Technical Support Engineer
- Hiring Organisation
- We Are Dcoded Limited
- Location
- Cheltenham, Gloucestershire, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £55,000
work closely with IT and Security colleagues to maintain a reliable, secure and efficient technology environment. The successful candidate will be comfortable working across Apple and Windows devices, administering cloud-based platforms, automating repetitive tasks and delivering excellent support to both office-based and remote colleagues. Key Responsibilities 1. … Management Manage the full device lifecycle, including procurement, zero-touch enrolment, deployment, maintenance and secure decommissioning. Administer Jamf Pro and Microsoft Intune to manage Apple macOS and Windows 11 devices. Configure device compliance policies, application deployment, patching, operating system updates and endpoint security controls. Troubleshoot hardware, operating system, encryption, connectivity ...