3rd Line Support Engineer Job Vacancies

26 to 39 of 39 3rd Line Support Engineer Jobs

3rd Line Network support/ Project engineer

Birmingham, West Midlands, United Kingdom
LA International Computer Consultants Ltd
3rd Line WAN Network Support & Project Engineer. The role will involve Configuring SRX series routers in order to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rd line network engineer, looking to join a … team of highly skilled engineers based in Birmingham to manage and support the Customer Network WAN estate. Daily duties … will include a mixture project/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rd line team. A skilled 3rd line engineer capable of configuring, trouble shooting and tuning Juniper network devices, a technical lead and point More ❯
Employment Type: Contract
Rate: £400 - £450 per day
Posted:

3rd Line WAN Network Support & Project Engineer SC CLEARED

Birmingham, West Midlands, England, United Kingdom
Reed
3rd Line WAN Network Support & Project Engineer (SC CLEARED) We are seeking a dynamic and self-motivated 3rd Line WAN Network Support & Project Engineer to join our team. This role is ideal for someone who is customer-focused and has a "right first time" approach to … Handle a mix of project/implementation work and general technical network support escalations. Work collaboratively with the network design community, sharing knowledge and upskilling within the 3rd line team. Act as a technical lead and point of escalation for network-related faults. Required Skills & Qualifications: In-depth knowledge of configuring and tuning Juniper SRX … certificate-based VPN authentication. Benefits : Competitive daily rate. Opportunity to work in a leading technology environment. Be part of a highly skilled team of engineers. To apply for this 3rd Line WAN Network Support & Project Engineer position, please submit your CV detailing your relevant experience and why you are interested in this role. More ❯
Employment Type: Contractor
Rate: £400 per day, Inc benefits
Posted:

2nd / 3rd Line Support Engineer

Witney, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
Profectus
Profectus has a brand new opportunity for a well-established company who are growing their existing support team. The position 2nd/3rd Line Support/Support Engineer is required for supporting their growing internal team, you will be based in their Witney office within their IT team supporting … internal and external clients. Duties and Responsibilities 2nd/3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and … 1st/2nd line engineers Skills and Requirements Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 – inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good practical knowledge of networking Deliver major system upgrades and project work Please note this role More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IT Support Engineer - 2nd to 3rd Line

Warwickshire, United Kingdom
Experis IT
2nd Line to 3rd Line IT Support Engineer Warwickshire £30,000 - £35,000 + Bonus + Benefits Hybrid Tech Stack | Career Growth | Hands-On Role Ready to level up your IT career? Join a legendary UK manufacturer with over 80 years of innovation in the automotive sector. This client are on … the hunt for a proactive, tech-savvy 2nd Line IT Support Engineer who thrives in a dynamic environment and is passionate about delivering top-tier IT support. What You'll Be Doing: Be the go-to tech hero for all end-user support across PCs, mobile devices, tablets, and more. Dive into … Azure, Windows 10/11, Windows Server 2019, and VMware. Troubleshoot and resolve issues across hardware, software, and networks (LAN/WAN, Wi-Fi, DHCP, DNS). Support and maintain IT infrastructure to ensure maximum uptime and performance. Get hands-on with server configuration, Linux, and cybersecurity tools like EDR. Collaborate with the IT Manager and Senior Engineer More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted:

3rd Line Cloud Support Network Engineer - DV Cleared

Basingstoke, Hampshire, United Kingdom
Experis
3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure … engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rd line network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation More ❯
Employment Type: Contract
Rate: £500/day
Posted:

3rd Line Support Engineer

London, United Kingdom
Hybrid / WFH Options
Doherty
to DA customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rd Line Support Engineer, you will be working on escalations, problems, and major incidents, and focus on resolving tricky technically tickets. You may, from … Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non-standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and time entries within tickets Act as a peer reviewer for change control submissions Represent Managed Services during service transition phases as projects … skills both, over the phone and in person. Qualification, skills, and experience Background BSc (or equivalent) in Computer Science/Information Technology, or a related field Experience of providing 3rd Line Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL driven framework (including Incident,Change and Problem Management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

3rd Line Support Engineer - SC Cleared

Birmingham, West Midlands, West Midlands (County), United Kingdom
Experis
3rd Line Network Support Engineer - Valid SC Clearance needed (Will consider sponsorship of SC) Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for a committed and technically skilled professional to join our team as a 3rd Line WAN Network Support & Project Engineer. This role is ideal for someone confident in configuring and troubleshooting Juniper SRX and MX routers, who thrives in a collaborative environment and takes pride in delivering right-first-time solutions. Key Responsibilities: Configure Juniper SRX series routers to meet tight project deadlines and support business-as-usual operations … Deliver project implementation activities and manage technical network support escalations Act as a technical lead and escalation point for complex network issues within the WAN environment Work closely with the network design community, sharing knowledge and supporting team development Ensure secure and robust global network services are delivered consistently Essential Experience and Skills: In-depth technical knowledge of More ❯
Employment Type: Contract
Rate: £400/day
Posted:

Third Line IT Support Engineer IT Permanent Full-Time Basingstoke

Basingstoke, Hampshire, United Kingdom
Reassured Ltd
Are you a tech-savvy problem solver with a passion for IT infrastructure? Reassured is looking for a Third Line IT Support Engineer to join our dynamic team in Basingstoke! We're on the hunt for a self-motivated, solution-focused individual who thrives in a fast-paced environment. As a 3rd Line Engineer, you'll be the go-to expert for advanced troubleshooting, system maintenance, and project-based infrastructure tasks. You'll work closely with our … IT Service Desk and Infrastructure teams, ensuring seamless support across the business. Responsibilities What you'll be doing: Providing expert 3rd line support for escalated technical issues, ensuring timely resolution in line with SLAs Supporting and maintaining core systems including backups, monitoring tools, and documentation Playing a key role in infrastructure More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

3rd Line Support Engineer

Glasgow, United Kingdom
Hybrid / WFH Options
Pertemps
We aresupportingan awesome business in Glasgow looking for a 2nd & 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working …/2) in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server platforms, storage, application structures (2-tier, 3-tier), identity management, and security (encryption, PKI). … execute workload migrations to cloud platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in IT & Telephony support More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

3rd Line Support Engineer

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Cactus Search
We are supporting an awesome business in Glasgow looking for a 2nd & 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer … Hybrid working (3/2) in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server platforms, storage, application structures (2-tier, 3-tier), identity management, and security … execute workload migrations to cloud platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in IT & Telephony support More ❯
Employment Type: Full-Time
Salary: £35,000 - £48,000 per annum
Posted:

IT Infrastructure Engineer - 3rd Line Support

Watford, Hertfordshire, United Kingdom
Morgan Philips Group SA
IT Infrastructure Engineer - NO SPONSORSHIP IT Department - (Office based five days per week in Watford, Hertfordshire) Permanent role You will need to be available to be in the office 5 days a week and would be expected to be in 5 days during the probationary period. After the probationary period, there would be the opportunity to work … Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: Providing business-as-usual third-line IT support to all their town and city sites and head-office users (plus, cover for second-line support, where necessary) Performing server … administration, in line with business requirements and security needs Contributing to IT projects, in line with business focus Managing and supporting local and cloud services for availability/health/capacity The role will require: A thorough understanding of troubleshooting IT problems Enthusiasm and initiative to prioritise and resolve issues quickly Excellent team and communications skills More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Desktop Support Engineer - London - 3rd Line

London, United Kingdom
Hybrid / WFH Options
Experis - ManpowerGroup
IT Desktop Support Engineer - Permanent Paddington, London - On-Site £40,000 + Pension, Health Care & Excellent Benefits Are you tech-savvy with knowledge of working and supporting Microsoft technologies, software and operating systems such as D365, O365, Active Directory, Exchange, Windows 10/11, AutoPilot, MDM, Tablets and Hand-Held Devices, BYOD, Server 2016+, Azure, Intune … BitLocker, and Power Platform? Are you a key problem solver with a passion for delivering exceptional IT support? Join a leading health and welfare organisation with over 200,000 clients across the UK and Europe, as they continue to grow and innovate. We're looking for an experienced IT Desktop Support Engineer to be … offering the perfect balance of flexibility and hands-on engagement. Your Role: As the go-to IT expert in the London office, you'll provide friendly, jargon-free support to users, ensuring smooth operation of all desktop and mobile technologies. You'll also collaborate with the wider Service Desk Team to manage and resolve issues across the Microsoft More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Specialist - 3rd Line/Field Engineer

Cambridge, Cambridgeshire, United Kingdom
Zero Surplus
Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly … from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first … and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted:

Onsite IT Support Engineer (1st-3rd line)

London, South East, England, United Kingdom
RFA
location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities: Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure … resolution methodology. Qualifications: +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Azure, Windows Server, MS Exchange/365, Active Sync, Active Directory, LAN/WAN, MDM and Microsoft More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:
3rd Line Support Engineer
10th Percentile
£33,750
25th Percentile
£37,750
Median
£47,500
75th Percentile
£52,500
90th Percentile
£67,500