Support Engineer Jobs in Yorkshire

1 to 25 of 109 Support Engineer Jobs in Yorkshire

IT Support Engineer

Leeds, England, United Kingdom
Hybrid / WFH Options
Birchwell Associates Ltd
Birchwell Associates is excited to be recruiting on behalf of our client, a leading IT services provider based in Leeds. We are looking for an experienced IT Support Engineer (2nd/3rd Line) to join their team. This is a fantastic opportunity to work in a dynamic and fast-paced environment, supporting a wide range of IT infrastructure … and systems. Key Responsibilities: Provide 2nd and 3rd line technical support to clients and internal teams. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Manage and maintain Windows Server environments , Active Directory, and Office 365. Support network infrastructure , including switches, routers, and firewalls. Work with virtualization technologies such as VMware and Hyper-V . Assist in IT … and maintenance to prevent technical issues. Document solutions and processes, ensuring accurate and up-to-date records. Essential Skills & Experience: Proven experience in a 2nd/3rd line IT support role . Strong knowledge of Windows Server, Active Directory, and Group Policy . Experience supporting Office 365, Exchange, and cloud-based solutions . Solid understanding of networking concepts , including More ❯
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Technical Support Engineer

Hull, North Humberside, North East, United Kingdom
Reality Solutions Ltd
Job Title: Technical Support Engineer Location: Hull Salary: Up to £ 28,000 DOE Job type: Permanent/Full Time - 40 Hrs. Mon-Fri About the role: We are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are looking for a Support Engineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access to a vehicle insured for business use is required. A minimum of … years' experience working within managed services support is desirable. The successful candidate will be involved in the day-to-day support of our client base at a 1st line level. Client facing installations will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You may be required to be flexible More ❯
Employment Type: Permanent
Salary: £28,000
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Technical Support Engineer

Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Reality Solutions Ltd
Job Title: Technical Support Engineer Location: Hull Salary: Up to £ 28,000 DOE Job type: Permanent/Full Time - 40 Hrs. Mon-Fri About the role: We are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are looking for a Support Engineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access to a vehicle insured for business use is required. A minimum of … years' experience working within managed services support is desirable. The successful candidate will be involved in the day-to-day support of our client base at a 1st line level. Client facing installations will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You may be required to be flexible More ❯
Employment Type: Permanent
Salary: £28000/annum
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IT Support Engineer

Knaresborough, Yorkshire, United Kingdom
Travail Employment Group
IT Support Engineer Knaresborough Excellent opportunity in 1 st line IT Support that may suit a graduate or someone with previous experience. A supportive working environment, additional training and qualifications are on offer as well as the opportunity to progress. As the IT Support Engineer, you will: Provide 1st line support across desktops, laptops … printers, and basic networking Log, track and resolve IT support tickets using our ticketing system in a timely manner Assist with new user setups, including hardware, user access permissions, software installation and IT inductions Perform basic hardware installations, assembly, diagnostics and repairs Support network patching, backups, cabling and routine IT health checks Collaborate on internal IT documentation and … operations, gaining exposure to cybersecurity needs and processes Interested in working toward an IT related qualification once established in the role The person Some previous IT experience in a support, helpdesk or technician role Confident communication and trouble shooting skills Strong understanding of Windows 10/11, Google Office, Office 365, and basic networking Familiar with hardware builds, setups More ❯
Employment Type: Permanent
Salary: GBP Annual
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IT Support Engineer - Hull

Hull, North Humberside, North East, United Kingdom
Nextech Group Limited
Job Title: IT Support Engineer Location: Hull, UK Salary: Up to £28,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. We are based in Leeds, a vibrant … city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems … are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in More ❯
Employment Type: Permanent
Salary: £28,000
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IT Support Engineer - Hull

Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Nextech Group Ltd
Job Title: IT Support Engineer Location: Hull, UK Salary: Up to £28,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. We are based in Leeds, a vibrant … city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems … are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in More ❯
Employment Type: Permanent
Salary: £24000 - £28000/annum Training - Hands on - Exposure
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Senior Desktop Support Engineer

Leeds, England, United Kingdom
Staging It
Senior Analyst, Tech Support Engineer - London Drive innovation. Elevate experiences. Empower a global platform. Location: London, United Kingdom Team: Information Technology Level: Senior Analyst About the Company This leading global investment firm has over four decades of experience supporting high-growth companies across a broad range of sectors. With approximately $100 billion in assets under management and offices … countries, the firm offers a dynamic and collaborative environment where innovation and long-term value creation are at the forefront. The Opportunity We are seeking a Senior Analyst, Tech Support Engineer to join the London-based team and play a vital role in ensuring seamless IT operations across global offices. Reporting to the Head of Infrastructure, this individual … will manage complex technical support tasks, contribute to infrastructure maintenance, and uphold exceptional service standards. This role offers the chance to be part of a high-performing, forward-thinking technology function in a fast-paced, global business environment. Key Responsibilities Respond to user support requests via the Help Desk system, resolving issues with hardware, software, and network components. More ❯
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3rd Line IT Support Engineer

Barnsley, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite … a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a … 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Future position : Onsite IT Support Engineer

Hull, Yorkshire, United Kingdom
Nsc Global
quite ready to do so, please review the JD below and apply online. We will reach out to you once we're ready to start recruitment activities. The Onsite Support Engineer is responsible for providing end user support, hands and feet support, and working with business users & multiple stakeholders to ensure efficient support to business … Intune (Autopilot), SCCM, VMWare Horizon, Intune, etc. Proactive and passionate about EUC, with strong interpersonal skills and excellent time management skills. Strong capabilities in Windows 10/Windows 11 support, migration & deployment. If necessary, liaise with third-party support and PC equipment vendors. Perform related duties consistent with the scope and intent of the position. Hands-on experience … in end-to-end desktop/laptop life cycle management. Experience and desire to work in a global delivery environment. Communication and analytical skills. Provide technical support to clients on-site, resolving hardware, software, and network issues. Install, configure, and maintain computer systems and related equipment. Diagnose and troubleshoot technical problems using analytical and problem-solving skills. Train and More ❯
Employment Type: Permanent
Salary: GBP Annual
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3rd Line IT Support Engineer

Barnsley, south west england, united kingdom
Hybrid / WFH Options
Mackenzie Jones
3rd Line IT Support Engineer. Permanent. T6/MN/1239423. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - 4 Days a Week Onsite - Barnsley, South Yorkshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite … a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd … Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving More ❯
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Technical Support Engineer

Sheffield, England, United Kingdom
Searchability®
based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Searchability EXCITING OPPORTUNITY FOR A 2ND LINE SUPPORT ENGINEER TO JOIN A LEADING TECHNOLOGY SERVICES PROVIDER Salary up to £30,000 p/a + benefits Dynamic environment with exposure to cutting-edge IT infrastructure Technical … client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and support solutions to customers across multiple sectors. With a track record spanning over 20 years, they pride … pathways for technical development and certification Flexible working options and shift patterns Access to industry training and mentorship Modern office environment with the latest tools and tech 2ND LINE SUPPORT ENGINEER ROLE: As a 2nd Line Support Engineer, you will be a vital part of the technical support team, resolving escalated issues and providing expert More ❯
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1st Line IT Support Engineer - Desktop, SaaS, Applications - Hybrid

Sheffield, England, United Kingdom
Hybrid / WFH Options
VoiceWorks
estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role At a Glance 1st Line IT Support Engineer - Desktop, SaaS, Applications Location: Sheffield (S8)/Hybrid … Hours Per Week Culture: Embrace Innovation and Change Company: Award-winning SaaS company & leading provider of vending and coffee management software Pedigree: Award-winning for our products and services, Support, UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging, and managing clients' use of our vending management system to enhance their profitability and efficiency. Your Background/Skills … Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us We are SB Software. Our vending management software was created to make things Simply Better. From vending to office coffee, and micro markets, we aim to provide the best management systems to help our clients' businesses thrive. Over a decade, our growth More ❯
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1st Line IT Support Engineer - Desktop, SaaS, Applications

Sheffield, England, United Kingdom
SB Software Ltd
1st Line IT Support Engineer - Desktop, SaaS, Applications Join to apply for the 1st Line IT Support Engineer - Desktop, SaaS, Applications role at SB Software Ltd 1st Line IT Support Engineer - Desktop, SaaS, Applications Join to apply for the 1st Line IT Support Engineer - Desktop, SaaS, Applications role at SB Software Ltd … estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: Sheffield (S8)/Hybrid 2 Fixed Days Per Week Full Time - Permanent 25 days holiday … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from the outset to make things More ❯
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It Support Engineer

Harrogate, North Yorkshire, United Kingdom
Hybrid / WFH Options
Kinect Recruitment Ltd
Kinect Recruitment is seeking a proactive and enthusiastic IT Support Engineer to join a growing IT team based in Harrogate. This is an excellent opportunity for an early-career IT professional with at least 12 months of hands-on experience in IT support, helpdesk operations, or technical troubleshooting. You will play a key role in supporting day … on experience and development across a broad IT environment, with the opportunity to build on your existing skills and grow within the team. Key Responsibilities Provide first-line IT support for desktops, laptops, printers, and basic networking issues Log, manage, and resolve IT service tickets using an internal ticketing system Assist with new employee setups: hardware provisioning, software installation … user access, and onboarding Perform basic hardware installations, diagnostics, and repairs Support IT infrastructure tasks including network patching, cabling, backups, and system health checks Help maintain accurate IT documentation and inventory records Shadow senior engineers to gain exposure to IT security practices and infrastructure management Show interest in pursuing relevant IT certifications or further training Working Pattern Full-time More ❯
Employment Type: Contract
Rate: £16.02/hour Contract to Perm
Posted:

Technical Support Engineer

Middlesbrough, England, United Kingdom
Central Employment
and Digital talent across the UK Central Employment is working with a growing Managed Service provider to the North East SME sector, as they look to expand their internal support team, with the appointment of a Technical Support Engineer. Onsite role in Middlesbrough, to £28,000 DOE This role will involve a large amount of project implementation working … directly with the Project Delivery Manager and as such will use planning and network design. Key duties of the Technical Support Engineer: Provide remote & onsite technical support Ensure all support tickets are logged in our CRM system with regular progress notes Keep the customer regularly updated with issue resolution progress Work in collaboration with colleagues on … Efficient time keeping Ability to prioritise work Ability to work under pressure Flexible approach to working outside of normal office hours if required Minimum of three years in technical support – 2nd line ideally Full Clean UK driving license Technical experience required: Microsoft Windows 10/11 operating systems Microsoft Windows Server 2012, 2016, 2019, 2022 operating systems Experience in More ❯
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1st Line IT Support Engineer – Desktop, SaaS, Applications – Hybrid – 19353 Ref: 19353

Sheffield, England, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from the outset to make things … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and More ❯
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IT Support Engineer / IT Systems Engineer (Hybrid)

West Yorkshire, Bradford, United Kingdom
Hybrid / WFH Options
D R Newitt & Associates
A leading and growing FMCG Manufacturer is currently recruiting for an IT Systems Engineer/IT support Engineer/First line Engineer to join the business. Reporting into the Head of IT, this IT Systems Engineer/IT support Engineer/First line Engineer will be responsible for supporting, maintaining, and improving … Solid Windows, O365, basic network, and security skills. Experience with firewalls, Intune, manufacturing/production IT, or project delivery is a plus. 60–70% of your role will be support/admin (tickets, fixes, maintenance) and 30–40%: Small projects, continuous improvement, upgrades, automation Technical Knowledge Windows Server & Active Directory: User/group management, basic GPOs, file/print … MFA, antivirus/EDR (e.g., Sophos), least privilege Backup & DR: Understands backup solutions, basic restore/testing Scripting/Automation: Basic PowerShell (user admin, bulk tasks, basic reporting) Vendor Support: Knows how to log tickets/escalate with 3rd parties and hold them accountable Desirable Experience Firewalls/Security Appliances: (e.g., Sophos XGS, basic policy management—not advanced config More ❯
Employment Type: Permanent
Salary: £38000 - £45000/annum Bonus, Pension, Benefits
Posted:

IT Support Engineer

Barnsley, England, United Kingdom
Dexter Talent
IT Support Engineer – Barnsley On-Site | Full Time Our client, a market leader in their field, is looking to add an experienced IT Support Engineer to their team based in Barnsley. This is an exciting opportunity to join a forward-thinking company with a strong reputation within their sector & for employee retention as a whole. Key … responsibilities: Provide end-to-end IT support across the business & across client site, with a focus on Windows environments Support and maintain Windows Server, Active Directory, and Microsoft 365 platforms Troubleshoot hardware, software, and networking issues Occasionally travel to client sites across the UK (fully expensed) Requirements: Proven experience in a broad IT support role (1st to More ❯
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IT Support Engineer

Barnsley, south west england, united kingdom
Dexter Talent
IT Support Engineer – Barnsley On-Site | Full Time Our client, a market leader in their field, is looking to add an experienced IT Support Engineer to their team based in Barnsley. This is an exciting opportunity to join a forward-thinking company with a strong reputation within their sector & for employee retention as a whole. Key … responsibilities: Provide end-to-end IT support across the business & across client site, with a focus on Windows environments Support and maintain Windows Server, Active Directory, and Microsoft 365 platforms Troubleshoot hardware, software, and networking issues Occasionally travel to client sites across the UK (fully expensed) Requirements: Proven experience in a broad IT support role (1st to More ❯
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Technical Support Engineer

Sheffield, England, United Kingdom
Searchability®
EXCITING OPPORTUNITY FOR A 2ND LINE SUPPORT ENGINEER TO JOIN A LEADING TECHNOLOGY SERVICES PROVIDER Salary up to £30,000 p/a + benefits Dynamic environment with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE … CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and support solutions to customers across multiple sectors. With a track record spanning over 20 years, they pride themselves on offering reliable and tailored technology services, backed by a highly skilled and collaborative team. They continue to expand as a leader … pathways for technical development and certification Flexible working options and shift patterns Access to industry training and mentorship Modern office environment with the latest tools and tech 2ND LINE SUPPORT ENGINEER ROLE: As a 2nd Line Support Engineer, you will be a vital part of the technical support team, resolving escalated issues and providing expert More ❯
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Technical Support Engineer

handsworth, yorkshire and the humber, united kingdom
Searchability®
EXCITING OPPORTUNITY FOR A 2ND LINE SUPPORT ENGINEER TO JOIN A LEADING TECHNOLOGY SERVICES PROVIDER Salary up to £30,000 p/a + benefits Dynamic environment with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE … CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and support solutions to customers across multiple sectors. With a track record spanning over 20 years, they pride themselves on offering reliable and tailored technology services, backed by a highly skilled and collaborative team. They continue to expand as a leader … pathways for technical development and certification Flexible working options and shift patterns Access to industry training and mentorship Modern office environment with the latest tools and tech 2ND LINE SUPPORT ENGINEER ROLE: As a 2nd Line Support Engineer, you will be a vital part of the technical support team, resolving escalated issues and providing expert More ❯
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Software Support Engineer

Sheffield, UK
Allegiance Group
Software Support Engineer Doncaster | £30,000 – £45,000 + Benefits Exclusive Opportunity with a Leading HR Software Specialist Are you a tech-savvy problem-solver with a passion for helping people? We’re working exclusively with a long-standing client who has been at the forefront of HR software innovation for over 20 years. With continued growth, they … re now looking to bring an Software Support Engineer on board to provide internal and client-facing support. You’ll be the go-to person for resolving IT issues across the Microsoft stack and assisting users in a fast-paced but friendly environment. If you’ve previously worked with payroll or HR software, that’s a huge bonus … Directory Azure AD Intune Networking fundamentals (DNS, DHCP, TCP/IP) Troubleshooting hardware, printers, and mobile devices Supporting their inhouse HR software What they’re looking for: Proven IT support experience (2nd/3rd line) Great communication skills – you’ll be working closely with end-users and clients Any experience with HR or payroll software is a real advantage More ❯
Employment Type: Full-time
Posted:

Software Support Engineer

Doncaster, England, United Kingdom
Allegiance Group
Software Support Engineer Doncaster | £30,000 – £45,000 + Benefits Exclusive Opportunity with a Leading HR Software Specialist Are you a tech-savvy problem-solver with a passion for helping people? We’re working exclusively with a long-standing client who has been at the forefront of HR software innovation for over 20 years. With continued growth, they … re now looking to bring an Software Support Engineer on board to provide internal and client-facing support. You’ll be the go-to person for resolving IT issues across the Microsoft stack and assisting users in a fast-paced but friendly environment. If you’ve previously worked with payroll or HR software, that’s a huge bonus … Directory Azure AD Intune Networking fundamentals (DNS, DHCP, TCP/IP) Troubleshooting hardware, printers, and mobile devices Supporting their inhouse HR software ✅ What they’re looking for: Proven IT support experience (2nd/3rd line) Great communication skills – you’ll be working closely with end-users and clients Any experience with HR or payroll software is a real advantage More ❯
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Technical Support Engineer Tier I

Doncaster, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, doncaster col-narrow-left Client: Action1 Location: doncaster, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An More ❯
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Technical Support Engineer Tier I

Wakefield, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, wakefield col-narrow-left Client: Action1 Location: wakefield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An More ❯
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Support Engineer
Yorkshire
25th Percentile
£25,750
Median
£30,500
75th Percentile
£35,000
90th Percentile
£41,000