Ledbury, Herefordshire, West Midlands, United Kingdom
TXP
1stLine IT Desk Support Engineer ?? Ledbury | ?? £25,000 - £30,000 Basic | ?? Monday to Friday, Full-Time Are you passionate about IT and delivering exceptional support? We're looking for a proactive and customer-focused 1stLine IT Desk Support Engineer to join our clients growing team in Ledbury . … This is a fantastic opportunity for someone with a solid foundation in IT support who's ready to take the next step in their career. Key Responsibilities Provide 1stline technical support to internal users via phone, email, and remote tools. Troubleshoot and resolve issues related to hardware, software, printers, and network connectivity . Log, track, and … mobile devices). Maintain accurate documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information clearly to non-technical users. Requirements Previous experience in a 1stline IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , Microsoft Office 365 , and basic networking . Familiarity with More ❯
support services that will keep your costs down and significantly improve your systems. Job Description: Estio Training is thrilled to offer a new opportunity for an IT Helpdesk/1stLine Support Engineer Apprentice for Comms-Byte IT Support and Services company based in Stockport. Role Summary: We are a small, close-knit team with … We are a mix of individuals with a passion for IT and we always provide immense support to our apprentices and technicians. Key Responsibilities: As an IT Helpdesk/1stLine Support Engineer Apprentice, your main roles and responsibilities will include: Providing customer support to external clients remotely. Getting involved in new releases and installations … following: Windows Server 2019/2022 Windows 10/11 Microsoft Office and Outlook in particular Active Directory Email Systems – Microsoft Exchange Networking – Routers, switches & UTM devices Helpdesk/1stline support Hyper-V/VMWare Virtualisation Wi-Fi Networks Cloud Computing using Microsoft 365 Business Telephone Systems You will be a confident and effective communicator with More ❯
London, England, United Kingdom Hybrid / WFH Options
AWD online
FirstLine Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London. WORK WITH … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a FirstLine Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and … Mac, with great interpersonal skills and an excellent telephone manner. As the FirstLine Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the FirstLine Support EngineerMore ❯
Job Title: 1stLine Support Engineer Location: Preston- 5 days per week Salary: £28,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays a crucial part in resolving escalated IT issues while providing advanced technical More ❯
1stLine Support Engineer/IT Technican/Field Based/London Join to apply for the 1stLine Support Engineer/IT Technican/Field Based/London role at Aluminum Window Designs Ltd 1stLine Support Engineer/IT Technican/Field Based …/London Join to apply for the 1stLine Support Engineer/IT Technican/Field Based/London role at Aluminum Window Designs Ltd Get AI-powered advice on this job and more exclusive features. Field Based 1stLine Support Engineer/IT Technican with some 2nd Line … an experienced technical team on hand at the companys headquarters to help you remotely if needed. Job Overview We have a fantastic new job opportunity for a Field Based 1stLine Support Engineer/IT Technicanwith some 2nd Line Support experience is required to visit client sites in Central London to carry out More ❯
Be among the first 25 applicants Robert Half Technology is assisting a market-leading financial services organisation based in London to recruit a 1stLine Support Engineer for a 6-month initial contract . The role requires onsite presence in London. Role The 1stLine Support Engineer will be the … front line for call resolution regarding all IT-related issues within the organisation. Responsible for standardisation, provisioning, and support of desktops, laptops, and applications. Support of all workstations, Surface Pro devices, laptops, and mobile devices (smartphones, tablets, etc.). Manage Active Directory user accounts, access, and network administration according to company standards and policies. Ensure all support calls More ❯
passionate about IT support and looking for an opportunity to grow within a thriving MSP,? If so, we would love to hear from you About The Role As a 1stLine Support Engineer , you will be the first point of contact for our clients, providing technical assistance and ensuring the smooth operation of their IT … heart of London, we are proud to be only moments away from our clients. It’s an exciting stage in our growth, and we’re seeking a highly motivated 1stLine IT Support Engineer who shares our values to join our dynamic service desk team. This is an exciting opportunity to be part of a … ticketing systems. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. Previous experience in a 1stline support or similar IT support role, preferably within an MSP environment will be beneficial. A proactive and enthusiastic attitude towards IT support. Ability to work both More ❯
to login/join with: Diagnose and resolve basic technical issues related to hardware, software, networks, and user accounts. Escalate more complex technical issues to 2nd and 3rd line support teams where necessary. Troubleshooting across a variety of hardware and software. Provide clear and effective communication to users, ensuring they are kept informed about issue resolution. Log and … Logging and managing support requests. Diagnose and resolve basic technical issues related to hardware, software, networks, and user accounts. Escalate more complex technical issues to 2nd and 3rd line support teams where necessary. Troubleshooting across a variety of hardware and software. Provide clear and effective communication to users, ensuring they are kept informed about issue resolution. Log and … ticketing systems. As this role involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. Previous experience in a 1stline support or similar IT support role, preferably within an MSP environment will be beneficial. A proactive and enthusiastic attitude towards IT support. Ability to work both More ❯
improvement of IT support processes. REQUIREMENTS Essential requirements include: Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience), with 2-3 years prior experience in 1stLine Support or similar roles. Strong knowledge of Windows and macOS operating systems, along with familiarity with Microsoft Office 365 and other common software applications. Basic understanding … Experience with remote support tools. Certifications such as CompTIA Network+ or equivalent. ITIL Foundation certification or similar is a plus. THE POSITION We are looking for a full-time 1stLine IT Support Engineer to join our team. In this role, you will be the first point of contact for technical support, addressing hardware and More ❯
1stLine IT Support Engineer - Central London - £28,000 - Great Opportunity! Role : 1stLine IT Support Engineer Areas : Central London (EC1) Salary: £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you More ❯
Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1stLine Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud infrastructure, cybersecurity, and VoIP solutions. The company is known for … its client-focused approach and strategic consultancy, helping businesses align technology with their growth objectives. This role offers an exciting opportunity for an experienced 1stLine Support Engineer to join their expanding team. You will play a key role in maintaining high standards of client service as the company scales its delivery capabilities. Key Requirements More ❯
1stLine IT Support Engineer - Desktop, SaaS, Applications Join to apply for the 1stLine IT Support Engineer - Desktop, SaaS, Applications role at SB Software Ltd 1stLine IT Support Engineer - Desktop, SaaS, Applications Join to apply for the 1stLine IT … Opportunities for professional growth and development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Background/Previous Roles May Include: 1stLine Support, 2nd Tier Support. SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft Applications Support, Tech Support, Customer Support. Application notice... … . Sheffield, England, United Kingdom 3 weeks ago Barnsley, England, United Kingdom 2 weeks ago Doncaster, England, United Kingdom 1 week ago Belper, England, United Kingdom 3 weeks ago 1stLine IT Support Engineer - Desktop, SaaS, Applications - Hybrid Sheffield, England, United Kingdom 1 month ago Doncaster, England, United Kingdom 5 days ago Derbyshire, England, United More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
VoiceWorks
vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role At a Glance 1stLine IT Support Engineer - Desktop, SaaS, Applications Location: Sheffield (S8)/Hybrid 2 Fixed Days Per Week Salary: £25,000 - £28,000 Dependent on Experience … in EMEA. Role Purpose: Supporting, engaging, and managing clients' use of our vending management system to enhance their profitability and efficiency. Your Background/Skills: Customer Service, FirstLine Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us We are SB Software. Our vending management software was created to make things Simply Better. From vending … technologies Supportive, collaborative team environment Opportunities for growth and development Interested? Apply now for a fast-track path to our Leadership Team. Your Background/Previous Roles May Include 1stLine Support, 2nd Tier Support, SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft Applications Support, Tech Support, Customer Support. Application notice More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Recruitment Revolution
vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1stLine IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week £25,000 - £28,000 Dependent on Experience Full Time … integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1stLine IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and … Opportunities for professional growth and development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Background/Previous Roles May Include: 1stLine Support, 2nd Tier Support. SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft Applications Support, Tech Support, Customer Support. Application notice... More ❯
Direct message the job poster from MaxAd Fixed Fee Recruitment Managing Director at MaxAd Providing rigorous, flat-fee recruitment solutions. Up to £30,000 DoE + Benefits Job Opportunity: 1stLine IT Support Technician Are you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated … 1stLine IT Support Technician to join their dynamic team. This is an excellent opportunity to work with a supportive team, gain hands-on experience, and grow within a thriving IT solutions company. Our client provides expert IT solutions tailored to keep their customers' businesses running smoothly. Their services include IT Support, Network Solutions, Cyber Security, and … Cloud Deployment. As a 1stLine IT Support Technician, you will be the first point of contact for all client inquiries, providing exceptional technical support and troubleshooting IT issues. Work involves Windows cloud-based systems, so understanding Office365 is essential. You will benefit from working within a small, friendly team with personalized training to ensure your success. More ❯
field with your help. If you are care-focused and seeking to join a thriving organization, CHEC is your employer of choice! We have an exciting opportunity for a 1stline IT support engineer to join us as we continue to expand across the UK. About the role An exciting opportunity has arisen for a … dynamic IT Support Engineer to join our team during our next phase of growth. We are looking for a tech-savvy, forward-thinking individual to bring new ideas and solutions to our IT support team. If successful, you will serve as the first point of contact for all IT support queries within a well-established private healthcare provider … faults Updating the ticketing system to ensure all queries/issues are logged and resolved Prioritizing and managing open cases efficiently What you’ll bring: Experience in a similar 1stLine IT Support role, assisting end-users via phone, email, and remote support tools Ability to multitask in a fast-paced environment Self-motivated with good workload More ❯
Our client, a leading technology company, is seeking a 1st & 2nd Support Engineer . Some travel will be required; candidates must hold a valid UK Driving Licence. Responsibilities: Provide 1stline and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions. More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Building Design Partnership Limited
Monday – Friday 9:00-17:30 (flexible/hybrid working may be an option) We are seeking a 1stLine IT Support Engineer to join our existing team in the Manchester Studio. Working with and being supported by a dedicated Central Services team, you will gain exposure to multiple technologies whilst working on our in More ❯
Social network you want to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1stLine Support Engineer for a Manchester-based IT services provider that offers tailored solutions in managed IT support, cloud infrastructure, cybersecurity, and VoIP. The company is … known for its client-focused approach and strategic consultancy, helping businesses align technology with their growth goals. They are offering an exciting opportunity for an experienced support engineer to join their growing team. In this role, you will uphold high standards of client service as they expand their delivery capabilities. Key Requirements: Reliable and self-driven professional with More ❯
FirstLine Technical Support Engineer Location: Chertsey, Surrey Job Type: Full time Contract Type: Permanent Salary: £21,000 - £30,000 Basic (depending on experience) Are you an experienced FirstLine Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role: Due to exciting growth within the business, a fantastic opportunity has emerged for a FirstLine Technical Support Engineer to join a technically strong, professional and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of … be occasionally asked to cover weekend shifts as and when needed. This is an office-based role at Krome’s HQ in Chertsey (Surrey). However, some FirstLine duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package: • £21,000 - £30,000 Basic More ❯
Are you an experienced FirstLine Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a FirstLine Technical Support Engineer to join a technically strong, professional and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of … 8pm.You may be occasionally asked to cover weekend shifts as and when needed.This is an office-based role at Krome’s HQ in Chertsey (Surrey).However, some FirstLine duties are field-based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package: £24,000 - £30,000 Basic More ❯
Post Title: 1stLine IT Support Engineer Job Purpose: To provide technical IT support to customers of Evolve IT; providing excellent customer service, technical support, and effective communications about technology. Responsible to: Service Desk Manager Liaising with: Support Desk Team, Site Support Main/Core Duties: The IT Support Engineer role is to … the customers' computer systems to an agreed level. This individual will provide remote and onsite support, ensuring the business is supported to achieve its targets. The IT Support Engineer will be responsible for both reactive and proactive maintenance activities. There will also be a requirement to contribute to IT projects. Associated Tasks & Responsibilities: To deliver support services effectively … support services are available during core operational times for given areas of responsibility. To ensure servicing and maintenance schedules are undertaken at the designated times. To work in line with Service Level Agreements, ensuring that targets are met. Follow agreed processes and procedures for the support teams. In the event of recurring incidents with significant repercussions, try to More ❯
Thornaby, England, United Kingdom Hybrid / WFH Options
Razorblue Group
razorblue role: We are looking for a 1stLine Support Engineer to join our growing team of like-minded tech people. Your responsibilities will include: Providing 1stline technical support to clients, supporting networks, cloud services, infrastructure, and connectivity. Troubleshooting and resolving technical faults and issues. Responding to client queries and service More ❯
Stockton-on-Tees, England, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
razorblue role: We are looking for a 1stLine Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Provide 1stline technical support to clients - supporting networks, cloud services, infrastructure, and connectivity Troubleshoot and fix technical faults and issues Respond More ❯
lookout for a new role? I’ve got an opportunity that could be of interest to you. A prestigious opportunity with a global multi-disciplinary design practice for a 1stLine Support Engineer to join our team. Based in our Manchester studio, 3 days a week, with the ability to qualify for UK SC Security More ❯