Senior Service Desk Analyst (2nd Line)
- Location
- Leicester, England, United Kingdom
and a commitment to delivering a professional service. The ability to manage competing priorities and stay organised in a fast-paced environment. Strong communication skills, with the ability to explain technical information clearly to people at all levels. Experience of writing technical documentation or knowledge articles. An approachable … supportive working style and strong interpersonal skills. The ability to give clear, balanced and constructive feedback. A proactive attitude towards knowledge sharing, service improvement and developing others. Discretion when handling sensitive or confidential information. It Would Be Great If You Also Have Experience of mentoring, coaching or developing colleagues. Experience ...