13 of 13 Remote Support Specialist Jobs

Application Support Specialist Hybrid (Southampton) Open to candidates from operational, logistics, or trade environments with ERP experience Were hiring an Application Support Specialist to join our growing support team in Southampton. This hybrid role is ideal for someone with hands-on experience in operational systems such as ERP platforms used in builders merchants, plumbing suppliers … technical, systems-focused career. Youll be joining a well-established enterprise software company that delivers ERP solutions to thousands of businesses. Were looking for someone who understands how systems support day-to-day operations and is eager to grow their technical capabilities in a collaborative, customer-focused environment. What Youll Be Doing Supporting ERP customers via phone, email, and … customers and ensuring timely, professional resolution of cases What Were Looking For Experience using ERP systems (e.g. SAP, Sage, Uniplan) for inventory, order processing, or logistics Exposure to customer support, CRM systems, or operational workflows Strong communication skills and ability to explain technical issues clearly A proactive mindset and willingness to take ownership of support cases Comfortable working More ❯

The Job: Job Title: Support Specialist (1st Line) Industry: Software House Working Set-Up: Remote first - Candidates must be commutable to Newcastle for occasional team meetings and social events Salary - £30,000-£35,000 per annum Interview process: 2 stages The Role: Leo Technology have partnered with an exciting business who specialise in employee app and intranet solutions. … Their award winning platform is on a mission to make communication simple and due to organic company growth, they're now looking to appoint a talented Support Specialist. This is a 1st Line Support role, where you'll be responsible for working alongside their Technical Support Lead to play a key role in delivering support to … their customers. On a day to day basis, you'll provide technical support via email, phone, and chat to resolve technical problems efficiently and effectively, escalating complex issues to 2nd Line support where necessary. This is a fantastic opportunity for someone with a couple of years of support experience behind them who is looking for an exciting More ❯

Hi We're on the lookout for a strong Technical Support Specialist to join Noda, an innovative Open Banking payments platform. If you're fueled by fintech excitement and seek a global career journey, keep reading What is Noda? Noda is reshaping online payments, allowing seamless transactions from customers to merchants' bank accounts. We're seeking a talented … Technical Support Specialist to be part of our dynamic team. Your mission: Support for clients (companies) in the process of integration with our functionality; Quality control of integrations, testing; Maintaining an integration FAQ; Support for system operation; Assistance in the development of integration documentation. Your skills and experience: 2+ years of experience in technical support More ❯

based in London, with a team of doctors, researchers, developers and data scientists that bring together software engineering, machine learning expertise and medical experience to build clinical algorithms to support primary care clinicians. The team is dedicated to creating digital health software to deliver Population Health interventions individualized to patients. This involves the continuous scanning of the entire health … work with over 250 primary care practices covering 2.5 million patients. The Role We are looking for an experienced GP Practice Manager to join our team as a Practice Support Specialist; to ensure our clients achieve the best possible outcomes with our software. If you meet the following criteria, we want to hear from you: A solid understanding … skills Enthusiasm for technology in primary care The ideal candidate will bring a strategic mindset, operational expertise, and a commitment to fostering great customer relationships. We are looking Practice Support Specialist to ensure our clients achieve the best possible outcomes with our software. If you understand the workings of GP practices and have exceptional people skills, we want More ❯

industry. Our mission is to transform how tradespeople run their businesses by providing them with software they can depend on. We are looking for an energetic and motivated Customer Support Specialist with strong people skills to help us achieve our goal. As the first point of contact for existing customers, you will play an integral role in our … patient, and honest support. Your contribution will make a meaningful impact on our customers' lives, ensuring their success and satisfaction with our software. If you are passionate about customer support and have a strong interest in technology, we would love to hear from you. Join us in our mission to make a difference in the lives of tradespeople On … a typical day you will; Answer inbound support queries via Zendesk, email, live chat and phone Work closely alongside our Sales and Customer Success teams to provide support assistance when required to help our trialists get over the line and to help onboard new customers. Assist our development team in finding bugs and other product related issues. Work More ❯

Job Summary:The Client is seeking an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests. Requests will pertain to ArcGIS Desktop (ArcMap 10.6.1/ArcPro 3.1, Esri Roads and Highways), Enterprise applications (e.g. GDOT custom, Esri Web/Experience Builder, and Esri Enterprise Portal applications), cloud products (e.g. ArcGIS Online and … SiteScan), and mobile products (Field Maps). Reviews and triages submitted support tickets. Contacts users to clarify, gather information, isolate, replicate, and troubleshoot issues. Resolves or escalates issue to more experienced staff. Provides user instruction/guidance. Assists GIS/IT Teams in implementing solutions and preparing documentation/knowledgebase articles. Will develop GDOT GIS User Group and conduct … training programs to support GDOT GIS User Group. Candidate will be working in the Enterprise GIS Team of IT Applications. Candidates will primarily work with EGIS and IT team members and interacting with end users/customers. The candidate will follow guidance in providing ticket resolutions. The Enterprise GIS team is composed of 2 ArcGIS developers,2 System Administrators More ❯

relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers More ❯

relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers More ❯

At Person Centred Software, we're on a mission to improve the quality of life for people in social care through innovative technology. As a Customer Support Specialist, you'll be at the heart of this mission - the friendly, knowledgeable voice that our customers turn to when they need help. You'll be the first point of contact … feedback to help improve our products and services. Identify recurring issues and recommend process improvements to enhance customer satisfaction. Collaborate closely with internal teams to ensure a seamless, consistent support experience. What You'll Bring Proven experience in customer support, ideally within SaaS or a tech environment. Strong troubleshooting skills for SaaS platforms and integrations. Experience with APIs … integrations, and cloud-based solutions. Familiarity with CRM and support ticketing systems (e.g., Zendesk, Intercom, Freshdesk). Excellent written and verbal communication skills, with the ability to explain complex concepts in simple terms. A detail-oriented, problem-solving mindset. A genuine passion for technology and helping people. A commitment to delivering exceptional customer experiences - every time. What We Offer More ❯

be typical. We believe in challenging the status quo. We encourage our teammates to make their jobs their own. Due to further expansion, we are seeking an Technical Application Support Specialist to help us to continue to dominate one of the most buoyant, fastest-growing industries, that is changing the world and the speed at which we receive … items. The successful candidate will join the team providing support to our clients on escalated technical issues including problems relating to software, hardware and peripherals. They will be responsible for responding to, updating and resolving support tickets in a timely manner and according to SLAs. The candidate must have excellent problem-solving skills in order to diagnose, evaluate … performing testing the configuration of our products, major incident management, root cause analysis, developing checklists for typical problems and recommending procedures and controls for problem prevention. This position will support multiple bespoke applications developed in-house by LineTen and some of the hardware we provide to our clients to run these applications. This position will require independent work, sharing More ❯

Job Title: Application Support Specialist Duration: 12 months or longer. Location: Dallas, Texas (3 days a week) Charles River Development this is a non-negotiable Microsoft (should be a no brainer for anyone in IT) JAMS Salesforce S&P Global & HIS Markit (this is one system) Bloomberg FactSet BondEdge Oracle More ❯

over 5,000 schools and are home to Turn IT On, School ICT, SalamanderSoft, Vital York, Locker, SBM Services and GDPR Sentry.We’re now looking for an Internal Systems Support Specialist to join our team. This is a fantastic opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to make a real difference. … What you’ll be doing You’ll provide IT support services across our internal systems, ensuring everything runs smoothly and our colleagues receive prompt, professional assistance. From troubleshooting hardware and software issues to supporting onboarding and managing IT assets, you’ll play a key role in keeping our operations efficient.You’ll also work closely with the Internal Systems Support Manager to refine service desk processes, improve user experience, and maintain a secure, compliant infrastructure. What we’re looking for 3+ years’ experience in IT support or technical operations Strong knowledge of Microsoft 365, including SharePoint, Teams, OneDrive and Exchange Online Technical proficiency across hardware, software, networks and cloud services Excellent communication skills and a customer-first mindset More ❯

IT SUPPORT AND KNOWLEDGE BASE SPECIALIST FULLY REMOTE SALARY - COMPETITIVE Our client is an innovative IT company, focused on enhancing their software solutions and customer experience. Role Overview: They are seeking a motivated individual with a background in IT or accountancy to support their chat bot and knowledge base development. The role involves researching user feedback, improving More ❯