2 of 2 Remote/Hybrid Service Desk Manager Jobs

recently welcomed brands Fuel10k and Merchant Gourmet, our portfolio is packed with iconic favourites - and continues to grow. Role Purpose As our IT Service Support Lead, you'll play a pivotal, hands-on role in delivering exceptional IT Service Desk and Service Management operations. … ITSM tooling, drive service excellence, lead operational turnaround, and act as Major Incident Manager - ensuring swift service restoration, effective communication, and a brilliant colleague experience. What you'll be doing Lead day-to-day IT Service Desk operations, setting clear performance standards and driving significant ...

Role: Service Desk Manager Company: Managed Service Provider Location: Finchley (Hybrid) - 3 days in the office Salary: £45,000 - £60,000 Team Leadership: Manage, mentor, and train technical support staff, including hiring and performance evaluation. Operational Management: Oversee day-to-day service desk operations ...