Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge technologies to build, transform and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. DWP is the UK's largest government department. We … and services are continuously improved. You'll work closely with internal teams and external suppliers, including health assessment providers, to resolve incidents, reduce problems, and deliver a first-class user experience. You'll also contribute to major incident resolution, translate technical issues into business impact, and support on-call duties on a rota basis. This is a fantastic opportunity … to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge technologies to build, transform and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. DWP is the UK's largest government department. We … and services are continuously improved. You'll work closely with internal teams and external suppliers, including health assessment providers, to resolve incidents, reduce problems, and deliver a first-class user experience. You'll also contribute to major incident resolution, translate technical issues into business impact, and support on-call duties on a rota basis. This is a fantastic opportunity … to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge technologies to build, transform and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. DWP is the UK's largest government department. We … and services are continuously improved. You'll work closely with internal teams and external suppliers, including health assessment providers, to resolve incidents, reduce problems, and deliver a first-class user experience. You'll also contribute to major incident resolution, translate technical issues into business impact, and support on-call duties on a rota basis. This is a fantastic opportunity … to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational More ❯
preston, lancashire, north west england, united kingdom Hybrid / WFH Options
DWP Digital
Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge technologies to build, transform and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. DWP is the UK's largest government department. We … and services are continuously improved. You'll work closely with internal teams and external suppliers, including health assessment providers, to resolve incidents, reduce problems, and deliver a first-class user experience. You'll also contribute to major incident resolution, translate technical issues into business impact, and support on-call duties on a rota basis. This is a fantastic opportunity … to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational More ❯
Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge technologies to build, transform and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. DWP is the UK's largest government department. We … and services are continuously improved. You'll work closely with internal teams and external suppliers, including health assessment providers, to resolve incidents, reduce problems, and deliver a first-class user experience. You'll also contribute to major incident resolution, translate technical issues into business impact, and support on-call duties on a rota basis. This is a fantastic opportunity … to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational More ❯
Stratford, Greater London, UK Hybrid / WFH Options
DWP Digital
Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge technologies to build, transform and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. DWP is the UK's largest government department. We … and services are continuously improved. You'll work closely with internal teams and external suppliers, including health assessment providers, to resolve incidents, reduce problems, and deliver a first-class user experience. You'll also contribute to major incident resolution, translate technical issues into business impact, and support on-call duties on a rota basis. This is a fantastic opportunity … to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational More ❯
Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge technologies to build, transform and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. DWP is the UK's largest government department. We … and services are continuously improved. You'll work closely with internal teams and external suppliers, including health assessment providers, to resolve incidents, reduce problems, and deliver a first-class user experience. You'll also contribute to major incident resolution, translate technical issues into business impact, and support on-call duties on a rota basis. This is a fantastic opportunity … to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational More ❯
Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge technologies to build, transform and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. DWP is the UK's largest government department. We … and services are continuously improved. You'll work closely with internal teams and external suppliers, including health assessment providers, to resolve incidents, reduce problems, and deliver a first-class user experience. You'll also contribute to major incident resolution, translate technical issues into business impact, and support on-call duties on a rota basis. This is a fantastic opportunity … to make a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational More ❯
as the technical lead for the Academy’s learning systems, ensuring the effective provisioning, configuration, and maintenance of Cornerstone and to meet the highest standards of functionality, reliability, and user experience. Provide coaching and guidance to the Learning Technologist, supporting their work on operational tasks such as uploading content, creating curriculums, assigning learners, and managing the day-to-day … system projects and enhancements, ensuring effective coordination and timely delivery by overseeing their workstream and aligning it with internal priorities and standards. Continuously explore opportunities to enhance the learner experience, identifying and implementing new features, tools, and functionality while maintaining oversight of the quality of delivered products and services. The Person The successful candidate will: Have extensive experience within analysis of learning data. Be a confident user of the Cornerstone Learning Management System and able to run reports and gather relevant information as needed ready for analysis. You will have solid experience with Power BI. Confident in creating dashboards and optimising platforms to run analysis. Have worked within a busy learning environment. This a fantastic More ❯
Frankfurt am Main, Hessen, Germany Hybrid / WFH Options
EuroView. Ltd
Salary: 50.000 - 80.000 € per year Requirements: Several years of experience in designing and delivering IT training, workshops or onboarding programs. Excellent presentation and facilitation skills in both German and English, combined with strong didactic expertise. Experience in creating digital learning content (e.g., e-learning modules, videos, interactive formats) and practice-oriented training documentation. A self-driven, structured way … of working with strong time management skills and a high service orientation. Strong technical a inity and the ability to quickly grasp new software solutions; ideally complemented by experience working with public institutions and non-profit organizations (e.g., municipalities, trade unions, associations, foundations). Responsibilities: You will guide new users through the introduction of our IT solutions and deliver … targeted training sessions for different user groups (end users, power users, administrators) - both on- site and online. You will design and develop practice-oriented training materials (documentation, tutorial videos, interactive workshops) and ensure they remain up to date in our learning management system. You will collect and analyze feedback from training sessions, derive improvement opportunities, and thereby continuously enhance More ❯
in shaping and delivering products that enhance travel experiences for millions of passengers. You'll work closely with cross-functional teams to define product vision, translate customer needs into user stories, and prioritise the backlog to deliver maximum value. Each role will own a distinct product area within our portfolio, but both will share the responsibility of ensuring that … a better way" - one of our core values at CAVU. Experience as a Product Owner working on digital consumer products, platforms, or services. Strong understanding of customer journeys, UX, and data-driven decision making. Ability to translate complex requirements into clear priorities and actionable user stories. Comfortable collaborating with engineering, design, and business stakeholders to deliver value quickly. More ❯
interaction and visual design, and push execution excellence across strategic product areas. This is a hands-on leadership role where you partner and lead through the work. Must Have Experience Leading and growing high-performing design teams in product-first companies. Hiring, coaching, and developing designers at all levels - from IC to leaders/managers. Owning execution across a … surfaces. Partner with Product and Engineering leadership to lead a product division - aligning strategy, driving decisions, and unblocking delivery. Set and uphold a very high bar for craft - from UX flow to pixels to polish. Solve problems from first principles, not templates. Help your team make hard decisions, move fast, and focus on outcomes over process. Be a design quality More ❯
not a strategy or people-management only role. We need a maker, a doer, a leader. Somebody who loves to partner and can lead through the work. Must Have Experience Leading and growing high-performing design teams in product-first companies. Hiring, coaching, and developing designers at all levels - from IC to leaders/managers. Owning execution across a … with your Product and Engineering leadership counterparts to lead a product division - aligning strategy, driving decisions, and unblocking delivery. Set and uphold an extremely high bar for craft - from UX flow to pixels to polish. Solve problems from first principles, not templates. Help your team make hard decisions, move fast, and focus on outcomes over process. Be a design quality More ❯