Data Analyst - Customer Success
- Hiring Organisation
- Executive Facilities
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £260 per day
improve data integrity, and establish clear metric definitions Build data capabilities that work consistently across multiple regions and countries differences). Developing actionable dashboards & reporting: Create and maintain scalable, user-friendly dashboards that provide visibility into key performance metrics. Delivering deep-dive analytics: Conduct root cause … recommendations that improve customer journeys, optimize staffing and routing decisions, and reduce escalations. Advancing AI-native analytics: Leverage Gen AI tools to automate recurring insight generation Enabling experimentation & continuous improvement: Support A/B testing and digital experience evaluations Influencing strategy through storytelling: Communicate insights and trends clearly ...