Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … work and actively contribute to broader initiatives through task execution. We believe in continuously iterating, solving problems, and working together to connect people around the world. That’s why it’s important that our workforce reflects the diversity of the communities we serve. Hiring people with different backgrounds and perspectives helps us make better decisions, build better products, and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Accenture
Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … work and actively contribute to broader initiatives through task execution. We believe in continuously iterating, solving problems, and working together to connect people around the world. That’s why it’s important that our workforce reflects the diversity of the communities we serve. Hiring people with different backgrounds and perspectives helps us make better decisions, build better products, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Accenture
Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … work and actively contribute to broader initiatives through task execution. We believe in continuously iterating, solving problems, and working together to connect people around the world. That’s why it’s important that our workforce reflects the diversity of the communities we serve. Hiring people with different backgrounds and perspectives helps us make better decisions, build better products, and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Accenture
Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … work and actively contribute to broader initiatives through task execution. We believe in continuously iterating, solving problems, and working together to connect people around the world. That’s why it’s important that our workforce reflects the diversity of the communities we serve. Hiring people with different backgrounds and perspectives helps us make better decisions, build better products, and More ❯
This vibrant and expanding company are looking for a Business Analyst to work closely with the CEO in this exciting phase of their expansion. , The Company is an end-to-end digital solution organisation. They are looking for an experienced Business Analyst to join their team. In this role, you’ll be the bridge between business needs and … South Africa and Thailand, with the CTO and a systems manager/UAT person being the only UK based part of the team. This role is key in that it will be a senior and key member of the development team which will include architecture and strategy decisions. Key Responsibilities: • Collaborate with stakeholders to gather and define business requirements … scheduling - which may be out of hours on occasions. Qualifications: • Bachelor’s degree in business, Computer Science, Information Systems, or related field • 3+ years of experience as a Business Analyst, preferably in a tech or startup environment • Strong analytical and problem-solving skills • Excellent communication and stakeholder management abilities • Familiarity with Agile/Scrum methodologies • Experience with tools that More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
A leading, fast-growing global financial services group is seeking an IT Access Management Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff across multiple international offices—including senior executives and VIP users, this role plays a critical part in ensuring secure, efficient, and compliant access to IT systems … JML) lifecycle, you will manage user permissions and access rights across a broad suite of business-critical applications and infrastructure. Whether you're currently working in a Service Desk, IT Security, or User Management role, this is a great opportunity to expand your expertise in Access Management and develop your career within a forward-thinking, high-performing team. Responsibilities … service improvements (CSI) and contribute to team-wide initiatives and training materials. Monitor access management queues and workflows, escalating issues as needed to the Access Management Team Lead or IT Support Manager. About You 2+ years’ experience in a Service Desk, IT support, user administration, or access management role. Working knowledge of Active Directory, Azure AD, and Office More ❯
IT Support Graduate £25-30,000 per annum + permanent benefits Chelmsford - 5X a week on-site Are you a recent IT graduate looking to launch your career in a fast-paced, hands-on environment? We're looking for enthusiastic and driven individuals to join our IT Support team. This is the perfect opportunity to apply your … updates, and maintenance Escalate complex issues to senior team members where required Always deliver excellent customer service and clear communication What We're Looking For: A recent degree in IT, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills A genuine interest in technology and continuous learning Ability to work both … independently and as part of a team What We Offer: Full training and mentorship from experienced IT professionals Opportunities for career progression and certification support A collaborative and supportive working environment Competitive salary and benefits package More ❯
We have an opportunity for an IT Service Central Delivery Analyst to join our team in Wembley. This is a full-time, permanent role which will be office-based . The starting salary is £29,000 - £35,000 a year, depending on experience. The Role: As an IT Service Central Delivery Analyst , you will be the … gateway for SNG's IT services, ensuring that all interactions with customers are accurately logged, prioritized, categorized, and resolved or assigned efficiently. You will be responsible for recording, monitoring, and updating IT tickets, conducting initial diagnosis, and escalating issues when needed. The role also involves maintaining our asset database proactively, including asset movement, verification, incident management, onboarding, tagging … and disposal of assets. What we need from you: Experience working on an IT Service Desk or Customer Service Desk, with the ability to communicate effectively with customers via in person, telephone, webchat, email, or digital assistant. You should be able to provide technical support related to Microsoft Windows, Office 365 (including Teams and SharePoint), remote access, virtual desktops More ❯
Primary Details Time Type: Full time Worker Type: Employee Senior ITBusiness Analyst The Opportunity QBE Europe is looking for a Senior IT Business Analyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to … success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth. The Business Analyst’s role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have theability to problem solve and implement new … delivered against acceptance criteria, through test planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements. Continuous Improvement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuous improvement within scrum or project teams More ❯
Lead IT Business Analyst x4 - UK Wide UK Wide - 1 or 2 monthly travel to client site £65,000 - £85,000 + perm benefits Security Clearance Required (SC eligible) We're looking for a number of Lead Business Analyst's to join our growing, client-focused consultancy team. You'll play a pivotal role in delivering innovative … IT solutions, working closely with clients to solve complex problems, and guiding them towards impactful, lasting change. This is an opportunity to take ownership, influence senior decision-making, and develop your leadership skills in a forward-thinking, people-focused environment. What You'll Do Lead both in-person and virtual client workshops, managing stakeholders with differing priorities to agree … record of identifying and developing business opportunities. Experience in Public Sector projects or other highly regulated industries (Utilities, Energy, Pharmaceuticals). A sustainability mindset and the ability to embed it into solutions. Plus the ability to: Influence strategy and leadership direction in complex environments. Become a trusted domain expert. Understand solution architecture and underlying technologies. Operate at both detailed More ❯
impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives. The Job: On behalf of client we are seeking a Temporary IT Deskside Support Analyst for this site in South Bristol. This is a new role to support a team of 60-80 staff in Bristol. In this role you … certain systems is beneficial, enthusiasm to learn and a strong problem-solving mindset are highly valued. Key responsibilities will include Provide on-site and remote support for end-user IT issues including desktops, laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond … to and resolve IT service requests and incidents in a timely manner. Collaborate with the wider IT team to escalate complex issues appropriately. Assist with the setup and troubleshooting of Poly conference equipment and other AV technologies. Support access control systems like Paxton and workplace management solutions such as Condeco. Maintain accurate documentation of support activities, user interactions More ❯
Evolve-IT are delighted to bring to market a 2nd Line IT Support roles based in Edinburgh. You will play a key role providing remote and onsite IT support including hardware troubleshooting for a diverse range of clients. You will diagnose and resolve IT-related issues, ensuring clients receive the best service possible. Our client is … a well-established Managed Service Provider who are renowned for growing and developing team members. This is a company where your IT skills can develop and flourish. You will be part of collaborative and dynamic team who deliver quality service to their clients. Key responsibilities: Working alongside the Service Desk Manager, providing 1st line support and escalating to 3rd … annum with a strong benefits package including private healthcare and opportunities to upskill and gain new certifications. If you are a skilled techy with one to two years of IT Support experience and excellent customer service skills, this is the job for you. More ❯
Evolve-IT are delighted to bring to market a 2nd Line IT Support roles based in Edinburgh. You will play a key role providing remote and onsite IT support including hardware troubleshooting for a diverse range of clients. You will diagnose and resolve IT-related issues, ensuring clients receive the best service possible. Our client is … a well-established Managed Service Provider who are renowned for growing and developing team members. This is a company where your IT skills can develop and flourish. You will be part of collaborative and dynamic team who deliver quality service to their clients. Key responsibilities: Working alongside the Service Desk Manager, providing 1st line support and escalating to 3rd … annum with a strong benefits package including private healthcare and opportunities to upskill and gain new certifications. If you are a skilled techy with one to two years of IT Support experience and excellent customer service skills, this is the job for you. More ❯
Job Description: IT Systems Administrator & COMSEC support analyst Aquarian Systems is seeking a dynamic IT Systems Administrator to join a growing contract with the DHS. This role involves managing and administering their COMSEC support IT infrastructure, including server administration and database management. You will support the DHS Central Office of Record in the distribution of encryption … services across the department. Responsibilities include ensuring IT system availability, data integrity and security, and providing comprehensive system and COMSEC support to the COR. Key Responsibilities: -Database and System Administration: -Develop SQL queries for effective data management and insights. -Manage and maintain Apache httpd, Tomcat, and Oracle Databases on Windows Servers in a secure environment. -Perform system upgrades, patching … and configuration changes. -System, Account Management, Training and User Support: -Manage the COMSEC application IT System (currently CARDs) -Manage user accounts, system permissions, and resolve discrepancies -Help with build-out of test environment for new software -Order and manage cryptographic keys and related equipment. -Conduct regular system inventories and audits. -Provide regular training sessions and ad hoc support for More ❯
Southampton International Airport, Southampton, Hampshire, England, United Kingdom
Aldi
Role: Business Analyst – HR IT – Data & ReportingLocation: Germany, Mülheim an der RuhrContract: Permanent Role and Responsibilities Actively participating in an international project team responsible for global HR transformation projects Ensuring that data is properly mapped, validated and transferred between systems while aligning with business requirements and compliance standards Analyse data quality and integrity, identify gaps and work with … relevant teams to ensureaccurate and timely HR data Document reporting requirements, data flows and user guidelines to facilitate smooth adoptionand maintenance Collaborate with HR, IT and business stakeholders to understand reporting needs, data requirements and translate them into a global reporting template and KPI dashboard Experience requirements Professional fluency in English for international cooperation Structured, independent and self-organised More ❯
Compliance/IT Audit Analyst Location: UK with significant travel across Europe (Must be based in the UK) Salary: Up to £45,000 + Benefits About the Role: We are looking for a motivated Compliance/Audit Analyst to join our Governance, Risk and Compliance (GRC) team. In this role, you will play a key part in More ❯
Compliance/IT Audit Analyst Location: UK with significant travel across Europe (Must be based in the UK) Salary: Up to £45,000 + Benefits About the Role: We are looking for a motivated Compliance/Audit Analyst to join our Governance, Risk and Compliance (GRC) team. In this role, you will play a key part in More ❯
Expleo is seeking an experienced IT Change Management Analyst to support our customer based in Warwickshire on an initial 12-month contract. This is an exciting opportunity to lead and drive change initiatives within a dynamic IT environment. The successful candidate will be responsible for managing process improvement and change management activities, ensuring minimal disruption to business … operations while implementing best practices across the IT organization. Key Responsibilities: * Lead and execute IT change management and process improvement projects. * Apply methodologies including communication planning, stakeholder analysis, and organizational readiness assessments. * Monitor and manage the implementation of changes to minimize business disruption. * Act as a change agent, promoting and embedding best practices across IT teams. * Identify … usage. * Coach and delegate tasks to junior professionals, providing guidance and oversight. * Solve complex problems and manage large-scale projects with limited supervision. Required Skills & Experience: * Proven experience in IT change management and process improvement. * Strong understanding of business processes and IT systems. * Excellent communication and stakeholder engagement skills. * Ability to manage complex projects and lead cross-functional More ❯
Robert Half is op zoek naar een IT Business Analyst voor een bedrijf gelegen in regio Antwerpen . Onze klant is actief in de maritieme sector. Ze bieden interne IT-diensten aan via een mix van on-premises en cloudoplossingen en ondersteunt alle gebruikers met een efficiënt, betrouwbaar, veilig en modern technologisch landschap. More ❯
needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change). Customer Services comprises of a Service Desk team which provide first line technical support, acting as a single point of query into the organisation and … a Desktop team which covers a geographical spread of 3,300 miles. The SystmOne IT team, the Infrastructure team and Security and Change team provide second and third line expertise in functional areas. This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to … possible rating and the first stand-alone NHS community trust in the country to be awarded the title. Job description Job responsibilities Providing a single point of contact for IT related incidents, requests for service and queries which range in complexity for both clinical and corporate customers Work as a part of the Service Desk function by working as More ❯
transformation, critical communications, and logistics. Our people bring unparalleled expertise and dedication and we are always looking to expand our team. Consulting Services Group (CSG) is seeking a Senior IT Operations Analyst to provide systems analysis techniques and procedures, including consulting with users, to ascertain functional requirements. This entails maintaining and providing technical support for a customer's … site personnel with training and best practices. This is a customer-facing position with direct communication back to management. As part of this role, you will collaborate with the IT Operation Analysts remotely and, at times, be on-site at field sites to maintain site operational status if additional assistance is required. Duties/Tasks and Responsibilities: . Analysis … broken hardware. Assist with SOC and NOC monitoring of infrastructure, to be a point of escalation should issues arise at field sites. Request Management Manage the entire lifecycle of IT service tickets, including ticket creation, triage, resolution, and closure, ensuring adherence to SLAs and providing timely updates to end-users, acting as an escalation source to ensure remote sites More ❯
We are Hiring for an incredibly supportive company- Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages This … is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team who'll … worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line IT support role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing More ❯
Helpdesk Analyst Maidstone £2630k MonFri, 8:004:30 Do you enjoy being the first person people turn to when tech goes wrong? Are you calm under pressure and confident talking users through fixes? Want a steady, well-run desk where first-line support is done right? Support thats structured. A team thats friendly. A desk that runs smoothly. We … areworking with a well-established IT provider in Maidstone who are growing their support team and looking for someone to step into a Helpdesk Analyst role. You willbe the first line of defence,logging tickets, resolving what you can, and escalating what you cant. Its a proper support desk: structured, well-run, with great senior engineers to learn … from, and a manager who knows what good support looks like. Theyre not expecting you to know it allattitude, curiosity, and communication are what matter here. If youve done 1st line support before and are now looking to build on that experience, youll fit right in. What you'll be doing: Taking incoming support querieslogging, triaging, resolving Troubleshooting across More ❯
If interested reach out directly to or call/text . Job Title: IT Business Analyst Location: Millsboro, Delaware Onsite US Citizenship is required Oracle Fusion HCM with expertise in Core HR, Payroll, Compensation, and Performance. Familiarity with Absence Mana More ❯
About The Role Team – IT Operations Working Pattern - Office based, 4-5 days per week in the Bournemouth or Stockport Vitality Offices. Full time, 35 hours per week. Top 3 skills needed for this role: Experience working with an ITSM tool Very strong verbal communication skills To be able to handle multiple tasks at once to meet deadlines and … solve problems What this role is all about: Join our dynamic IT Service Desk team at Vitality, where you'll be the first point of contact for technical support across the business. As an IT Service Desk Analyst, you'll play a crucial role in delivering exceptional 1st line support to internal stakeholders, VIPs, and external partners. … your ability to troubleshoot, communicate clearly, and manage priorities will make a real impact. You'll also contribute to continuous service improvement and help shape the future of our IT support function. Key Actions To accurately record and manage incident and requests reported to the Service Desk, using the relevant ITSM tools in a timely manner in accordance with More ❯