Lending Servicing Officer
- Hiring Organisation
- Allica Bank
- Location
- Manchester, Greater Manchester, United Kingdom
- Salary
- £ 60 K
customers through timely, accurate and professional handling of all in-life servicing requests.Take ownership of customer enquiries from receipt through to resolution, ensuring excellent communication throughout.Complete a broad range of lending servicing activities including (but not limited to):Early settlementsRedemptionsProduct switch requestsLoan restructuresBank account amendmentsCustomer maintenanceGeneral loan administrationReview customer requests … commercial awareness and understanding of lending products and servicing activities.Good understanding of Conduct Risk, Consumer Duty and Treating Customers Fairly principles.Excellent written and verbal communication skills.Strong relationship management skills with the ability to work collaboratively across multiple business areas.Strong IT and systems skills, with confidence using digital platforms ...