Remote Support Specialist Jobs

26 to 50 of 50 Remote Support Specialist Jobs

Customer Support Specialist

Leatherhead, Surrey, South East, United Kingdom
Hybrid / WFH Options
Reed Specialist Recruitment Ltd
Customer Support Specialist Location: Leatherhead, UK (Hybrid) Contract: Permanent | Full-time (37.5 hours/week) Salary: £26,500 - £32,000 (DOE) Holiday: 26 days + 8 bank holidays We're hiring on behalf of our client for a proactive and tech-savvy Customer Support & Systems Specialist. This hybrid role combines customer service with hands-on systems management … including HubSpot, WooCommerce/WordPress, and platform integrations like Xero and Asana. You'll be the first point of contact for customer queries, support internal teams, and help improve workflows through automation and data insights. Key Skills & Experience: Customer or technical support background Experience with WooCommerce/WordPress and HubSpot Strong IT and troubleshooting skills Detail-oriented with More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Clinical IT Support Specialist

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Unipharmedtech
Clinical IT Support Specialist Apply at: Manchester Office Full-time Posted Yesterday Job Requisition ID: JR- Uniphar - Who we are With over 3,000 employees across Ireland, the UK, Europe, MENA, and the U.S., Uniphar partners with more than 200 top pharmaco-medical manufacturers, delivering specialised, tech-enabled solutions through its three divisions: Medtech, Supply Chain & Retail, and … this role is to install and configure Clinical Information Systems at customer sites and to resolve or escalate issues as needed. The role involves providing both remote and onsite support across the UK, with some flexibility for remote work after training. Principal Duties and Responsibilities: Install Server and Client Hardware/Software Interface Medical Devices with Clinical Systems Integrate … Administration and troubleshooting. Desirable experience includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting skills (SQL, JavaScript, Visual Basic) Virtual machine technology Networking and Citrix Desktop support Troubleshooting and customer service experience Excellent communication skills, both verbal and written Analytical and troubleshooting skills Self-motivated team player Full driving license Degree in Engineering, Computer Science, or More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Specialist - EMEA

London, United Kingdom
Hybrid / WFH Options
Celtra
agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a Technical Support Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success, Product, and … opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative production, campaign trafficking, analytics and more. If you're looking to get your foot in the door at an amazing software company where you … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Support Specialist

Westbury, Wiltshire, United Kingdom
Hybrid / WFH Options
CMD Recruitment
Location: Westbury, Wiltshire (Hybrid working available) Salary: £32,000 - £40,000 per annum Employment Type: Permanent Join our dynamic team in Westbury as a Data Migration & Support Specialist ! This role is perfect for a data pro who thrives on executing seamless migrations, providing stellar post-live support, and building innovative tools to supercharge our processes. Your Role … Lead Data Migrations: Own end-to-end migration projects, from strategy and mapping to validation and execution. Post-Live Support: Ensure smooth transitions by monitoring systems, resolving issues, and conducting health checks. Day-to-Day Support: Tackle data queries, troubleshoot issues, and support reporting and validation tasks. Innovate & Automate: Build and enhance tools using Python and C# More ❯
Employment Type: Permanent
Salary: £32000 - £40000/annum Hybrid
Posted:

Travel Technology Support Specialist

London, United Kingdom
Hybrid / WFH Options
John Good Group
Free Will writing service Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Discounted Travel Educational trips We are looking for a Travel Support Specialist to join our Travel division at an exciting time in its journey where two recently travel management Companies have merged (Good Travel Management and CT Travel Group … role will include: Customer Service Excellence: Act as the first point of contact for internal and external users requiring assistance with travel technology platforms. Provide timely, empathetic, and effective support to resolve issues and enhance user satisfaction. Change Management: Support the rollout of new technologies and system enhancements by coordinating testing, training, and communication. Ensure smooth transitions by … anticipating user needs and mitigating resistance to change. Problem Solving & Technical Support: Troubleshoot technical issues across booking tools, mid-office systems, and integrations. Collaborate with vendors and internal teams to resolve complex problems and implement sustainable solutions. Knowledge Sharing & Training: Develop and deliver training sessions, user guides, and best practice documentation. Promote knowledge transfer within the team and across More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Travel Technology Support Specialist

Tunbridge Wells, Kent, South East, United Kingdom
Hybrid / WFH Options
CT Travel Group
Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Personal & professional development budget Discounted Travel Educational trips We are looking for a Travel Support Specialist to join our Travel division at an exciting time in its journey where two recently travel management Companies have merged (Good Travel Management and CT Travel Group … role will include: Customer Service Excellence: Act as the first point of contact for internal and external users requiring assistance with travel technology platforms. Provide timely, empathetic, and effective support to resolve issues and enhance user satisfaction. Change Management: Support the rollout of new technologies and system enhancements by coordinating testing, training, and communication. Ensure smooth transitions by … anticipating user needs and mitigating resistance to change. Problem Solving & Technical Support: Troubleshoot technical issues across booking tools, mid-office systems, and integrations. Collaborate with vendors and internal teams to resolve complex problems and implement sustainable solutions. Knowledge Sharing & Training: Develop and deliver training sessions, user guides, and best practice documentation. Promote knowledge transfer within the team and across More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Technical Support Specialist, Community

London, United Kingdom
Hybrid / WFH Options
Ffern
Ffern is looking for a Tech Support Specialist, Community - to assist our customer service operations. The role will form part of our core Community team and will be a hybrid role blending exceptional customer service with a keen eye for technical troubleshooting. You'll become the resident expert in everything Ffern - from our unique fragrances and ledger memberships … the primary point of contact for all technical issues escalated by the wider customer service team. While there will still be a strong emphasis on helping with direct customer support, especially during our seasonal releases, your focus will gravitate towards these technical challenges. Key Responsibilities Technical Issue Resolution: Act as the first line of technical support for customer … our platforms. Where direct resolution isn't possible, provide detailed, actionable insights for our dev team. Customer Experience: Engage directly with our customers via email, providing insightful and empathetic support that often involves guiding them through technical processes or clarifying system functionalities. Maintain Ffern's distinctive tone of voice while solving problems. Continuous Improvement & Bug Spotting: With your finger More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Specialist

Peterhead, Aberdeenshire, Scotland, United Kingdom
Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
Currently recruiting for a ICT Support Specialist role paying up to £36k for one of our clients in Aberdeen. Salary - Up to £33k Hybrid working (Usually 3 days a week on site) Peterhead (Base location) (core hours 10am-4pm, to meet 35 hours per week) Need Full Uk Driving Licence - Required travel to Aberdeen Office Responsibilities Installation, upgrading … and general support of a wide range of software applications. In building, installation and upgrading of hardware. In extensive asset management. With Network support, installation and maintenance. OS (Win 7 onwards) UK Drivers Licence and own Car If interested please Apply and can share details of the role with you and discuss process further. More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Application Support Specialist

Cambridge, Cambridgeshire, England, United Kingdom
Hybrid / WFH Options
Eclectic Recruitment
We are currently recruiting on behalf of one of our Cambridge based clients who are looking for an Application Support Specialist to join their team on a full time, permanent basis with options of hybrid working. Key responsibilities will include: Providing 1st line support for staff members on bespoke, in-house applications, and escalating where necessary Providing … training and support on systems to both technical and non-technical staff Working closely with the IT and Operations team to maintain and update software Working with large datasets and assist with data management across the company Ensure compliance with company policies and procedures Contribute and assist with software projects and upgrades The successful candidate will have: Experience in More ❯
Employment Type: Full-Time
Salary: £27,000 - £30,000 per annum
Posted:

Japanese speaking System Support Specialist (Sponsorship Available)

Denmark
Hybrid / WFH Options
People First (Recruitment) Ltd
Ref: 23013 Job Title: Japanese speaking System Support Specialist (Work Visa Sponsorship Available) Employment Type: Full-time, Permanent Salary: Approximately 45,000 DKK/month (Equivalent to EUR 6,000/month or approx. JPY (phone number removed)/year) Location: Denmark Start Date: ASAP Job Description: Provide support for Windows-based servers and client systems for … Japanese financial institutions and securities firms. Japanese speaking IT Infrastructure Engineer- Responsibilities (Hands-on): Handle overall IT support operations Lead response to inquiries, troubleshooting, issue analysis, and resolution Prepare documentation such as release procedures and configuration management records Propose and implement improvements to systems and processes to enhance operational efficiency and quality Respond to stakeholder inquiries and collaborate with … both internal and external parties Japanese speaking IT Infrastructure Engineer - Responsibilities (Management): Design and manage IT support operations Plan and manage the implementation of operational improvement initiatives Conduct meetings and coordination with relevant departments and stakeholders Japanese speaking IT Infrastructure Engineer - Requirements Japanese to mother tongue standard Knowledge and experience in Windows servers and networking Strong perseverance, consistency, communication More ❯
Employment Type: Permanent
Salary: £5200/month
Posted:

Integration Support Specialist New London, England, United Kingdom; Paris, Paris, France

London, United Kingdom
Hybrid / WFH Options
Lightspeed
NuORDER by Lightspeed is looking for an Integration Support Specialist to join our Service Delivery team in Europe! In this role, you will be responsible for driving the successful development of solution infrastructure and the completion of data integration projects that automate the flow of data between NuORDER and other systems, or that customize the NuOrder purchasing workflow. … an effort to discover alternative workflows, highlight changes, and gather technical specifications that directly address a client's data needs Working cross functionally to deliver projects, find solutions, and support larger integration initiatives We're creative, innovative, and helping businesses become more efficient. Ensuring that each member of our team feels fulfilled and on track to become the very More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

FRENCH Speaking Customer Support Specialist

Reading, England, United Kingdom
Hybrid / WFH Options
ABL Recruitment
be very supportive. There is a strong admin content in this role, which makes it more varied and the team is friendly and warm. Job Title: FRENCH-Speaking Customer Support Specialist Sector: Automotive Language Requirement: Fluent FRENCH Salary: £27,000 plus excellent benefits Location: Reading (Hybrid work available after training) Working Hours: Monday to Friday, 9:00am … all products so that the advice that you give is a genuine solution to a problem. The team is international and very well thought of. The Role: You will support automotive dealerships in France and will be the frontline representative of the company. This is an inbound role There are 2 key elements to this role: 1) customer care … inbound calls from customers Help solve technical issues (logging on/new passwords/configuring laptops/Pc’s etc) Take time to communicate clearly with customers Provide technical support to car dealership community Identify and resolve problems and determine which piece of equipment is faulty Logistics admin: Arrange delivery of the loan equipment Liaise with technology/equipment More ❯
Posted:

Senior Finance Applications Support Specialist

City of London, London, England, United Kingdom
Hybrid / WFH Options
Computappoint
Finance Systems Specialist - £80k - £90k + Excellent Benefits Top Financial Services Firm - Central London The Opportunity My client, a well-established financial services advisory firm, needs a Finance Systems Specialist to join their Application Support function. This is a brilliant role for someone with strong Sage Intacct and Concur experience who wants to take ownership of finance … Day Troubleshoot and fix issues with Sage Intacct, Concur, and other finance systems Handle user access requests and system configurations Run daily checks on data integrity and system processes Support month-end/year-end activities when systems need to be rock solid Work with Finance teams to understand what they need from the systems Projects & Development Lead system … train users on system changes The Technical Bit Manage system configurations, user permissions, and security settings Monitor performance and fix bottlenecks Work with the Software Engineering team on integrations Support audits by providing system evidence and documentation What You Need Must Haves: Hands-on technical experience with Sage Intacct and Concur (not just using them, but configuring/administering More ❯
Employment Type: Full-Time
Salary: £60,000 - £90,000 per annum
Posted:

Application Support Specialist

Hemel Hempstead, England, United Kingdom
Hybrid / WFH Options
Anson McCade
Application Support Consultant Location- Hemel Hempstead Onsite Requirements- Up to 3 days a week The Opportunity: Are you passionate about technology and driven by problem-solving? Do you enjoy collaborating with customers to deliver exceptional software solutions? Join us as an Application Support Consultant and elevate your career within a dynamic, innovative, and people-focused team. The Role … As an Application Support Consultant, you will play a pivotal role in supporting customers across a variety of business modules, including Accounting, CRM, E-Commerce, and Supply Chain Management. You will be part of a collaborative Customer Success Office, helping customers achieve their goals with tailored ERP software solutions. If you thrive in a fast-paced environment and have … a passion for creative problem-solving, this role is for you. Key Responsibilities: • Provide technical and operational support to a growing customer base. • Respond to inquiries on system operations and troubleshoot issues effectively. • Collaborate with internal teams to deliver optimal solutions for business challenges. • Maintain clear documentation of issues and resolutions. • Ensure excellent customer experiences by managing queries with More ❯
Posted:

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408

London, United Kingdom
Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408

Taunton, Somerset, United Kingdom
Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Support Specialist

Loughborough, Leicestershire, United Kingdom
Hybrid / WFH Options
Quattro RS
Job Title: Customer Support Representative Location: Leicester (LE12) About Us: Our client is a leading recruitment CRM software business dedicated to providing a top class service to their clients/users. They are passionate about delivering an exceptional service, training and solutions to their clients. We are currently seeking a dynamic, friendly, energetic, well spoken, computer literate, problem solving … individual to join their customer support team. Job Description: As a Customer Support Representative, you will be the first point of contact for their clients, providing them with outstanding support and guidance through the CRM software. Your role will involve addressing customer enquiries, resolving issues, offering training whilst keeping a calm, helpful and supportive approach to ensure … Customer service of the highest standards Ability to work independently and as part of a team. Strong problem solving skills and attention to detail. Previous experience in a customer support role. Previous experience in in the recruitment industry (preferred, not essential) What We Offer: Remote working Full Training provided – office based (Mountsorrel) for 4 to 8 weeks A supportive More ❯
Employment Type: Permanent
Salary: £25000 - £35000/annum
Posted:

IT Support Specialist (Remote)

London, United Kingdom
Hybrid / WFH Options
F6S
deliver opportunities to both community members and team members. This is a remote role that you can do from anywhere. About the role This role provides first-line software support for popular software like Google Workspace, Microsoft, AWS and other popular solutions. On a typical day as an IT Support Engineer, you will: Provide first-line software support to company end-users. Support end-users with use and licensing of Google Workspace, Microsoft 365 (Office, Licenses), AWS and other popular solutions. Pass end-users to Google, Microsoft, AWS and other solution provider support if unable to resolve at first-line. Follow specifications and documentation for each software vendor platform to diagnose and resolve common issues … at first-line. Desired profile 2+ years of experience in IT or Technical Support in a managed service provider (MSP) environment. Experience supporting a high volume of clients at first-line support Strong experience with either Google Workspace (Google Workspace Admin panel), Microsoft (Microsoft Admin Portal) or AWS admin functionality Strong experience with license management for Google, Microsoft More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technology Support Specialist

Salt Lake City, Utah, United States
Hybrid / WFH Options
Utah Transit Authority
Utah Transit Authority Job Summary Provides technology support and user training on network, computer hardware, software, telecommunications, network interface, other technology equipment, and related computer matters. Acts as an assistant to Desktop and Server Analysts on basic administration functions as needed. Serves as a general IT specialist supporting other IT departments such as Applications Development, Radio Communications, Network … employment). Free transit passes for employee, spouse, and dependent children. Employee assistance program - includes counseling, legal services, financial planning, etc. UTA Well - a comprehensive wellness program designed to support employees and dependents in their health and wellness goals. Free on-site fitness facilities and discounted membership to VASA Fitness. Utah Transit Authority is an Equal Opportunity Employer of More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Specialist Application Development Support Engineer

London, United Kingdom
Hybrid / WFH Options
Stott & May Professional Search Limited
Application Development Support Engineer Location: London (On-site, occasional remote working) Salary: Competitive + Bonus + Excellent Benefits Clearance Required: SC (must be willing to undergo DV clearance) A high-impact opportunity is available within a specialist engineering team supporting mission-critical systems for a national law enforcement environment. This is a varied and hands-on support/development role combining infrastructure, bespoke software support, DevOps tooling, and virtualisation technologies. You will be working onsite with an experienced and established technical team who directly support operational users and partner agencies to ensure the stability, reliability and performance of critical national services. Key Responsibilities: Supporting bespoke, business-critical applications Application design and development Virtual infrastructure More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Customer Support Specialist

London, United Kingdom
Hybrid / WFH Options
TransFICC
as part of the role. Employment type: Permanent Working Hours: Full time Salary: Competitive + Shares + Benefits We are looking for someone to expand and improve how we support and respond to customer service queries in the Eastern Time Zone. You will work alongside our customer support manager, technology teams, and product owners to help solve customers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Specialist

London, United Kingdom
Hybrid / WFH Options
Healthtech 1 LTD
time for practices across the country too. ️ Our Principles Exciting challenges lie ahead-guided by our principles , we'll meet these challenges with a thoughtful and caring approach to support our community of NHS GP practices. These values drive everything we do at Healthtech-1: ️Simplify the complex Trust in radical truth and transparency Obsess over the quality of … problems, questions and ideas, quickly. Helping new customers get onboarded, and giving them an 11 experience - they deserve it! ️ To write best-in-class content so that you can support many practices. ️ Manage users' accounts; understanding concepts of: billing, user management, features, GP land. ️ Using modern tools such as Intercom Notion, Slack, and Typeform. To bring customer insights and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Specialist, 2nd Line Support

London, United Kingdom
Hybrid / WFH Options
Board Intelligence Limited
and drive commercial growth from, existing clients in order to deliver consistently remarkable service. This role offers hybrid working hours our Bank office in London. The Role The Product Specialist for 2nd Line Support at Board Intelligence plays a crucial role in providing technical assistance to our clients. You will work closely with the Customer Service team to … ensure that all end-users receive high-quality support regarding our software products. You will be focused on solving more complex issues that have been escalated from the first line of support, providing in-depth technical assistance and ensuring user queries are resolved efficiently. This role operates on a Monday to Friday, 9 am to 6 pm basis … with an on-call rotation once every seven weeks for weekend support. What will you be responsible for: Act as an escalation point for First Line Support, providing advanced technical investigation and resolution for complex or persistent client issues using tools like Datadog, Bugsnag, and Jira. Triage and prioritise product defects, analysing exceptions and identifying whether they require engineering More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Specialist Application Development Support Engineer

London, United Kingdom
Hybrid / WFH Options
Application Development Support Engineer Location: London (On-site, occasional remote working) Salary: Competitive + Bonus + Excellent Benefits Clearance Required: SC (must be willing to undergo DV clearance) A high-impact opportunity is available within a specialist engineering team supporting mission-critical systems for a national law enforcement environment. This is a varied and hands-on support More ❯
Posted:
Support Specialist
Work from Home
10th Percentile
£27,850
25th Percentile
£33,500
Median
£36,500
75th Percentile
£41,500
90th Percentile
£47,500