Customer Helpdesk Consultant
- Hiring Organisation
- InfoTrack UK
- Location
- Leeds, West Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 per annum
Maintain clear and ongoing communication with customers regarding updates provided by other teams What we're looking for Essential: • Excellent written and verbal communication skills• Ability to prioritise and multitask across issues • Understanding of SMART goals/objectives and KPIs • Ability to follow processes and procedures accurately and consistently … High attention to detail • Strong problem-solving, analytical, and diagnostic skills Desirable (but not essential): • Experience working with a software or SaaS provider • Exposure to the legal tech or conveyancing sector • Experience using ticketing systems Working Hours Your working week will be 37.5 hours per week, typically ...