26 to 50 of 85 2nd Line Engineer Jobs

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the … Duration: Initial contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations … environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal Attributes: Excellent communication and interpersonal skills Strong problem-solving abilities with a can-do attitude Ability to work independently and take initiative Patience and tact when More ❯

2nd Line Engineer (MSP Experience) Milton Keynes (Hybrid Role) Salary is 29k -36k Skills: Microsoft, Azure, 365, cloud, Exchange Server, Windows Server, Active Directory, networks TCP/IP, DNS, VMware, MS Office. 2 nd line, 1 st line, Engineer, MSP, Helpdesk , Support Desk, Were inviting driven professionals to … join us on an exciting journey as a 2nd Line Engineer . If youre a tech enthusiast with at least 2 years of experience in the dynamic world of Managed Service Providers (MSP), this hybrid role offers the best of both worlds: the flexibility of remote work combined with 23 days a week in the … lifecycle Responding appropriately to more complex problems through escalation Prioritisation and management of workload to ensure client SLAs are met Supplying a high standard of customer service in line with Aztech standards Owning, managing, and resolving incidents, completing requests and change requests in line with our SLAs Work following company values, policies, procedures and standards Qualifications More ❯

Job Title: 2nd Line IT Support Engineer Location: Huddersfield Salary:£28,000 - £35,000 Join a fast-paced, customer-focused IT Managed Services Provider (MSP) that delivers industry-leading IT support and technical solutions to a broad range of clients. We're seeking a skilled 2nd Line Engineer to strengthen … our Service Delivery team and help our clients achieve seamless IT performance. About the Role: As a 2nd Line Engineer, you will play a key role in resolving escalated technical issues, assisting in project delivery, and maintaining client infrastructure across both on-premise and cloud environments. You'll collaborate with 1st and 3rd line … and budget, following best practices Configure, install, and document IT hardware (e.g., servers, firewalls, laptops) Maintain and update system documentation and change logs Escalate complex issues to 3rd line support when necessary Support technologies including Windows Server, Microsoft 365, Azure, VMware/Hyper-V, ESET, SonicWall, and Meraki Identify sales opportunities and liaise with account managers Skills and More ❯

Role: 2nd Line Support Engineer Location: Hereford Salary: Up to £35,000 + benefits The Opportunity Are you a talented IT support professional ready to take the next step in your career? This is a fantastic opportunity to join a MSP that delivers exceptional technical support to a diverse client base across the region. With … career development and training, offering clear pathways to progress into 3rd Line Support or Consultant-level positions as the company continues to expand. The Role As a 2nd Line Support Engineer, you’ll be the go-to person for escalated issues, resolving more complex incidents that 1st line can’t fix. … You’ll get hands-on with a broad range of technologies while supporting both business clients and individual users. Troubleshoot and resolve 2nd line incidents across hardware, software, networking, and Microsoft 365 environments. Work directly with customers via phone, remote tools, and occasional site visits. Assist with installations, upgrades, and ongoing system maintenance. Escalate unresolved issues where More ❯

Role: 2nd Line Service Desk Engineer Location: Reigate Salary: £40,000 (depending on experience) Industry: IT Managed Services Setup: 5 days onsite Are you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne … and we're looking for an enthusiastic, customer-focused professional to join our dynamic service desk team. What you'll be doing: * Delivering exceptional 2nd line support across a wide range of systems.* Solving technical issues on desktops, servers, networks, and cloud platforms.* Collaborating with 1st and 3rd line teams for seamless problem resolution.* Working … directly with clients, both remotely and on-site. What we're looking for: * Experience in a 2nd line support role (MSP experience a bonus!).* Solid knowledge of Microsoft environments and cloud services (Office 365, Azure).* On prem and Cloud server experience * Virtualisation and Hyper V* Mac OS * SMTP and DNS* Full UK driving license is More ❯

2nd Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year FryerMiles are delighted to be working with a leading MSP in Lancashire to assist with their recruitment of a 2nd Line Service Desk Engineer. The successful candidate will be handling incidents, service requests … provide support and installations. Educating clients in how to use our supported systems. Ensure the correct categorisation of each ticket and update throughout the lifecycle of the ticket. Complete 2nd Line Support Engineer tickets Experience/Qualification: Full Driving License Ticket System/Management Experience Windows/Mac Operating Systems Active Directory & Azure AD Network …/DNS Knowledge Security (Anti-Virus, Anti-Spam, Anti-Ransomware) Microsoft Qualifications & Certifications RMM Software 3 years' experience in an IT support discipline and help desk environment ITTL Understanding 2nd Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year More ❯

2nd Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year FryerMiles are delighted to be working with a leading MSP in Lancashire to assist with their recruitment of a 2nd Line Service Desk Engineer. The successful candidate will be handling incidents, service requests … provide support and installations. Educating clients in how to use our supported systems. Ensure the correct categorisation of each ticket and update throughout the lifecycle of the ticket. Complete 2nd Line Support Engineer tickets Experience/Qualification: Full Driving License Ticket System/Management Experience Windows/Mac Operating Systems Active Directory & Azure AD Network …/DNS Knowledge Security (Anti-Virus, Anti-Spam, Anti-Ransomware) Microsoft Qualifications & Certifications RMM Software 3 years' experience in an IT support discipline and help desk environment ITTL Understanding 2nd Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year More ❯

nd Line Support Engineer/Second Line Support Engineer Office based in Havant Salary - from £30,000 - £35,000 This 2 nd Line Support Engineer/Second Line Support Engineer is an opportunity for a seasoned Microsoft 365 specialist with a passion for technology … supporting their clients to deliver a transformative, modern workplace environment. Package Salary from 30,000 - 35,000 23 days paid holiday + Bank holidays Pension Scheme 2 nd Line Support Engineer/Second Line Support Engineer Responsibilities: Managing deployment and administration of Microsoft 365 Product components (e.g. Azure, Intune/Endpoint, Exchange … premises environments; including security, availability, performance, interoperability, and reliability. Build out the configuration and manage the rollout of corporate systems, including Microsoft Endpoint for device management. 2 nd Line Support Engineer/Second Line Support Engineer Requirements: First-hand administration and implementation experience with Microsoft 365 platform. Solid problem-solving approach, using More ❯

Job Title: 2nd Line Engineer Location: Sherbourne, Dorset Rate: £160 per day ( Duration: 6 days (6th - 13th August) Positions Available: 5 Engineers Job Overview: We are seeking experienced 2nd Line Engineers to join an onsite project in Sherbourne, Dorset. This short-term engagement will involve building and configuring up to … meet technical specifications and company standards Troubleshoot and resolve any technical issues during setup Work collaboratively with the onsite team to meet project deadlines Requirements: Proven experience as a 2nd Line Engineer or similar role Strong technical skills in laptop assembly and configuration Ability to work efficiently in a fast-paced environment Enhanced DBS check More ❯

2nd Line Support Engineer - Coleshill (West Midlands) - Hybrid - £30,000 - £35,000 VIQU have partnered with a growing IT Managed Service provider based in Coleshill (West Midlands) that is looking to grow their technical support team due to growth and further investment. The successful support engineer will join a vibrant and talent team … hire will need to be confident with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Day to day responsibilities of the 2nd Line Support Engineer: Manage ticketing system by ensuring all issues are logged accurately, and all relevant notes, progress updates, and actions are recordedin a timely … manner. Respond to Service Desk phone calls/tickets efficiently, prioritizing 2nd line issues and providing technical support to resolve user problems. Handle escalations from 1st line technicians, taking ownership of more complex technical issues and ensuring quick resolution. More ❯

Role : 2nd Line Support Engineer Location : Southampton Salary : £30,000 £35,000 Ready to take your career to the next level? Were working with Hampshires fastest-growing MSP a business thats built a reputation for technical excellence, rapid growth, and developing talent from within. This is the perfect role for a 2nd Line Engineer whos hungry to step up fast. Within your first year, youll be working towards 3rd Line level with paid training in Azure, Cyber Security, M365 and more. Youll be surrounded by a young, ambitious, and social team who regularly organise events and push each other to be the best. The energy is infectious … Azure, Cyber Security & more) 30 days holiday (+ 8 bank holidays) 10% pension contribution Hybrid & flexible working options Social team with regular events What Youll Bring: Experience in a 2nd Line IT Support role (MSP experience ideal) Good knowledge of Microsoft 365 & Windows Server Basic understanding of networking (DNS, DHCP, VPNs, Firewalls) Positive, team-focused attitude Desire More ❯

The Role 2nd Line Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then … we may have the role for you! An opportunity his arisen for a 2nd Line Technical Support Engineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution … requires deep dive investigations into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including More ❯

Systems Engineer - 2nd Line Support Location: Central London (4 days on-site, 1 day WFH) Sector: Financial Services Technology Do you thrive in a high-performance environment, where every day brings fresh challenges and the chance to work with some of the most dynamic clients in the financial sector? We are a leading technology services … financial institutions to deliver exceptional IT support and solutions. We place service before sales and excellence before everything else - and we're now looking for a driven, service-focused 2nd Line Systems Engineer to join our expert Service Desk team. This is a role where your skills will be tested, your potential nurtured, and your … career accelerated - with clear pathways to senior technical, leadership, and consultancy roles. What you'll be doing: Providing expert 2nd line technical support to high-profile clients, including traders, investors, and senior executives. Taking ownership of incidents and service requests, ensuring swift, professional resolution. Mentoring junior engineers and driving service improvements. Managing escalations from 1st line More ❯

Role : 2nd Line Engineer Location : Southampton Salary : £30,000 £35,000 Were working with the fastest-growing MSP in Hampshire, on the hunt for ambitious 2nd Line talent. This business has gone from strength to strength in recent years, rapidly expanding both the size and quality of its technical team. In this … role, youll be pushed to develop your skills towards 3rd Line level within your first year. Youll receive structured training on Azure, Cyber Security, M365, and more all fully funded. The team is young, driven, and highly technical, with regular social events and a culture that rewards achievement. They say youre the product of the people you spend … Cyber Security Paid training & certifications (Azure, Cyber Security & more) 30 days annual leave (+8 bank holidays) 10% pension contribution Social, collaborative team environment Key Requirements: MSP experience in a 2nd Line role Strong experience with Microsoft 365 & Windows Server Good understanding of networking (DNS, DHCP, VPNs, Firewalls) Excellent communication skills and a team-focused approach Desire to More ❯

2nd Line Support Engineer Teddington - Office based with potentially some flex Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and first-class customer service? Our client is on the hunt for a skilled 2nd Line Support Engineer to join their growing IT … sectors. You ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer More ❯

2nd Line Support Engineer Teddington - Office based with potentially some flex Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and first-class customer service? Our client is on the hunt for a skilled 2nd Line Support Engineer to join their growing IT … sectors. You’ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer More ❯

2nd Line IT Support Engineer – Sevenoaks - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Sevenoaks Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a Managed Service Provider based in Sevenoaks who are on the lookout for a 2nd Line IT Support Engineer as part of their growth plans for this year. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Windows Server, Virtualisation and much more. Again, technical skills are a must, but we are looking for More ❯

2nd Line IT Support Engineer – Chorley - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Chorley Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a family ran Managed Service Provider based in Chorley who are on the lookout for … a 2nd Line IT Support Engineer as part of their growth plans for this year. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Windows Server, Virtualisation and much more. Again, technical skills are a must, but we are More ❯

2nd Line IT Support Engineer – Chorley - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Chorley Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a family ran Managed Service Provider based in Chorley who are on the lookout for … a 2nd Line IT Support Engineer as part of their growth plans for this year. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Windows Server, Virtualisation and much more. Again, technical skills are a must, but we are More ❯

2nd Line Service Desk Engineer Salisbury, Wiltshire – Up to £32k DOE Hybrid working (2–3 days in office, flexible) Driving licence required for occasional onsite visits Are you working in IT support and ready to take the next step? Do you enjoy variety – solving issues both remotely and on-site? Looking for a role where … be the perfect next move. Join a long-established and growing Managed Service Provider (MSP) with a strong reputation for service and support. They are now looking for a 2nd Line Service Desk Engineer who can bring technical know-how, a positive attitude, and a focus on great customer service. What’s on offer: A … endpoint management Active Directory (security and admin) Networking (TCP/IP, DNS, DHCP) Microsoft desktop and Office systems Hardware support What we are looking for: Previous experience in a 2nd Line (or strong 1st Line ready to step up) role Strong troubleshooting and communication skills Calm under pressure and focused on solving problems Ideally, experience More ❯

2nd Line Service Desk Engineer in Ashford, Kent Essential Requirement: Driving license for on-site client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and office-based tasks? Does … hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast-paced, customer-focused setting. You More ❯

My client based in East London are looking for a 1st-2nd line IT Support Engineer for an intial 6 week contract based fully on site 5 days a week paying £20-23PH inside of IR35 You will be working in a busy team of which you will be providing specialist IT Support on … a 1st line, 2nd line and face to face basis when required. You will -Aassist in the day-to day maintenance of the organisations network by completing 1st and 2nd line support tickets on PC's, Thin clients,Whiteboards/Smartboards, Printers, Apple Macs, IP telephones and physical infrastructure.- To be responsible More ❯

2nd Line Support Engineer - Up To £30,000 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is … looking for a highly motivated Desktop Support Technician who is ready to make an immediate impact for my client. If successful you will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT … annum, favourable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. How to Apply: If you are interested in hearing more about this 2nd line support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH More ❯

2nd Line Support Engineer - Up To £30,000 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is … looking for a highly motivated Desktop Support Technician who is ready to make an immediate impact for my client. If successful you will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT … annum, favourable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. How to Apply: If you are interested in hearing more about this 2nd line support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH More ❯

Role : 2nd Line Support Engineer Location: Sevenoaks Salary: £30,000 - £35,000 Leading MSP | Cloud & Infrastructure Exposure | Clear Progression Path Were working with a well-established, forward-thinking MSP based in Sevenoaks , delivering high-quality IT support, infrastructure, and cloud solutions to a diverse client base. Theyre now looking for a skilled 2nd Line Engineer to join their ambitious technical team. This role is perfect for someone who thrives in a fast-paced MSP environment , enjoys solving complex issues, and wants real exposure to modern technologies including Microsoft 365, Azure, networking, and virtualisation . Youll also work alongside senior engineers on projects, migrations, and infrastructure upgrades , setting you up for … progression into 3rd Line or project-based roles . If youre ready to step into a role where youll be challenged, supported, and given a clear route to grow - this is it. Required Skills: Strong experience supporting Windows Server, Microsoft 365 & Active Directory Knowledge of networking fundamentals DNS, DHCP, VPNs, firewalls Exposure to virtualisation platforms (Hyper-V or More ❯