Shrewsbury, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (PHP-based application) Company: Global Software Company - DevOps/Version Control/Security Location: Fully remote Client: Hawksworth Job Category: Other EU Work Permit Required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: We are seeking a Senior Technical SupportEngineer with expertise in supporting PHP-based applications, such as Zend Framework. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, particularly on mainframes, is a plus but not essential. Key responsibilities include: Representing … and troubleshooting performance and integration issues Supporting Linux and Windows server environments Basic networking and shell scripting knowledge Requirements include: 5+ years in tech support Hands-on experience with PHP-related technologies Experience with Linux and Windows servers Basic networking and shell scripting skills If you are excited about More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Client: Hawksworth Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: We are seeking a Senior Technical SupportEngineer with expertise supporting PHP-based applications, such as Zend Framework, across Linux and Windows environments. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, particularly on mainframe, is a plus but not essential. … the first point of contact Assisting customers by demonstrating your PHP expertise Diagnosing and troubleshooting performance and integration issues Requirements: 5+ years in tech support Hands-on experience with PHP related technology Linux and Windows server experience Basic networking and shell scripting If you are excited about joining a More ❯
Stoke-on-Trent, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, trusted … by organizations including NASA, with a broad client base. We are seeking a Senior Technical SupportEngineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. … point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting If you are excited about joining a global More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Whatsoninleeds
Position: Technical SupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly … reputable software company, known to clients including NASA, Electronic Arts, Samsung, and Tesla. We are seeking a Senior Technical SupportEngineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on both … of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Utilize your technical skills: 5+ years in tech support, hands-on PHP experience, Linux and Windows server knowledge, basic networking and shell scripting If this sounds like you and you're excited to More ❯
Daresbury, England, United Kingdom Hybrid / WFH Options
Ivanti
ready to join us on the journey to elevate Everywhere Work? Why We Need You! We’re seeking individuals who can provide exceptional technical support to our customers and partners. Strong technical expertise and excellent customer interaction skills are essential for this role. You’ll be working directly with … should have a strong technical background and enjoy troubleshooting issues. Normal operations regularly require communicating with customers, managing critical issues, and providing world-class support to customers. The SupportEngineer will receive cases electronically through our Support portal and will also be part of an inbound … customers and partners. Act as customer advocate when reporting issues to engineering and closely work with other cross-functional teams to have a best support experience for Ivanti customers. To provide enterprise-level technical and functional support for Ivanti Enterprise Service Management products to global customers, partners, and More ❯
London, England, United Kingdom Hybrid / WFH Options
Spirit UK Ltd
Senior Technical Specialist – Support and Project – Home Working Working SpirIT is looking for a permanent Senior IT Project and Level 3 SupportEngineer to start ASAP. Flexible working hours, high trust environment, very friendly and family focused team of eight engineers. Client base is primarily 3rd sector More ❯
London, England, United Kingdom Hybrid / WFH Options
BeyondTrust
you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Technical SupportEngineer: Responsible for supporting customers as they deploy … judgment in communication with customers during configuration and troubleshooting processes. What You’ll Do Manage customer communication and expectations. Provide phone, email and chat Support to assigned accounts. Provide troubleshooting and debugging of customer problems. Act as the customer liaison to Engineering, Sales, and Field Engineer teams. Transition … product issues to Engineering and product enhancements to Product Management, tracking status to the customer regularly. Escalate critical issues and roadblocks to the Technical Support Manager. Be a part of the on-call rotation for the assigned product team. What You’ll Bring Bachelor’s degree preferred in a More ❯
digital technology services, and we provide large-scale technologic solutions to big companies. What we look for? We are seeking a Senior Mulesoft Platform SupportEngineer to lead the operational support and maintenance of the Mulesoft Anypoint Platform. This role involves ensuring high availability, performance, and reliability … technical guidance. Mandatory requirements: Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of experience in IT operations or platform support roles. In-depth knowledge of Mulesoft Anypoint Platform components. Experience with monitoring and logging tools such as Splunk or ELK Stack. Strong understanding of … when you refer professionals. - The option to pick between 12 or 14 payments along the year. - Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime ) - UST Club Platform discounts and gym Access discounts If you would like to know more, do not hesitate More ❯
London, England, United Kingdom Hybrid / WFH Options
Drata
Join to apply for the Senior Support Services Engineer - EMEA (Remote) role at Drata Summary As a Senior Support Services Engineer, you will play a crucial role in ensuring our customers receive prompt and effective technical support. You will be responsible for addressing customer inquiries … troubleshooting and resolution. Serve as the point of contact for escalated technical issues, leading resolution efforts as a SWAT leader from lower-tier technical support teammates. Proactively monitor error logs and performance metrics for large customers, providing support to prevent potential issues. Collaborate with internal teams to improve … our tech stack, including APIs, integrations, and automation. Document and track customer issues and resolutions in our support ticketing system. Contribute to support documentation, FAQs, troubleshooting guides, and knowledge base articles. Lead technical enablement sessions for support teams to keep them updated on technical issues and changes. More ❯
digital technology services, and we provide large-scale technologic solutions to big companies. What we look for? We are seeking a Junior Mulesoft Platform SupportEngineer to assist in the daily operations, monitoring, and maintenance of the Mulesoft Anypoint Platform. This entry-level position is ideal for individuals … eager to develop expertise in integration platform support within a dynamic IT environment. High english level is required. Key Responsibilities: Monitor platform health and performance using tools like Anypoint Monitoring. Assist in deploying and managing APIs and integrations on CloudHub and on-premise environments. Support incident response and … troubleshooting under the guidance of senior team members. Perform routine maintenance tasks, including log analysis and system checks. Document operational procedures and support activities. Collaborate with cross-functional teams to ensure platform stability. Mandatory requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Basic understanding of More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Responsibilities: Provide technical support for PHP-based applications, such as Zend Framework, across Linux and Windows environments. Diagnose and troubleshoot performance and integration issues. Represent the … client as the first point of contact for support queries. Assist customers by demonstrating expertise in PHP and related technologies. Requirements: 5+ years in technical support or related field. Hands-on experience with PHP-related technologies. Experience with Linux and Windows servers. Basic networking and shell scripting skills. More ❯
Watford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Responsibilities: Provide technical support for PHP-based applications, such as Zend Framework, across Linux and Windows environments. Diagnose and troubleshoot performance and integration issues. Represent the … client as the first point of contact for support inquiries. Assist customers by demonstrating expertise in PHP technologies. Requirements: 5+ years of experience in technical support. Hands-on experience with PHP-related technologies. Experience with Linux and Windows servers. Basic networking and shell scripting skills. EU work permit required. More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Responsibilities: Provide technical support for PHP-based applications, including Zend Framework, across Linux and Windows environments. Diagnose and troubleshoot performance and integration issues. Represent the company … as the first point of contact for clients. Assist customers by demonstrating expertise in PHP technologies. Requirements: 5+ years in technical support roles. Hands-on experience with PHP-related technologies. Experience with Linux and Windows servers. Basic networking and shell scripting skills. EU work permit required. Additional Information: Database More ❯
Stevenage, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (PHP-based application) Company: Global Software Company - DevOps/Version Control/Security Location: Fully remote Responsibilities: Provide technical support for PHP-based applications, such as Zend Framework, across Linux and Windows environments. Diagnose and troubleshoot performance and integration issues. Represent the More ❯
Derby, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Job Category: Other Client: Hawksworth Location: Derby, United Kingdom EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Support and … troubleshoot PHP-based applications, such as Zend Framework, across Linux and Windows environments. Provide technical support for the client's environment, working on both Linux and Windows servers. Optional: database experience, ideally on mainframe. Represent the client as the first point of contact. Diagnose and troubleshoot performance and integration … issues. Required experience: 5+ years in tech support, hands-on PHP technology, Linux and Windows server experience, basic networking and shell scripting. Ideal Candidate: Someone with experience supporting PHP applications, familiar with Zend Framework, and comfortable working in a remote, global environment. Application Process: Send your CV via More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Requirements: Experience supporting and troubleshooting PHP-based applications, such as Zend Framework Experience with Linux and Windows environments 5+ years in technical support Hands-on experience … with PHP-related technology Basic networking and shell scripting skills EU work permit required Responsibilities: Provide technical support for PHP-based applications Diagnose and troubleshoot performance and integration issues Represent the client as the first point of contact Assist customers demonstrating PHP expertise Additional Information: Our client is a More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical SupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Requirements: Experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments 5+ years in tech support Hands-on experience with More ❯
organizations reduce risks and costs associated with managing their IT environment. The Ivanti Entreprise Service Management (ESM) IT Service Management platform combines ITIL process, support and delivery to provide a flexible, intuitive and self-managing application in the cloud and on-premise. The company has received numerous awards for … developing solutions that make a difference and in having fun while doing it, Ivanti is the place for you! Meet the Team: Our Technical Support Engineers contribute to the success of our global customers by supporting their critical business operations. They are experts in our Ivanti IT Service Management … through effective collaborative troubleshooting, research and testing or for more complex issues engages directly with back-line and product development teams. They provide excellent support by working in shifts and they are offered many opportunities for skills development and career growth. It is a fantastic role to develop expertise More ❯
London, England, United Kingdom Hybrid / WFH Options
Skills Provision
narrow-right Job Reference: b15550c3a0cd Job Views: 6 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Skills Provision is actively searching for a Support Engineer. The employing business is a growing AI entity that creates deep learning solutions for organisations globally. In this hybrid role, the successful applicant … fast-paced environment. Due to working patterns, this role requires individuals who can work under European and American time zone constraints. Sector: IT Location: Remote Length of contract: Permanent Salary and Package Personal days Company retreats Stock options The Role This position is well suited to someone with an … enthusiasm for customer engagement and technical innovation. Duties include, but are not limited to: Technical sales support: understanding the client’s needs for computer vision applications and explaining technical aspects during the sales process. Field application engineering: engage with customers directly to understand their challenges. Production Knowledge: offering specialised More ❯
Erskine, Scotland, United Kingdom Hybrid / WFH Options
DXC Technology
Job Description: iAction Engineer – Roles, Responsibilities, and Specifications This role provides user-provisioned desktop-based operational service and support for multiple clients. The successful candidate will join a highly skilled team of support engineers providing 2nd line technical support. The role requires a flexible work ethic and … a pragmatic approach to IT support. Candidates should have a first/second line support background, excellent customer service and communication skills, along with methodical troubleshooting techniques. This role will require some working from the DXC site in Erskine. The team is responsible for providing remote 2nd line … support within a cloud environment supporting Windows Server 2003/2008 R2/7/10. You will provide telephone technical support to end users, on-site engineers, and implementation teams as required. The team investigates, diagnoses, and resolves incidents/problems experienced by customers, with incidents raised More ❯
recent graduate that is keen to develop their career within IT. Working in a small team, you will provide first and second line IT support to the business' clients. Please note that this role offers remote working however occasional travel into Central London will be required for client … is desirable. The initial focus of this role will be troubleshooting hardware and software issues, resolving network and desktop issues and responding to client support requests. Experience with any of these additional key technologies is desirable; Egnyte, 1Password, Creative Cloud, Sophos Endpoint, Microsoft 365 Admin/Entra/InTune More ❯
London, England, United Kingdom Hybrid / WFH Options
Careers at Drata
As a Senior Support Services Engineer, you will play a crucial role in ensuring our customers receive prompt and effective technical support. You will be responsible for addressing customer inquiries, troubleshooting technical issues, and providing solutions to ensure smooth operation of our products/services. Your expertise will … Serve as the point of contact for escalated technical issues, leading the resolution process as a SWAT leader, as appropriate from lower tiered Technical Support teammates Proactively monitor error logs and performance metrics for large customers, providing proactive support to prevent potential issues. Collaborate with internal teams to … explore opportunities for evolving our internal tech stack, including APIs, integrations, and automation. Document and track customer issues and resolutions in our support ticketing system, ensuring thorough and accurate records. Contribute to the development and maintenance of support documentation, including FAQs, troubleshooting guides, and knowledge base articles. Lead More ❯
London, England, United Kingdom Hybrid / WFH Options
Realtime Recruitment
development teams. Incident Management: Supporting incident commanders by executing documented resolution steps. Logging incidents in the tracking system with clear symptom documentation. Collaborating with support, security, engineering, and customers to resolve incidents. Monitoring scheduled jobs for operational impact and identifying failures. Automation and Tooling: Deploying and operationalizing tooling with … VMware) and Linux/Windows operating systems. 3+ years of experience in a Tier II or Senior role (Technical Call Center, NOC, System/Support Engineering) or a Bachelor's degree in Computer Science or a related field. Seniority level Entry level Employment type Full-time Job function Information More ❯
Wil jij jouw technische expertise inzetten om klanten te ondersteunen bij hightech sorteersystemen en geavanceerde automatiseringsoplossingen? Solliciteer nu! Jouw profielVoor deze functie zoeken we een technisch en communicatief sterke professional die snel kan schakelen en oplossingsgericht wer More ❯