1 to 25 of 72 Head of Operations Jobs

dynamic and innovative start-up professional services company, committed to delivering exceptional solutions to our clients. As we continue to grow, we are seeking a highly skilled and experienced Head of IT Security and Operations to join our team and lead our IT security initiatives from the ground up. Job Description The Head of IT … Security and Operations will be responsible for developing, implementing, and managing our IT security strategy and operations. This role requires a seasoned professional with over 10 years of experience in IT security and IT service management, particularly within the Microsoft tech stack. The ideal candidate will have a strong background in IT service management and consultancy, with a … keen understanding of large language models and AI technologies. Key Responsibilities: Develop and implement comprehensive IT security policies and procedures. Lead the design and deployment of security infrastructure from the ground up. Manage and oversee IT operations to ensure optimal performance and security. Collaborate with cross-functional teams to integrate security measures into all aspects of More ❯

to: Location: Location: London, UK Job published: Job published: 31/05/2025 Job ID: Job ID: 43469 Job Description We have an exciting opportunity for an experienced Head of Technical Operations (TOC)to drive innovation, operational excellence, and continuous improvement in the delivery of premium live broadcast services. About the Role As Head of TOC, you will: Lead, mentor, and develop a high-performing team of Network Engineers, fostering collaboration, continuous learning, and customer focus. Oversee day-to-day operations, ensuring 24/7 monitoring, support, and maintenance of network and video services. Develop staffing models, training programmes, and performance management processes to ensure the team has the … necessary skills and resources. Manage the entire employee lifecycle, including recruitment, onboarding, and ongoing development. Ensure flawless execution of live transmissions and champion a culture of exceeding client expectations through adherence to and improvement of Service Level Agreements (SLAs). Drive proactive issue identification and resolution, and develop Key Performance Indicators to improve performance. Serve as a More ❯

As we continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational … improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process More ❯

As we continue to grow, we're looking for a Head of Operations/Delivery to drive operational excellence, ensure efficient project delivery, and optimise our service offering. This is a pivotal new role within the business, shaping how we deliver value to our clients and supporting the agency's continued success. As Head of Operations, you will be responsible for work delivery, productivity, efficiency, and client retention across the agency. You will own the company schedule, manage capacity across teams, and ensure that client monthly strategic workflows and projects are delivered on time, within scope, and to the highest standard. You will work closely with department heads to identify areas for operational … improvement and develop strategies to enhance service quality. Acting as a central figure in the business, the Head of Operations/Delivery will serve as the main link between the CCO and the rest of the business, ensuring we improve retention while maintaining levels of profitability. Ultimately, the role will ensure smooth client output process More ❯

Head of Operations International Bank based in the City of London Salary £120k plus benefits Hybrid working on offer Reporting to the COO, the Head of Operations will lead our clients London's Operations, KYC, Securities, Third Party Vendor Management, Facilities and Health & Safety functions. The Head of Operations plays a key role in managing operational resilience and other regulatory initiatives relating to the firms operations. This role requires a strong people leader with an excellent understanding of FCA and PRA regulatory environment, CASS and of retail and commercial banking. They must balance the hands-on detailed understanding of banking operations systems, cards, payments … colleagues in London and overseas and external stakeholders including vendors. Key Responsibilities will include: Leadership: Work with the COO to develop and then execute the strategy for our clients Operations functions including developing our future target operating model as a mass affluent digital retail bank. Ensure that all regulatory requirements are met and technology is used to enhance both More ❯

join Simply Business' People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations to lead our newly combined global People Ops teams who provide broad HR solutions and services to our 1,000+ employees in the UK … US and Poland. Reporting the Global Chief People Officer and a member of the Global People Leadership Team, this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to continue our transformation of service delivery, process documentation, and knowledge management. This leader … will lead our capabilities in creating one SB employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify our location-based teams to drive one employee experience. Enhancement of Self Service Capabilities : Leverage technology, data and AI/ML to evolve our platform of More ❯

Head of Operations – Fast-Growth Tech-Enabled Services An exciting opportunity has arisen for a dynamic and experienced Head of Operations to join a rapidly expanding, award-winning technology services business. Operating at the intersection of technology and human service delivery, this company serves major public sector clients, as well as large enterprises. … This appointment offers the chance to join the senior leadership team during a pivotal phase of growth and transformation. The Role As Head of Operations, you will be instrumental in shaping and scaling the company’s operational backbone. Your focus will be on driving operational excellence, efficiency, and cross-departmental synergy while supporting strategic growth. Key … Responsibilities: Lead the development and execution of operational strategies aligned with business goals. Oversee day-to-day operations across multiple departments to ensure delivery excellence. Implement KPIs and drive continuous improvement in productivity and profitability. Promote cross-functional collaboration and operational cohesion. Manage risk, compliance, and quality standards across functions. Build and mentor high-performing operational teams. Report More ❯

Head of Security Operations Department: IT Operations Employment Type: Permanent - Full Time Location: London Reporting To: Kirsty Kelly Description As Head of Security Operations, you will be responsible for leading the day-to-day operational cybersecurity functions for the Group. You will ensure robust, efficient and globally coordinated security operations that protect … the organisation's people, systems, and data. This includes direct ownership of security controls, security testing, vendor management, vulnerability and threat management, and incident response. You will work daily with the Group CISO to support consistent, high-assurance security practices across all regions, in-line with regional regulation and to support the management of cyber incidents. It is … and security concerns within regulatory timelines and standards. About the role Within this role, you will have been supporting the Group CISO by managing the security team and programmes of work in your responsibility area. You will be responsible for the management of any global Cyber Incidents by supporting the CISO team. Additionally, you will be: Working collaboratively More ❯

in 2023 with a bold mission: to revolutionise how SaaS companies integrate with their customers' tech stacks. Our next-gen integration platform empowers SaaS companies to effortlessly add dozens of integrations via a single universal API - all in a fast, powerful, and secure way. With a powerhouse team of ex-Google, Microsoft, Oracle, Coinbase, and JP Morgan talent … we've raised over $4M from top-tier investors and rapidly scaled to a global team of 20+. As we continue to grow, we're looking for a Head of Operations to lead and optimise our operational, HR, finance, and recruitment functions, ensuring that StackOne runs smoothly, efficiently, and at scale. About the Role As the … Head of Operations, you will oversee the operational backbone of StackOne, driving strategic initiatives across HR, finance, recruitment, and general operations. You will be responsible for ensuring that our processes are efficient, scalable, and aligned with business goals as we continue to grow rapidly. You will manage a team across multiple functions and be a key More ❯

Click here for our Careers & Life at JCB pages About the role: We are searching for an experienced and driven Head of eCommerce and Trading to lead our online sales and trading strategy. You will be responsible for overseeing all aspects of our eCommerce business, from driving sales and revenue growth to managing and optimising the customer … journey. The ideal candidate is a data-driven leader with a proven track record of success in eCommerce, possessing a deep understanding of digital marketing, online merchandising, and customer acquisition strategies. What does this role involve day to day? Strategic Leadership: • Develop and implement a comprehensive eCommerce strategy aligned with overall business objectives. • Identify and capitalise on emerging … trends, technologies, and market opportunities within the eCommerce landscape. • Set ambitious yet achievable goals for sales, revenue, and profitability. Trading and Operations: • Oversee all aspects of online trading, including product selection, pricing, promotions, and inventory management. • Analyse sales data, customer behaviour, and market trends to optimise product offerings and maximise revenue. • Manage relationships with key stakeholders, including suppliers More ❯

Location: London (Hybrid) Industry: Software/Technology Overview A high-growth, product-led technology company is seeking an experienced Operations Manager to lead and scale internal business operations. This is a key role responsible for strengthening IT systems, enhancing security and compliance, optimizing internal processes, and supporting the company’s continued expansion through operational excellence. The ideal candidate will … bring a strong background in operations within a software or technology-focused organization and will be adept at driving efficiency, cross-functional collaboration, and data-informed decision-making across all business functions. Role Purpose The Operations Manager will ensure the business runs smoothly, efficiently, and securely, supporting both product and commercial teams. This role requires a hands-on … leader with a strategic mindset, capable of identifying operational gaps, delivering scalable solutions, and enabling the business to perform at a high level while preparing for future growth. Key Responsibilities Design, implement, and continuously improve operational processes to support growth and scalability Lead and coordinate cross-functional projects aligned with company priorities and strategic goals Introduce and maintain systems More ❯

Location: London (Hybrid) Industry: Software/Technology Overview A high-growth, product-led technology company is seeking an experienced Operations Manager to lead and scale internal business operations. This is a key role responsible for strengthening IT systems, enhancing security and compliance, optimizing internal processes, and supporting the company’s continued expansion through operational excellence. The ideal candidate will … bring a strong background in operations within a software or technology-focused organization and will be adept at driving efficiency, cross-functional collaboration, and data-informed decision-making across all business functions. Role Purpose The Operations Manager will ensure the business runs smoothly, efficiently, and securely, supporting both product and commercial teams. This role requires a hands-on … leader with a strategic mindset, capable of identifying operational gaps, delivering scalable solutions, and enabling the business to perform at a high level while preparing for future growth. Key Responsibilities Design, implement, and continuously improve operational processes to support growth and scalability Lead and coordinate cross-functional projects aligned with company priorities and strategic goals Introduce and maintain systems More ❯

ABOUT TEMENOS Temenos powers a world of banking thatcreates opportunities for billions of people and businesses everywhere. We havebeen doing this for over 30 years through the pioneering spirit of our Temenosianswho are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers andcommunity banks in 150+ countries. We collaboratewith clients … to build new banking services and state-of-the-art customerexperiences on our open banking platform, helping them operate moresustainably. At Temenos, we have an open-minded andinclusive culture, where everyone has the power to create their own destiny andmake a positive contribution to the world of banking and society. THE ROLE We are seeking a Client facing … and strategically mindedSVP, Head of Security Ops, Risk & Controls to lead the structuredoversight, operational assurance, and continuous improvement of our SaaSplatform. This role will sit at the heart of our operational governance model, workingwith both new and existing clients, owning key pillars such as securityoperations, release governance, quality assurance, disaster recovery, auditcoordination, SLA conformance, and the More ❯

Cancer Research UK we exists to beat cancer. As the world's leading cancer research charity, we are at the forefront of the global fight against cancer, bringing together millions of people who share our determination to beat it.Beating cancer means beating it for everyone. Our vision is to create a charity where everyone can feel like they … truly sustainable organisation, environmentally, financially, and operationally, if we are to achieve our mission.We are working towards a world where everybody lives longer, better lives, free from the fear of cancer. A world where some types of cancer are effectively eliminated and many more are prevented from developing in the first place. A world where cancers are diagnosed … earlier to ensure successful treatment with kinder, more effective treatments. A world where everyone shares in this progress equally, regardless of who they are, where they come from, and what type of cancer they have. About the role We're looking for a Head of Data Technology & Operations to join our Technology leadership team. In More ❯

Job Description Your Main Responsibilities Oversee daily operations to ensure efficiency and alignment with company objectives, utilizing AI-driven tools to enhance productivity. Develop and implement operational policies and procedures integrating AI solutions to streamline processes. Lead and motivate the operations team to achieve performance targets, leveraging AI technologies to support their efforts. Monitor and analyze operational performance … metrics and KPIs to drive continuous improvement. It means being the owner of the veracity of data and the having the looker up to date, potentially creating requests with the help of the RevOps. Manage budgets and allocate resources effectively to support operational goals. For bonus driven teams, help draft sales bonus objectives and pay plans and … company growth. Build and maintain strong relationships with key stakeholders, including clients, suppliers, and partners. Develop and execute strategic plans to achieve long-term operational goals. Foster a culture of excellence, accountability, and continuous improvement within the operations team. Your Team Manage 1 RevOps and the Financial and Administrative Manager Report directly to CEO and part of More ❯

spans across strategic brand and business development, design, web development, digital marketing, and content creation, providing a comprehensive approach to digital growth. As a team, we have been one of the fastest-growing agencies, produced double-digit yearly growth, and received numerous awards over the past years. We are now looking for a dedicated and experienced Head of Operations for our London studio to drive our operations and support our further growth trajectory. The Role As our Head of Operations, you will be responsible for driving and supporting the daily operations of our London studio ensuring that all teams work well and efficiently together toward common goals. You will be … teams get the help they need in planning and executing their work smoothly. Further, you will participate in our resource management supporting our team leads in their daily management of our colleagues and projects to ensure our colleagues' continued motivation and learning, high quality of work, as well as balancing of workloads. You will work closely with More ❯

Role Title: Head of Financial Crime Operations Reports to: Global Director of Financial Crime Operations Location: London/Birmingham/Ireland/Wilmslow (Hybrid) Job Type: Permanent About EML EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to … non-reloadable programs. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. The … team you’ll be joining Every day, our team tackles some of the most complex and evolving threats related to money laundering, fraud, terrorist financing and sanctions. We operate at speed and scale, monitoring transactions, investigating suspicious patterns and safeguarding our customers, EML and the global financial system. This isn’t your average operations team. We are global More ❯

Role Title: Head of Financial Crime Operations Reports to: Global Director of Financial Crime Operations Location: London/Birmingham/Ireland/Wilmslow (Hybrid) Job Type: Permanent About EML EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to … non-reloadable programs. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. The … team you’ll be joining Every day, our team tackles some of the most complex and evolving threats related to money laundering, fraud, terrorist financing and sanctions. We operate at speed and scale, monitoring transactions, investigating suspicious patterns and safeguarding our customers, EML and the global financial system. This isn’t your average operations team. We are global More ❯

Role Title: Head of Financial Crime Operations Reports to: Global Director of Financial Crime Operations Location: London/Birmingham/Ireland/Wilmslow (Hybrid) Job Type: Permanent About EML EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to … non-reloadable programs. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. The … team you’ll be joining Every day, our team tackles some of the most complex and evolving threats related to money laundering, fraud, terrorist financing and sanctions. We operate at speed and scale, monitoring transactions, investigating suspicious patterns and safeguarding our customers, EML and the global financial system. This isn’t your average operations team. We are global More ❯

Who are OnBuy? OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud of, but we don't let that go … to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed. Working at OnBuy: We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves … to learn and grow as OnBuy evolves. We work in a flexible way, meaning we can prioritise our health and relationships, but when we are working, we graft. he Head of Tech Ops will be responsible for overseeing the architecture and landscape of our hardware infrastructure. This role requires a strategic thinker with a hands-on approach More ❯

join Simply Business' People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations to lead our newly combined global People Ops teams, providing broad HR solutions and services to our 1,000+ employees in the UK, US … and Poland. Reporting to the Global Chief People Officer and a member of the Global People Leadership Team , this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to transform service delivery, process documentation, and knowledge management. This leader will focus on creating … a unified employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify location-based teams and drive a cohesive employee experience. Enhancement of Self Service Capabilities: Use technology, data, and AI/ML to evolve our employee and manager self-service platforms. Change Management More ❯

IT RCN Cardiff Gate Office with hybrid working £79,482 Contract type: Permanent Head of IT Operations Cardiff Gate with hybrid working, 35 hours, permanent Salary range per annum: £79,482 - £89,239 There is more to the RCN than you might think. We're a trade union with a membership of over half a million … nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy … with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As the Head of IT Operations, you'll use your positive attitude, your knowledge of IT operational processes, systems and security and your ability to deliver exceptional day-to More ❯

Head of EMEA Production Management/ARO Back Office is a critical role at State Street, responsible for reliability of platforms supporting the bank's flagship businesses.The dual hatted role also involves leading all EMEA Production Management functions across application, infrastructure, client technical support, service availability management and recovery management. This is a leadership role, with geographically … dispersed matrix organization. As a the head of function, this roleentails facing off to both internal stakeholders, across business operations, technology and risk functions, and external including clients and regulators. Role requires extensive collaboration across IT departments/Business Units, Internal and External Risk and Audit teams and keeping the platform highly reliable amidst high change in … the environment. Responsibilities include Full ownership of business systems technical operations including stability and day to day operations of the platforms Face off to Executive stakeholders and externally to regulatory bodies and clients Grow SRE practices and function and help transform Production Management Become a trusted partner with GTS functions and help fast track modernization journey More ❯

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a … range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit Change is everywhere at Convatec. It's transforming our … business, and helping us improve millions of lives. And we're nowhere near finished. Across every part of our business, we're pushing for better. Join us on our journey to as a Head of Manufacturing Execution & Laboratory Information Applications, and you'll do the same. The Head of Manufacturing Execution & Laboratory Information Application More ❯

Company Description 5 Villages Group was formed in 2023 to leverage the 20 years of experience of its founders across five key sectors: Logistics, Distribution, Manufacturing, Energy, and Technology Services. The company aims to integrate its vast experience to offer comprehensive solutions in these sectors. With a strong focus on innovation and operational excellence, 5 Villages Group is … committed to driving growth and efficiency for its clients. Role Description This is a full-time on-site role for a Head of Operations located in Kendal. The Head of Operations will oversee the daily operations of the company, ensuring operational efficiency and effectiveness. Responsibilities include managing budgets, developing operational strategies, leading … managing teams, and ensuring regulatory compliance. The role also requires close collaboration with other department heads to align operational goals with the company’s objectives. Qualifications Strong skills in Operations Management and Analytical Skills Proven experience in Team Management and Communication Budgeting and Financial Management capabilities Ability to work effectively on-site in Kendal Excellent problem-solving skills Experience More ❯