IT Help Desk Specialist
- Hiring Organisation
- A-Line Staffing Solutions
- Location
- Smithfield, Rhode Island, United States
- Employment Type
- Permanent
- Salary
- USD Annual
tracking application which is updated as system validations are made. When not handling calls, the Application Technical Specialist will provide updates via email, Excel, etc. The Application Technical Specialist will support multiple technical rollout projects simultaneously; project timelines may run into evenings, nights, and across different time zones … coupled with computer diagnostic and problem-solving skills • Clear, accurate, and tactful communication skills, both verbal and written • Working knowledge of MS Word, Excel, and Access • Previous experience with IT Ticketing Support Systems (e.g., ServiceNow) preferred • Previous experience with onsite computer hardware deployments/instillations highly preferred ...