … Week Company: Global Distributor of chemicals & ingredients used in everyday products Culture: Work with real purpose. Grow how you want to. Be who you are Your skills/background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software, Export Trade. As a Customer Service/Sales Support Exec, you will be the first … point of contact for our customers and a vital part of our fantastic Customer Service team. As the face of our business, you play a key role in building loyalty and trust. What your day might look like: Working closely with your Account Manager to build relationships with your dedicated customer base, maintaining and growing customer accounts More ❯
London, England, United Kingdom Hybrid / WFH Options
Fanvue LLC
At Fanvue, creators are at the core of everything we do, and great support is a vital part of their experience. We’re looking for a passionate and proactive Customer Support Executive to join our Support team. This is a full-time, remote position ideal for someone who loves helping people, communicates with empathy and precision, and thrives … in a fast-moving environment. What you'll do: Respond to customer queries from creators and fans via live chat and email. Provide timely, thoughtful and solution-focused responses during weekend hours. Troubleshoot platform issues, payments, and content concerns using internal tools and processes. Escalate urgent or complex queries appropriately, following existing protocols. Maintain high levels of empathy and … flag bugs, feedback, or trending support topics to the wider team. Contribute to internal documentation and user-facing help articles as needed. Who you are: 1+ year in a customer support or service role, preferably in a digital, creator or tech platform. Excellent written communication skills with an empathetic, clear, and friendly tone. Comfortable working independently during weekends with More ❯
London, England, United Kingdom Hybrid / WFH Options
Awin Global
Customer Insights & Strategy Executive (f/m/d) As a Customer Insights & Strategy Executive, you will support the Customer Insights & Strategy Leads and Client Director in delivering insights and strategies to our top clients and in challenging commercial situations. Key Tasks Data provisioning – transforming and formatting data for analysis Reviewing datasets for cleanliness Analysis More ❯
London, England, United Kingdom Hybrid / WFH Options
Chaser
Job Description: Customer Success Executive Location: Remote Role Description Chaser is on a mission to transform how businesses manage credit control Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. - helping them get paid faster without damaging customer relationships. We’re looking for a Customer Success Executive … Help Centre, identifying ways to improve and scale our self-serve resources. As you grow in the role, you'll take on more proactive responsibilities across onboarding, feature adoption, customer retention, and more - helping customers unlock maximum value from Chaser. This role is crucial in driving customer retention and satisfaction, as well as improving the customer journey … through insightful feedback, documentation, and support process enhancements. Your work will directly impact how users experience Chaser - turning customers into long-term advocates. Key Responsibilities Customer Support: Provide first-class support to our users via email, live chat, and video call, resolving queries quickly, empathetically, and effectively. Onboarding & Relationship Management: Guide new customers through their Chaser set-up and More ❯
Plymouth, England, United Kingdom Hybrid / WFH Options
Ark Recruitment
This range is provided by Ark Recruitment EST. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Customer Success Executive Location: Plymouth (hybrid – regular clients visits) Salary: Up to £30,000 DOE + Benefits This is a great role with a well-established and values-led … IT services business that has been transforming the way companies across Devon & Cornwall approach their technology needs. With decades of experience and a record of customer-first service and sustainable growth, this company is now looking for a Customer Success Executive to join their dynamic and collaborative team. If you’re passionate about delivering exceptional client service … difference to clients and support long-term business transformation. Supportive benefits – A strong package including health cover, volunteering days, social events, and meaningful progression. The Role Reporting to the Customer Success Manager, you’ll play a pivotal role in building trust-based relationships with assigned clients. You’ll ensure they’re getting the most out of their services, identifying More ❯
About the Role: We are seeking a Clinical Customer Success Executive with a strong clinical and corporate background to join our team. This role leverages your medical expertise to drive client satisfaction and successful adoption of Hippocratic AI's solutions. This role will partner with and report to the Chief Medical Officer. While this is a remote role … physician teams and participate in in-office strategy discussions in Palo Alto. Qualifications Must-Have : Active Medical Doctor (MD) license 5 years minimum of clinical experience Proven success in customer-facing roles, such as customer success, account management, or healthcare leadership. Strong background in project management. Strong communication and leadership skills. Ability to travel extensively Preferred: Experience with More ❯
Bedford, England, United Kingdom Hybrid / WFH Options
Advancing People
Are you due to Graduate shortly? OR Are you a recent graduate with 1-2 years' customer service experience - ideally Business to Business? Coupled with strong IT skills - Outlook, Excel, Teams and use of CRM's? Do you enjoy speaking to and helping people? If so, our rapidly expanding client, within the technology sector is keen to hear from … you! This varied Customer Success Executive role will be paying a basic salary of £25,000 - £27,000 plus benefits, working remotely, living within 30 minutes of Bedford or Sandy, Bedfordshire. Ideally will be a car driver, however our client is also based within 5 minutes' walk of a train station. The role: After a thorough and well … concise career path set up for you to flourish The Person: You could be due to Graduate shortly or you could be a recent graduate with 1-2 years' Customer Service experience, as well as strong IT skills and solid experience of using Outlook, Teams and Excel. You will be working from templates so there is no need to More ❯
Customer Service Executive Connect Fibre Working from home £27,000 plus benefits Company overview Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more … than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need … with accurate, friendly and knowledgeable support to help them get the most out of their products and to resolve any issues in a timely manner. Role Requirements: • Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact • Provide 1st line technical, account, sales, and general support to customers across multiple channels, including telephone More ❯
London, England, United Kingdom Hybrid / WFH Options
Connect Fibre
Customer Service Executive Connect Fibre Working from home £27,000 plus benefits Company overview Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. If you want to know about the requirements for this role, read on for all the relevant information. With broadband speeds … of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be … passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will provide customers with accurate, friendly and knowledgeable support to help them get the most out of their products and to resolve any issues in a timely manner. Role Requirements: • Have a customerMore ❯
London, England, United Kingdom Hybrid / WFH Options
Connect Fibre
new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to … join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will provide customers with accurate, friendly and knowledgeable support to help them get the most out … of their products and to resolve any issues in a timely manner. Role Requirements: • Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact • Provide 1st line technical, account, sales, and general support to customers across multiple channels, including telephone, chat, social and email • Ability to diagnose and troubleshoot technical issues related to More ❯
Chesterfield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Service Executive, chesterfield col-narrow-left Client: Connect Fibre Location: chesterfield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Customer Service ExecutiveConnect Fibre Working from home£27,000plus benefits Company … new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to … join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will provide customers with accurate, friendly and knowledgeable support to help them get the most out More ❯
Oxford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Service Executive, oxford district col-narrow-left Client: Connect Fibre Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Customer Service ExecutiveConnect Fibre Working from home£27,000plus … new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to … join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will provide customers with accurate, friendly and knowledgeable support to help them get the most out More ❯
Hounslow, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Service Executive, south west london col-narrow-left Client: Connect Fibre Location: south west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Customer Service ExecutiveConnect Fibre Working from home … new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to … join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will provide customers with accurate, friendly and knowledgeable support to help them get the most out More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to … join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will provide customers with accurate, friendly and knowledgeable support to help them get the most out … of their products and to resolve any issues in a timely manner. Role Requirements: • Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact • Provide 1st line technical, account, sales, and general support to customers across multiple channels, including telephone, chat, social and email • Ability to diagnose and troubleshoot technical issues related to More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to … join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will provide customers with accurate, friendly and knowledgeable support to help them get the most out … of their products and to resolve any issues in a timely manner. Role Requirements: • Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact • Provide 1st line technical, account, sales, and general support to customers across multiple channels, including telephone, chat, social and email • Ability to diagnose and troubleshoot technical issues related to More ❯
Lincoln, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to … join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will provide customers with accurate, friendly and knowledgeable support to help them get the most out … of their products and to resolve any issues in a timely manner. Role Requirements: • Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact • Provide 1st line technical, account, sales, and general support to customers across multiple channels, including telephone, chat, social and email • Ability to diagnose and troubleshoot technical issues related to More ❯
Telford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to … join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will provide customers with accurate, friendly and knowledgeable support to help them get the most out … of their products and to resolve any issues in a timely manner. Role Requirements: • Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact • Provide 1st line technical, account, sales, and general support to customers across multiple channels, including telephone, chat, social and email • Ability to diagnose and troubleshoot technical issues related to More ❯
Leicester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to … join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will provide customers with accurate, friendly and knowledgeable support to help them get the most out … of their products and to resolve any issues in a timely manner. Role Requirements: • Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact • Provide 1st line technical, account, sales, and general support to customers across multiple channels, including telephone, chat, social and email • Ability to diagnose and troubleshoot technical issues related to More ❯