bradford, yorkshire and the humber, united kingdom
Corecom Consulting
Senior Customer Success Executive 📍 Leeds – 2 Days a Week Hybrid | 💰 Competitive Salary + Excellent Benefits Ready to join one of the UK’s fastest-growing tech companies? We're looking for a Senior Customer Success Executive to build lasting relationships, drive revenue growth, and champion client More ❯
Sr Account Executive - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path … re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job The Customer Intelligence team is hiring a Senior Account Executive to assist customers and prospects in evaluating their Customer Experience strategies and modernizing their … Customer Engagement solutions. The role involves understanding business challenges, presenting SAS solutions, and building relationships with key accounts in the European market. The focus will be on driving growth in sectors like Financial Services, Retail, and TMT by leveraging existing relationships and creating new ones. This position offers a More ❯
Customer Support Executive Reporting into the Customer Support Team Leader, you will embody our core values of customer focus, innovation, and teamwork. You'll provide exceptional service to our small business customers customers, enhance their journey, and ensure timely resolution of their queries while achieving monthly … KPI targets. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Providing an exceptional service to our small business customers on both Chess and the TTNC platform Constantly focusing on improving the customer journey, and making Chess and TTNC ‘a great … place to be a customer’ Retaining customers through contract renewals and reactive retentions Taking inbound calls from customers and providing 1st line support on calls/tickets Ability to carry out troubleshooting activities and provide resolution to customer queries Proactively chase cash payments from unmanaged customers, including the More ❯
growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work. HOW WILL YOU MAKE A DIFFERENCE? The Senior Customer Success Executive is crucial in enhancing customer satisfaction, retention, and revenue growth within their assigned industry vertical. This role involves meeting individual … upsell targets and supporting the pod's overall retention objectives. The primary focus is on fostering strong customer relationships, understanding their needs, and ensuring they gain maximum value from our products and services. A deep understanding of customers' business needs and compliance requirements, particularly regarding Anti-Money Laundering regulations … is essential. The Senior Customer Success Executive must proactively identify value-adding opportunities, address client concerns, and provide tailored solutions that align with clients' strategic goals. Regular communication, both in-person and virtual, is vital to build trust and collaboration, ultimately contributing to the long-term success and More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
SmartSearch
growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work. HOW WILL YOU MAKE A DIFFERENCE? The Senior Customer Success Executive is crucial in enhancing customer satisfaction, retention, and revenue growth within their assigned industry vertical. This role involves meeting individual … upsell targets and supporting the pod's overall retention objectives. The primary focus is on fostering strong customer relationships, understanding their needs, and ensuring they gain maximum value from our products and services. A deep understanding of customers' business needs and compliance requirements, particularly regarding Anti-Money Laundering regulations … is essential. The Senior Customer Success Executive must proactively identify value-adding opportunities, address client concerns, and provide tailored solutions that align with clients' strategic goals. Regular communication, both in-person and virtual, is vital to build trust and collaboration, ultimately contributing to the long-term success and More ❯
growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work. HOW WILL YOU MAKE A DIFFERENCE? The Senior Customer Success Executive is crucial in enhancing customer satisfaction, retention, and revenue growth within their assigned industry vertical. This role involves meeting individual … upsell targets and supporting the pod's overall retention objectives. The primary focus is on fostering strong customer relationships, understanding their needs, and ensuring they gain maximum value from our products and services. A deep understanding of customers' business needs and compliance requirements, particularly regarding Anti-Money Laundering regulations … is essential. The Senior Customer Success Executive must proactively identify value-adding opportunities, address client concerns, and provide tailored solutions that align with clients' strategic goals. Regular communication, both in-person and virtual, is vital to build trust and collaboration, ultimately contributing to the long-term success and More ❯
Customer Support Executives play a vital role in our future success. We place great importance on our customers' success. Our mission is to deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations. Role About the Company: Our client is a … eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role: As a Junior Customer Support Executive Apprentice, you will join a … dynamic and supportive team, being the first line of support when a customer has a question. Your key responsibilities will include: Efficiently responding to inquiries via live chat Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process Escalating More ❯
Graduate Customer Success Executive – Award-Winning Tech Company | Hybrid | West Yorkshire Looking to kickstart your career in tech or client services? Join a fast-growing, multi-award-winning technology company as a Graduate Customer Success Executive . This is an ideal opportunity for a confident, people … benefit from new tools and services Staying up to date with developments in financial regulation (full training provided) Helping maintain a high level of customer satisfaction and retention What We’re Looking For: A recent graduate or early-career professional with a strong interest in client-facing roles Great More ❯
At PASOTA Cyber Security , we believe in delivering not just advanced digital protection but also outstanding customer service. We are currently seeking a friendly and proactive Customer Care Executive to join our London-based team. This role is key to ensuring our clients receive prompt, professional, and … helpful support for their inquiries and concerns. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding our cybersecurity products and services. Log and track customer issues, escalating complex cases to the technical team when needed. Follow … concerns are fully resolved and satisfaction is achieved. Assist in onboarding new clients by guiding them through initial processes and documentation. Maintain and update customer records in the CRM system. Collaborate with internal teams to resolve recurring issues and improve service processes. Gather customer feedback and suggest improvements More ❯
We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to … to juggle and prioritise different tasks. You're chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we're really looking for: ️ Someone with a genuine interest in Chip … the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have More ❯
consist of over 20 colleagues who are based in London, Dubai, Singapore and Chicago. About the role This is an exciting opportunity for a Customer Success Executive to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking … This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives As a Customer Success Executive, you will be helping our clients on-board, implement, drive food waste reductions and sustain change through our technology: Build exceptionally … s senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Identify opportunities to improve processes, customer's experience and product Support our front line tech and customer support team with clients enquiries where required Education and experience You are More ❯
consist of over 20 colleagues who are based in London, Dubai, Singapore and Chicago. About the role This is an exciting opportunity for a Customer Success Executive to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking … This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives As a Customer Success Executive, you will be helping our clients on-board, implement, drive food waste reductions and sustain change through our technology: Build exceptionally … s senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Identify opportunities to improve processes, customer's experience and product Support our front line tech and customer support team with clients enquiries where required Education and experience You are More ❯
We are currently recruiting for a recognised IT Services company for the role of Customer Success Executive . It’s an exciting opportunity to join a national growing organisation that values its people, encourages collaboration, and is passionate about delivering innovative digital solutions. In this role, you’ll … infrastructure: networks, servers, cloud computing, and cybersecurity Strong communication skills—able to explain technical issues clearly to non-technical clients Proven experience in a customer-facing role within an MSP or IT service environment A team player with a proactive, problem-solving mindset Comfortable working in a fast-changing … with access to ongoing training Flexible work options and supportive culture focused on work-life balance This is an excellent opportunity for an experienced Customer Success Executive to join a leading IT Services company, that are driven towards success! For further information on this Customer Success Advocate More ❯
We are currently recruiting for a recognised IT Services company for the role of Customer Success Executive . It’s an exciting opportunity to join a national growing organisation that values its people, encourages collaboration, and is passionate about delivering innovative digital solutions. In this role, you’ll … infrastructure: networks, servers, cloud computing, and cybersecurity Strong communication skills—able to explain technical issues clearly to non-technical clients Proven experience in a customer-facing role within an MSP or IT service environment A team player with a proactive, problem-solving mindset Comfortable working in a fast-changing … with access to ongoing training Flexible work options and supportive culture focused on work-life balance This is an excellent opportunity for an experienced Customer Success Executive to join a leading IT Services company, that are driven towards success! For further information on this Customer Success Advocate More ❯
We are currently recruiting for a recognised IT Services company for the role of Customer Success Executive . It’s an exciting opportunity to join a national growing organisation that values its people, encourages collaboration, and is passionate about delivering innovative digital solutions. In this role, you’ll … infrastructure: networks, servers, cloud computing, and cybersecurity Strong communication skills—able to explain technical issues clearly to non-technical clients Proven experience in a customer-facing role within an MSP or IT service environment A team player with a proactive, problem-solving mindset Comfortable working in a fast-changing … with access to ongoing training Flexible work options and supportive culture focused on work-life balance This is an excellent opportunity for an experienced Customer Success Executive to join a leading IT Services company, that are driven towards success! For further information on this Customer Success Advocate More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: Northampton Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh … client focused tasks that directly contribute to a seamless and efficient sales cycle, ensuring timely execution of post-sales activities that enhance the overall customer experience. Responsible for liaising between Sales and key business department including Order Processing, Credit Control, and Supply Chain, to coordinate and optimise workflows that … elevate Support the Ricoh's commitment to customer success by anticipating needs, removing obstacles, and ensuring a positive post-sale experience. To align and collaborate for an enhanced customer journey from order placement through fulfillment, enabling sales teams to concentrate on strategic customer engagement, relationship management, and More ❯
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: London (Hybrid) Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About … client focused tasks that directly contribute to a seamless and efficient sales cycle, ensuring timely execution of post-sales activities that enhance the overall customer experience. Responsible for liaising between Sales and key business department including Order Processing, Credit Control, and Supply Chain, to coordinate and optimise workflows that … elevate Support the Ricoh's commitment to customer success by anticipating needs, removing obstacles, and ensuring a positive post-sale experience. To align and collaborate for an enhanced customer journey from order placement through fulfillment, enabling sales teams to concentrate on strategic customer engagement, relationship management, and More ❯
Lechlade, Gloucestershire, South West, United Kingdom
Dupen Recruitment Services
Customer Support This well-established Technology company is experiencing huge growth as they continue their expansion. They have an exciting new opportunity in their Customer Support team , which operates a very friendly, collaborative and open working model. Thecompanyhasaveryhighlevelofemployeeengagement. As well as daily client interaction , the team lies at … the heart of a busy operation and the job will see you interfacing with a variety of other departments. Essentially, its a Customer Service position, that needs some tech knowledge. You will be providing exceptional customer service by addressing inquiries and resolving issues via email, webchat and phone. … understanding of MS Office365 - e.g. strong Excel and Word. The desire to learn is key! Thecompanyisgrowingandwouldlikesomeonewhowantstobepartoftheirjourney,apersonwhocanreallysettleintothisrole,learnandgrowwithitforthelong-term. Your background: Experience of external customer service/support, with strong communication skills. Location : To begin with (for the initial 2-3mths) this is a an office-based role More ❯
Please Note Office Job Title Will Be: Customer Engagement Executive Location: Shoreham-by-sea (BN43 6PA) Salary - £25,000 + Commission OTE £35k-£45k Ready to shape the future of business technology while earning industry-leading commissions? Key Benefits: Uncapped Commission: Industry-leading structure with high % share of … businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a Customer Engagement Executive, you'll drive our growth by ensuring customers are kept up to date with Focus Group's product portfolio and upselling/… to each client. Principal Responsibilities/Duties: Maintain and adapt product knowledge. Outbound telesales and account management. Cross sell different products to the existing customer base. Understand the sales process from start to finish. Create opportunities through lead generation for surrounding teams covering all product offerings. Look for referrals More ❯
Fancy the opportunity to join a fast-growing, innovative technology company that is seeking a Customer Success Executive to join their team here in Belfast? In this role, you’ll play a key part in strengthening client relationships, driving customer growth, and ensuring the successful delivery of … the business at external meetings, industry conferences, and events (occasional UK travel required) Collaborate cross-functionally with engineering and product teams to deliver seamless customer experiences and new product rollouts Support the onboarding of new clients and coordinate smooth handovers between teams Monitor account performance and provide regular updates … and reports to both internal stakeholders and clients Stay up to date with market, industry, and customer trends to drive strategic growth opportunities Assist junior colleagues where appropriate and contribute to knowledge sharing within the team Resolve product-related issues efficiently by liaising with technical teams What you’ll More ❯
Fancy the opportunity to join a fast-growing, innovative technology company that is seeking a Customer Success Executive to join their team here in Belfast? In this role, you’ll play a key part in strengthening client relationships, driving customer growth, and ensuring the successful delivery of … the business at external meetings, industry conferences, and events (occasional UK travel required) Collaborate cross-functionally with engineering and product teams to deliver seamless customer experiences and new product rollouts Support the onboarding of new clients and coordinate smooth handovers between teams Monitor account performance and provide regular updates … and reports to both internal stakeholders and clients Stay up to date with market, industry, and customer trends to drive strategic growth opportunities Assist junior colleagues where appropriate and contribute to knowledge sharing within the team Resolve product-related issues efficiently by liaising with technical teams What you’ll More ❯
Fancy the opportunity to join a fast-growing, innovative technology company that is seeking a Customer Success Executive to join their team here in Belfast? In this role, you’ll play a key part in strengthening client relationships, driving customer growth, and ensuring the successful delivery of … the business at external meetings, industry conferences, and events (occasional UK travel required) Collaborate cross-functionally with engineering and product teams to deliver seamless customer experiences and new product rollouts Support the onboarding of new clients and coordinate smooth handovers between teams Monitor account performance and provide regular updates … and reports to both internal stakeholders and clients Stay up to date with market, industry, and customer trends to drive strategic growth opportunities Assist junior colleagues where appropriate and contribute to knowledge sharing within the team Resolve product-related issues efficiently by liaising with technical teams What you’ll More ❯
Fancy the opportunity to join a fast-growing, innovative technology company that is seeking a Customer Success Executive to join their team here in Belfast? In this role, you’ll play a key part in strengthening client relationships, driving customer growth, and ensuring the successful delivery of … the business at external meetings, industry conferences, and events (occasional UK travel required) Collaborate cross-functionally with engineering and product teams to deliver seamless customer experiences and new product rollouts Support the onboarding of new clients and coordinate smooth handovers between teams Monitor account performance and provide regular updates … and reports to both internal stakeholders and clients Stay up to date with market, industry, and customer trends to drive strategic growth opportunities Assist junior colleagues where appropriate and contribute to knowledge sharing within the team Resolve product-related issues efficiently by liaising with technical teams What you’ll More ❯
to serve more than 65,000 companies from startups to public companies - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer … CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price … of the Enterprise sales organisation, that focuses on organisations (customers) with 500+ employees. This is an individual contributor role. As a Strategic CX Account Executive, you will lead Freshworks' efforts to build transformative partnerships with enterprise organizations. Your expertise in CX solutions will enable you to craft and deliver More ❯
to serve more than 65,000 companies from startups to public companies - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer … CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price … of the Enterprise sales organisation, that focuses on organisations (customers) with 500+ employees. This is an individual contributor role. As a Strategic CX Account Executive, you will lead Freshworks' efforts to build transformative partnerships with enterprise organizations. Your expertise in CX solutions will enable you to craft and deliver More ❯