101 to 125 of 460 Impact Assessments Jobs

user journeys and workflow documentation. Analysing current processes and identifying opportunities for improvement. Contributing to service design, service models and operational requirements. Supporting change impact assessments , business readiness and adoption. Maintaining traceability between business needs, requirements, delivery and outcomes. Supporting service transition, including handover documentation and operational readiness. … gathering and analysis. Business process analysis and process mapping. Stakeholder engagement and workshop facilitation. User stories and user journey development. Business change and change impact assessment. Business readiness and service transition. Service design or service improvement. MI and reporting requirements. Producing high-quality business analysis documentation. Experience working within ...

system performance (e.g. chatbot containment rates, CSAT, deflection metrics) and drive continuous improvement cycles.Partner with Quality Assurance and workforce planning teams to assess the impact of AI on agent workload, skill requirements, and scheduling.Identify manual or repetitive processes within customer service operations that are suitable for intelligent automation.Ensure … embedded into all solutions.Maintain clear documentation of AI model inputs, outputs, decision logic, and escalation pathways.Work with Legal, Compliance, and Data teams to conduct impact assessments and ensure ongoing regulatory compliance.Required Experience & SkillsEssential3+ years of project management experience, ideally within customer service, contact centre, or CX environments.Demonstrated experience ...

performance (e.g. chatbot containment rates, CSAT, deflection metrics) and drive continuous improvement cycles. Partner with Quality Assurance and workforce planning teams to assess the impact of AI on agent workload, skill requirements, and scheduling. Identify manual or repetitive processes within customer service operations that are suitable for intelligent automation. … solutions. Maintain clear documentation of AI model inputs, outputs, decision logic, and escalation pathways. Work with Legal, Compliance, and Data teams to conduct impact assessments and ensure ongoing regulatory compliance. Required Experience & SkillsEssential3+ years of project management experience, ideally within customer service, contact centre, or CX environments. Demonstrated ...

delivery teams to support software development and implementation Facilitate Agile ceremonies including sprint planning, backlog refinement, and stand-ups Support business change activities, impact assessments, and operational readiness Collaborate with UX/UI designers, developers, testers, DevOps teams, and technical architects Assist with testing activities, including reviewing test ...

delivery teams to support software development and implementation Facilitate Agile ceremonies including sprint planning, backlog refinement, and stand-ups Support business change activities, impact assessments, and operational readiness Collaborate with UX/UI designers, developers, testers, DevOps teams, and technical architects Assist with testing activities, including reviewing test ...

elicit, analyse and document business, functional, and non-functional requirements. Experienced in facilitating workshops, stakeholder interviews and requirements gathering sessions. Strong gap analysis, impact assessment, root cause analysis, and problem-solving capability. Ability to translate business needs into clear, structured requirements for technical and delivery teams. Experience supporting testing ...

issue resolution while consistently meeting deadlines, SLAs, and compliance requirements.Ensure rigorous adherence to change management, incident, problem, and request processes, including proper creation, impact assessment, documentation, approval, execution, testing, and closure of all changes and service requests.Demonstrate deep understanding of storage systems (block, file, object), backup technologies, cloud platforms ...

foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity As a Manager in Capital Market Operations & Domain Solutions, you will work on complex … industry from an early stage.Assignments will be focused on aspects of:Cost reduction/simplificationBusiness architectureDigital and process transformationTechnology deliveryRisk transformationControls efficiency and automationRegulatory impact assessment, gap analysis, design and implementationConnect to your skills and professional experience As a Manager in Capital Market Operations & Domain Solutions, you will ...

engage, influence and build credibility with stakeholders at all levels, including senior leaders, operational teams, trade unions and employee representative groups. Experience conducting change impact assessments, stakeholder analysis, readiness assessments and benefits realisation activities to support successful change adoption. Strong communication, facilitation and coaching skills, with ...

engage, influence and build credibility with stakeholders at all levels, including senior leaders, operational teams, trade unions and employee representative groups. Experience conducting change impact assessments, stakeholder analysis, readiness assessments and benefits realisation activities to support successful change adoption. Strong communication, facilitation and coaching skills, with ...

ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees … hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).The Impact you will have in this role:The Business Analyst Associate Director is a senior Business Analyst role within the Enterprise Client Operations (ECO) Department ...

appropriately protected, managed and governed. Key Responsibilities Support the development and implementation of AI governance policies, procedures and user guidance . Conduct AI risk assessments , identifying key risks and providing practical recommendations for mitigation. Manage security and privacy assessments, including Data Protection Impact Assessments (DPIAs ...

their career, someone who understands their limitations, can problem solve under pressure, and work to grow into the role. Main Responsibilities Risk and Control Assessments – You will lead risk & control assessments using the Banks defined processes, covering supplier due diligence, privacy impact assessments and project security. … line manager. Subject Matter Expertise – You will develop a deep knowledge of the Banks secure change processes and procedures, shepherding your workstream through various assessments and approval gates. Relationship Management – You will build deep, trust based relationships with key stakeholders within your delivery team such as developers, testers, product ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

robust experience in the following: Change Management & Stakeholder Leadership Experience applying recognised frameworks (e.g. ADKAR, ACMP, CMI, Kotter, Lean Change Management) to organisational readiness assessments, change strategy development, and risk mitigation Skilled in stakeholder engagement, communications, training and transition planning. You are able to influence at all levels, from … interviews and workshops Able to synthesise complex information into clear insights and recommendations Understands whole-system impacts and interdependencies, visualising change through stakeholder maps, impact assessments and journey mapping Experienced collaborating in multidisciplinary teams alongside designers, researchers, product managers and technologists Transformation Delivery Proven experience delivering change from ...

retention,data minimization, and incident response matters. Advise on post-acquisition privacy and information security integration efforts for newly acquired entities. Assist with Privacy Impact and Risk Assessments relating to new businesses and initiatives involving processing of personal information. Conduct awareness and training efforts as needed and/… negotiating privacy and data protection contract terms and agreements, data processing, usage, information security and/or transfer agreements. Experience with conducting privacy impact assessments and advising on applicable privacy and information security legal requirements. The ability to interpret complex legal, regulatory, and technical requirements and translate them ...

means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.Head of Digital Engineering Service PortfolioOVERVIEW OF THE DEPARTMENT/SECTIONMitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial … limited to creation of a new procedure or standard or new control(s); Redesign of a business process; Organizational change management; Regulatory impact assessments) and IT related (including but not limited to creation of or enhancements/revisions to an application, creating a database, or system migration).To ...

thriving UKCRC Registered academic unit, working in collaboration with investigators to design and deliver clinical trials that answer important clinical questions and bring meaningful impact to patients and the NHS. We are delighted to offer an exceptional opportunity for a Senior Information Systems and Data Manager to join … review, improvement, and assessment of the systems for hosting NHS Digital or similar data, including leading and advising on the completion of Data Protection Impact Assessments (DPIA), and similar, as requiredResponsible, with members of the senior team, for managing the appropriate sharing of trial and study data ...

collaborate with multidisciplinary engineering teams, customers, partners and suppliers to analyse risks, influence design decisions and ensure the safe delivery of innovative systems. Your impact In this role, you will apply your safety analysis expertise across the full system lifecycle - from early requirements definition through design, development, manufacture, integration … acceptance testing, delivery and, when required, disposal. Your work will include: Conducting safety assessments across the lifecycle , from Hazard Identification through to the delivery of project Safety Case Reports. Performing detailed safety analyses using techniques such as Functional Failure Analysis, system requirements analysis and Fault Tree Analysis to identify ...

business teams • Translate technical concepts into clear business language • Analyse and improve business processes and operating models • Produce requirements, process maps, business cases and impact assessments • Support projects throughout the full delivery lifecycle • Work closely with project managers, technical teams and suppliers • Identify and manage project risks, issues ...