Senior Manager Global Product Support (all genders)
- Hiring Organisation
- Lam Research Salzburg
- Location
- Austria
- Employment Type
- Permanent
- Salary
- EUR Annual
situations where standard procedures have failed to isolate or fix problems in non-functioning equipment systems or software. Establishes and maintains lines of communication with design engineering and software development on design, reliability and maintenance issues. Ensures that engineers are current with the latest upgrades and/or new releases. … issues Lead root cause analysis and corrective action (RCCA) processes across global teams Act as the global escalation point for customer issues, ensuring clear communication and rapid response Partner with field service teams to improve installation quality, uptime, and service efficiency Monitor customer feedback and field performance data to identify ...