that values integrity, continuous improvement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an IT Support Analyst, you'll be a key part of the IT Service Desk team, providing … teams while keeping users informed throughout.Your responsibilities will include software licence management, asset tracking, and occasional on-site support. You'll contribute to continuous service improvement and support wider IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role, you'll bring: Strong experience in IT support within a hybrid or multi-office environment. Proficiency in Microsoft Windows 10/11, Office 365, and related applications. Familiarity with IT Service Management tools (e.g. Halo or similar). Hands-on experience with device installation, configuration, and troubleshooting. A solid understanding of IT security practices and tools. ITIL v4 Foundation and CompTIA A+ certification (or More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Harvey Nash
Are you an IT Service Desk Analyst looking for your next challenge? This is an exciting opportunity to work for a leading non-profit healthcare organisation. This role is perfect for an IT Service Desk Analyst who can provide IT support to all end users across the organisation. You will be involved in the installation … of PC hardware, software, peripherals, and Microsoft operating systems and applications such as O365. Key Responsibilities: Provide 1st and 2nd Line Support to end users. Support O365 applications. Maintain IT assets. Identify and respond to customer requests. Assist in the delivery of IT upgrades, including hardware and software rollouts. Log incidents and requests using helpdesk software. This is … a 2 month contract, with a likelihood of extension, offering a competitive pro-rata'd salary plus hybrid working arrangements. If you are passionate about IT support and want to make a difference in a healthcare setting, we would love to hear from you! To From Record Yes No Always use these settings More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Manchester, Mainly Remote Application Support Analyst required to work for a law firm based in Manchester. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with experience in … M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high level Aderant queries and … requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Limited
Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Leeds, Mainly Remote Application Support Analyst required to work for a law firm based near Leeds, West Yorkshire. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with … experience in M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high level Aderant … queries and requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details Key Skills More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
Service Desk Analyst - 1st Line IT Support 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Hybrid working (1 day per week onsite) TXP are recruiting for a customer focused 1st Line IT Service Desk Analyst who is Midlands based, to start in Novermber 2025. This is a … the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of … ensure that agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment Min 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and More ❯
A client of ours in the Clacton-on-Sea area are recruiting an IT & Systems Support Analyst to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.00pm (37.5 hours) and paying £26,000 - £29,000 per annum depending on experience. Key Duties include but are not limited to: Maintain data integrity through … Administer MS365 and core systems, managing on-boarding and access. Configure and set up user workstations. Manage internal networks, cloud services and ensure optimal performance of hosting performance. Track IT assets and software licenses. Provide daily technical support and system maintenance. Attend department meetings to share updates on system performance and technical needs. Create and maintain dashboards, charts, and … data-driven culture. Analyse recurring technical issues to identify root cause. Assist with system development. Develop and maintain user guides. Skills and Experience required to be considered for this IT & Systems Support Analyst position: An interest in various coding such as HTML, CSS, JS, Python, Apex, SQL Etc. Proficient within the Microsoft packages. Eagerness to support others. Previous More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Legal IT Application Support Analyst, M365, Visual Files, Practice Management, London, Mainly Remote Application Support Analyst required to work for a law firm based in Central London. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with experience … in M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high level Aderant queries … and requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required More ❯
The role: We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1 Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log and resolve issues and complete requests, ensuring a seamless experience for end … users. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this position, you will have excellent spoken English with the ability to provide technical support to end users who do not want to hear jargon! You … support to end-users, ensuring smooth and efficient operation of their computer systems and applications. The ITSDA will be responsible for diagnosing and resolving hardware and software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA More ❯
Job Description: Responsibilities - your mission We are looking for a highly motivated IT Business Analyst to join Airbus in our GBS office in Lisbon. This role is responsible for the operational IT support for systems and applications in "run mode" ensuring a smooth experience to end-users. The ideal candidate is an analytical thinker with a passion … for troubleshooting with a deep understanding of IT infrastructure and continuous improvement mindset. Key Responsibilities: Work closely with stakeholders to understand business processes, challenges, and requirements. Monitor and maintain critical IT systems, applications, and infrastructure to ensure high availability, performance, and reliability. Diagnose, troubleshoot, and resolve technical issues related to hardware, software, and network systems. Provide Tier … solutions to build a robust knowledge base. Contribute to the automation of repetitive tasks and processes to improve efficiency Requirements - our ideal candidate will have Technical Skills: Understanding of IT infrastructure, including servers, networks, and cloud technologies. Experience with relational database management and querying. Familiarity with operating systems (Windows, macOS, Linux). Shell batch scripting (Bash and/or More ❯
A well-established architectural firm is looking for a graduate IT Support Analyst to join its team on an initial 1 month contract. Please note, this role is Inside IR35 and fully office based (5 days per week). In this role you will work on an IT laptop rollout project for 150 devices. You will set … communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times.In order to be suitable for this role, it is expected that you will have a degree in IT, coupled with some experience of supporting Windows OS, Active Directory and Office 365. This is an excellent opportunity … for an accomplished IT graduate to join a market-leading firm and diversify their skillset. More ❯
B90, Illshaw Heath, Solihull, West Midlands (County), United Kingdom
BAM UK & Ireland
Building a sustainable tomorrow What if your next job wasn’t just another job? What if it brought more purpose, more growth, more balance – and more time for what really matters? BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to … grow, the support to thrive, and the chance to shape your career on your terms. We are seeking an ICT Support Analyst to join our IT Services team to support the ever-growing needs of our business. This is a full time position offering h ybrid working with 3 days per week based at our regional office in … this support to our business. • Create, log, update, prioritise and resolve incidents or service requests. • Support and collaborate with colleagues, sharing workload and knowledge. • Work with the rest of IT Services on improvements to the services we provide. • Identify incidents that may lead to a Major Incident or Problem call using ITIL best practices. Your technical responsibilities will include More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
BAM UK & Ireland
Building a sustainable tomorrow What if your next job wasn’t just another job? What if it brought more purpose, more growth, more balance – and more time for what really matters? BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to … grow, the support to thrive, and the chance to shape your career on your terms. We are seeking an ICT Support Analyst to join our IT Services team to support the ever-growing needs of our business. This is a 6 month fixed term contract. This is full time position offering hybrid working with 3 days per week … this support to our business. • Create, log, update, prioritise and resolve incidents or service requests. • Support and collaborate with colleagues, sharing workload and knowledge. • Work with the rest of IT Services on improvements to the services we provide. • Identify incidents that may lead to a Major Incident or Problem call using ITIL best practices. Your technical responsibilities will include More ❯
london, south east england, united kingdom Hybrid / WFH Options
Kurt Geiger
creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Requirements We're looking for an IT support Analyst to join the team. The role will have a primary focus on the following: Provide first and second-line support for core business applications, including POS systems, SaaS and PaaS platforms, and internally hosted applications to end users. Support queries and issues that arrive via email, phone and walk-ins and ensure a ticket log is … promptly and within SLA where defined. Identify opportunities and assist in implementing recommendations to reduce or remove common support issues through training, technology, or improved processes. Contribute to delivering IT projects where assigned, ensuring deadlines and milestones are met. Field support stores across the UK and ROI, when necessary Supporting the business EPOS solution. Support the business backup solutions More ❯
Harrogate, Yorkshire, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Limited
Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Leeds, Mainly Remote Application Support Analyst required to work for a law firm based near Leeds, West Yorkshire. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with More ❯
Job Description: IT Business Analyst IIILocation: 100% Onsite. Houston, TX.Job Overview:You will be a key influencer within the NRG Data & AI team driving ideation through to delivery and implementation of solutions. You will be expected to work closely with business stakeholders ensuring decisions are fact based, that the team appropriately defines the vision, empathizes with the customer … non-functional requirements and document in the form of epics, wireframes, business rules, and acceptance criteria.Understand the concept of data-driven decision making, ability to analyze data and use it to inform decision makingBuild, organize help prioritize and maintain the project backlog over the course of the project, often serving as a partner and mentor for the Business Lead … analysis, state diagrams, wireframes, functional requirements, non-functional requirements, use cases, business process definition, user stories, and backlog management.Scrum Master or Product Owner certification a plusIIBA or CBAP Business Analyst certification a plus Years of Experience: 12.00 Years of Experience More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
Were looking for a passionate IT Service Delivery Analyst who will play a vital role in ensuring the efficient delivery and ongoing improvement of IT services, with a particular emphasis on change management. Acting as a bridge between IT and the business, this role ensures that services are delivered in line with agreed standards, changes are … risk. Perform final reviews, approvals, and authorisations for changes, reassessing risk and impact levels as necessary, requesting additional information, or rejecting changes that do not meet established requirements. Support IT audit activities, addressing findings and ensuring compliance with internal controls and standards. Act as a central point of communication between technical teams, business stakeholders, and service providers during service … sense of ownership and accountability. Excellent communication skills , both written and verbal, with the ability to convey technical and business concepts clearly. Experience/Qualifications: Experience working in an IT Service organisation or in a retail organisation Degree (or equivalent) in Computing/IT or a related field, or have equivalent IT industry experience Qualifications, certifications and More ❯
This vibrant and expanding company are looking for a Business Analyst to work closely with the CEO in this exciting phase of their expansion. , The Company is an end-to-end digital solution organisation. They are looking for an experienced Business Analyst to join their team. In this role, you’ll be the bridge between business needs and … South Africa and Thailand, with the CTO and a systems manager/UAT person being the only UK based part of the team. This role is key in that it will be a senior and key member of the development team which will include architecture and strategy decisions. Key Responsibilities: • Collaborate with stakeholders to gather and define business requirements … scheduling - which may be out of hours on occasions. Qualifications: • Bachelor’s degree in business, Computer Science, Information Systems, or related field • 3+ years of experience as a Business Analyst, preferably in a tech or startup environment • Strong analytical and problem-solving skills • Excellent communication and stakeholder management abilities • Familiarity with Agile/Scrum methodologies • Experience with tools that More ❯
the Castlereagh Road in Belfast and are part of the Van Genechten Packaging Group which spans 15 sites across the UK and Europe. We have an opportunity in our IT Department to join a well established team of print professionals in a successful, established and growing organisation as an IT Analyst. In return we offer a competitive salary … days holiday per year including statutory days, company pension scheme etc. Main tasks of Job: Responsible for the Company IT Help Desk Look after the daily maintenance and administration of hardware and software Providing internal user training and support for the company ERP and Office 365 Manage and implement IT projects Support the implementation of Cybersecurity measures Prepare … to perform different tasks within the overall Business Objectives of the Company. Employee Specification Essential Requirements 5 GCSEs including Maths, ICT and English (Grade C or above) or equivalent IT skills (hardware and software) Working knowledge of Microsoft Office 365, user and administration Working knowledge of Windows Server including Active Directory and Exchange email server Flexible approach with a More ❯
Primary Details Time Type: Full time Worker Type: Employee Senior ITBusiness Analyst The Opportunity QBE Europe is looking for a Senior IT Business Analyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to … success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth. The Business Analyst’s role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have theability to problem solve and implement new … delivered against acceptance criteria, through test planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements. Continuous Improvement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuous improvement within scrum or project teams More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Mott MacDonald
with the 4th line Project Applications team, you will help to resolve incidents, problems and assist with implementing change. This role will be based in one of our Global IT Operations Centre based in Newcastle. The Project Applications Team play a pivotal role in ensuring that our Project applications perform to a high level while adhering to Mott MacDonald … resolutions with clear and regular communication Work closely with the wider Applications teams, helping to define support requirements and improvements across Project Applications services Act as a technical support analyst within the team - for complex support issues and critical situations in the owned technology areas Assists in improving the Project Applications team, proposes and drives forward improvement initiatives Identify … enhancements to continually improve our services Understand the critical needs of the business and escalate urgent issues to minimise the impact to the business and employee productivity Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance Candidate specification Essential Degree or equivalent relevant qualification in an More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
The Royal Collection Trust
Royal Household, you'll gain practical exposure from day one, solving real problems in an accelerated learning environment, supporting users, and contributing to a purpose that matters. As an IT Support Analyst based in our London Office, you’ll be a key member of the System Infrastructure team within Royal Collection Trust and act as the first point … broad range of work in a variety of environments, building on your expertise whilst delivering first-class customer service. Key Responsibilities: You’ll proactively monitor ticket queues in our IT Service Management (ITSM) System and resolve issues and requests within agreed SLAs, providing regular updates to tickets and end users. You’ll maintain user accounts and authentication methodologies on … bring an understanding of excellent client service and delivery to the highest standards, complemented by your excellent verbal and written communication skills. Digitally fluent and with a passion for IT applications, you have working knowledge of commercial applications such as a Retail or Ticketing system. You’ll have experience of hardware setup and configuration, including PCs and peripheral devices More ❯
Are you looking for a challenging role where you can provide exceptional customer service and utilize your technical skills? Join our dynamic and growing team as an IT Service Desk Analyst We are seeking individuals who are passionate about providing top-notch support to our branch network users. If you can work well under pressure, have strong communication … performance culture that prides itself on delivering excellent customer service inside and out. Our reputation depends on the service we provide to our internal and external customers. Location: Group IT Services, Colwyn House, Colchester Accountable to: IT Service Desk Manager Salary up to £25,500 (dependent on experience) Activities/Main Duties 1 st line support answering up … to 40+ technical supports calls daily, delivering pro-active support across the group. Investigating and troubleshooting both IT technical problems and Telecommunications faults. Logging of all calls within our SysAid ticket management software and using the system to provide accurate classification of incidents and requests. Recording solutions within our incident management system and maximising the effectiveness of the system More ❯
MUFG UK Analyst Programme: Technology - IT Planning, Reporting & Administration page is loaded 2026 MUFG UK Analyst Programme: Technology - IT Planning, Reporting & Administrationlocations: Londontime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: November 4, 2025 (30+ days left to apply)job requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of … our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies … and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. IT Planning, Reporting & Administration is responsible for the design and delivery of a central reporting function for the whole of EMEA Technology and Securities Internationally Applications close on 2 November 2025. To apply, please visit . Who More ❯
Market Drayton, Shropshire, England, United Kingdom
Muller UK & Ireland
Müller IT Graduate (Business Intelligence Analyst)- MSL Release your potential with Müller! Business Unit: Müller Services Limited Industry: FMCG Role: IT Graduate (Business Intelligence Analyst) Location: Market Drayton, Telford, or East Kilbride Start date: September 2026 Salary: £30,000 Company Details: Müller is one of Britain’s most loved brands, proudly ranked in the Top … Joining us means embarking on a journey where your personal drive is valued, and your career is nurtured. About the Programme: We’re now looking for a Business Intelligence Analyst to join our dynamic team. This is a fantastic opportunity to work on impactful projects, shape data-driven decision-making, and help deliver reliable, high-performing BI solutions across … the business. Your Mission: As a BI Analyst, you’ll play a key role in designing, implementing, and supporting SAP BI solutions. You’ll work across SAP BW, SAP Datasphere, SAP Analytics Cloud, Databricks and more - ensuring our reporting systems are robust, insightful, and aligned with business needs. Key Responsibilities: Application Analysis & Development Design and implement high-availability SAP More ❯
Senior IT Business Analyst – Trading Technology/Data Analytics (Contract). A leading markets firm are undertaking a major modernisation and migration initiative within their key business functions and have an opportunity for a senior technical business analyst to play a key role in large scale, business-critical application improvements. You will have a background working in … and migration paths, and working with stakeholders to dive relevant migration and modernisation solutions. You should apply for this role if you are/have: 10+ years front office IT experience within investment banking, hedge funds, or related vendor/exchange environment 5+ years technical business analysis experience with demonstrable experience on application and infrastructure projects Strong understanding of More ❯