1st/2nd Line Support Engineer Jobs

1 to 10 of 10 1st/2nd Line Support Engineer Jobs

1st / 2nd Line - IT Support Engineer

Central London, Farringdon Without, United Kingdom
Hybrid / WFH Options
Mackenzie Jones IT
1st / 2nd Line - IT Support Engineer. £36k + Benefits Package. Central London - Onsite - Monday to Friday - 9.00m to 5.30pm. Permanent. T6 / MN / 18765. Must be Eligible to work in the UK. Role: 1st / … VIP & End Users - approximately 50 users at Head Office. Deploying & managing end-user hardware: provisioning, updates, security, connectivity, and configuration - mainly Windows 10 / 11 / MacOS / iOS - must have MacOS experience. Support AV Systems - Meeting Rooms - Touch Screen TVs, Projectors, Audio / … Participate to the IT budgeting process & IT Strategy. Managing Licences & Support contracts on hardware & software. Technical Skills - Experience Required: 1st / 2nd Line IT Support Engineer - system administrator - demonstrable experience. Support VIP & End Users - approximately more »
Employment Type: Permanent
Salary: £36000/annum Benefits Package
Posted:

1st and 2nd Line Support Engineer

Sale, Cheshire, North West, United Kingdom
Antar Information Technology Limited
Are you an experienced 1st / 2nd Line Support Engineer ? We have an exciting opportunity for you to be a part of our dynamic and supportive team at Antar Information Technology. Join us and benefit from a competitive salary … regular social events, and cake Fridays! 1st / 2nd Line Support Engineer Manchester, M33 Full time, Monday – Friday (9am – 5:30pm) Permanent position Salary up to £26,000 per annum depending on experience Full UK driving licence with your … Level 1 and 2 support to resolve issues Collaborate with engineers to ensure excellent service delivery Support cloud-based telephony / SIP trunks configuration Conduct site visits to clients when necessary Contribute to the development of operating procedures, knowledgebase, and documentation. Manage and support more »
Employment Type: Permanent
Salary: £26,000
Posted:

IT Support Engineer- 1st/2nd Line

Braintree, Essex, United Kingdom
In Technology Group
Job Title : IT Support Engineer (1st / 2nd Line Support) Location : Essex (fully onsite) Salary : Up to £35,000 per annum (DOE) My client is a well-established and reputable solicitors firm in Essex, providing expert legal … staff across all departments. Troubleshoot hardware and software issues (desktops, laptops, printers, etc.). Maintain and support Microsoft Office 365, Windows 10 / 11, and other legal-specific applications. Set up and configure new hardware and software for users. Assist with network connectivity issues (Wi-Fi, LAN … issues, solutions, and procedures effectively. Liaise with third-party vendors and escalate issues where necessary. Skills & Experience : Proven experience in a 1st / 2nd line IT support role. Strong knowledge of Windows operating systems, Office 365, Active Directory, and remote support more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

IT Support Engineer- 1st/2nd Line

Braintree, Essex, South East, United Kingdom
In Technology Group Limited
Job Title : IT Support Engineer (1st / 2nd Line Support) Location : Essex (fully onsite) Salary : Up to £35,000 per annum (DOE) My client is a well-established and reputable solicitors firm in Essex, providing expert legal … staff across all departments. Troubleshoot hardware and software issues (desktops, laptops, printers, etc.). Maintain and support Microsoft Office 365, Windows 10 / 11, and other legal-specific applications. Set up and configure new hardware and software for users. Assist with network connectivity issues (Wi-Fi, LAN … issues, solutions, and procedures effectively. Liaise with third-party vendors and escalate issues where necessary. Skills & Experience : Proven experience in a 1st / 2nd line IT support role. Strong knowledge of Windows operating systems, Office 365, Active Directory, and remote support more »
Employment Type: Permanent
Salary: £35,000
Posted:

IT Support Engineer (1st /2nd Line Support)

Bromyard, Herefordshire, United Kingdom
IMT Resourcing Solutions
Role: IT Support Engineer (1st / 2nd Line Support) Location: Bromyard Salary: Up to £30,000 (DOE) My client based in Bromyard is currently seeking a skilled IT Support Engineer to join there … well established IT support team providing 1st line and some 2nd line support. This is a great opportunity for someone looking to take their next step in IT with further training and career progression as a standard. The Role Provide … 1st and some 2nd line support to 400 users for all issues related to desktop and laptop support Manage Active Directory accounts both activating and deactivating Manging tickets end to end in line with SLA Update and maintain more »
Employment Type: Permanent
Posted:

1st/2nd Line Support Engineer

Stratford-Upon-Avon, England, United Kingdom
Oscar
1st / 2nd Line Support Engineer | Stratford-Upon-Avon | Up to £26k | O365 | VMware | Azure The Role This role is based out of the Stratford office and is with one of the UKs leading MSPs. Within the role you … ll have opportunity to tackle a range of technical issues covering 1st, 2nd and some 3rd Line duties. The role gives you the opportunity to pick up skills in a range of different areas from virtualization and servers through to Networking and the cloud. … Policy · Virtualization: VMware, ESXi, Hyper-V, vSphere · Server Hardware: HPE & Dell Servers · Citrix XenApp · Microsoft Azure · Office 365 · Backup Technologies: Veeam Backup, Replication · TCP / IP, DNS, WINS, DHCP · PowerShell · SAN (HPE) 1st / 2nd Line Support Engineer more »
Posted:

1st/2nd Line IT Support Engineer

Abingdon, Oxfordshire, United Kingdom
Red King Resourcing
1st / 2nd Line IT Support Engineer Our Client is currently looking for looking for a dynamic 1st / 2nd Line IT Support Engineer to join their IT … team. You will provide essential technical support to our clients, ensuring smooth operations and minimal disruptions. The ideal candidate will have strong troubleshooting skills and a passion for delivering excellent customer service. Key Responsibilities: Provide 1st and 2nd line IT support … repairs and maintenance. Troubleshoot and resolve issues with Office 365 applications (2013 version). Manage and maintain Active Directory and Exchange environments. Provide support for MacOS users. Assist with the setup, installation, and configuration of systems and software. Document issues, resolutions, and processes in the support more »
Employment Type: Permanent
Salary: £26000 - £32000/annum
Posted:

1st/2nd Line Support Engineer

BN15 0ET, Lancing, West Sussex, United Kingdom
Morris Sinclair Recruitment
a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st / 2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st / 2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

1st/2nd Line Support Engineer

Princes Risborough, Buckinghamshire, United Kingdom
Xact Placements Ltd
Are you looking for a new exciting opportunity working as a 1st / 2nd Line Support Engineer to be based in Princes Risborough? This role is offered on a full-time basis and you will be subject to an … enhanced DBS and safeguarding checks. Main Duties of the Role Providing remote second line support to customers whilst providing excellent service Act as point of escalation for 1st Line Engineers and escalating tickets when required Mentoring junior members of the team Your more »
Employment Type: Permanent
Salary: £24000 - £29000/annum
Posted:

IT Support Engineer (1st/2nd line)

Twickenham, London, United Kingdom
In Technology Group
service levels. Keep users informed throughout issue resolution, ensuring satisfaction. Conduct equipment checks and user training as needed. Manage IT asset inventory and create / update documentation. Support IT Service Manager in service improvement initiatives. Assist with IT project coordination, vendor interactions, and team support. Provide technical … Person Specification The successful candidate should demonstrate: A commitment to pupil safeguarding and well-being. Minimum five GCSEs (including Maths, English, and ideally ICT / Computer Science). Level 3 IT apprenticeship (e.g., Service Management or Infrastructure Technician). Proven experience in first- and second-line technical … support. Familiarity with Windows, macOS, and various IT systems / applications. Strong troubleshooting skills for hardware, software, and network issues. Proficiency in Active Directory and ticketing systems. Strong organizational, problem-solving, and customer service skills. Ability to work independently, prioritize tasks, and escalate issues as needed. A proactive, adaptable more »
Employment Type: Permanent
Salary: £28000 - £38000/annum Great benefits & training
Posted:
1st/2nd Line Support Engineer
10th Percentile
£26,000
25th Percentile
£30,688
Median
£36,750
75th Percentile
£57,500