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level 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Infosys Consulting: Infosys Consulting is a global management consulting firm helping Fortune 1000 companies and other leading enterprises solve their strategic, operational, and technology challenges. Our consultants bring deep industry expertise and rigorous analytical capabilities to deliver … sustainable value. We are committed to fostering a collaborative and inclusive work environment where diverse perspectives are valued and innovation thrives. About Infosys Consulting: Infosys Consulting is a global management consulting firm helping Fortune 1000 companies and other leading enterprises solve their strategic, operational, and technology challenges. Our consultants bring deep industry expertise and rigorous analytical capabilities to deliver … are valued and innovation thrives. Role Overview: Infosys Consulting is seeking a highly experienced and knowledgeable Principal or Senior Consultant with deep expertise in Operations Support Systems (OSS), Service Management, and the Telco Network Domain. Based in our London office, you will play a pivotal role in advising and guiding our telecommunications clients through complex business and technology transformations. More ❯

/experience, and they will be aligned with the team who bets matches our candidates skills. For example, the TR/IP NOC team provides all facets of Incident Management supporting a Wide Area Network (WAN) for DISA in a 24x7 environment, specifically Layer 2 and Layer 3 support (of the OSI model). Responsible for remote monitoring and … management of the WAN utilizing client provided tools. Document network outages, hazardous conditions, site locations, and any type of service degradation using the TMS Remedy trouble ticketing system. They perform troubleshooting and fault resolution of voice, video, and data circuits. Serve as the liaison between the Defense Information Systems Agency (DISA) and our customer. The other teams key … DoD Gateway facilities. •Airborne Intelligence, Surveillance, Reconnaissance operations support. •Missile Defense Agency Ground-based Midcourse Defense (GMD) Communications Network. •Other key services provided include operational engineering, service activations, performance management, configuration management, administration and security. PRIMARY RESPONSIBILITIES: • Conduct network incident investigation. • Identify and document network errors and solutions. • Analyze network and telecommunications alarms and identify potential issues. • Configure More ❯

Project Managers, clients and globally dispersed team members to lead technical design and deliver projects from initial concept through to client handover. Willingness to perform physical installations, testing and fault diagnosis is mandatory as is comprehensive project documentation. Duties And Responsibilities Lead engineering project scopes for Project Managers and Service Delivery Managers Engage with stakeholders across multiple levels to … ensure seamless communication and collaboration Time and Task Activity management Change management including creation of CRQ's Design, write and update system documentation, network diagrams, field acceptance testing Installation and configuration of network infrastructure at local and remote locations Expertise in troubleshooting and analyzing diverse network architectures Proficient in monitoring and diagnosing performance issues Knowledge of networking communication … ability to troubleshoot issues Advanced knowledge of network operating systems including Cisco and Aruba Hands-on technical experience in FortiGate, Cisco, Palo Alto, Aruba, and Versa Firewalls specializing in fault management and diagnosis Maintain network lab and reconfigure as needed for project testing Sound knowledge of Process Control Networks (PCN) and Cyber vulnerabilities and attacks Lead continued networking More ❯

actions. •Work directly with supported customers and peers to ensure maximum network availability to minimize or eliminate mission and operational impact. •Proactively monitor network alarms across platform specific network management tools. •Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management. •Utilize incident management applications to document all aspects of reported … start date. • High school and 2-4 years of experience. • Ability to work in a 24/7 operation. • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. • Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS. • General understanding of network topologies. •Must have an … Telco NOC, inside or outside plant experience. •Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs •Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management. •any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4. Marathon TS is committed to the More ❯

networking protocols (TCP/IP, BGP, OSPF, etc.) and network security principles Hands-on experience with Palo Alto ION or CloudGenix SD-WAN solutions Experience with network monitoring and management tools, such as SolarWinds Orion, for functions like performance monitoring and fault management Strong troubleshooting and problem-solving skills Excellent communication and interpersonal skills Ability to work More ❯

policies. Constantly collaborate with stakeholders and delivery teams supporting them to maintain and operate the environment. Ensuring adherence to the SDLC processes and other company prescribed engineering and release management practices. Apply AGILE methodologies to engineering deliverables. Maintain/create documentation for automation processes and tools. Required skills : Must-Have: Design, configuring and maintain Zenoss for virtual desktop solutions … on an enterprise scale knowledge of large-scale applications, network architectures, micro-service architecture, monitoring and fault management troubleshooting and problem-solving skills Python programming experience Excellent communication skills Nice to Have skills : Experience managing Microsoft platforms (WMI and WinRM, Active Directory, Exchange, Lync, IIS, SQL Server) Strong multitasking skills Proficiency in networking technologies, configurations, and concepts Disclaimer … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯

policies. Constantly collaborate with stakeholders and delivery teams supporting them to maintain and operate the environment. Ensuring adherence to the SDLC processes and other company prescribed engineering and release management practices. Apply AGILE methodologies to engineering deliverables. Maintain/create documentation for automation processes and tools. Required skills : Must-Have: Design, configuring and maintain Zenoss for virtual desktop solutions … on an enterprise scale knowledge of large-scale applications, network architectures, micro-service architecture, monitoring and fault management troubleshooting and problem-solving skills Python programming experience Excellent communication skills Nice to Have skills : Experience managing Microsoft platforms (WMI and WinRM, Active Directory, Exchange, Lync, IIS, SQL Server) Strong multitasking skills Proficiency in networking technologies, configurations, and concepts Disclaimer … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯

policies. Constantly collaborate with stakeholders and delivery teams supporting them to maintain and operate the environment. Ensuring adherence to the SDLC processes and other company prescribed engineering and release management practices. Apply AGILE methodologies to engineering deliverables. Maintain/create documentation for automation processes and tools. Required skills : Must-Have: Design, configuring and maintain Zenoss for virtual desktop solutions … on an enterprise scale knowledge of large-scale applications, network architectures, micro-service architecture, monitoring and fault management troubleshooting and problem-solving skills Python programming experience Excellent communication skills Nice to Have skills : Experience managing Microsoft platforms (WMI and WinRM, Active Directory, Exchange, Lync, IIS, SQL Server) Strong multitasking skills Proficiency in networking technologies, configurations, and concepts Disclaimer … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯

work is carried out to the required standard on that shift. You will act as the escalation point for NOC engineers and as the prime contact for stakeholders, including fault management, escalations and planned maintenance, during the shift. The shift lead will safeguard continuity between shifts by ensuring that the Engineers on their shift are adhering to agreed … processes, such as updating tickets and completing shift handover documents. You will lead the team, performing leadership activities such as one to one’s, six month reviews, performance management, return to work meetings, development assistance and various other people organisation related activities. The salary for the role is between £38,000 £44,000 +15% shift allowance. 3. Key Responsibilities … and timely 1-1s and 6-month reviews. Part of a 24x7x365 shift rotation. Ensure start of shift checks & end of shift handovers have been completed. Lead the management of major incidents within Zen’s network and infrastructure affecting our customer base, allocating work to NOC Engineers on your shift, ensuring that comms with relevant stakeholders are completed More ❯

a major international operation within a mission-critical environment. This shift-based operational support position is part of a 24/7 Network Operations Centre responsible for proactive monitoring, fault management, and operational support of a large-scale global network and infrastructure platform. The role requires vigilance, technical expertise, and effective incident response to ensure continuous service availability. … telecom operation, apply now to join this dynamic team. Key Responsibilities Monitor and manage international network infrastructure, ensuring high availability and optimal performance Perform first-line and second-line fault investigation and incident management across network, server, and security environments Escalate and coordinate with third-line support teams and external vendors where necessary Provide operational support and communicate … understanding of TCP/IP, MPLS, and networking protocols Experience with server or firewall infrastructure support Hands-on experience with Cisco networking hardware (preferred) Strong troubleshooting, analytical, and incident management abilities Excellent verbal and written communication skills in both English and Japanese Prior experience in NOC, GNOC, or data centre operations would be advantageous Salary & Benefits: Competitive salary of More ❯

and correct problems in the network while maintaining logs and records associated with reported problems or situations Preparing troubleshooting procedures for restoring the network to optimal performance levels Providing fault management for the network and supports performance management functions Responding, isolating, and resolving network troubles Monitoring alarms and alerts to identify network elements causing network degradation or … failure Executing report functions and data input associated with network management Monitoring the security posture of the network and reporting suspected violations to designated authorities Coordinating with configuration management and implementation teams Performing operator-level maintenance on components for network management systems Analyzing network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput), recommending procurement … data base packages, compilers, assemblers, and utility programs Applying software, hardware, and standards information technology skills in the analysis, specification, development, integration, and acquisition of open systems for Information Management (IM) applications Ensuring systems and applications are compliant with standards for open systems architectures, reference models, and profiles of standards. These include the Institute of Electrical and Electronics Engineers More ❯

to start date. • Able to work in a shift work environment as we are a 24/7 operation. • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management • Experience in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, Promina, CISCO, MSPP, Optical Switching. More ❯

to start date. • Able to work in a shift work environment as we are a 24/7 operation. • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management • Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, Promina, CISCO, MSPP, Optical Switching. More ❯

call rota with the occasional meetings in Warwickshire. What will you be doing? Youll have the ability to act as the on-site technical expert Youll be operationally Monitoring & Management of Voice/Data network and associated systems. Youll be providing 2nd line support to resolve faults and carry out changes on the networks. Youll be providing technical and … fault management capabilities, 2nd/3rd line support to resolve and assist in resolving network issues. Youll be be a part of a 2nd/3rdLine Technical Support & Delivery team focused on complex technical delivery activities supporting specific areas of Customer Services. Other duties will be Complex delivery in line with customer SLAs Active participation in the customers … governance cycles Accurate resource planning and forecasting Complex incident management (Technology and Solution based). Root Cause analysis for major incidents and escalated faults. What youll bring Youll bring knowledge and experience of LAN/WAN and Wireless LAN concepts, equipment (Cisco), including TCP/IP, MPLS, QoS, VLANs, Cisco Call Manager. Knowledge of security best practices. Youll have More ❯

to start date. • Able to work in a shift work environment as we are a 24/7 operation. • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management • Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, Promina, CISCO, MSPP, Optical Switching. … the main integrator supporting the work. The Defense Information Systems Agency (DISA), with support from Leidos, is spearheading one of the largest efforts under the Global Information Grid Services Management - Operations (GSM-O) program, a $4.6-billion contract to modernize DoD communications and networks. Work Environment This work is performed at Hill AFB, UT and Scott AFB, IL. This More ❯

to start date. • Able to work in a shift work environment as we are a 24/7 operation. • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management • Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, Promina, CISCO, MSPP, Optical Switching. … some info on DISA and Leidos: The Defense Information Systems Agency (DISA), with support from Leidos, is spearheading one of the largest efforts under the Global Information Grid Services Management - Operations (GSM-O) program, a $4.6-billion contract to modernize DoD communications and networks. Leidos is a global science and technology solutions leader working to solve the world's More ❯

to start date. • Able to work in a shift work environment as we are a 24/7 operation. • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management • Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, Promina, CISCO, MSPP, Optical Switching. More ❯

to start date. • Able to work in a shift work environment as we are a 24/7 operation. • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management • Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, Promina, CISCO, MSPP, Optical Switching. More ❯

products. - Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). - Systems monitoring, SLA’s, Operational procedures and training. - Fault management and Installations. - Automation and scripting - Participate in IT projects, implement approved designs, and transition to BAU - Proactively monitor and report on capacity and performance of Howdens network More ❯

products. Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). Systems monitoring, SLA's, Operational procedures and training. Fault management and Installations. Automation and scripting Participate in IT projects, implement approved designs, and transition to BAU Proactively monitor and report on capacity and performance of Howdens network More ❯

products. Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). Systems monitoring, SLA’s, Operational procedures and training. Fault management and Installations. Automation and scripting Participate in IT projects, implement approved designs, and transition to BAU Proactively monitor and report on capacity and performance of Howdens network More ❯

environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient … problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding More ❯

environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient … problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding More ❯

coalition partners across the department of Defense (DoD) and national security organizations. Our Network Operations Center (NOC) team provides 24 7 global DoD information network (DoDIN) operations and incident management support. We support key missions which include: JRSS (Joint Regional Security Stack) enterprise system, which provides a centralized network suite of equipment that provides a host of network security … DoD Gateway facilities. Airborne Intelligence, Surveillance, Reconnaissance operations support. Missile Defense Agency Ground-based Midcourse Defense (GMD) Communications Network. Other key services provided include operational engineering, service activations, performance management, configuration management, administration and security. PRIMARY RESPONSIBILITIES: Self- motivated and driven to seek solutions to resolve monitoring errors, using research and documentation. Troubleshoot circuits using router commands, loops … baseline certification (Security+ CE, or equivalent) at start date. Ability to work in a 24/7 operation. Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical More ❯

coalition partners across the department of Defense (DoD) and national security organizations. Our Network Operations Center (NOC) team provides 24 7 global DoD information network (DoDIN) operations and incident management support. We support key missions which include: JRSS (Joint Regional Security Stack) enterprise system, which provides a centralized network suite of equipment that provides a host of network security … DoD Gateway facilities. Airborne Intelligence, Surveillance, Reconnaissance operations support. Missile Defense Agency Ground-based Midcourse Defense (GMD) Communications Network. Other key services provided include operational engineering, service activations, performance management, configuration management, administration and security. PRIMARY RESPONSIBILITIES: Self- motivated and driven to seek solutions to resolve monitoring errors, using research and documentation. Troubleshoot circuits using router commands, loops … baseline certification (Security+ CE, or equivalent) at start date. Ability to work in a 24/7 operation. Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical More ❯