Senior Strategist / CX Consultant
- Hiring Organisation
- VML
- Location
- London, UK
- Employment Type
- Full-time
amazing opportunity for an experienced CX Consultant, to join our rapidly expanding CX team, where you will work alongside Leads in UX and UI design, Optimisation and Consulting. Reporting into the Head of UX & CX Consultancy, this role serves as a SME for the consulting Customer Experience and Employee … transformation projects across customer touchpoints (physical & digital).You will be an expert at getting under the hood of complex problems, facilitating workshops, and using design-thinking methods and techniques to improve digital products, services and enable organisations to embrace design-thinking and customer centric practices. ...