Service Desk Analyst MSP North London
- Hiring Organisation
- THAMES 360
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £30,000 per annum
take on the dispatch role — allocating incoming requests and balancing team workloads What We're Looking For Excellent customer service, telephone, and client-facing skills Previous experience providing IT support (1st line or helpdesk) Strong troubleshooting skills with Windows OS and Microsoft Office Hands-on experience (or solid … SharePoint A keen interest in networking technologies Ability to build, configure, administer, and support Windows devices (laptops, desktops, etc.) Clear verbal and written communication skills — able to explain technical issues to users of all skill levels A genuine passion for learning new technologies, demonstrated through certifications, personal projects ...