Product Support Specialist
- Hiring Organisation
- LabLogic Systems
- Location
- Sheffield, England, United Kingdom
issues. Install and configure LabLogic software and supporting systems (MS SQL Server, Windows Server etc.). Support integration with analytical instrumentation. Assist with instrument communication troubleshooting (RS232, USB, Ethernet, COM ports, driver configuration). Provide onsite installation support and customer training. Assist with database configuration, upgrades and system migrations. Develop … team and within an ISO 9001 Quality environment. Experience with Hardware and Software support. Ability to manage own workload and prioritise calls. Good communication skills (written, phone and in person). Excellent IT skills (MSSQL/Oracle/Windows Server/Windows Desktop). Desirable Experience within ...