1 to 25 of 26 Help Desk Technician Jobs

Genesis10 is seeking a Tier-2 Help Desk technician (Mon thru Fri 11.00PM to 07.00AM) for our client in the Travel/Transportation Industry. This is a 6+ month Contract opportunity. W2 Status: Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. No 3rd Parties, No Sponsorship available … for this position Job Description The role of the Help Desk Technician is to ensure proper computer operations so that end-users can carry out business tasks. The incumbent will receive, prioritize, document, and actively resolve end-user incidents and catalog requests. The role is responsible for escalating incidents when considered appropriate and necessary to keep More ❯

Rate: $21.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end … and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Effectively train end-users to maximize the use … of their systems Provide technical support for multiple locations KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: 2-year degree in IT or related field or equivalent Help Desk experience Skills Required: Demonstrated skills using software tools, and hardware/software troubleshooting skills Accurate and detail-oriented Highly organized and ability to adapt quickly to changing More ❯

Rate: $21.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end … and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Effectively train end-users to maximize the use … of their systems Provide technical support for multiple locations KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: 2-year degree in IT or related field or equivalent Help Desk experience Skills Required: Demonstrated skills using software tools, and hardware/software troubleshooting skills Accurate and detail-oriented Highly organized and ability to adapt quickly to changing More ❯

Rate: $21.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end … and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Effectively train end-users to maximize the use … of their systems Provide technical support for multiple locations KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: 2-year degree in IT or related field or equivalent Help Desk experience Skills Required: Demonstrated skills using software tools, and hardware/software troubleshooting skills Accurate and detail-oriented Highly organized and ability to adapt quickly to changing More ❯

Rate: $21.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end … and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Effectively train end-users to maximize the use … of their systems Provide technical support for multiple locations KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: 2-year degree in IT or related field or equivalent Help Desk experience Skills Required: Demonstrated skills using software tools, and hardware/software troubleshooting skills Accurate and detail-oriented Highly organized and ability to adapt quickly to changing More ❯

Rate: $21.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end … and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Effectively train end-users to maximize the use … of their systems Provide technical support for multiple locations KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: 2-year degree in IT or related field or equivalent Help Desk experience Skills Required: Demonstrated skills using software tools, and hardware/software troubleshooting skills Accurate and detail-oriented Highly organized and ability to adapt quickly to changing More ❯

Rate: $21.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end … and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Effectively train end-users to maximize the use … of their systems Provide technical support for multiple locations KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: 2-year degree in IT or related field or equivalent Help Desk experience Skills Required: Demonstrated skills using software tools, and hardware/software troubleshooting skills Accurate and detail-oriented Highly organized and ability to adapt quickly to changing More ❯

1st/2nd Line IT Support Engineer Location: Ormskirk (on-site and help desk) Salary: Up to £30,000 #TeamCandour are working with a well-established Managed Service Provider based in the Ormskirk, who are looking to add a confident and motivated 1st/2nd Line Support Engineer to their growing team. This is an excellent opportunity for … and offers clear opportunities to progress into more senior or managerial positions. Key Responsibilities Provide 1st/2nd line support across a range of client sites and via the help desk Diagnose and resolve hardware, software, and network issues efficiently Support and maintain Windows operating systems and business applications Manage user accounts, permissions, and access within client environments More ❯

for common problems to improve quality of Tier 0 customer self-service. Escalates incidents and requests Tier 3 support when the problem is more complex. Arranges for a technician to visit the customer if a problem can't be solved over the phone or by email. Develops and maintains knowledge of legacy, existing, and new PC hardware and … physically capable of lifting computers, monitors, printers, parts and supplies and sitting for extended periods of time. Experience troubleshooting MacOS clients. CompTia A+/Server+/Network+. HDI Customer Help Desk Analyst. Microsoft Office Specialist. MTA/Microsoft Office Specialist. MCP/MCSA/MCSE/MCDST ITIL ServiceNow More ❯

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in the following … Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician/Helpdesk Support Engineer/Service … Desk Analyst you will troubleshoot and resolve issues related to Microsoft 365, Windows Servers, networking, and cybersecurity. You will contribute to digital transformation projects and ensure all IT tickets are handled within service level agreements. The IT Technician/Helpdesk Support Engineer/Service Desk Analyst will also support onsite installations across the North West, helping More ❯

ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other More ❯

ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other More ❯

Kickstart your IT career or take the next step in cyber security-focused tech support with this exciting Helpdesk Technician role based in West Yorkshire! IT Support Helpdesk TechnicianHeckmondwike, West Yorkshire – office-based Full time, permanent position, 37.5 per week £25,000 - £37,000 DoE Please Note: Applicants must be authorised to work in the UK Core Team … cyber security allows us to offer a proactive and reliable service to our clients. The Role We’re on the hunt for an enthusiastic and skilled IT Support Helpdesk Technician to become the first line of defence for our clients’ IT environments. Key Responsibilities: Deliver first-line technical support via phone, email, and remote access tools Troubleshoot a … problems, and is ready to make a difference in a growing team. A proactive mindset and customer-first attitude are a must. Experience in an IT Support/Helpdesk Technician role (MSP experience a bonus) Strong knowledge of Windows 11, Microsoft 365, and networking fundamentals Keen interest in cyber security with a desire to grow in the field More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯

instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within More ❯