Service Desk Analyst
- Hiring Organisation
- Connected IT
- Location
- Wakefield, West Yorkshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
/2nd line resolution of hardware/software and network related issues as well as undertaking user administration and access related tasks. Key Skills and Experience Previous experience working on an IT Service Desk in an ITIL environment Have a good understanding/proficiency in MS office suite applications … Experience working in a high call volume environment. Motivated individual with a positive ‘can do’ attitude. Great team player Good analytical, problem solving and communication skills Flexibility to work outside of core hours when required to support the team in resolving major incidents or during peak trading periods Works ...