2nd/3rd Line Support Jobs

1 to 10 of 10 2nd/3rd Line Support Jobs

Support Analyst - 2nd and Some 3rd Line, Office 365, AD, Azure , etc

Slough, Berkshire, South East, United Kingdom
Zorba Consulting
Support Azure Office 365 support Hardware Firewall management Network troubleshooting You must have excellent communication skills and be polite / personable. Attention to detail is a must. Key Responsibilities Provide 2nd & some 3rd line technical support … and manage Microsoft Client Operating Systems In-depth understanding and administration of Active Directory, including Group Policies User account management, security group administration, onboarding / offboarding processes and device enrolment / documentation Install, set up, and perform maintenance on network printers and wireless devices Understand and maintain mobile … managing groups, security, permissions Supporting multiple sites from HQ utilising remote management tools Utilise and maintain Active Directory, handling security groups and user on / off-boarding Provide orientation and guidance to users on new software and computer equipment Implementation and enforcement of security best practices Administer O365 Cloud more »
Employment Type: Permanent
Salary: £35,000
Posted:

IT Service Desk, 2nd / 3rd line Support Engineer

Staffordshire, United Kingdom
OCC Computer Personnel
IT Service Desk 2nd / 3rd line Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line … , covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10 / 11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms – Azure / AWS Mobile … Device Management Solutions Software / Hardware Infrastructure Patching End User Hardware - Laptops / Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a more »
Employment Type: Permanent
Posted:

2nd/3rd Line Support Engineer

United Kingdom
Confidential
2nd / 3rd Line Support Engineer Chessington, Surrey- 4 / 5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support … initially which can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second / Third Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs … coordinate all computer hardware & software-related queries & requests from the group. Where possible will answer queries directly, or coordinate the incident / problem determination and resolution with other teams and communicate status updates back to the originating user. The candidate will perform a broad range of technical and professional more »
Posted:

2nd/3rd Line Support Engineer

Chessington, England, United Kingdom
Rethink
2nd / 3rd Line Support Engineer Chessington, Surrey- 4 / 5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support … initially which can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second / Third Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs … coordinate all computer hardware & software-related queries & requests from the group. Where possible will answer queries directly, or coordinate the incident / problem determination and resolution with other teams and communicate status updates back to the originating user. The candidate will perform a broad range of technical and professional more »
Posted:

Field Support Engineer - 2nd/3rd Line - Milton Keynes

Milton Keynes, Buckinghamshire, South East, United Kingdom
Crimson
Field Engineer - 2nd / 3rd Line - Milton Keynes Onsite 5 days per week - £40,000 + £2,600 car allowance 2nd / 3rd Line Field Engineer require for a leading client based in Milton Keynes. My … client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10 / 11 OS on laptops and desktops. Key skills: * Previous 2nd Line experience * Experience working with routers, switches and wireless access … points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10 / 11 OS on laptops and desktops. * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Offer assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. more »
Employment Type: Permanent
Salary: £40,000
Posted:

2nd/3rd Line IT Support Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Latcom
2nd / 3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a … 3rd line role. Client will offer training, pay for course / certifications and progression! This role offers hybrid working depending on project work and is very flexible on working hours! You will be responsible for performing in-depth solution research to assist with incident management … or planned replacement or the introduction of a new product / solution. Supporting the production of technical specifications and / or solutions. Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills / experience: Active Directory Windows Server Azure more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Information Security Manager with 2nd and 3rd Line Support

London, United Kingdom
Hybrid / WFH Options
Confidential
Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including … managing cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and … 3rd line infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management and creating and implementing an ISMS Experience in Cybersecurity and Network Security Expertise in Information security best practices and standards Excellent problem-solving more »
Posted:

VMware / Cloud 2nd / 3rd Line Support Engineer

London, United Kingdom
Radius Consultancy
Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU / Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience … products Windows 10 Sharepoint Windows 10 enterprise and EDR Anti Virus and malware applications Desirable Technologies but you will learn on the job: VMware / Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute / storage. Support and … administration of all remote / security / web systems Incl: SSL VPN, Firewall / IDS (Fortinet), Proxy, RSA etc more »
Employment Type: Permanent
Salary: £50000 - £60000/annum Bonus and Benefits
Posted:

2nd to 3rd line IT Support Technician

London, United Kingdom
Confidential
We are looking for an experienced 2 nd to 3 rd line IT support technician to be based in the City of London. The starting base salary is £35,000-40,000, depending on experience and Microsoft certifications. To be considered for this position, you must … via telephone, email, and desk-side troubleshooting and problem analysis proactive maintenance to systems and Cloud services taking escalation calls from 1 st line support managing helpdesk queues contributing to deployment projects such as Cloud service builds and office moves. Musts are in-depth experience of Windows 10 / 11, Microsoft 365, Microsoft Azure and Entra ID, MDM and Intune, email security and archiving, Cloud backups, market data services (Bloomberg) configuring and supporting more »
Posted:

2nd to 3rd line IT Support Technician

City Of London, England, United Kingdom
Maple Technology
the UK, and live within easy range of the City of London. We are looking for an experienced 2 nd to 3 rd line IT support technician to be based in the City of London. The starting base salary is £35,000-40,000, depending on … via telephone, email, and desk-side; troubleshooting and problem analysis; proactive maintenance to systems and Cloud services; taking escalation calls from 1 st line support; managing helpdesk queues; contributing to deployment projects such as Cloud service builds and office moves. Musts are in-depth experience of Windows 10 / 11, Microsoft 365, Microsoft Azure and Entra ID, MDM and Intune, email security and archiving, Cloud backups, market data services (Bloomberg) configuring and supporting more »
Posted:
2nd/3rd Line Support
10th Percentile
£30,000
25th Percentile
£31,250
Median
£33,000
75th Percentile
£42,500
90th Percentile
£51,750