26 to 50 of 172 2nd Line Engineer Jobs

diverse range of clients, you will be part of the face of the company, helping to resolve technical issues directly or as escalated to you as a Second Line team member. In addition, you will be involved in project work, supporting the specification of infrastructure and software solutions and their implementation, to support the business needs of our … skills. The role is primarily office-based but at times will include fieldwork. This role is based in Cornwall, at our Bodmin location. Duties & Responsibilities As a Second Line Service Desk Engineer: Provide Second Line technical assistance to a range of businesses of different sizes, across different industries. Help manage and monitor the helpdesk … identify and troubleshoot issues, and perform necessary repairs or upgrades. Act as a point of escalation for First Line Service Desk Engineers, helping them with their understanding. Escalate support issues in a prompt and timely manner to 3rd line as required. Assist field engineers with your knowledge and experience and providing on-site support where required. More ❯

Job Title: 1st/2nd Line IT Support Engineer Location: South East London Salary: £25,000 - £28,000 per annum Job Type: Full-time, Permanent About the Role: We are seeking a motivated and customer-focused 1st/2nd Line IT Support Engineer to join our IT team based in … users, providing both remote and deskside support across a range of hardware and software platforms, escalating more complex issues to senior engineers where necessary. Key Responsibilities: Provide 1st and 2nd line technical support for desktops, laptops, mobile devices, printers, and network issues. Manage and resolve support tickets in a timely and professional manner. Set up and configure … needed for issue resolution. Maintain IT documentation and asset registers. Support users via phone, email, remote desktop, and in person. Key Skills & Experience: Previous experience in a 1st or 2nd line IT support role (minimum 1 year preferred). Strong working knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Active Directory and basic More ❯

Second Line Support Engineer - MSP Experience - 5 days a week on site About Us We provide critical technology solutions built on solid foundations. We help organisations that rely on technology for critical operations, achieve and maintain a high-performance steady state. We have delivered projects for almost every police force and law enforcement agency in the … expert” in the IT Service Management functions with ConnectWise. Continuously improve on process and efficiency within SOP’s and ConnectWise. Required skills Proven experience as a Desktop Support Engineer, IT Support Specialist, or similar role. Able to implement, manage and improve an IT Service Management Platform – ideally having had direct experience of ConnectWise. Highly organised, able to identify More ❯

An opportunity has arisen for an experienced IT Support Engineer to join our growing team and support multiple companies with their IT requirements. You will be based at our offices in Fareham and may have regular visits to clients in the local area including Portsmouth and Southampton.With a minimum of 1-2 years IT experience, you must be More ❯

Job Title: 2nd Line Engineer (Temporary, Full-Time) Location: Gateshead Hours: 8:30am – 5:00pm, Monday to Friday Contract: Temporary We're representing a client seeking a skilled 2nd Line Engineer for a full-time temporary position. You'll act as a key escalation point for 1st Line … experience throughout. You’ll work closely with remote engineers and specialist teams, with strong communication and documentation skills being essential. Key Responsibilities: Resolve technical issues escalated from 1st Line Support Collaborate with remote and specialist teams on complex problems Provide regular ticket updates and maintain thorough documentation Deliver … excellent customer service and represent IT as a value-add partner Identify opportunities for improvement and automation Support customer meetings when required Requirements: 1–3 years’ experience in a 2nd Line role Strong knowledge of: Windows OS (client/server), Active Directory, Group Policy Office 365, Teams, SharePoint, Microsoft Exchange Networking protocols (DNS, DHCP, TCP/IP More ❯

2nd Line IT Support Engineer - Solihull - £25K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. … trips away Plus much more Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Coventry, Solihull, Birmingham, Rugby, Redditch, Leamington Spa Circle Recruitment is acting More ❯

Base pay range Direct message the job poster from Connexa IT Recruitment Connexa IT Recruitment- People. Technology. Connected About the Role: We are looking for an experienced, customer-focused 2nd Line Support Engineer to join our clients IT team. You will be responsible for providing advanced technical support, focusing on Microsoft-centric environments, troubleshooting complex … applications from proactive, customer-focused Engineers, looking for their next challenge in a thriving IT environment. If you’re ready to take the next step in your IT Engineer career, apply today! Seniority level Associate Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr More ❯

personal touch? As a Microsoft Solutions Partner, they specialise in Cloud Services, Managed IT Support, Cyber Security, and Software Development. This opportunity is perfect for a skilled and motivated 2nd Line IT Support Engineer , looking for a fresh new challenge. Youll be working in a fast-paced, client-focused environment, supporting and delivering Microsoft cloud More ❯

The Role 2nd Line Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then … we may have the role for you! An opportunity his arisen for a 2nd Line Technical Support Engineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution … requires deep dive investigations into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including More ❯

2nd Line IT Engineer Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in a dynamic environment. Full-time, permanent position based in Kent, offering a competitive salary dependent on experience. Immediate start available – candidates on short notice or available now are highly encouraged to apply. … sustainability and innovation, they offer a collaborative working culture and opportunities to work across a diverse range of systems and networks. What will you be doing? Joining as a 2nd Line IT Engineer, you’ll provide advanced technical support for escalated issues across a multi-site network. You’ll troubleshoot hardware and software problems, support … email your CV directly to oliver.light@searchability.com. By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS – IT Support, 2nd Line, Networking, Windows Server, Active Directory, Office 365, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, Hyper-V, Helpdesk, Infrastructure, CCNA, ITSM. More ❯

2nd Line Support Engineer MSP - Central London Up to £40,000 We’re working with a growing MSP based in Central London looking for a capable and confident 2nd Line Engineer with strong networking expertise. You’ll be the go-to escalation point for 1st Line Engineers, resolving … on businesses' infrastructure across London and further your career while doing it - we want to hear from you. Key Responsibilities: Act as the primary escalation point for 1st Line Engineers, resolving technical issues efficiently and thoroughly Troubleshoot and support a wide range of environments, with a strong focus on networking infrastructure Support Microsoft 365, Azure, and Windows Server … quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2nd Line experience within an MSP environment, supporting multiple clients Strong networking skills - solid understanding of DNS, DHCP, VPNs, configuring, routing, switching, and hands-on experience with Meraki More ❯

2nd Line Support Engineer MSP - Central London Up to £40,000 We’re working with a growing MSP based in Central London looking for a capable and confident 2nd Line Engineer with strong networking expertise. You’ll be the go-to escalation point for 1st Line Engineers, resolving … on businesses' infrastructure across London and further your career while doing it - we want to hear from you. Key Responsibilities: Act as the primary escalation point for 1st Line Engineers, resolving technical issues efficiently and thoroughly Troubleshoot and support a wide range of environments, with a strong focus on networking infrastructure Support Microsoft 365, Azure, and Windows Server … quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2nd Line experience within an MSP environment, supporting multiple clients Strong networking skills - solid understanding of DNS, DHCP, VPNs, configuring, routing, switching, and hands-on experience with Meraki More ❯

2nd Line IT Engineer Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in a dynamic environment. Full-time, permanent position based in Kent, offering a competitive salary dependent on experience. Immediate start available - candidates on short notice or available now are highly encouraged to apply. … sustainability and innovation, they offer a collaborative working culture and opportunities to work across a diverse range of systems and networks. What will you be doing? Joining as a 2nd Line IT Engineer, you'll provide advanced technical support for escalated issues across a multi-site network. You'll troubleshoot hardware and software problems, support … or email your CV directly to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, 2nd Line, Networking, Windows Server, Active Directory, Office 365, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, Hyper-V, Helpdesk, Infrastructure, CCNA, ITSM. More ❯

We’re recruiting for an experienced 2nd Line Engineer on behalf of a leading IT services provider. This is a varied, hands-on role … ideal for someone who thrives in a fast-paced environment, enjoys mentoring junior team members, and is comfortable providing both remote and on-site support. Key Responsibilities: Provide second-line technical support via the Service Desk, including hardware and software troubleshooting Attend client sites as required for proactive and reactive support Ensure long-term, cost-effective solutions that … Supportive team environment with the opportunity to mentor and progress A professional setting where your input and initiative will be valued How to Apply: If you’re an experienced 2nd Line Engineer looking for your next challenge, we’d love to hear from you. Please apply with your CV or contact us directly for more More ❯

IT Support Engineer - Windows Server, Office 365, Active Directory, Networking - Leeds - Up To £31,000 DOE The Role Are you an 2nd Line Support Engineer on the lookout for a new role with a dynamic company who will not offer you the opportunity to develop and progress your skill and give you access …/experience with cutting edge technology. If so, I am looking for a 2nd Line Support Engineer who is looking for their next challenge and has a skill set which consists of Windows Server, Office 365, Active Directory and Networking. This varied role with a market leading MSP will enable you to gain experience supporting … be responsible for providing all levels of support to business users and a range of project work. This role will also offer training and development opportunities. IT Support Engineer Role Requirements Exchange Active Directory/Entra ID Office 365 VMware Networking Excellent communication skills Apply Now! This is a great opportunity for a passionate individual to drive their More ❯

2nd Line Support Engineer MSP - Central London Up to £40,000 We’re working with a growing MSP based in Central London looking for a capable and confident 2nd Line Engineer with strong networking expertise. You’ll be the go-to escalation point for 1st Line Engineers, resolving … on businesses' infrastructure across London and further your career while doing it - we want to hear from you. Key Responsibilities: Act as the primary escalation point for 1st Line Engineers, resolving technical issues efficiently and thoroughly Troubleshoot and support a wide range of environments, with a strong focus on networking infrastructure Support Microsoft 365, Azure, and Windows Server … quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2nd Line experience within an MSP environment, supporting multiple clients Strong networking skills - solid understanding of DNS, DHCP, VPNs, configuring, routing, switching, and hands-on experience with Meraki More ❯

2nd Line IT Engineer - IT MSP Barnet (5 days a week onsite) £30,000 to £36,000 (DOE) A well-established Microsoft Gold Partner based in Barnet is seeking a skilled 2nd Line IT Engineer with a strong background in MSP environments. This is an excellent opportunity to join a … for someone who is passionate about technology, eager to develop their skills, and ready to take on more responsibility. Key Responsibilities: Act as an escalation point for 1st Line Support Support and implement Windows Server 2016+ O365 Administration (SharePoint, OneDrive, Exchange) Group Policy (DNS/DHCP) Configure and troubleshoot networking (VLANs, VPNs, firewalls, switches) Occasional on-site client … more information Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory London, Barnet, Enfield, Hertfordshire, North London, Networking, IT Support, 1st line, 2nd line, infrastructure, Azure, Cloud, Office 365, VMware, Server Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if More ❯

11065SR1 £35k - 40k per year + benefits IT Support Engineer - 2nd Line Seaford, East Sussex Up to £40,000 Onsite Our client is hiring a self-sufficient, hands-on2nd Line IT Support Engineerto join their team in the Seaford area. This fully onsite role is ideal for someone confident working independently across hardware … Managing Wintel services, Microsoft 365, and Active Directory Handling support tickets and contributing to IT infrastructure projects What we're looking for: ️ 3+ years of IT support experience ️ Strong 2nd line skills and a proactive, independent mindset ️ Comfortable being the go-to IT contact onsite What's on offer: £40,000 salary 25 days holiday + bank More ❯

1st/2nd Line Support Engineer MS365 CERTIFIED (MS-900) Office 365, Windows Server, Active Directory, Group Policy, Exchange, MS-102, MS-900, VMware, Hyper-V, BackUp, Routing, Switching, Firewalls. My client is a growing IT Managed Services Provider that are in the market for a 1st/2nd Line Support Engineer. … As 1st/2nd Line Support Engineer they need someone M365 CERTIFIED (MS-900). As 1st/2nd Line Support Engineer you will have strong client facing/soft skills and be a natural troubleshooter with a broad range of technical skills across technology such as Office 365, Windows … MSP with a solid client base and "hands on" directors. Great opportunity for someone to come in and expand on their technical skills and grow their career. 1st/2nd Line Support Engineer - M365 CERTIFIED (MS-900) Office 365, Windows Server, Active Directory, Group Policy, Exchange, MS-102, MS-900, VMware, Hyper-V, BackUp, Routing More ❯

2nd Line Support Engineer Coventry – Up to £30,000 Managed Service Provider Are you a 2nd Line Support Engineer looking to step up in a thriving and supportive MSP environment? A well-established Managed Service Provider based in Coventry is looking to add a confident and capable 2nd Line … services to a broad range of clients, and they’re now looking for someone to grow with them as they continue to expand. What you’ll be doing: Providing 2nd Line support across a variety of customer environments Working with Microsoft technologies, including Windows Server, Azure, Office 365, and Active Directory Managing and troubleshooting backup and disaster … switches, routers, and VPNs Escalating complex issues to 3rd Line where appropriate and working closely with senior engineers What they’re looking for: Strong experience in a 2nd Line or similar technical support role Solid knowledge of Microsoft environments Hands-on experience with Kaseya and Datto (or similar RMM/backup tools) Good understanding of More ❯

S-SA Digital gives you total reliability to help scale your career in the cloud. Position: 1st/2nd Line Support Engineer Type: Permanent Location: Milton Keynes Job Description We have a fantastic opportunity for a 1st/2nd Line Support Engineer to join a leading IT Support company (MSP … essential). The successful candidate will be part of our first response teams and will ensure that our customers receive an excellent and consistent service experience. The 1st/2nd Line IT Support Technician will ideally come from the background of an IT Managed Service Provider; however, this is not essential as there will be plenty of … systems (ConnectWise), as well as have the capacity to work in a fast-paced environment. We feel that this is a great opportunity for a passionate IT Support Engineer who has strong communication skills and enjoys working in the office. Our client has partnerships with all the leading vendors; therefore, opportunities to progress your career and gain industry More ❯

Role : 2nd Line IT Engineer Location : Central Southampton (Hybrid) Salary : £32,000 - £37,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you a confident 2nd Line Engineer ready to take the next step in your IT career? Want to work with a company that offers genuine … with a well-established, fast-growing MSP based in Central Southampton, known for delivering top-tier technical support and transformation projects. Theyre looking for a technically capable and ambitious 2nd Line Engineer to join their growing team. Youll work with a wide variety of technologies and clients while being mentored toward progression into more advanced … architecture and cyber defence. Required Skills: Solid experience with Windows Server, Microsoft 365, networking & firewalls Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS) Confident handling 2nd line escalations and working in fast-paced environments Strong communication and a drive to grow technically MSP experience a bonus, but not essential Exclusive Benefits: Competitive Salary More ❯

Field 2nd Line IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy variety in your day and the opportunity to work both … from home and on-site? Entrust IT , a trusted Managed Services Provider, is looking for a Field 2nd Line IT Support Engineer to support our growing client base in the Milton Keynes region . With over a decade of delivering high-quality IT solutions, we take pride in offering expert support to a diverse range … of organisations — and we're ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities of the Field 2nd Line IT Support Engineer: Supporting client IT environments remotely and on-site, bringing clarity and resolution to technical issues Diagnosing problems, resolving incidents, and escalating when necessary to More ❯

Field 2nd Line IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy variety in your day and the opportunity to work both … from home and on-site? Entrust IT , a trusted Managed Services Provider, is looking for a Field 2nd Line IT Support Engineer to support our growing client base in the Milton Keynes region . With over a decade of delivering high-quality IT solutions, we take pride in offering expert support to a diverse range … of organisations and were ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities of the Field 2nd Line IT Support Engineer: Supporting client IT environments remotely and on-site, bringing clarity and resolution to technical issues Diagnosing problems, resolving incidents, and escalating when necessary to 3rd More ❯

2nd Line Support Engineer – Reigate - £30k - £33k + excellent benefits Our client is a well-established organisation based in Reigate; due to continued growth and expansion they are looking to recruit a 2nd Line Support Engineer. Responsibilities include: Under the guidance of the Network Manager: Provide Specialist IT support that ensures the … site servers, and cloud platforms. Solid understanding of Active Directory, Azure AD, Microsoft 365 administration Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs. Follow standard practises to run network monitoring reports or utilities. Update asset lists or equivalent records for hardware and software on site. Follow processes and tasks … essential Technical troubleshooting and problem management skills Interpersonal skills sufficient to assist non-technical users of IT Hours – Monday – Friday - 08:00 -16:30 Keywords – line support, 2nd line, 2nd line support, IT Support, helpdesk support, 2nd line helpdesk support, tech support, technical support, hardware support, software support, IT More ❯