crawley, west sussex, south east england, united kingdom
CBW Staffing Solutions Ltd
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
bolton, greater manchester, north west england, united kingdom
CBW Staffing Solutions Ltd
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom
CBW Staffing Solutions Ltd
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
CBW Staffing Solutions Ltd
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
Controls). Requirements Creating, modifying, converting drawing records. Handling customer requests and providing exceptional customer service. Associating drawing objects to spatial information within a CAFM environment. Drawing, creating, and updating polylined spaces, area overlays, and query boundaries on master record drawing CAD files. Attaching, publishing, and synchronize polylined drawings to … specific location data within a CAFM system. Attaching gross area, gross measured area, and individual space data to the CAFM system. Creating, updating, and developing location and organization hierarchies within the CAD file and publish them within the CAFM environment. Attaching organizations to specific locations and create, edit, and manage … space allocations within the CAD file and publish them within the CAFM environment. Creating, updating, and attaching assets to specific locations within the CAD file and publish the developed data within the CAFM environment. Developing drawing labels, label styles, and label themes that are visibly published within the CAFM environment.Required More ❯
London Bridge, Cathedrals, Greater London, United Kingdom
Build Recruitment
and manage reactive and planned maintenance requests Assign and dispatch engineers and subcontractors based on job requirements Track and update job progress on internal CAFM systems Liaise with clients and ensure they are kept informed throughout the process Assist with generating reports and compliance documentation Maintain accurate records and ensure … a helpdesk or facilities administration role (ideally within FM or property services) Excellent communication and customer service skills Strong IT skills, including experience with CAFM systems (e.g., Concept, Planon, or similar) Ability to multitask and work under pressure in a fast-paced environment A proactive and solutions-focused attitude Benefits More ❯
legal obligations. To carry out asset verification across the estate. To plan PPM work for the maintenance team and sub-contractors using the FM CAFM system, and update the system diary to reflect any changes in PPM dates. To closely liaise with the client to ensure that all works delivered … of statutory requirements for compliance, and able to balance the needs of quality and profit on the contract. You will have previous experience using CAFM and BMS systems. Due to the multi-site nature of this position, a valid UK Driving licence is required. Who we're looking for: People More ❯
is looking for an experienced Maximo Consultant to join on a fixed-term basis. You'll play a key role in aligning our Maximo CAFM system with evolving business needs across multiple contracts, supporting operational excellence in a critical IT environment. You’ll work closely with the CAFM Systems Developer … Ensure governance, change management, and documentation standards are met Collaborate on testing, deployment, and continuous improvement of system changes About You Extensive experience in CAFM and IT service environments Strong technical skills in IBM Maximo, SQL/DB2, and integration tools Proven track record in troubleshooting, system upgrades, and testing More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Salisbury Group
to Milton Keynes. The successful candidate will be responsible for the support, optimisation, and enhancement of our organisational systems and processes, including ERP and CAFM platforms. You will ensure their optimal functionality and provide technical support to end-users. Principal Duties and Responsibilities Systems Implementation, Integration, and Support Provide hands … on support for ERP, CAFM, or similar business systems, addressing user issues and ensuring smooth day-to-day operation. Assist with the integration of systems and ensure compatibility with existing processes and software. Work collaboratively with stakeholders to tailor system functionalities to meet evolving business needs. Data Management and Automation … and Training Required GCSE in English and Maths or Equivalent. Essential Knowledge, Skills, and Experience for this Role Competent with Oracle SQL. Experience with CAFM or ERP systems. Experience with Business Intelligence tools (e.g., Cognos). Advanced Excel skills including Visual Basic. Experience of data analysis using an LLM. Experience More ❯
enjoys leading people, and understands the importance of compliance, safety, and seamless service delivery. You'll be the go-to person for managing our CAFM system, ensuring our Helpdesk runs like clockwork, and keeping both planned and reactive maintenance work on track. You'll also play a key role in … building strong working relationships with engineers, subcontractors, clients, and internal teams. What You'll Be Doing: Own and manage our CAFM system Set up and maintain PPM schedules, review and adjust tasks, and ensure system accuracy across assets, documentation, and job tracking. Run a smooth Helpdesk operation Oversee the day … client meetings. Always keep communications clear and professional. What We're Looking For: Strong background in Contracts or Facilities Management Experience using and managing CAFM systems Proven experience overseeing a Helpdesk or Operations function Confident in reviewing and managing RAMS , PTW , and risk assessments IOSH Managing Safely (or similar H More ❯
CAFM Developer We're looking for an experienced CAFM Developer to join our client's team. In this role, you'll be responsible for designing workflows, automations, and integrations within our CAFM system. This is an exciting opportunity for a developer with a strong background in software development and a … focus on creating, testing, and deploying business-driven solutions. Key Responsibilities: Design, test, and integrate CAFM workflows and data across various workstreams. Collaborate with business analysts and project teams to automate data flows based on business requirements. Ensure development meets testing strategy and acceptance criteria. Work with technical leads to … ensure project timelines and task progress are well-managed. Experience & Skills: Essential: Experience with CAFM automation tools or similar platforms. Strong background in software development (including web-based, database-driven applications). Experience with coding, testing, and deployment. Familiar with agile methodologies (TDD, unit testing). Knowledge of APIs and More ❯
Responsibilities * CAFM Developer will have technical design, test, debug and promotion responsibility for all CAFM workflow and data integration across the Programme, which is forecast to be in the TFM, Managed Guarding and SCC workstreams. * Working with the Solution Technical Lead, CAFM Developer will be directly responsible for inputting into … all temporary and enduring technical documentation required to develop, test and handover technical deliverables to BAU support; CAFM Developer may be required to contribute toward more detailed solution designs for the wider platform. * CAFM Developer will be required to work alongside BAs in the programme team to understand inbound/… outbound process and data flows resulting from detailed business requirements and functional designs and develop these into system driven automation * CAFM Developer will be required to work alongside Test Managers in the programme to ensure any testing of the CAFM development meets the testing strategy and acceptance criteria for promotion More ❯
Responsibilities * CAFM Developer will have technical design, test, debug and promotion responsibility for all CAFM workflow and data integration across the Programme, which is forecast to be in the TFM, Managed Guarding and SCC workstreams. * Working with the Solution Technical Lead, CAFM Developer will be directly responsible for inputting into More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
CBRE Local UK
responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality · Manage CAFM system as key user on site including PPM records, reactives and reporting. · Answer calls/email for the business in a timely fashion · Ensure all … any relevant training courses. Contract: · Alongside Contract Support assist with the monthly customer report. · Provide comprehensive reports relating to all jobs raised through the CAFM system. · Analysis and comprehension of reports relating to CAFM system. · Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. More ❯